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My Maids

House Cleaning, Window Cleaning, Home and Garage Organization,

About us

QUALITY, AFFORDABLE CLEANING SINCE 1987 ! UNBEATABLE, ALL INCLUSIVE PRICING / GREEN CLEANING /SUPER SERVICE AWARD WINNER 2010-2017 / $99 Specials / Residential and Commercial Cleaning / Military & Senior Discounts / Teams of 3-4 / Licensed, Bonded, Insured / Google A Rated / Key Service / BBB A+ Rated / Thumbtack Pro / Home Advisor Pro / ARCSI Member / Support Cleaning For A Reason / Proud supporter of First Responder, Special Olympics, Toys For Tots, Rodeaver Boys Ranch, and St. Jude's

Business highlights

37 years of trusted experience
Minority Owned & Operated
Women Owned & Operated
LGBTQ+ Friendly
Eco Friendly

Services we offer

A COMPANY THAT CARES ! HOME AND OFFICE CLEANING SINCE 1987! All inclusive pricing...We clean bathrooms, kitchens, vacuum carpets, mop floors, dust and polish furniture, remove trash, change linen and make beds, clean sliding glass doors, dust baseboards, mini blinds and ceiling fans. Additional fee covers oven, refrigerator cleaning, garage and patio cleaning

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.6188 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
15%
3
4%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 101-125 of 188 reviews

Charisse C.
07/2015
5.0
house cleaning
  + -1 more
The team leader introduced herself and I was able to ask her any questions. They were there in a timely manner and left within the time frame promised. She was also requesting that I do a walk through to approve of the work. She even saw there was a spot that wasn't completed and attempted to clean it. They cleaned the microwave to be spotless! They cleaned a specific part of the wall that was horribly dirty in our kitchen area. There was a few spots that were missed in between the refrigerator and floor. Not a big deal, will remind when we use service again. However she did her best to clean our master bath tub. There were a lot of hard water stains on it. Overall I'm very satisfied with the job that was completed and have already called to get estimates for a recurring cleaning appointments. Great job My Maids!
Description of Work: They cleaned our bathrooms and dusted the dressers and bookshelves. Cleaned the baseboards that were exposed. Wiped down the rail and even the window seals to the rooms that were open. Made our beds which was a pleasant surprise.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Response from My Maids
Thank you for you review; My Maids appreciates you business! Kindly refer us to your friends and family to earn a $25 referral discount, when they sign up for our service.

Kenneth M.
06/2015
5.0
house cleaning
  + -1 more
My Maids did an outstanding job with our move out cleaning. The attention to detail exceeded our expectations.
Description of Work: Move out cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Response from My Maids
Thank you for you review; My Maids appreciates you business! Kindly refer us to your friends and family to earn a $25 referral discount, when they sign up for our service.

Melisa G.
04/2015
5.0
house cleaning
  + -1 more
They did a great job! Punctual. They worked hard! I've had services in the past and the maids were chatty and less focused. These ladies were focused, knew what each was working on, coordinated and asked questions to make sure that they did things the way I wanted them done. They were very professional. I was VERY happy! My refrigerator looks like a new one its so clean inside!!! They were thorough as well. They worked until the job was done, not based on the hours passed. I was very pleased. I'm still walking through my house with Happiness pasted on my face. I would totally use them again!!
Description of Work: Dusted everything, including tops of doors, ceiling fans, all furniture, my treadmill, baseboards and picked up all items and cleaned them. They cleaned out the refrigerator, mopped floors, vacuumed, emptied trash cans, changed the bed linens, cleaned the bathrooms.. I'm sure I've missed something!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from My Maids
Thank you for you review; My Maids appreciates you business! Kindly refer us to your friends and family to earn a $25 referral discount, when they sign up for our service.

NANCY R.
03/2015
5.0
house cleaning
  + -1 more
There was a team of four who were very efficient, professional and detail oriented. I was concerned they would be here quite a while but they were so fast. They requested I look everything over to ensure my complete satisfaction before they left. Super pleased with this service!
Description of Work: Totally cleaned house from top to bottom!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from My Maids
Thank you for you review; My Maids appreciates you business! Kindly refer us to your friends and family to earn a $25 referral discount, when they sign up for our service.

Joan W.
03/2015
5.0
house cleaning
  + -1 more
They cleaned my home as advertised on Angie's List. They cleaned my kitchen, bathroom, bedrooms, sliding glass doors, vacuumed and got the placed looking great!
Description of Work: I purchased a Big Deal for 4 hours of housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Response from My Maids
Thank you for you review; My Maids appreciates you business! Kindly refer us to your friends and family to earn a $25 referral discount, when they sign up for our service.

Phil K.
03/2015
5.0
house cleaning
  + -1 more
I purchased a Big Deal with them, and the next day they called me to let me know that I was outside of their service area.
Description of Work: .
Rating CategoryRating out of 5

Response from My Maids
Thank you for you review; My Maids appreciates you business! Kindly refer us to your friends and family to earn a $25 referral discount, when they sign up for our service.

David G.
02/2015
5.0
house cleaning
  + -1 more
Great, they showed up when they said did a great job.
Description of Work: Cleaned the house and patio

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from My Maids
Thank you for you review; My Maids appreciates you business! Kindly refer us to your friends and family to earn a $25 referral discount, when they sign up for our service.

Jennifer H.
01/2015
4.0
house cleaning
  + -1 more
I contacted them to get the deal scheduled and they let me know I was outside of their service area. They were however very polite and professional on the phone.
Description of Work: I purchased a Big Deal for 4 hours of housecleaning.

Rating CategoryRating out of 5
professionalism
4.0

Yes, I recommend this pro

Patricia P.
01/2015
5.0
house cleaning
  + -1 more
They are great. I give them all A's.
Description of Work: Cleaned 5 bedroom house weekly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from My Maids
Thank you for you review; My Maids appreciates you business! Kindly refer us to your friends and family to earn a $25 referral discount, when they sign up for our service.

marik M.
12/2014
1.0
house cleaning
  + -1 more
TERRIBLE !!!!!! My cameras caught them using my cleaning supplies, skipping things, etc. When brought to the owner's attention, he came to the house, saw for himself and appeared to be a scam artist. As I informed him that this property is heavily recorded, he changed his tune quickly and took off. I asked for their bonding information and he said he didn't know it. As an owner, you do or you cal your office and say read me that info. He refused of course and said he'd call me with it later. SURE HE WILL. I shall constantly keep The List updated as to how they handle this but it has come to a point where unfortunately, I must go after their bond. If there are others, I can class action this. Just reply. You may be entitled to monetary compensation.
Description of Work: they were supposed to clean the house

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$155

Response from My Maids
[Name Removed] first service was on 4/21/14. I subsequently contacted [Name Removed] the following week to follow up and he stated that he was very happy with cleaning and he wanted to continue to have service every 4 weeks. At that time I explained that we always leave a postage-paid business reply card and if he ever had any concerns or problems to contact our office immediately so we can rectify the situation. I also told him that we would call him the day before each service is scheduled and give him an approximate time of arrival. We continued to clean [Name Removed] home on a 4 week basis until 11/21/2014 (8 services). [Name Removed] called our office on 12/5/14 and said he had problems with his last service on 11/21/2014: that the top of the refrigerator and tissue box cover were not dusted and the floor had dust balls on it. Our office manager asked if we could send a team back to take care of the problems that afternoon. [Name Removed] said no. Soon after I called [Name Removed] and he repeated his complaints to me. I offered to send a team back to his house that day to do a reclean and to refund his payment for the most recent service. He declined the offer and said he really liked the team that services his house and that he trusted them in his home when he had to leave. [Name Removed] then left a message the next day, Saturday, December 6th, requesting that someone call him. I called [Name Removed] back on Monday, December 8th, and he said he was not happy with the cleaning of his ceiling fans and asked me to come to his house to look at them. When I arrived at [Name Removed] home he showed me his ceiling fans and the top of the refrigerator and asked me what I was going to do about it. I offered to refund him the charges for his most recent service. He declined and said that he wanted all of the money he paid for his 8 services to be refunded. I replied that I could not do that. [Name Removed] then became very angry, said he has cameras throughout his house and demanded a full refund. I said that was not reasonable and as I began to leave, [Name Removed] became irate and asked me for the name of my bonding company repeatedly, using profane language and obscene gestures while following me to my car. After I returned to my office [Name Removed] sent an email again demanding a full refund for all 8 of his services. [Name Removed] also stated that he would seek out former clients for a class action suit if I did not agree to this. I feel that the offer of refunding the cost of his most recent service, the only one for which he complained, to be a fair and equitable resolution to his complaint.

Rozanne P.
11/2014
5.0
house cleaning
  + -1 more
fantastic. the house was very clean with a very limited time. 4 people came and went straight to work. to find something to be critical of, I wish the focus had been on the bathrooms, one was missed. I really cant complain because the rest of the house was cleaned including vacuuming the couches. and to ask 4 people to clean a 3.2k sq ft house in an hour is not really possible and something had to be left out. the deal was too good to pass up. we will be using them again for our next big clean.
Description of Work: cleaned my house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from My Maids
Dear [member name removed], All of us at My Maids really appreciates your feedback on your housecleaning. Please let us know what we can do to be more responsive for future service requests. Thank You, Bill Fox

Jolie R.
11/2014
4.0
house cleaning
  + -1 more
They informed me they do not service my area. I have asked for a refund.
Description of Work: I purchased a big deal for $109 for 4 Hours of Housecleaning.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Morren W.
09/2014
2.0
house cleaning
  + -1 more
My husband and I had been out of the country and they came out the day we arrived home. The service was terrible. My kids said they were here for a few minutes. They brought four people for the work. I wish they would of left us a note describing what was done because it looked like nothing was cleaned. I would never use the company again.
Description of Work: I purchased a deal for $109 for 4 hours of housecleaning.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0

$109

Response from My Maids
I called Ms. [removed member name]as soon as we received her review and made arrangements to return on Monday 9/8/2014 to reclean her home. I called Ms [removed member name]today 9/9/2014 to follow up and make sure she was satisfied with the housecleaning yesterday and she said that she was very happy with the service.

Jill L.
08/2014
5.0
house cleaning
  + -1 more
Great service, mission accomplished! The staff arrived on time and were extremely professional and friendly. We liked the service so much that we have decided to begin using My Maids on a bi-weekly basis.
Description of Work: Deep cleaning of our house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Jessica B.
07/2014
4.0
house cleaning
  + -1 more
While I purchased a full house cleaning package, I was not 100% satisfied with the work completed. I guess I thought a full house cleaning would include everything without me having to ask. I do want to state that 2 of the 4 ladies who showed up were extremely friendly and thorough, but not as much detail was put in to everything. It appeared like the team leader was more frustrated that she had to work around doors that were being replaced at the same time. This was made perfectly clear when I scheduled the appt. I was told this was no problem at all and they do it all the time. However, that didn't appear to be the case, or at least that is not how some came across. We were putting our house on the market and I had to go back through and clean window sills, windows and interior doors just to be sure all looked good. The girl who cleaned the refrigerator and the kids rooms, did a great job. I just wish the team leader had been more communicative with what she needed to know to do. Not sure if I'd use them again.
Description of Work: full house cleaning

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

$225

Karen S.
04/2014
5.0
house cleaning
  + -1 more
The service we received from My Maids was beyond compare. I do not have a long history of using a cleaning service, but with 2 children under 2 I found my house cleaning getting away from me. I decided to try a professional service. I purchased a deal through Angie's List with another company and found the service and quality to not be as good as I was hoping. Then I saw the Big Deal with My Maids and thought I would try one more time. I was truly amazed by both the service of the office staff over the phone and with the team of ladies who cleaned the house. I really like that they send a team of 4 to the house so they were able to complete 8 hours worth of cleaning in just 2 hours. Therefore, they did not take up my whole day. We have a shower that had some hard mildew buildup spots and I have tried multiple different products and spent numerous hours trying to get rid of it with no avail. I don't know how they did it but they got my shower back to a sparkling white. I am pretty picky when it comes to cleaning and was very impressed with the quality I received from my cleaning. They were meticulous with every detail. They actually cleaned behind furniture, moved small items to clean my shelves and counter tops, and impeccably cleaned my floors. The other company I used had spots where they left that dust/lint/dirt buildup from the mop in the corner of the room I would very highly recommend My Maids, especially if quality is the most important thing you are looking for in a cleaning service,
Description of Work: Full housecleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Mary Ann H.
01/2014
3.0
house cleaning
  + -1 more
When I spoke with the provider they stated that would be unable to complete the job I have because they will not get on a ladder due to Workman’s Comp. The main reason I needed their services was for dusting high areas I cannot reach. I have chosen to seek a refund with Angie’s List. I may use them in the future as I will need someone to come clean on a regular basis.
Description of Work: I purchased a Big Deal for $189 for Custom Housecleaning for a Day.
Rating CategoryRating out of 5
Yes, I recommend this pro
$189

Susan A.
12/2013
5.0
house cleaning
  + -1 more
The ladies cleaned my entire condo in less than the time allotted, so we are making arrangements for them to complete the remaining time at a later date. They were very nice, did what I asked and used the proper products. However, they are not allowed to do windows or polish silver. So it would be helpful if customers would know those specifics before they signed up.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

LINDA J.
08/2013
5.0
house cleaning
  + -1 more
They were very friendly, kind, and knew that I had a knee replacement surgery and were helping me around. I was extremely pleased and am having them back again in two weeks.
Description of Work: They cleaned my house from stem to stern as I have been out of sync waiting for surgery. They even cleaned my three, large sliding glass doors from the hardwood floor to the ceiling. They cleaned the linens, the refrigerator, anything that you can imagine they cleaned it better than me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Donna D.
03/2013
5.0
house cleaning
  + -1 more
They also offered to make beds, however, I declined because the previous time I did not like the way the bed was made. The rest of the work that was performed was very satisfactory.
Description of Work: Spring cleaning type duties: Kitchen: counters, floors, light fixtures, exterior of cabinets. Bedrooms: Floors, dust furniture, woodwork Bathrooms: completely cleaned and sanitized. Cleaned mirrors, picture frames, light fixtures, blinds, vacuum carpets, window sills, woodwork

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$500

james A.
05/2012
4.0
house cleaning
  + -1 more
They gave me a discount because it was the first time that I had used them. I was satisfied with the services that I received. They do a very good job. They were really good. Their price was pretty fair. I will use them again in the future.
Description of Work: I used My Maids for housecleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$110

Bill M.
03/2012
5.0
house cleaning
  + -1 more
My wife heard about them somehow, but we've had them for about 10 years. We have 2 houses done. I spend $95 for my house. They do my mother-in-law's house for $67. I haven't had an experience with anyone else. They come when they are supposed to come. They are pretty professional people.
Description of Work: I use My Maids for house cleaning once a month.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Jean A.
01/2012
5.0
house cleaning
  + -1 more
The cleaners do a very good job. My insurance paid for this, but I used their services again. They were punctual and very professional. I was pleased with their services.
Description of Work: They cleaned my entire house. They wiped all of my baseboards, washed my windows, and cleaned my counters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deborah P.
01/2012
5.0
house cleaning
  + -1 more
I've been using this company to clean my house for years. They came out last week to do dusting and clean the floors. They do windows, but they charge extra for that. They're very good, they're prices are quite good compared to others. Excellent timeliness and work quality!
Description of Work: This company provides my regular housecleaning, on a weekly basis.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LELIA H.
11/2006
5.0
house cleaning
  + -1 more
Outstanding, On time, Worked non stop & cleaned very well.
Description of Work: Cleaned house interior.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Contact information

2032 Carnes Street, Orange Park, FL 32073

http://www.mymaidscleaning.com

Service hours

Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:30 PM
Saturday:
9:00 AM - 3:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Window Cleaning,
Home and Garage Organization,
Pressure Washing,
Lawn and Yard Work

FAQ

My Maids is currently rated 4.6 overall out of 5.

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

Saturday: 9:00 AM - 3:00 PM

My Maids accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, My Maids offers free project estimates.
Yes, My Maids offers eco-friendly accreditations.
Yes, My Maids offers a 10% senior discount.
No, My Maids does not offer emergency services.
Yes, My Maids offers warranties.
My Maids offers the following services: A COMPANY THAT CARES ! HOME AND OFFICE CLEANING SINCE 1987! All inclusive pricing...We clean bathrooms, kitchens, vacuum carpets, mop floors, dust and polish furniture, remove trash, change linen and make beds, clean sliding glass doors, dust baseboards, mini blinds and ceiling fans. Additional fee covers oven, refrigerator cleaning, garage and patio cleaning
Ask for details.

Contact information

2032 Carnes Street, Orange Park, FL 32073

http://www.mymaidscleaning.com

Service hours

Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:30 PM
Saturday:
9:00 AM - 3:00 PM