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Randy's Reliable Plumbing

Plumbing, Drain Cleaning, Water Heaters,

About us

Owner operated with 25+ years experience in repairs, remodels,and new construction. You will not find anyone better or easier to deal with. If for some reason I cannot get to the phone to answer. Please leave a message. I do not use an answering service or assistant so you have my direct number. Thank you so much. I look forward to helping you with any issues. Saturdays are by Appointment ONLY, CLOSED SUNDAYS,

Business highlights

17 years of trusted experience

Services we offer

All Your Plumbing Needs taken care of quickly and professionally. Toilets repaired and Installed, Drain Cleaning, Water Heaters, Disposers, Faucets, Well Tanks and Pressure Switches are just a few of the services that I offer. Fleck Water softeners and service to some of the other brands.

Services we don't offer

MOBILE HOMES, Pumping Septic Tanks and Working on Well pumps. 24 Hour service or Service on Sundays

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.868 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
6%
3
1%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 68 reviews

claudette P.
07/2013
5.0
plumbing
  + -1 more
On July 17th 2013 I got a call from a resident of the rented house that the water would not shut off in one of the bathtubs. I had a previous experience with Randy's Relaible Plumbing with a good outcome so I told the resident to call him as I was on the road and did not have the contact info.Randy called me immediately to confirm a service call to the residence. He is very honest about his response turn around time and when he got there and checked it all out he called me with the estimate . Plumbing parts were rusted inside the shower valve in that bathroom. We discussed other details of the plumbing while he was there. All 3 bathrooms needed some plumbing attention.He gave a quote for each of the repairs individually and schedule repairs for all plumbing . He fixed the emergent problem right away and agreed to get the parts for the non emergent repairs as a followup repairs a day or 2 later. One of the things I really like about this service provider is that when asked, he will take the time to look at all the small plumbing repair possibilities that happen with normal daily living to avoid a crisis later. He makes SENSIBLE recommendations and is reasonably priced.
Description of Work: Repaired plumbing emergency in a single family house rental.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$365

Vina W.
06/2013
5.0
drain cleaning, plumbing, sewer cleaning
  + 1 more
The house that I had the work done on is my late father's house. I am renting it to a nice family since I live out of state. Being out of state I was very nervous about finding a plumber who could work with me over the phone and do quality work at a fair price. I did a search on plumbers and Randy came up top of the list as local. ANGIES LIST MEMBERS WERE RIGHT!!! HES AWESOME! He was professional, able to work with me over the phone, scheduled me quickly (next day), and doubled my first timer discount when clearing the house became a two hour and heavy duty machinery job. The stuff he pulled out of the pipes...that my tenants didnt know not to flush... well... lets just say hes worth every penny for handling that mess. He was also able to advise me on what could be potential issues for the system... there may be a pipe that is crushed into more of an oval shape and it could be a potential catchall.
Description of Work: Our entire plumbing system was stopped up bad due to a combination of my septic tank backing up (it was way overdue to be pumped out) and some items that should not have been flushed down the toilet. Randy came out and cleared the whole mess with some heavy duty equipment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$163

jill H.
06/2013
5.0
plumbing
  + -1 more
We are remodeling our home and needed 3 sinks hooked up....we called RRP. We used Randy's services a year ago and were well pleased, so naturally, he became our "go to guy" for all of our plumbing needs. Randy was very flexible, attended to the work well and brought our plumbing system up to code by replacing some compression issues. He also installed a new hose bib for the back yard. We definitely recommend this contractor for all your plumbing needs.
Description of Work: Install sinks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

claudette P.
05/2013
5.0
plumbing
  + -1 more
I had called this service provider from out of state. Angie's List is a valuable tool for this situation. He was truthful about his turn around time for a service call. I had called the resident of the house and said he would be calling her; he made all the arrangements himself when they would meet at the house. He arrived promptly the following day of my call and was prompt, professional, efficient and cost effective. He gave that extra customer service of checking everything regarding the plumbing to ensure no water was wasted on drips and leaks -> that certainly helps with the monthly fees associated with water and sewer.
Description of Work: I found this service provider on Angie's List and called him with a reported leak under the sink in a rented house. He took the time to check all the plumbing in a rental unit at my request since I preferred only 1 service call charge. He changed only what was necessary and repaired what was in otherwise good condition. He made sure the 'most popular' rooms in any home, the kitchen and bathroom, were leak free and replaced parts such as kitchen faucets, toilet 'guts' , bathroom sink faucets, washers in tub & shower as needed. He called with an initial estimate and we set a figure and he agreed to notify me if what he found was going to cost more; it did not exceed his initial estimate.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Cindy M.
05/2013
5.0
plumbing
  + -1 more
Randy saved my day! In spite of him getting home before the big storm hit, he came right out to fix my broken pipe. He had to dig and dig and dig through a lot of roots to get to the broken pipe. He said that it was bad, and boy was he right. I just got a bill for over $1100.00!!! I've applied for an emergency adjustment with the Deltona Water, we'll see how it goes. I will have another report to write, hopefully about how gracious they were in greatly reducing my bill since I am on Social Security Disability and certainly cannot raise that kind of money. I recommend Randy's Reliable Plumbing to everyone. He is fair, punctual, and knows what he's doing. I have used him for other plumbing needs and when this emergency came up, I knew exactly who to call. That's a great feeling!
Description of Work: Code Enforcement came to my door to tell me I had a leak in the back corner of my yard and that water was pouring out into the street. I had no idea the leak was there. The water company came right out and shut off my water. I called Randy Carter and left a message on his voice mail. He returned my call within minutes and was at my house within the hour to fix the broken pipe in my yard. He had to dig through a lot of roots to get to the pipe. He finished the job just as it started to rain. It was a race against time, you could see the storm clouds coming.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$136

Janice H.
05/2013
5.0
plumbing
  + -1 more
It could not have been better.
Description of Work: Shower leaking in main bathroom. Randy came and checked then had to order a part. He capped the leak so it would not continue until he returned. He came when he said he would and fixed tthe leak for a very reasonable price. We would call him in a minute if we had another problem. He is very friendly and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$132

Robert E.
04/2013
5.0
plumbing
  + -1 more
>Randy answered his phone the very first time I called - no voice mail jail. I outlined the situation and we schedule for April 6th. His schedule opened up on March 30th so he called and said he could do it then. He came right on time to the dot. Sized up my situation immediately and installed the new cartridge. His price was excellent and he also gave us the Angie's List discount! Well, as Murphy's Law would have it, the new cartridge began to leak as well.. Randy was able to contact the factory Representative for the faucet and replaced it with an actual factory part. (I was told by the online seller that theirs was a factory part. Upon closer examination it was obvious this was not true). Randy replaced the cartridge and only charge us for what he paid for the part! Randy is super knowledgeable and full of tips on how to maintain your plumbing to keep it working. It is great to work with the best! You can't miss with Randy's Reliable Plumbing.
Description of Work: I had a leaking Roman tub spout in our master bath. I bought the replacement cartridge online and I was going to try to repair it myself. Being a rational Do-It-Yourselfer I opted for professional help instead. Of course I looked up "Plumbers" on Angie's List, Randy's Reliable Plumbing was the best fit to replace the cartridge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Randy's Reliable Plumbing
I got your message, and yes I can get you another cartridge. Some how when I have the wrong phone number in my records for you guys and your number didn't come through on the recording. Please give me a call and I'll get that cartridge to you. Thanks :)

melody B.
02/2013
5.0
plumbing
  + -1 more
great, hot water did not flow properly from kitchen faucet. After flushing it out and checking for any flow issues, it works great. He was extremely informative regarding faucet flow restrictions. I also had questions regarding a re-circulator for the hot water in the kitchen as it is the farthest from the hot water heater. He answered them and did not try to sell me, just gave me the info to make the decision as to whether I should get it. He also gave me all the costs and what it would take. I will definitely use his services again.
Description of Work: flushed the kitchen sink faucet, checked the water flow

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Robert Q.
02/2013
5.0
plumbing
  + -1 more
The service was great and they showed up one time.
Description of Work: He installed a water heater for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Helen L.
02/2013
5.0
plumbing
  + -1 more
It went very well. Randy was great about calling, showing up on time and very professional. The job I had was fixed and was working perfectly in about an hour. He gave me great advice about how to prevent another occurence. The price was at least half as much as I had anticipated! Would highly recommend, very nice guy. Obviously knew his stuff. He even fixed the problem that my Dad (who is also a plumber) didn't fix!! (Don't tell my Dad I said that :))
Description of Work: Cleaned drain that has been problematic for at least a year

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Melody K.
01/2013
3.0
plumbing
  + -1 more
Called to have Randy look at our rental house plumbing. We had two issues - one was the apparent water leak in MBA and the other was leak in kitchen sink. He tightened both fixtures and said that was most likely the cause. When our renter called back to ask why he hadn't looked under the sink, he said that would be another charge. I think if you are looking at a leak in the sink, you should also look under it. We will use someone else next time. I know he was very busy that day - said he did 15 calls in one day. I think he rushed this call.
Description of Work: Nice plumber, quick to call back, however not thorough at all.
Rating CategoryRating out of 5
$57.75

Response from Randy's Reliable Plumbing
I did take care of the leak at the kitchen sink and did look under the sink to check for other leaks in the kitchen. The leak in the kitchen was from the pull out spout on the faucet and the sink was draining. Your tenants called me back after hours on Saturday and left a message telling me they had stopped up the kitchen sink. Your tenants took it upon themselves to take the drain apart and try and clear the line causing another leak when they could not get it back togeather properly. The husband said this in his message when he called after hours on Saturday. They called again on Sunday again when I am closed. I am not a 24 hour service. I called them back on Monday morning and scheduled an appointment. I tried to go out right away and take care of this when I called her but she was headed out. I called back when she said she would be there and no answer and called a couple of more times before I gave up on them. I did tell them that there would be an additional charge for clearing the stopage and fixing that leak. I told her that I could check with you to see if you would pay but normally a plugged line is on the tenant. She agreed that it was their fault and they would pay. Thats why I did not call you. The leak and the plugged line are totally different issues than what I was first called about so an additional charge is warrented. I think your tenant is not being totally honest with you. Please if you ever have any questions or complaints call me I am more than willing to discus any issues. Thank You, Randy

Kathlyn C.
01/2013
5.0
plumbing
  + -1 more
Excellent service and repair. The cost was less than we anticipated. Finding the leak and repairing it was done in very effective manner. Referral for other needed services such as carpet cleaning and water extraction was very helpful.
Description of Work: Leak detection and repair
Rating CategoryRating out of 5
Yes, I recommend this pro
$275

KEVIN O.
01/2013
5.0
plumbing
  + -1 more
This was my first call to him, but I wouldn't hesitate calling him again. I recommend him.
Description of Work: Randy responded quickly to my phone message requesting service - that alone is fairly unusual in my experience. He's friendly, professional and efficient. He fixed my toilet problem and he offered to find (on his time )a tank cover for another toilet, deliver it and only charge for the part . I hope he does find it - that would be great.This was my first call to him, but I wouldn't hesitate calling him again. I recommend him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$66

Candace J.
12/2012
5.0
plumbing
  + -1 more
The work was completed promptly; parts were ordered as needed.
Description of Work: Randy was very prompt; very professional; very reasonably priced. He is a very nice person who is customer service oriented. I highly recommend him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Julie T.
11/2012
5.0
plumbing
  + -1 more
Randy was running a little late so he called to let me know. He was only delayed by about 1/2 hour and called again to let me know when he was on his way. Randy was very personable and professional. He was fast and charged me less than he originally estimated. I highly recommend Randy and will never use another plumber.
Description of Work: Randy had to replace both of my outdoor spigots. He was done in 1 to 1 1/2 hour. The job required making a hole in the side of my house to work on the internal connection.He souldered the new pipe and patched up the wall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Catherine G.
11/2012
5.0
plumbing
  + -1 more
He was nice and courteous and did what he said he would and worked efficiently and didn't talk, instead of working.
Description of Work: He did some plumbing repairs for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anthony R.
10/2012
5.0
drain cleaning, plumbing
  + 0 more
Randy answered my call promptly and was ready to go to work at the time he said he would the next day (Sat.) He gave me an estimate, which was as close as possible in reality. He got the job done in a professional manner and when I replied to his question about how I had heard of him, that it was on Angie's list, he didn't hesitate to apply a $15 discount to his bill.
Description of Work: Locating and repairing a leak in the main pipe between the meter and the whole-house water filter. Turns out the old, galvanized iron pipe was badly rusted and had sprung a leak due to pressure from a large root. So, the decision was taken to eliminate the old iron pipe and to replace it with a PVC pipe.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Response from Randy's Reliable Plumbing
Thank you very much for your business. I do carry lots of plumbing parts on my truck. I cannot carry everyting. Sometimes it is necessary to have to go pick something up from on of the local stores or supply houses. I do not charge for the time I am getting those parts. I apologize for not making that clear when I had to run after that part. Thanks again and I would be more than happy to help you with any future plumbing problems.

Summer M.
10/2012
5.0
drain cleaning, plumbing
  + 0 more
Called Randy He came over immediately He fixed toilet in 15 minutes He gave me a discount of $10 I am very satisfied
Description of Work: Randy was here in a flash and fixed my toilet in less than an hour. WoW!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Bruce J.
07/2012
5.0
plumbing
  + -1 more
I called Randy on Wednesday. He said he was booked that day but would come Thursday or Friday. When that didn't materialize, I called again and Randy told me he would be here 8:30 a.m. Monday. Once he arrived around 9:00 a.m., he went to work, determining that all three faucets could be repaired instead of being replaced. He finished the work in about an hour. He told me the charge would be $75 after the $15 discount coupon. While I was making out the check, he came to the door to tell me that he had miscalculated and the final charge would be $10 less ($65). I am very satisfied with Randy's work and won't hesitate to use his services in the future. He is friendly and takes his work seriously.
Description of Work: I had two long-standing outdoor faucet leaks which I couldn't manage to fix myself. Randy fixed them both plus another hidden faucet that was also leaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$65

Steven G.
06/2012
5.0
plumbing
  + -1 more
He was a very nice guy. He came out very quickly. He was very responsive. He was also proactive about another problem he saw and fixed it too. People usually go with big, recognizable names and sometimes the independent contractors are the better option. I would certainly use him again and I would certainly recommend him as a friendly neighborhood plumber.
Description of Work: I used Randy's Reliable Plumbing recently. We had a pipe fitting that broke underneath the house and he went underneath the house and got it fixed.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Ruth K.
06/2012
5.0
plumbing
  + -1 more
Very Good! When Randy was at our home for installing the whole house water filtration system, he and my husband discovered the hot water heater didn't have a wren's nest on top of the unit like it looked like. Instead the unit was rusting out the top. It needed replacing quickly. Randy worked us into his schedule and was back with the new unit before the old one blew up! He even swept up the dust bunnies and cob webs from behind the old before installing the new. True Professional. Thank you Randy!
Description of Work: This was Randy's third job for us. This time he had to install a hot water heater. He removed the old one and installed the new one in no time; including moving the timer attached to the unit. Randy explained the differences in the piping used and the conversions in language I understood! He made sure we understood that these newer units do not last as long as had our 18 year old heater. Randy makes sure there are no surprises in the work he does.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Randy's Reliable Plumbing
Thank you so much. It was my pleasure to work for you on these projects.

Norman H.
06/2012
5.0
plumbing
  + -1 more
The installation went very fine. He was very clean and happy with his services and would highly recommend him.
Description of Work: Removed a garbage disposal, install a stainless steel sink and new faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$204

Ruth K.
05/2012
5.0
plumbing
  + -1 more
After the system has been installed, I can tell a difference and can now drink the water now. Thus far we haven't had any problems or leaks. I think Randy is a very nice man and would absolutely recommend him to others. We are already talking with him about our hot water tank.
Description of Work: I had Randy's Reliable Plumbing install a carbon filtering system for our entire house's water system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$580

Heidi H.
05/2012
5.0
plumbing
  + -1 more
We were very undecisive on who to choose and who to trust, but once we signed up with Angie's list and we found Randy we were very at ease with everything. The service was great and we will use his company again with any issues we may have.
Description of Work: Although he arrived a little late, he did fit us in on a moments notice. Very nice individual and very professional. Had a problem with the toilet flushing and he was able to fix several issues we were having such as changing out the flapper, adjusting the float valve, unkinked lines and cleaned all ports.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$66

Ruth K.
04/2012
5.0
plumbing
  + -1 more
Thank you for the good job. Randy ended up working with a tag team while doing the job. I'm in the yard working and husband home ill. Poor guy didn't know who would be there the next time he turned around and just kept answering questions and smiling. We are "making another appointment" for Randy to come back to install a water filter system.
Description of Work: Randy called back as promised and showed up on time. He had been called to repair our shower/bath faucet that would turn on hot first (pipes are opposite of what you normally have in the wall). Randy had it and the leaking faucet fixed in no time. He helped reduce the leaking from the old kitchen faucet. When it was not completely possible, he tried a plumbers' trick that helped a lot. And Randy did not complain or say "Make another appointment" when we asked him to look at a leaking faucet outside. Two minutes and done! We are glad for finding someone reliable and knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100
    • 1
    • 2(current)
    • 3

Contact information

PO Box 740796, Orange City, FL 32774


Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning

FAQ

Randy's Reliable Plumbing is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: Closed

Randy's Reliable Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Randy's Reliable Plumbing does not offer free project estimates.
No, Randy's Reliable Plumbing does not offer eco-friendly accreditations.
No, Randy's Reliable Plumbing does not offer a senior discount.
No, Randy's Reliable Plumbing does not offer emergency services.
Yes, Randy's Reliable Plumbing offers warranties.
Randy's Reliable Plumbing offers the following services: All Your Plumbing Needs taken care of quickly and professionally. Toilets repaired and Installed, Drain Cleaning, Water Heaters, Disposers, Faucets, Well Tanks and Pressure Switches are just a few of the services that I offer. Fleck Water softeners and service to some of the other brands.
MOBILE HOMES, Pumping Septic Tanks and Working on Well pumps. 24 Hour service or Service on Sundays

Contact information

PO Box 740796, Orange City, FL 32774


Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed