Generx Generators

Excellent customer service. All workers were very professional,knowledgeable and friendly. All appointments for installation were on time. They are all about customer satisfaction.

I used this company almost two decades ago. I purchased a Generac, liquid cooled, complete home system that I never had any trouble with. I bought a new home 6 years ago and needed a new system. Instead of buying a Generac system I [stupidly] purchased a Briggs & Stratton system and from the git go had major issues with operation and service. It blew up after 5 months because the install was not correct - B&S replaced it under warranty. Service on the system has been extremely hard to get. I have been through 4 'authorized dealers' since the re-install. My B&S system has not been working for 9 months - even though the authorized B&S dealer had been out 6 times, trying to 'figure it out.' I finally had enough - I need a system that works. I live in a remote area of Brooksville and being without electric service is not an option. So, I called the GenerX peeps and they sent Rob out to give me a quote. He even remembered me from 20 years ago! I signed the agreement and a week later they installed my new Generac system. The installation was very professional. The people they employ are competent and considerate. If you are looking for a new generator - keep in mind that service is very, very hard to get and generators today are not like 'the old days.' You need people who are proficient and reliable you can count on. I'm so happy I returned to GenerX - a company you can count on. :)

My strong recommendation is to not use this company here is why: After performing an assessment of our household power needs, they recommended a 24W generator with the assurance it would more than meet all our power consumption needs, including shore power for our boat (50A) and heat pump for our new pool. 1) Our pool contractor put in the natural gas line at a cost of $1,100. This was included in the Fix my gens quote but when I submitted the invoice to them, they would only reduce the total amount by $300. 2) The first power outage after installation, the generator ran for a few mins and stopped. After resetting it, it again stopped after a few minutes with an error code that suggested it was underpowered. Once the power was returned, I reset the generator. On calling them to understand why this was happening I was informed that because I had reset the unit it would be a chargeable service call. The service technician identified that the generator was not sufficient to manage the load of the house and that when the heat pump went on it tripped the generator. They charged me $200 to tell me that and, as to be expected from them, there has been no response to my queries on how we can remedy the under-power situation. 3) I was informed in an email that the cost of a 5-year maintenance plan with them was $1,350. When I submitted payment for this, I was informed the cost was now $1,600. I have subsequently had two neighbors asking who put my generator in as they want to do the same. I recommended they go to Costco which sells and installs GenerX generators.

They were on time. Didn't waste any time. Had the job done much faster than expected. Very professional.

Very professional and fast

Totally happy. Just had my Generator hook-up today and everything went well. I would recommend them. Communication was excellent from the time I asked for a quote. They were on time that day for the quote and showed up on time for each faze of the installation. They left the work area as clean as when they found them. Totally Happy.

Our overall experience has been good. I can inform you about the insulation after the unit is installed on the 16th of August.

Did a great job

Very professional and reasonably priced

Outstanding experience with GenerX is all aspects of the project to buy, install, train on generator for our home. Highly recommend GenerX.

Everything from contract writing through installation and testing was timely, done professionally, and with great customer service. A+ highly recommended - and they were considerably less expensive than the competition, willing and able to install before hurricane season. 5 Gold Stars!

22kw generator installation was impressive. Multiple jobs being done at same time. No breaks till done. clean up excellent. Start up and turn over simple yet thorough. Best customer service experience I've had in decades.

I recently installed a 22kw generator. The entire team from office staff through installation was fantastic and highly professional. The best contractor I have dealt with in my 15 years living in Florida.,

GenerX was a great company to work with. Everyone was professional, pleasant and prompt. They answered all our questions and made the process easy. We highly recommend them!

Excellent service from start to finish on my 22kw generator, very neat and clean during install. By far the best company i have ever done business with in Florida.

The GenerX Team did a great job installing my Generac backup generator for my house. The team is from Dundee, FL. This is from Albert

Sales: straight forward and honest. Installers: fast, efficient, and professional.

very pleased

They were excellent, in particular Matt Russell, so I would give them an A+. What I most appreciated were how responsive to any issues or questions I had.

Generx Generators, Oldsmar, Fl provided 5-Star service and made the whole process of buying and installing a 22KW home generator as seamless and easy as could be. They are a 1st Class business and provided exemplary customer service at an incredible price. They are the one-stop folks to go for purchasing, installing and serving your generator. They exceeded all my expectations!

Very professional, friendly and punctual. Would definitely reccomend them.

From beginning to end they were always on time and did a great job installing our Generx generator so we would always have power in our home, should a disaster take place or we lose power for any reason ! We highly recommend them.

I choose them because they were a complete contractor doing all work themselves and no subcontracting. I wanted just one vendor to be responsible for the entire project. And they completed installation without any issue. Highly recommended

This company did the entire project. Others depended on me to hire a plumber and someone to do the excavation plus obtain permits. Their price was competitive and left me with no doubt that the job was going to be done well. And it was.

This firm is top notch and I always wait 6 months following contractor work to provide an evaluation. If looking for a generator, this firm provides the "Best end-to-end service" I have ever experienced. Put differently, this has been my best 2020 consumer experience by far! Working with Steve Meitzen was a real pleasure as he kept me thoroughly informed and was so very helpful, Jimmy was the foreman on the job and was superb in every detail and gave me complete confidence in the work. Ryne was my sales guy and he was great. The true proof of my satisfaction occurred just after the generator install. It was Thanksgiving and my wife prepared a large meal .... and wouldn't you know it, Boom, a 3 1/2 hour power failure occurred in the area and everybody was powerless in the area. As it occurred I looked up and 2 seconds after the flicker, our power was running strong and the meal was a huge success. As darkness came, neighbors outside in the darkness asked me how our lights could be on. I said "hey call Generx in Oldsmar and get some comfort that you have power protection! Modest investment with huge return and piece of mind. I can't say enough about how good this Generx team is. And keep in mind, the power grid is always at some risk and storms will come and impact power. Get a generator and minimize your risk. Imagine a month or two with power loss - it can happen with the grid - peace of mind is worth the Generx investment. Go with the Oldsmar firm ... I price checked 3 bids and they offered the best overall deal.