Generx Generators

They did an outstanding job. Very professional, easy to work with and accommodating. New how to work with the County inspectors!!!

Nice and helped not just fix but explain stuff.

Awesome Company ,personnel, and value. The technicians who completed our Generator System were all professionals, great to deal with and very helpful, went above and beyond what was expected.

Project: whole house stand by generator After researching and meeting with companies for this project we chosr GenerX and their staff across the board have gone above and beyond. Due to an unintentional event in our part we were going to either cancel and reschedule, which would have added cost for us or they would have to work some whirlwind magic and they DID! They came through! These people knew their stuff and each team member was personable, timely and efficient. They said they were going to do something and they did! Made the install process as painless as it could be considering the issues we brought to the table. Highly recommend.

Juan was my service guy...very pleasant, professional, and knowledgeable man....explained everything to me in a confident and professional way...will ask for him again when my generator needs servicing...thanks Generx and Juan...

Excellent and timely service.

While the project is not scheduled for another month, so far Generx has been outstanding to work with. I expect the install to go equally well.

Staff is professional.

Very knowledgeable and professional.

It was very obvious through the install process that GenerX absolutely knows what they are doing. I got a few other quotes, one from an electrician. I am sure they could have connected the power, but these new generators are complex. They have Wifi connectivity, programming that needs to be done, additional boxes that shut off high power appliances like and ovens. In my opinion it was important to hire someone that specializes in generator service and install since these can be complex. My project required an entirely new circuit panel and meter, which GenerX handled flawlessly. I liked that there were in-house installation/project managers that would always answer my questions promptly. I like that the inventory parts for what they sell in case something goes wrong and you need a part in a hurry. I was very happy with the quality of their work, they were on time for every appointment, and they were very professional and friendly. I am a picky customer, and they made me happy! That is not easy to do.

great job.

Great job and very knowledgeable

Generx not only installed the generator and transfer switch but the buried 500-gallon propane tank as well. This was accomplished by various teams who exceeded my expectations. I was impressed by their sales person, Dave Dumphy, project manager, Cole Hoerner, and overall manager, Matt Russell. All the installation people on site were polite, professional, and answered any questions I had. I was very pleased.

Excellent, knowledgeable service tech

All excellent employees performing excellence in all categories

all good

I tip my Hat to Generex. They had a tight and difficult schedule and they delivered as was promised. Starting with the Salesperson David D., the Project Manager Cole and the Commissioning with Matt Russell and all the Team Members involved, the work was quality and professional. I would and will highly recommend Generex.

First class job. Generx took care of the entire installation. This includes installing the generator hardware, installing the electrical wiring and installing the gas line hookup. Some companies do not include all these services and you need to hire another contractor for the gas line.

Very professional, and accommodating. Highly recommended

From estimate to start up of generator, the GenereX team was professional, knowledgeable, responsive, and performed quality workmanship. GenereX did it all as advertised. I would like to commend individuals for a job well done: Jack (estimate & followup); Dustin and crew (installation); Ryan and Danny (electrical); Cosmo (natural gas); Matt (startup). Due to my experience, I would definitely recommend GenereX!

Repaired generator and working ok now

Pricy but guess that’s to be expected for a project this size. Nice staff very professional.

Mark called me back within 2 hours after hurricane Irma. Through text, video, and talking me through it, he got the unit working. Excellent company that would call from their personal phones immediately after the storm and get my generator running which I needed for 5 days. This is the first time I have ever done any type of post and Mark deserved it.

They dropped the ball before a hurricane. Called for service on my whole house generator. I had a problem. The utility power went out and the generator kick on but no power. I called a week before hurricane maria hit. The showed the next day for service, nice. Said they had to order a power board. The gen would not start. Said it would be in in two days. I email telling them I got the gen started. Their reply "the board is bad if you use the gen you may blow out your appliances". Nine days later no board. The hurricane hit and we lost our food. Then the Utility power returned. Two day later they came to install the new board only to find the generator was in working condition all the time. Seems the gen kicked on just as the utility power came back and the transfer switch did not reset. A stop back to check after I started the gen would have saved time, trouble and worry. The board was here in time for repair (if needed) I saw the postmark on the shipping box. Just a waste of time. I gave 3 stars on quality because the service tech was top notch. So if you need emergency service I'd look elsewhere.