As a member of your community we are dedicated to providing you with the personal attention and the quality care you deserve. We combine reliability, trustworthiness and great customer service – all at an affordable price. We proudly employ hand-picked, professionally-trained staff. Our entire cleaning staff has had background checks performed, and are covered under worker’s compensation insurance. Additionally, we are fully bonded and insured and we cover all payroll taxes. We continually strive to use the most effective, efficient and environmentally friendly cleaning supplies available to make your house shine. We come when you expect us, and we clean your home as promised. Every time. We are members of the West Florida BBB, The Association of Residential Cleaning Services International (ARCSI) and a charter member of Cleaning For a Reason (C4R)– the non-profit charity that cleans homes for women going through cancer treatment. We were one of the first companies in Florida to earn the prestigious ARCSI Residential Cleaning Seal of Approval. In the past 10 years we have done over 67,000 cleanings!!! We would like to clean your home too.
Business highlights
22 years of trusted experience
Services we offer
RESIDENTIAL & OFFICE CLEANING. WEEKLY OR BI-WEEKLY CLEANING. MONTHLY CLEANING. ONE TIME ONLY CLEANING. MOVE-IN OR MOVE-OUT CLEANING. VACANT HOMES. VACATION RENTALS
We hired The Cleaning Pros to do a full cleaning on our house prior to a visit from someone who is allergic to cats (and we have six). We paid a total of $280 for two people to spend 3.5 hours and they did an average job. One shower wasn't properly cleaned. A chair in the bedroom I specifically asked to be free of fur was not vacuumed. I had to re-clean the room. Many areas were not dusted. And one of my plates was broken. In the past, we've had one person do the entire house (including the kitchen) in four hours, for far less money, and do a MUCH better job! I feel very ripped off now that I see other people got a full house-cleaning for far less.
Description of Work: Cleaned five rooms and two full baths (kitchen excluded).
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$280
Response from THE CLEANING PROS
I am very disappointed that everything we did was not up to your satisfaction. We try very hard to understand what customers want and try to make our pricing very clear and understandable. If anything changes with the price, after the phone estimate, we make sure the homeowner knows about it and approves the change before we continue. Unfortunately, in this case we thought that everything was going good according to you during the clean. We were shocked when a week later we found out that you were not satisfied and thought we charged you too much. During the clean both of the cleaners and the quality assurance manager were told everything looked good and you were happy. We left a message after the clean to make sure you were satisfied with the clean and we didn’t hear anything back. After talking to you I understand some things were found after the clean. If you would have called us we would have been happy to come out and fix those areas. It’s not our intention to leave a customer’s home with items not up to their expectations. We make it very easy for our customers to get a hold of us. We have our phones answered 14 hours a day, 7 days a week by a person or they can email or fax us. As I discussed with you the price we charged you was EXACTLY what we told you it would be. We run a very ethical business and never charge more then we tell the customers up front. We ended up in your home 30 minutes longer than our phone estimate. We told you how much extra it would be and you agreed to those charges. I’m disappointed that you feel we charged you more than we should have. We do hundreds of hourly cleans every month and use standard hourly pricing – we do not charge more for rush service or charge some customers more. We pay all required employee taxes and insurance including workers compensation and pay our cleaners an above average wage. We are not the cheapest company, but not the most expensive either. We run a very ethical business and try to treat our customers and employees in a fair and ethical manor. As I explained to you we want to do whatever is needed to make our customers happy, but we need to know what the problem is in order to fix it.
Margaret B.
03/2014
4.0
house cleaning
+ -1 more
Worked hard, fast and well. They did a good job with basic cleaning. On time
Description of Work: house cleaning
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$8,000
Leslie D.
03/2014
5.0
house cleaning
+ -1 more
They arrive when they say they will. They are polite and kind to my parents. The floor looks wonderful when they are finished.
Description of Work: The Cleaning Pros clean the floor of my parent's home once a month.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Response from THE CLEANING PROS
Thank you for your review. We enjoy cleaning the floors of your parent’s home and are glad that they appreciate it. If we can do anything else for them please let us know.
THOMAS S.
02/2014
5.0
house cleaning
+ -1 more
Very professional service! Their employees are hardworking professionals that achieve excellent results! Have recommended there service to other property managers, and would use this company again.
Description of Work: Clean house prior to new tenants
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
Response from THE CLEANING PROS
Thank you for your kind review. We work with many property managers in the area and are very happy our service is working out for you. Looking forward to working with you on this and other properties you may have.
Richard P.
02/2014
5.0
house cleaning, window cleaning
+ 0 more
They have been cleaning our house for 13 years, but we just joined Angie's List in February 2014. They charge $ 80 per month for our 2400 sq ft house. We have the general clean done every other week and just before having a dinner party. Twice per year we contract to have the windows cleaned inside and out. Once per year we have the high area's (top of soffets and bookcases) cleaned. They are professional, polite and efficient in both scheduling the cleaning and during the cleaning itself. They try to keep the same crew for us for each clean to insure consistency and so they can get to know our expectations. I suspect they keep good records as well because when we ask for a cleaning outside of our normal schedule we get different crews that do the same go job as our normal crew. They are also flexible. Quarterly we have the carpets steam cleaned the same week Cleaning Pros is scheduled and they will trade cleaning some things not in the contract for not vacuuming a just cleaned carpet. I highly recommend them for people in Pasco, north Pinellas and northwest Hillsborough counties.
Description of Work: The Cleaning Pros have been clean our house for 13 years, joined Angie's List 2014
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Response from THE CLEANING PROS
Thank you very much for your gracious review. All our cleaners have enjoyed cleaning your home over the years. You have seen many of the changes we made in our company and its refreshing to hear those changes are working! Thank you for the trust you have put in us and for the referrals you have sent our way. We look forward to working with you for many years to come. THANKS!!!
Susan L.
02/2014
4.0
house cleaning
+ -1 more
The price was a little high for the services performed
Description of Work: .
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Don F.
01/2014
5.0
house cleaning
+ -1 more
We called The Cleaning Pros to ask about their bi-weekly cleaning service. The came out and gave us a quote of $87.00 each visit. The initial cleaning visit was a detailed clean for which they charged $196.00. They came out for this initial clean on 1/17/14 with 2 ladies and did a very good job. We do not have any complaints and look forward to their bi-weekly service.
Description of Work: Home cleaning service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$196
Judy & Ken S.
09/2013
5.0
house cleaning
+ -1 more
After the initial estimate was provided, I hired The Cleaning Pros, who began w/ their initial cleaning. hey were prompt, friendly and did a wonderful job cleaning. Although it is quite a change for me, I so appreciate their assistance after my abilities have been limited physically. They were responsive and agreeable in using a piece of my own equipment for the ceramic floors. The company and individuals were attentive in making sure my needs were taken care of and remain open to any particular thing I need done, as well as the method. Kudos! The am very pleased thus far and have hired them to continue on a bi-monthly basis. I would definitely recommend them to others, especially after seeing some results of other cleaners in a relative's home.
Description of Work: Initial Housecleaning - first visit
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$144
Mary Beth C.
07/2013
5.0
house cleaning
+ -1 more
They came in and did an intitial clean which cost a couple hundred and I was so impressed I signed up for service every other week. It is so nice to come home after a full week of stressful work to a clean home. I have 3 cats and a dog and a husband. I do not want to spend my weekend cleaning, I need a break which is why I looked for a service. They even fold the toilet paper into a nice Vand they dust my blinds. The only noticable thing I would say is they have missed some cobwebs next to the fridge and behind the bedroom door. Unfortunately, I am not at home when they come so I have not been able to bring it to their attention. I may ask my husband to do it??? because he works from home, we'll see how that goes. but overall, I like them and the hubbly is very comfortable with them.
Description of Work: They clean my home, living room, dining room, 2 bathrooms, kitchen, bedroom and family room. They are very specific as to what they will do and won't do and what would cost extra which I don't have a problem with.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$78
Response from THE CLEANING PROS
Thank you for your kind review. We look forward to helping you with your cleaning every two weeks. If there is every anything that we missed or you would like for us to do differently please let us know. The majority of our customers are not home when we clean and sometimes never see the cleaners when they are there. Even though you are not home we want to make it easy to communicate with us. Please leave a note, give our office a ring, or email. We want you to be 100% satisfied with your cleaning.
Ana S.
07/2013
5.0
house cleaning
+ -1 more
Just signed up and they've cleaned twice. Very pleased and willing to listen and focus on the areas that I point out. Very professional and friendly ladies. There are others that are cheaper but I liked that they were close by (not out of Tampa). They seem established and big enough not to cancel on you. I look forward to a long and happy relationship (and to a clean home!).
Description of Work: Cleaned my house. Initial cleaning was $209 for 2500sq ft, one story home with three bathrooms and four bedrooms; no pets or smokers - just two small children. Once a week cleaning for $89.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Response from THE CLEANING PROS
Thank you for choosing The Cleaning Pros for your weekly cleaning. I also want to thank your family for your service to our country – we appreciate it!!! I'm glad to hear that you are very satisfied with our cleaning service and we too look forward to a long and happy relationship with you.
Susan V.
07/2013
4.0
house cleaning
+ -1 more
I probably expect to much but they don't touch the inside of our french doors or sliding door where our dog goobers it up and the couch is only surface cleaned, seating area only. I have used them for quit sometime they are nice,on time and professional. I call an other co for windows and deep house cleaning.
Description of Work: House cleaning
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from THE CLEANING PROS
It was a pleasure meeting you last week and seeing your beautiful home. Thank you for your review and comments about our service. The cleaners work hard to earn your business and we appreciate your feedback. We will do whatever we can to continue to be your choice for a cleaning service and to earn an A rating from you.
Johnnette B.
07/2013
5.0
house cleaning
+ -1 more
My home was cleaned thoroughly. The Team was courteous, efficient, and did a lovely job. I have signed on for regular service.
Description of Work: Cleaned my home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$78
Response from THE CLEANING PROS
Thank you for your kind review. We were happy to clean your lovely home before your big event. I hope everything went well. Thank you for the confidence you have placed in us to start regular service – we appreciate it.
Peggy M.
07/2013
5.0
house cleaning
+ -1 more
They were on time, produced good results, were professional and easy to work with. I will invite them back on a regular basis.
Description of Work: I was impressed by Cleaning Pros. They completed a spring cleaning on my home.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$274
Response from THE CLEANING PROS
We appreciate your kind review. Thank you for choosing to use us for a spring cleaning of your condo, we were glad we could help. If we can be of assistance to you again please give us a ring we love to work for kind customers like you.
Christine R.
05/2013
5.0
house cleaning
+ -1 more
The Cleaning Pros came to my home and performed the a deep cleaning. They are now scheduled to come on a bi-weekly basis to perform the upkeep on my home. The initial phone conversation was detailed, and explained the process and services provided. The scheduling was easy, and the team arrived on time on the correct day. The cleaning ran a bit longer than expected, so the crew asked me if I preferred to have some additional items added and taken care of. Overall, the house was cleaned to perfection! Bathrooms detailed correctly, items stacked neatly, kitchen was cleaned as expected.
Description of Work: First deep cleaning of house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$156
Response from THE CLEANING PROS
Thank you for taking your time to give us a great review. We are glad you made the decision to use The Cleaning Pros and I’m sure you will continue to be happy with our service.
Doreen B.
05/2013
5.0
house cleaning
+ -1 more
It went good over all
Description of Work: Two girls showed up to clean my home. They did a good job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from THE CLEANING PROS
Thank you for your kind review. You have a lovely home and we look forward to helping you keep it the way you like it.
Cookie R.
05/2013
3.0
house cleaning
+ -1 more
The Cleaning Pros are punctual and persistent.
Description of Work: I called The Cleaning Pros for an estimate.
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$185
Response from THE CLEANING PROS
Thank you for the opportunity to quote on your cleaning needs. When you are ready for service I hope you will give us the opportunity to clean your home. I am looking forward to meeting you and showing you how our company can help you keep your home looking the way you like it to be.
michael S.
01/2013
5.0
house cleaning
+ -1 more
We love their service. They do a thorough job. The house smells clean for days after they leave. They always come on time. They always call ahead and give a window of time of when they will be there. They always arrive in the earlier part of that window.
Description of Work: They come every other week to clean my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$96
Response from THE CLEANING PROS
Thank you so much for giving us a review. It is our pleasure to clean your home every two weeks and look forward to a long relationship.
Lina K.
01/2013
5.0
house cleaning
+ -1 more
Their service is very good. I recommend their services to others.
Description of Work: They come biweekly to clean my home. They clean only the areas that I specify.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
Response from THE CLEANING PROS
The cleaners have enjoyed cleaning your home for almost two years. I am grateful for customers like you and your dedication to The Cleaning Pros. Thank you.
Tammy B.
09/2012
5.0
house cleaning
+ -1 more
They must have done good because the condo sold. They were good and did the job quick. They were thorough and very reasonable.
Description of Work: I had a condo that I was selling. They came in to give it a good cleaning before I put it up on the market.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from THE CLEANING PROS
Thank you for taking the time to give us a positive review. I’m glad to hear you condo sold quickly. We have heard from many realtors that it makes a big difference in showing a home that has been given a professional detail clean. We are glad that we were able to help you and look forward to working with you again.
Britta L.
09/2012
5.0
house cleaning
+ -1 more
They are fantastic. They have been working for me for at least the last three years. I have always been satisfied.
Description of Work: They do housecleaning for me.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$82
Response from THE CLEANING PROS
The ladies have enjoyed cleaning your home since we first cleaned for you in 2004. We are glad to hear you are satisfied and look forward to cleaning for many more years.
MIKE & MARY B.
09/2012
5.0
house cleaning
+ -1 more
Their service is very good. They offer a quality service and are flexible. Everything is high quality.
Description of Work: The do the cleaning of our house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from THE CLEANING PROS
Thank you for your very kind review. It is very much appreciated!
Alma S.
09/2012
3.0
house cleaning
+ -1 more
They do a pretty decent job. They clean the floors and the sinks. They do a very good job in the bathrooms and kitchen. They also take the garbage out. They do not do windows but if you ask them to do something they will do it. They are not as thorough as I would like but I am fairly satisfied with them. They are very nice people and very polite.
Description of Work: They clean my house once a month.
Rating Category
Rating out of 5
quality
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$98
Response from THE CLEANING PROS
I appreciate you using our cleaning service for the past 1 ½ years. Thank you for your review on Angie’s list. My goal is to make all our customers very satisfied with all our services. It seems from your review you are very pleased with the cleaning of the bathrooms and kitchen, but we may need to work on other areas. I am committed to improving in those areas. Either our QA manager or I will go to your next cleaning and make sure we are getting everything that needs to be done. Looking forward to having you completely pleased with our service.
RODNEY W R.
09/2012
5.0
house cleaning
+ -1 more
I have used them in two different houses for about 8 years. I think they do a very good job.
Description of Work: They come out every other week to clean my house.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$94
Response from THE CLEANING PROS
Thank you for your kind review. It has been our pleasure to clean both of your homes over the past eight years, during that time we have cleaned for you over 190 times!!! THANK YOU for the confidence you have in us!!! It seems like just a year ago that we started at your first home. Time flies when you hare having fun.
JAMES M.
09/2012
5.0
house cleaning, window cleaning
+ 0 more
They were absolutely great. They were about the most complete people that we have had. They stayed until everything was done and did some things that were above and beyond what we asked. They were a little expensive but they were here more than 3 hours. They did excellent work and never took a break.
Description of Work: They came and cleaned the house and washed the windows.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$234
Response from THE CLEANING PROS
Thank you for the opportunity to clean your home and your windows. We are always happy to hear from a satisfied customer. We look forward to working with you again.
Jennifer T.
09/2012
5.0
house cleaning
+ -1 more
Their service always goes very well. The house always smells nice when I get home. This is probably my favorite part. They are good and cheaper than the competitors.
Description of Work: They do weekly cleanings at my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$102
Response from THE CLEANING PROS
Congratulations on your new home. We enjoyed cleaning your previous home over the past year and look forward to cleaning your new home. Thank you for your very positive review.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning,
Window Cleaning,
Carpet Cleaning
FAQ
THE CLEANING PROS is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 5:30 PM
Tuesday: 8:00 AM - 5:30 PM
Wednesday: 8:00 AM - 5:30 PM
Thursday: 8:00 AM - 5:30 PM
Friday: 8:00 AM - 5:30 PM
THE CLEANING PROS accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, THE CLEANING PROS offers free project estimates.
No, THE CLEANING PROS does not offer eco-friendly accreditations.
No, THE CLEANING PROS does not offer a senior discount.
No, THE CLEANING PROS does not offer emergency services.
No, THE CLEANING PROS does not offer warranties.
THE CLEANING PROS offers the following services: RESIDENTIAL & OFFICE CLEANING. WEEKLY OR BI-WEEKLY CLEANING. MONTHLY CLEANING. ONE TIME ONLY CLEANING. MOVE-IN OR MOVE-OUT CLEANING. VACANT HOMES. VACATION RENTALS