L&D Renovations (L&D) in association with Orlando Kitchen & Bath ( OKB ) L&D Renovations (L&D) is a family owned and operated business has serviced Central Florida and has delivered excellent Handyman services and remodeling services with professionalism, integrity, honesty, and fairness for over 22 years. We are a customer-focused company that appreciates the value of your home or other properties, and we recognize the challenges of repairs. Owners call it their "permanent passion" to provide “Quality Work @ A Reasonable Price”, and the company's service reflects that enthusiastic approach to doing business. L&D Renovations wants your house to work, not be work. For homeowners, L&D's goal is to help make your home all that you have dreamed of whether that dream is to update your older house or simply keep your newer house in top condition. Our name says it all: We are handy to have around for any home improvement project or repair job. We will take the time to find out what your goals or problems are, and then find the best solutions and options to fit your unique needs. Orlando Kitchen & Bath ( OKB ) Orlando Kitchen & Bath Offers The Latest Innovative Trends In Kitchen Cabinetry & Bathroom Vanities At Unbeatable Prices. Our Expansive Selection Includes Something For Everyone, No Matter Your Personal Style And Decorating Taste. We Take Pride In Making It Easy For You To Enhance Your Space With The Exact Products & Looks That You Want.
I bought the Big Deal in January and I called them before the expiration date, but we couldn't get together, so they said don't worry about the expiration date. They came and did the job although it didn't take 4 hours of the Big Deal offer. They also referred me to a leak detector to detect a leak in the ceiling. I liked them and had confidence in their ability, so I got an estimate for pressure washing and painting my entire house.
Description of Work: I have purchased a Big Deal for L&D Renovations LLC. They did a bunch of little job around my house including patching a bunch of little drywall holes. They also fixed my cabinets, a little bit of touch-up painting, changed couple of ballasts.
Rating Category
Rating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Response from L&D Renovations LLC
Thank you for your "A" rating... It was a pleasure meeting you and we are glad to hear that we completed all of your projects as requested to your satisfaction...
Trevor H.
06/2013
5.0
handyman service
+ -1 more
Donnaugh and L&D Renovations was very helpful in meeting with us to discuss options for a complete master bathroom renovation. She was very responsive and patient in working with us through the process. She provided several detail designs and associated quotes as we evaluated various options. We would have been comfortable using L&D but in the end selected another Angie's List contractor we preferred more.
Description of Work: Consult with us on a master bathroom remodel design and provide an estimate to perform the work.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$19,000
Response from L&D Renovations LLC
Thank you for your "A" rating... It was a pleasure meeting you. Hope all went well with your bathroom remodeling project...
Joe R.
05/2013
5.0
ceramic tile, doors, handyman service
+ 1 more
The folks from L & D Renovations were punctual, professional, very competent, pleasant, well-spoken, etc. They were everything we have come to expect from vendors associated with Angies List. * Note to Angie's List; I couldn't seem to find a link to the Page of Happiness. If I could have, I would have used it for this vendor.
Description of Work: Replaced ceramic soap dish and adjacent ceramic tiles in master bathroom shower. Also replaced exterior side-access garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$390
Response from L&D Renovations LLC
Thank you for your "A" rating... It was a pleasure meeting you and we are glad to hear that we completed all of your projects as requested to your satisfaction...
Dana D.
04/2013
3.0
electrician, handyman service
+ 0 more
Initial estimate was given but when team showed up to preform the requested services, they were not able to complete all the work discussed. Also, supplied materials but information provided up front did not help in having the appropriate items. Did offer to go an pick up items for us during the service time.
Description of Work: Hung Exterior Lighting, Replaced exterior electrical outlet and paced TV into wall mounting.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$275
Response from L&D Renovations LLC
Really? Was this (member name removed) writing this review or her husband? According to (member name removed), this was her husband's fault because he never listens to her... She stated that she gave him a list to purchase and OOPS, the husband did not listen and purchased what he wanted to purchase… As for going to the store to purchase the items was correct, but when we see a Mother with Baby Triplets, (3 girls) we offered to purchase the items but were refused. This is why L&D Renovations states that when a Member calls us for scheduling, that they have a “honey-do” list so that we, the Professionals can provide them a correct list of items to purchase… As for Price, well our coupon clearly states, “2 Handymen for 4 hours… You received 3 and we did complete additional tasks, again because of your statements regarding the lack of help from your husband and you having triplets… As for the Quality, Responsiveness, Punctuality &Professionalism, we are not sure as to your review. We installed all items as per specs. We completed all tasks with the products provided… We arrived on time and left 15 minutes past the allotted time and we cleaned up after ourselves… We do have before and after pictures if you need them to remind yourself. Once again, we feel that this review comes from the conflict between husband and wife… It is a he said she said…
Marisela D.
03/2013
5.0
cabinet refacing, ceramic tile, handyman service
+ 1 more
They were awesome; they came in and got it done. They were nice and professional and I will definitely use them again. They were honest. There were three of them and they started their own projects and then they would come around and help each other. It was such a pleasant atmosphere with them and the quality of their work was very well.
Description of Work: L & D Renovations cleaned and re-grouted and resealed my bathroom tile. They re-anchored my cabinets and resealed them. They also resealed the second bath and did some stucco work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Response from L&D Renovations LLC
Thank you for your "A" rating... Once again, thank you for choosing L&D Renovations for your projects... We are happy to hear that we completed all of your projects as requested to your
Janet J.
03/2013
4.0
handyman service, plumbing
+ 0 more
The job that I bought the deal for they were unable to do as it would have taken more time and material. I wanted them to install a counter in a laundry room. They did come and put a shelf in a laundry room and they did a little plumbing work. They installed some faucets and they did do a good job with that. They were a very nice team of people to work with. I would use them again.
Description of Work: They did plumbing and handyman work.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
Response from L&D Renovations LLC
Thank you for your "A" rating... Once again, thank you for choosing L&D Renovations for your projects... We are happy to hear that we completed all of your projects as requested to your
Julie C.
03/2013
5.0
handyman service
+ -1 more
Overall, we were very satisfied. Have called them to come out and do more work.
Description of Work: Put up a shelf in the bedroom, installed light in the bathroom. Basically, a bunch of stuff on the honey-do list.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from L&D Renovations LLC
Thank you for your "A" rating...
Susan M.
03/2013
5.0
handyman service
+ -1 more
They were very easy to schedule with an online calendar and a couple of emails. They gave me a reminder call the day before, showed up exactly on time, and got right to work... finished almost everything on a long list and did a great job. They are a Mom-and-Pop (and nephew) crew, so were very good with the teamwork. They made some good suggestions about how to get some other jobs taken care of. I could not be more pleased!
Description of Work: I had quite a list for the two handymen, who turned out to be two handy men and a very handy woman. It included installing an oversized shower door, installing a transom, changing our a faucet set, cutting framing, and a couple other small tasks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Response from L&D Renovations LLC
Thank you for your "A" rating... If there is anything else, please do not hesitate to contact us
Jim S.
02/2013
5.0
handyman service
+ -1 more
Scheduling was an issue at first, only because of heavy response to the Angie's List special offer. Donnaugh worked with me to schedule at my convenience and was very professional throughout the process. They arrived at the scheduled time, and all work was done expediciously and professionally. Cleanup was thorough, and I was very satisfied with all the work done.
Description of Work: Donnaugh and her nephew replaced the floor in the kitchen sink cabinet, repaired drywall in a closet and rehung a shelf that had fallen, and replaced ballasts in 3 neon light fixtures. (This was done on their $225 for 2 people for 4 hours special.)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Response from L&D Renovations LLC
Thanks again for your "A" rating"....
Greg S.
02/2013
5.0
handyman service, home remodeling
+ 0 more
Demo work was done on a Thursday afternoon - wall dried out and mold remediated on Fri - rebuilt the cabinet over the week-end... replaced and closed up on Monday - all set!... L&D did a great job - appropriately priced and thorough. Would hire them again... and recommend them as well.
Description of Work: Hall bath needed refurbishing due to some mold and water seepage over time. L&D pulled the toilet and vanity out... replaced and painted drywall, rebuilt and replaced cabinet / vanity, painted and re-installed all the above. They also had their plumber team member replace valves on all hoses in the bath as well as replace the flange and re-ceiling the base when re-installing the toilet....well done over-all.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Response from L&D Renovations LLC
Thanks again for your "A" rating"....
TIMOTHY C.
02/2013
5.0
doors, electrician, handyman service
+ 1 more
They are very friendly, professional, and a pleasure to have in your home. The electrical work and custom doors all look great. Before painting I had to sand one of the doors a bit because it stuck, but they had already put in some overtime for us, so I won't complain. I would hire again.
Description of Work: Installed light switch and replaced a closet light fixture. Replaced two interior doors with custom decorative trim.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Response from L&D Renovations LLC
Thanks again for your "A" rating"....
Jo Ann H.
02/2013
5.0
handyman service
+ -1 more
I do not have any other comments to add except to say I would absolutely hire them again.
Description of Work: Installed drawers in three kitchen cabinets. Repaired hinge on kitchen cabinet door. Cleaned grout on backsplash that I thought needed to be regrouted. I was wrong! Did an outstanding job. I am going to make a honey-do list so they can come back again and do more work for me. They are top notch professionals%
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Response from L&D Renovations LLC
Thanks again for your "A" rating"....
Dibya S.
02/2013
5.0
handyman service, interior painters, woodworking
+ 1 more
By herself, Donnagh first painted the molding that she brought and then started to paint the room. She finished painting a door and then the top of the walls along the ceiling. She installed the molding, making sure the corners were even. Finally she painted the rest of the room and reviewed areas to make sure that she didn't miss anything. She even installed newly purchased curtain rods. She was there for nearly 12 hours, barely taking a break.
Description of Work: Donnagh installed molding along the ceiling and repainted the master bedroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Response from L&D Renovations LLC
Thanks again for your "A" rating & the "Page of Happiness"....
Arlene W.
01/2013
5.0
handyman service
+ -1 more
They came to accomplish a list of tasks and they did just that. When they arrived, they went through the list of tasks that I wanted done. A couple of things I needed could not be accomplished in the time frame allowed, however, it was clearly stated upfront. I appreciated their flexibility and how they jumped and started right in. I went to gather a couple of things they needed from the hardware store, but they continued on with the things that they could work on. They completed the tasks, cleaned up, and left within the time slot. I was so pleased with their work and efficiency that I have requested an estimate on a couple of other things.
Description of Work: This was the first time I used one of the Angie List Specials and I found it to be an excellent value. I used the four hours for $225 Angie's List special. They painted, fixed a doorbell, and did some work in the bathroom. Definitely be clear on what you want done. Make a list. It is good to have a few more things encase something on your list cannot be done in that time frame.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4
Response from L&D Renovations LLC
Thanks again for your "A" rating"....
Dibya S.
01/2013
5.0
ceramic tile, closet systems, doors, drywall, flooring contractor, remodeling, interior painters, home remodeling, lighting, plumbing, replacement windows
+ 9 more
The renovation took longer than expected only because of delays in getting some of the fixtures and waiting a bit longer for certain things to dry. Donnagh laid out what we would need to buy and she accommodated us as we changed some things. If there was a problem that arose, they fixed it. And they always cleaned up at the end of the day. No complaints about the process.
Description of Work: L&D Renovations completed gutted and redid my mom's master bathroom. That included taking out a wall, removing the old vanities, bathtub, fixture and floor. They also removed the old window and sealed up the hole. They cut out a new hole and put in a larger window in the middle of the room. Plus, they shifted the toilet by about 3-4 feet. They put in new drywall and redirected piping where the vanities would be located. After installing the bathtub, they installed new tiles around the bathtub and floor. They put in new recessed lighting, installed the toilet, vanities, sliding door for the bathtub, and new door to the bathroom (not reflected in the price above). They also painted the ceiling and walls. Plus, they put in a new closet organizer (additional money reflected in the price above) for the walk-in closet and also put in flooring and painted that area.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,700
Response from L&D Renovations LLC
Thanks again for your "A" rating & the "Page of Happiness"....
David L.
01/2013
1.0
handyman service
+ -1 more
Company nevcer responded back to an email describing the work to be done and to provide an estimate or call/email back to discuss an estimate.
Description of Work: Sent this copmany an email on 1/13/2013 via Angies List (Contact this Vendor) and decribed in this email the extent of the work that was to be performed - with an anticipate dated of 1/22/2013 to coincide with otrehr installation work that was started on 1/21/2013 and to finish early on rhe day that we had need for a handyman. However, never got an email reply or phone call from this company. If they were too busy with other work, still could have made follow-up contact with us and state that they were not available. Other companies contact via Angies List were more responsive and so it was easy to make arrangements with one that did afford some courtesy of a reply to our inquiry.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from L&D Renovations LLC
We do not know who this Member is... please disregard any reviews
Colleen H.
01/2013
5.0
handyman service
+ -1 more
Donnagh was nice enough to schedule my appointment on a holiday that I was off work. I was hoping to have tile in my shower recaulked. She was concerned there may be damage behind the tiles and suggested I get that checked out before recaulking was done. I really appreciated her honesty. I told her I would call her back after I had the shower checked for mold. Due to personal issues, I haven't been able to take care of it yet. Donnaugh was very knowledgeable and helpful. I would certainly trust her work and call her company again.
Description of Work: No work was performed because I needed to take care of something else first.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from L&D Renovations LLC
Thank you for the "A" rating... If you need anything else, please do not hesitate to contact us
Denise N.
12/2012
2.0
ceramic tile
+ -1 more
When they arrived they looked at the two bathrooms that I wanted cleaned. After looking them over they told me that they could not clean the grout and that the walls would have to be completely redone. I was not happy that they didn't do the work that was stated in the Big Deal.
Description of Work: I purchased a Big Deal through Angie's List for four hours of grout cleaning. They came and cleaned off the tile.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$89
Response from L&D Renovations LLC
1) You are a Liar! 2) We were not there on June 6, 2012, but on March 12, 2012. 3) You hired L&D Renovations to re-grout/re-caulk your shower NOT TO CLEAN THE SCUM OFF THE WALLS AND FLOOR. 4) Even though it was not part of our signed contract with you, my Husband and I went to Home Depot to purchase cleaning materials to clean your grout and tile... (AT OUR COST) 5) We did however clean the SCUM off your walls and floor only to see cracks in tile and grout lines… (Before & After Pictures Were Taken For File) 6) We verbally notified you and wrote on our contract to which you signed, “Customer hereby acknowledges that the shower has tiles that are bowing and that there may be damaged drywall & studs”. (Where you signed, it clearly states that “Customer was satisfied & approved work performed). 7) When a Member purchases a “Big Deal” for “Grout & Caulk” that is self-explanatory. It does not mean that the Contractor comes out and performs miracles… 8) SUGGESTION: Don’t be such a PIG! Clean your shower! And if you can’t or do not want to, hire a MAID with some elbow grease and not a Professional Contractor! 9) I guess at this time, I should ignore the proposal that you asked us to prepare for the shower remodel!
Meri-Leigh K.
12/2012
3.0
handyman service
+ -1 more
Some of this has been answered in the response above. All of the work was well executed. My main problem with the business was this- I had many many things to do that day, in connection with the marketing of my deceased mother's house as well as other matters. I was in and out of my own house frequently during the course of this work (which was outside work). Athough I was paying for four hours of work by two people, every time I returned to the house one or the other worker (mostly the husband) was on the phone. One time the two workers were just standing in the front yard yakking when I drove up. Additionally, about three times when I was home the relative asked to use the restroom and didn't come out for about 20 minutes. He did not appear to be ill, and I suspect what was happening was that he was in there with his phone texting or whatever. When the wife was there both men stayed busy but she left them that morning and then did not return until toward the end of the work. When the cat is away.... There was additional work with landscape timbers in the backyard which did not get started. Although they might not have finished all the work we had discussed with steady work, I think they could have made serious headway into the backyard work. Although everyone is entitled to some breaks during work, especially outside work, I do not feel that I got the amount of work that I paid for, and I feel that a chunk of the work I paid for was used to conduct business or personal activities by phone. I would use this company again because the quality of work done was fine, but I would be sure that I would be there the whole time, and would insist that the phones be left in the truck except during reasonable breaks.
Description of Work: this company was prompt in contacting me and reasonably punctual. the team consisted of a husband and wife and ayounger male relative of the husband. The deal was 8 hours of handyman work (two workers @ four man hours each. They removed some rotted landscape timbers bordering planting beds in the front yard and installed a new border two landscape timber high. They also installed a decorative fresco over the doorbell, and a ceramic tile address number on a front pillar, as well as replacing motion detector lights over the garage. I think they also did one minor thing in the master bath but I cannot recall what it was.
Rating Category
Rating out of 5
quality
5.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$199
Response from L&D Renovations LLC
1) I will address each complaint as read 2) First of all, I would like to say that yes you did purchase a “Big Deal – 2 Handymen for 4 hours” but if you can recall this, it was 3 of us that showed up to work… Thus knocking your 4 hours down to 3 hours as explained. 3) My husband on the phone? That is the biggest joke ever. We have been married for 30 years and I as the one who pays the bills can verify that my Husband, Leo has never used more than 300 minutes, yes, 300 minutes per month using his phone… Now what you may have noticed is that he always had an earpiece in, but OOPS, he was listening to his music. (DUH!) 4) OMG, you pulled up to your house ONCE as you stated and you saw my Husband and Employee yakking! What, are people not permitted to speak to each other on your property? 5) Our Employee is not a relative… What because he is black and my Husband is of mixed race (Cayman Islands), you assume they are related? NOT GOOD to think that way! 6) As for the bathroom, I’m sorry, but as my Mother had always said, “YOU CAN’T STOP NATURE!) If that was a problem for you, you should have let me know and I would have then taken him to the closest public bathroom… (Oh wait!, you would have probably complained about that too!) What someone does while on the toilet, would be no one else’s business… PRIVATE TIME? 7) Ah! Thanks for the approval of taking breaks… Especially when it was 90+ degrees outside… 8) HUMM! Cat’s Away, huh? Well, when the home owner does not have all the materials on the job site as the “Bid Deal” stated, and I have to drive to the store to purchase the materials to complete the project(s), then yes, the Cat was away! 9) As for hiring us again, please do not! L&D Renovations has not and will not work as SLAVES for anyone. No Homeowner will ever tell us when, where and how to do our job… We are Professional in every part of the field and if we do not or cannot complete a project, we will notify the Homeowner at that time… 10) Good luck finding Slaves in this day and age!
timothy D.
12/2012
5.0
handyman service, interior painters, home remodeling
+ 1 more
highly recommend and would gladly call them again and again, felt very comfortable with them in my home, felt they had very high standard - ethics.
Description of Work: amazingly talented couple, have been together a very very very long time ---really compliments their work style, they replaced all baseboards, painted them, EXPERTLY did the crown molding in our kitchen
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from L&D Renovations LLC
Thank you for the "A" rating... It was a pleasure to work for you... If you need anything else, please do not hesitate to contact us
Sherri B.
12/2012
5.0
handyman service
+ -1 more
L&D Renovations did handyman jobs around our house that we just hadn't had the time to get to in the last year: Secured lifting boards from our backyard deck cleaned and stained deck Put up two motion sensor flood lights Installed Light housing by front door They took time and care with each job and made sure we were happy with the end result prior to leaving. We will use them again and recommend them to friends and family.
Description of Work: We purchased the Deal of the Day through Angie's List which was for 2 handymen for 4 hours each. We communicated what we were in need of having done and we scheduled a time and the project was completed to our satisfaction.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Response from L&D Renovations LLC
Thank you for the "A" rating and "The Page Of Happiness"... It was a pleasure to work for you... If you need anything else, please do not hesitate to contact us
Andrew L.
12/2012
5.0
handyman service
+ -1 more
We called for an estimate on hanging a new door for a slightly odd sized doorway. The response was prompt and the person who came out to the house was professional. The estimate was higher than the other estimate we received, so we decided not to engage L&D, but I would certainly call them again to estimate future work.
Description of Work: We called for an estimate on hanging a new door for a room that had only a framed opening.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from L&D Renovations LLC
thank you
Mike W.
12/2012
1.0
handyman service, home remodeling
+ 0 more
I waited months for their to be time on their schedule. They claimed to be so overbooked from the Angies List Promotion. I finally received an appointment. The appointment was re-scheduled. They came at a different time unannounced from any of the appointments made. They worked on the shower for several hours correcting the grout. They went to Home Depot to get the grout. They told me not to use th shower for 2 days and left. When we used the shower on the third day, there were holes in the grout repair that was done.
Description of Work: I was very disappointed in Angie's List for this promotion. I have used Angie's list vendors for many needs around the house and they have all been a good experience. This promotion program appears to me to be a total sham and I would highly recommend that Angie's list consider cancelling this type of program. It was an extensive wait (months) for the repairs and then the work was not done correctly nor professionally. I would highly recommend avoiding L&D renovations and suggest they be taken off of the list of vendors I will never respond to a promotional offer from Angie's list in the future.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$177
Response from L&D Renovations LLC
Well, it looks like someone is having a bad day... This Member purchased his "Big Deal" on January 30, 2012 to which we emailed him on the same day with our Excel calendar showing our first available date was February 21, 2012. Since we did not hear from him, we again emailed an updated calendar on March 9, 2012. It was months before I received a call from this Member. He stated that the previous workers did a terrible job and that he needed a professional to redo. He also stated that he had the old grout containers (bags) and that he would email me a picture. We finally heard from this Member again on September 17, 2012 to which we scheduled him on September 19, 2012. I showed up as scheduled and explained to the Member after viewing the project that I noticed that grout was missing in several places on the shower floor and that there was also a puddle of water that had collected in the corners and between the tile (NO GROUT PRESENT). I removed the old grout and prepped for new grout, but after I mixed the grout to specs and returned to install grout another puddle of water had formed in the right front corner of the shower floor. I grabbed the dry-wet vacuum and tried to suck up the water only for it to continually appear. At that time, I notified Member that there may be bigger problems than the filthy/missing grout. He stated that he had been taken showers for several months even though the grout was missing and asked that I continue to grout as scheduled. Now, anyone with common sense would know that there is a reason other than looks for grout. It is to seal the tile joints so that water doesn’t get into or underneath the existing tiles… OOPS, I guess that is where he didn’t use his common sense... I in fact made sure that I wrote on his invoice the following: “Arrived and found grout missing from floor corners – Explained to Member that there may be some water damage below tile @ pan area”. As for showing up unannounced, that one is funny… L&D Renovations is so busy that we just pop by people’s home “UNANNOUNCED” to do work that was not scheduled??? Think before you type. Our invoice states September 19, 2012 between 10am-11am and that is when I showed up. As for not using the shower for 2 days, that is correct. The grout needs to set, but again, if there is water that has collected under the tile, there is no hope for any grout and again, I verbally told this Member about the problem as well as stated it clearly on the invoice before he signed off under the statement, “Customer’s Approval Of Work Performed”… I know we are in America and that allows all of us “Freedom Of Speech”, but when you fabricate a story, outright lie and defame the character of our company that is going a little too far. At no time from September 19, 2012 up until today, have you called our office to explain the problem. Instead you used Angie’s list to vent your problems that may have nothing to even do with grout, L&D or Angie’s List. (Pretty Sad!)
JIMMIE H.
10/2012
5.0
electrician, handyman service
+ 0 more
They replaced all the outlets in my home. They came out and completed the job in a timely manner. They were prompt and showed up on time. Everything turned out fine and I was satisfied with there work. There was no hidden cost as we agreed on the cost up front.
Description of Work: I purchased a Big Deal for $199 for a Handyman for the Day.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
Response from L&D Renovations LLC
Thank you for the "A" rating... It was a pleasure to work for you... If you need anything else, please do not hesitate to contact us
Patricia M.
10/2012
5.0
handyman service
+ -1 more
Overall they were excellent in services and really good overall.
Description of Work: I used their services for a big deal $149 for Handyman for the Day.
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Service Categories
Handyman Services,
Kitchen and Bath Remodeling,
Interior Painting,
Ceramic Tile,
Electrical,
House Cleaning,
Finished Carpentry and Woodworking,
Plumbing,
Drywall,
Pressure Washing,
Doors,
Cabinet Refacing and Refinishing
FAQ
L&D Renovations LLC is currently rated 4.4 overall out of 5.
Monday: 9:00 AM - 4:30 PM
Tuesday: 9:00 AM - 4:30 PM
Wednesday: 9:00 AM - 4:30 PM
Thursday: 9:00 AM - 4:30 PM
Friday: 9:00 AM - 4:30 PM
Saturday: 9:00 AM - 12:30 PM
L&D Renovations LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa