L&D Renovations LLC

They told me they were on Angie?s List. I paid them some money upfront. They never let me know when they were coming, and then would often only stay for a few hours. I never knew when to expect them. What work they DID do was done very quickly, and they never worked a full day. Some walls were poorly done and never corrected, they damaged a window and tore a screen. The job was never completed. Everything that was done was so bad that we refused to pay them the final amount at first, but then I agreed to pay them the last amount in good faith because they said they warranty their work. They said they would come back to correct problems and finish the job. They stopped returning my calls and would not contact me, so I cancelled my last payment with my credit card.

There were no additional charges beyond the big deal price. They did a good job. We had a little trouble connecting with in the beginning. They were here right on time. I tried to reach them to do some more stuff and never got a call back.

CAUTION. DO NOT HIRE. Working diligently to recoup a portion of extreme monetary loss. Not only do we have to hire contractors to correct and to complete contracted work, but we have to purchase, again, supplies needed to do so. This company was paid funds to purchase necessary supplies included in contracts. Only skills at required level - framing, drywall and general carpentry. A few of the issues: Departed with large percentage of work incomplete. Disorganized and inefficient. Did not purchase supplies necessary to complete work and leave them on premises. Displayed barely amateur level of painting and knowledge of supplies needed to successfully complete painting projects. My opinion is that the company personnel do not seriously regard contracts nor do they take any pride in their work. Sloppy work - painting is horrible in and outside of house. Sprayed doors in driveway - need to use graffiti remover to remove stains. Deliberately "slopped" paint on an entry door to pool area. Have already spent hours on hands and knees trying to remove paint, texture "plaster" and construction adhesive from carpeting, tile and grout. This has required literally cutting paint out of carpeting, using bottles and bottles of latex paint and adhesive remover, scraping - with a razor blade - paint from other surfaces. The originally spotless carpeting was left in horrible condition. We even had to purchase a commercial grade carpet shampooer. There is no need to continue. This was a horrible, devastating, destructive, shocking, costly and eye opening experience. DO NOT HIRE THIS COMPANY. Do not be "taken.". Before and after photos are available.

We got them on Angie's List and they were very good. The service went excellent. The quality was all good, it was excellent. They were very professional, they came, they ordered the parts, they came in a timely manner and they did it all right. They replaced two cabinet doors that people told us we would never be able to replace. They found them somewhere. They took the microwave that was over our counter, and they installed it over our cook top. It was a pretty big deal and it cost just a couple hundred Dollars. The quality was very good, it was excellent.

They did okay. It took them a long period of time.

It was a husband and wife that showed up for the job. They did not have all the right equipment and had to get the right hose at home dept. The wife talked a lot and it took them a long time to do the job. I wanted them to do some other jobs but knew that was not going to happen because it took the entire time of the deal to complete the dishwasher. They were not very efficient.

It was a Big Deal purchase. The service was good. They did a good job. They spent four hours for the job. I ended up paying additional $200 or something like that.

Very professional, showed up when they said, went right to work. Will call on them again.

There were no troubles with scheduling and no additional costs. The cost was great for the amount of work that was done. He was very responsive and willing to accommodate my scheduling. He was able to complete the work even when I was not home. It was nice to come home and see all of the work complete and the areas cleaned. It was great! My experience with them was amazing!

We did not do the deal due to scheduling and material conflicts.

I purchased the Deal through Angie's List but then had to pay them directly an additional $149.37 and said it was because they were no longer participating on Angie's List. Donna was fantastic. Friendly, professional. Arrived on time. Evaluated problem resolved in a timely manner. Would recommend to friends.

They set it up. I wasn't there that day and expected someone else to handle the details. The tent was anchored with tap cons on my newly pour patio which I wasn't happy about. They were supposed to use an anchor system which didn't involve drilling in to the concrete. Once again, I wasn't there to supervise so I can't hold them accountable for the mistake. I would hire them again as they did do a good job with what they accomplished.

I had trouble scheduling with L&D Renovations LLC, but everything went ok but not terrific.

It went all right. The service was fine. They showed up on time. The lady made a couple of unwanted solicitations for work for our house but she completed the deal. It took them a couple of hours to do the work -- they were efficient. I'd recommend her for a renovation or anyone who needs help with their house. I wouldn't use them again for pressure washing since I bought my own.

They were very nice, but when I tried to schedule my deal they said they no longer do housecleaning. She offered a couple other solutions, such as switching it to handyman work, but I didn't need that done.

L&D Renovations completely remodeled our upstairs bath. They removed the existing ugly tiles(wall and floor), removed the tub, relocated the drain and installed clear glass shower doors. It took all most a month but we were not in a schedule crunch we were pleased with work. .....Donnaugh is very competant and thorough.....my only criticism is that she has a very full schedule and sometimes forgets to communicate with changes(she is very busy)..My wife and I gave Donnagh our trust to do the job right and we were not disappointed.

They did great job. They've done work for me in the past and have always done a grood job. They've done some electrical work and a few different odd jobs around the house for me. I would highly recommend them to others. They were nice, professional and reasonable on their prices.

I gave this company an F because they never returned my call. It has now been over 2 weeks and I still have not heard from them. Maybe if they called me the WOULD know "this Member" For your own benefit please take my review seriously. I did not pay to join Angie's list just for fun. I was and am VERY serious about receiving the best service., of which I did not receive from this company. I have contacted others who actually returned my calls.

It worked out great. They did a good job. Three people showed up and went right to work. It was worth the money!

Paint on the wall and floor was chipped off. Not happy. Perhaps they should stick to driveways and areas that are more "power washing" friendly. Nice people, but the chipped paint really irked me.

Provider refused to do the work as my roof did not fit their guidelines for the Big Deal. They sent me an email to let me know and my understanding is that they would let you know. Work was not performed at 3364 Sterling Ln. but your website does not give any alternative in order to complete the form.

They were great. It was a complex job. We bought a new device called a flotation tank and essentially the device was wired improperly. Leo came out and assessed the situation and contacted the person who designed the tank and he was able to get it wired properly. Leo and his wife Donnagh are very nice, very competent, kind, and very attentive. This is my second time reviewing this company the do not disappoint.

While they did an excellent job answering phone calls and emails and were on-time it didn’t go as well as I had hoped for. There were areas she didn’t dust. Generally, it seemed like an issue with inexperience. I had to tell her what to do. She did not have a vacuum cleaner with her and I was not told they wouldn't be bringing a vacuum cleaner and mine wasn't working at the time. I really wish they had let me know they would not be providing a vacuum. I did ask that the windows be washed and when I opened the living room window this weekend it looked like it had been cleaned with a dirty rag. Most of the problems were discovered after she left. I expected a more detailed house cleaning.

Donnaugh and crew showed up on time and did a wonderful job! I have used them before for various repairs around the house and they are always punctual and do a wonderful job. I really appreciated the way that they kept in contact with me. For example, one day they were running a bit behind, and called/texted to let me know what was going on. I find that very commendable and unfortunately, you don't get that kind of service very often. That is one of the many reasons I keep calling on them when I have something that needs repaired around the house. Don't hesitate to give them a call! They will be honest with you and do the job to your satisfaction.

PLEASE NOTE THESE ARE NOT LICENSED CONTRACTORS!! They have a business license and nothing else that would qualify them to do work on load bearing walls, such as in my bathroom. I have discovered this after the fact, doing a lot of checking because something is just not right about this crew. Check State of Florida's website on when you need a licensed contractor. I put way too much trust in the Angie's List A rating and I got burned. The project dragged on for two months. Ultimately, I decided not to let her back in the house to work (reasons to be explained below) and we negotiated a price and I paid it. For the amount I paid-I should have gotten everything I wanted but I didn't and I was convinced that letting them work on the bathroom-which would have taken several more hours if not another day, would have resulted in more headaches and potentially damaged property for me. Overall Grade: D Reasons to be laid out below but generally, took way too long, no workmanship, no professionalism and lacked competency. Also, trust issues developed which could not be ignored. They left me with damaged property. The subs she used left much to be desired. I could tell she didn't know some of these people at all and that made me very uneasy-a couple looked like they came from Labor Pool. This remodel was not cheap. For the amount they charged, I should have gotten a better result. Lastly, if Donnagh suggests her plumber/friend to you for additional work you need on your home, run for the hills. Wish I had. Price: Company charges a price that suggests quality and workmanship, also Donnagh, the D in L & D, talks a good game. However they didn't deliver what they promised and I paid too much. The bill was run up by Donnagh and I called her on it. She removed some of the charges and reduced others. Example-quoted $160 to patch holes in drywall, did half the job and charged $230. Charge reduced. Added in two "extra work on window" charges which is laughable because no one touched that window for almost two months! They were remodeled Quality-Paint job was terrible-in some places painted the underside of the crown molding, which is uneven and appears as a different color when lights are turned on. Splattered paint on plumbing, door frame. For some reason have white paint smeared on wall. Bottom line is painter (who I think was 95% Donnagh) with an unsteady hand should tape off the area to be painted. Also walls need a second coat-you can see the primer she used. Holes in grout in bathroom tile-pointed out to Donnagh who asked me to use a pencil to mark them. I did and she still missed two. While doing drywall patch in the closet in my son's room, inexplicably smeared quite a bit of plaster on my son's custom shelves. I asked her to remove it-she removed the smears on the right side but not the left. Also, on the right side she left the mess she was supposed to clean up, now in a pile of white powder. This was after I had sent her an email complaining of the way she treated my house while inside it and what I saw as a failure to protect my property. Fell on deaf ears. Installed wood ledge in the bathroom and painted it without finishing the wood. Who does this?? My brother told me that even a kid in a high school shop class knows you finish your wood before you install it. The first ledge that was installed had to be taken out because it was so poorly installed-didn't go flush to the wall and was caulked in with a lot of caulk. Donnagh tried to convince me that the work was just fine but I refused it. Created a window opening for my bathroom window which was being made smaller-and then could not properly measure the space for a window. The first window which she bought for the remodel was 25 1/2 inches tall which I expressly told her prior to her starting the job that we wanted to make the window smaller. She even measured the window in my master bath which was the perfect size I had in mind. However, when I refused the window she brought-she first tried to tell me that she had checked everywhere, talked to everyone she knew, and no one was selling a window any smaller than what she bought. Logistically this cannot be true and its a terrible overstatement. If you can't find the window anywhere, order it!! She then consulted her husband, the L in L & D and she said not to worry-they would install it sideways for now, for security's sake, and she would order me a window in the new dimensions which she said was 24x18. She then came back next work day and told me that no one makes a window in that size and we needed to figure something out....she also offered to install it sideways and that there was no problem with that. (by the way we checked what she was saying and were told absolutely terrible idea to install a vertical window sideways because they are weighted and would never open right). I still said no to the window. Clearly what she was trying to do was get back on schedule without having to do the work of a contractor. More overstatements. I followed up with Home Depot immediately and they told me that absolutely I could get a window that opens in the size of 24x18 (it would be a sliding window) and furthermore it would take about 10 days. I called Donnagh and explained all and her response was that she would go to Lowe's and let them tell her in person that they could not get a window in those dimensions. Bottom line, she ordered a window from Lowes and it was the wrong window (she blamed Lowes), she then ordered a third window and it didn't fit (she blamed me although she ordered the window!!) and then ordered a fourth window and it didn't fit (said "I guess NO ONE CAN DO THIS!"). She came up with a plan to build it in and I went along with it and am okay with it-I think it looks fine. Bottom line-if you create a custom window opening for your client-you need to be d*** sure you can properly order a window to fill that custom space. Waiting for the windows to come in was what took so long. Installed wall cabinet with screws showing at the bottom-where everyone can see them instead of putting them behind the doors. Ridiculous and another loss I sustained. Responsiveness: Reason for this low grade is the amount of time it took to get the project to where it was and the door was never finished. She is pretty good about responding if you call or email-however she doesn't listen. This is why the low grade. We should never have had the problem with our window-her excuse was she thought we wanted a window that opened vertically-we never said the window had to open vertically-besides that I had created a window order with Home Depot-and had asked her to review it-had she done so it would have been spelled out for her. A second time I went and created a window order with home depot and asked her to review it (this was in response to her telling me NO ONE makes the window size you need-Home depot composed an order in about 10 minutes-the first time they did it it was over the phone). She did place the order but the window was all wrong when it came in-she blamed me-said "you had to have this window" ??? Clearly she either didn't review the order for accuracy in measurements/style, or she doesn't know better? Punctuality-Had no issues here. Professionalism: Totally lacking. I have already mentioned things that bothered me that would contribute to the low rating. Here's what I haven't mentioned: they don't have much stuff. They lack tools and they have to run out a lot to get stuff to continue the job. The first week they were here Donnagh went in my fridge and got a drink . I didn't make an issue of it but I had not given permission for that. Then, she helped herself to the cleaning supplies in my garage to do clean up. She went under my sink to get cleaner (for the tile?). Honestly I wouldn't have used Lysol on the marble tile-but I noticed it when it was on the tail end of happening. They also used a wastebasket from my garage as a mop bucket. They used my paper towels and old towels to clean up. They needed my dustpans. They had no fans to blow fumes/dust out of the bathroom. She asked me for a fan and I let her use one. Later when I went in the bathroom I saw she had strung my pricey desk fan upside down and it was all covered with dust. When I complained she said "I'll blow it out". Um, yeah, well she never did and its ruined-and I checked online and its selling for $67. at Walmart. I didn't pay that but I'm quite sure it was over $40. I saw her grab the door mat from the inside of my house and put it under the wall in my bedroom where she was finishing drywall to catch the dust!!! Tools on my furniture, building materials on my furniture and floor (such as plaster, grout) with nothing protecting underneath. I am convinced they have nothing at this time-no broom, no dustpan, no pails, no nails (found her in garage eyeing my utility shelves-when I asked what she was doing-she asked if I had nails), no drop cloths, no rags!! In closing-I regret hiring this contractor. I lost money on this. I have a beautiful $600 tub that got scratched during this project. I found it the evening after she had been there with two window installers. She went into my garage and grabbed a dirty piece of cardboard and threw it in the tub-then they all got in there to look closer at the window. No doubt in my mind that is when it happened-but have to let it go since I can't prove it. Seeing how everything else went-no doubt they damaged my tub. The tile was nicely done (by a sub). There is so much more I could mention but I'm about out of room. ****Changed professionalism grade to F due to the lies in the Response from Service Provider. She knows the truth and I know the truth. enough said.....