OneRestore

Description of Work: It was done quite a while ago, but I would have to check my credit card statements to find out when. I did buy the service through Angie's list. He arrived promptly, pre-treated the worse stains, cleaned the rugs thoroughly and was gone a couple of hours later. The rugs still look great.

Description of Work: I had much more floor space to be covered than I realized, but it was well worth it to have all the ceramic tile in my home (kitchen, dining room, great room and hallways) deep cleaned. After all, I've been here for thirteen years and this is the first time I've had everything cleaned and re-sealed.

Description of Work: We used OneRestore for carpet cleaning.

Description of Work: Clean carpet

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Description of Work: "Did an excellent job with carpets - much better results than other companies. |My friend scheduled to let them in, as we were out of town. They had the scheduled time wrong which was frustrating. |According to her, they triedsome up selling, but she said she couldn't authorize. Annoying given already paid >$100 but results were excellent."

Description of Work: The first time, the technician did a so-so job. The company called to ask if I was happy and satisfied, so I told them not really. They immediately sent out another technician who redid the floors. They shone!

Description of Work: I used ONERESTORE

Description of Work: cleaned tile and grout and sealed

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Description of Work: Onerestore is very professional. Quick to call and confirm services and are there when they say. Great staff. Will definitely use again.

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Description of Work: They arrived late but had called ahead to clear it with us . They cleaned our couch and hassock very efficiently and professionally . They were personable and knowledgeable. Good service.

Description of Work: cleaned carpets

Description of Work: Initial contact resulted in provider complaining about the Angie's deal--price too low, cant make a living doing it, wont do any more, etc. Poor customer confidence building. Reluctantly I decided to proceed, thinking he had a bad day or such-like all of us do on occasion. Appointment was made for cleaning today at 3:30 pm. I just got a call cancelling the appointment due to equipment failure. Must be a small provider that all equipment is out of commission for a small job?! Couldn't make a new appointment until next week sometime. I had just spent one hour moving furniture and decorations out of the cleaning area. My home is disrupted and I now have to move the items back until a new cleaner is identified. I have no confidence in this provider in spite of the high ratings I read on Angie's List and requested a cancellation of the deal.

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Description of Work: I bought a 4 room cleaning and deodorizing package for $99 on Angie's list and I am very happy with the results. I was pleased that Austin called me before he arrived. When he arrived he looked at the carpet and we discussed my expectations and his ability to fulfill them. Although I used stain remover that was especially formulated for pet-stain removal, the stains persisted despite my multiple cleaning. Austin told me that he would do his best, it might not be possible to remove all the stains, and that if the stains he removed returned, he would come back and treat them. My long-time companion, my miniature poodle, had been sick the last year of his life and stains from the various phases of his illness adorned the carpet. Additionally, the vacuum does not clean all the dirt my 150 pound Rotweiller brings in on his huge paws. Austin pre-treated the stains and began cleaning. He was through and quick and the carpet looks wonderful. The almost ten-year-old carpet does not look its age, some of the stains that I tried unsuccessfully to remove are gone, and others are far less noticeable.

Description of Work: The provider made an appt with me over the phone for May 28 at 4PM. He would not be performing the work, but he was sending a techician. On May 28, at 3:40PM I received a call from the technician. He said the equipment broke down on another job and they were running at least 2 1/2 hours late. Did I want them to come that evening? I said no, as it would be so late before they finished the work. I requested a reschedule of the work. Technician said he did not do the scheduling and Mike, the owner, would call me with a new schedule. I did not hear from Mike until the evening of May 29. He apologized and told me of his problems with his equipment. He assured me it would be fixed and could he come on Saturday, June 1. I agreed and he gave me a time of 1:30pm. I waited all afternoon on Saturday and I did not see OneRestore, nor did I have a phone call telling me what happened. I am sorry for his problems, but I consider this company unreliable and do not wish to deal with them again.

Description of Work: In the past we have always used Stanley Steamer. This was our first time using another company. We were very pleased with their work and also their pricing. They are much more cost effective. In addition, their service as far as returning phone calls was excellent. I would highly recommend them and we will be using their services as our carpet cleaning contractor moving forward.