Honest AC of Venice has serviced the South Florida community since 2000 and committed to their local community, to providing superior service to their customers, and to running a successful company that provides a rewarding career to their employees.
Business highlights
24 years of trusted experience
Emergency Services Offered
Services we offer
Residential & Commercial Heating & Air Conditioning, Heat Pumps, Ventilation, Indoor Air Quality Systems, Duct Work, Air Duct Cleaning, Pool Heat Pumps, & Commercial Refrigeration & Ice Machines.
They were professional, fairly prompt, and knowledgeable. They cleaned up well and I have no complaints. I am their service.
Description of Work: They installed a surge protector and cleaned the unit. They came out for an emergency call to fix a leaky drain pan. They have also come out for routine maintenance.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Honest AC of Venice Inc
Thank you for posting a positive review. We appreciate your continued business and are excited about working with you in 2014!
Stephen L.
12/2013
5.0
heating & air conditioning/hvac
+ -1 more
I have always pleased with the service. I know the owner, Nick. They communicate well, they show up on time, and do quality work. They are professional, courteous, and clean up well. I have nothing but great things to say about their service.
Description of Work: They have done a lot of work for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Honest AC of Venice Inc
Thank you so much for your wonderful review and for your continued business! We look forward to serving you in 2014. Happy Holidays and Happy New Year!
Charles G.
12/2013
5.0
heating & air conditioning/hvac
+ -1 more
Patrick, the sales rep, provide 3 separate project estimates for 3 different configurations of A/C hardware. The estimates were very detailed and he went over each proposal with us to ensure we understood the differences of what would be delivered with each proposal. After making our choice, we scheduled the work to be done within the next few days. A 3 man crew arrived on time as promised. The project took most of the day to complete. The crew was very professional and did a great job. My new system was up and running that same day. We are very satisfied with our new system and the company that installed it. They removed all parts of the old system and did a fantastic job of clean-up.
Description of Work: Replaced an existing HVAC system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,200
Response from Honest AC of Venice Inc
Thank you for your great review [removed member's name]! We appreciate your kind words and that you took the time to say such nice things about our staff. Happy holidays to you and your family from the team here at Honest Air!
Dee A.
11/2013
5.0
heating & air conditioning/hvac
+ -1 more
They have top service and were very efficient. The technical was very professional and punctual. He did a good and thorough job.
Description of Work: They came to service my air conditioning.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Honest AC of Venice Inc
Thank you very much for your positive review [Member name removed]! We strive to give the best service are thrilled that you are pleased with the work our tech performed for you! We appreciate your business.
Anthony G.
10/2013
5.0
heating & air conditioning/hvac
+ -1 more
I purchased a complete system from them 7 years ago. Installation was well done. Clean and professional. Nice, honest, willing to please people.
Description of Work: 2 year servce
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
Response from Honest AC of Venice Inc
Thank you so much for your positive review! It's because of loyal customers like you that we are still going strong!
Karen M.
10/2013
1.0
air duct cleaning
+ -1 more
We called on a Friday afternoon and receptionist said we would be called back. As of Tuesday, 10/8/2013, we never received a call.
Description of Work: Never returned our call
Rating Category
Rating out of 5
responsiveness
1.0
Response from Honest AC of Venice Inc
Honest Air has looked into this and determined this could have happened at the time because of a change in staff. It was someone’s last day and after reviewing all of our notebooks and message pads we could not locate this customer’s information, so we were unaware she had called. It was also the first day we sent several of our office staff to a local trade show and were short-staffed for part of the day. We would like the members of Angie’s List to know that we take every call and inquiry seriously and we do follow up in a timely manner. We are more than willing to assist this customer with her Air Duct Cleaning needs or any other A/C system related needs if she hasn’t already chosen another company.
Wallace S.
09/2013
4.0
heating & air conditioning/hvac
+ -1 more
.A/C stopped working, I was out of town my daughter was home and said the house was getting warm and didn't think the A/C was working. I consulted Angie's list to find a good provider. I called and set up a service call on the phone and had them call my daughter to setup a good time to do the repair. They found the A/C unit had frozen up due to a freon leak. They repaired it that evening and has worked well ever since. My one concern was that when I asked for a detailed invoice of the parts and service charges they said they couldn't provide it because it wasn't available from the technician who performed the work . The sent me a general email about the costs but no details, I was a little disappointed about this issue.
Description of Work: Repaired freon leak in air conditioning system.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Honest AC of Venice Inc
Thank you for your review [member name removed]. We are in the process of being a paperless service company in our effort to be as GREEN as possible. Since our technicians use "I-Pads" in the field for service invoicing we can now eliminate the service invoices {in triplicate}. The technician can e-mail the completed invoice to our customers or our office can mail the paper copy to the customer. The invoices should show a description of work performed with the total cost of repairs. Since we use a flat rate pricing system we do not break out each item as a parts cost and a labor cost. Just the flat rate cost combining parts and labor. If you did not get an e-mail or paper receipt please call our office and we can get it to you. Thanks Again.
Sue S.
08/2013
5.0
heating & air conditioning/hvac
+ -1 more
They were very prompt, and got right to work. They explained everything to me. And even arranged the insurance claim for me. Very nice and very pleasant.
Description of Work: Fixed AC unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$475
Response from Honest AC of Venice Inc
Thank you so much, (Member name removed) ! We appreciate your feedback and positive review! It was our pleasure to serve you!
Tetra D.
04/2013
5.0
heating & air conditioning/hvac
+ -1 more
Lead Two days before my scheduled departure from Venice Florida to return to my current home in the Virgin Islands I discover the AC unit in my newly purchased Venice home not working. I called Honest AC of Venice and they dispatched a Service Technician to my home almost immediately.
Description of Work: Rob K. (Lead Service Technician) arrived at my home promptly. He was dressed professionally and introduced himself with a smile. He quickly was able to determine that the large capacitor was dead and would require replacement. Given that the unit was installed in 1985 he also was able to provide me with an overview of the condition of the the balance of the units components which I found to be very helpful. He also noticed that most of the screws holding the units covers were missing and he took the time to replace all the missing screws for me at no charge. I will use them again in the future. THANKS Rob !
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$333
Response from Honest AC of Venice Inc
Thank you, (deleted member name), for your positive review! We appreciate your business and your time in posting a good note about our company. We're happy to serve you!
Regina D.
03/2013
5.0
heating & air conditioning/hvac
+ -1 more
Based on positive reviews we called Honest Air Conditioning to come out and see why our air conditioner was not blowing cold. Rob came out at the promised time, was pleasant, professional and articulate. He found the problem and even took it upon himself to check if the evaporator coil, a very expensive part, was still under warranty. This was the air conditioner that was in the house when we bought it so we could not have told him. But Rob said even though they did not install the air conditioner, he recognized the unit and suspected that the part had a 10 year warranty and called to check on it himself. It did. THANK YOU ROB. We were so pleased, that we signed up for their maintenance plan and will heartily recommend Honest Air Conditioning whenever we can.
Description of Work: We called because air conditioner was not blowing cold. Rob came out that day, at the promised time and investigated. It was low on refrigerant so he checked for a leak. He found a bad evaporator coil. Rob ordered the part and returned the next day, as promised, to install it. He also replaced the refrigerant, replaced the filter and did a maintenance. Additionally, Rob really went above and beyond with service as you will see when you read the next section. Honest Air Conditioning truly lived up to its name.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,166.2
Response from Honest AC of Venice Inc
Thank you, (Member name removed), for your positive review. It has been our commitment since 2000 to provide honest, dependable service to our community. We appreciate your business and your time to share your experience with others. It's customers like you that make us proud to be South Florida's A/C company of choice!
David A.
02/2013
5.0
heating & air conditioning/hvac
+ -1 more
Everything went well, and they did a good job.
Description of Work: They inspected my air conditioner for any potential problems.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Honest AC of Venice Inc
Thank you, Customer, for the positive review! We look forward to serving you again! Sincerely, Team Honest AC
Kim L.
02/2013
5.0
heating & air conditioning/hvac
+ -1 more
The technician showed me some mold that is growing in our unit and suggested we install a U/V light in the unit, which he could do this day if I wanted. Given I wanted to discuss with my husband first, I asked if it was critical to do it now or could it wait, and he said yes, it could certainly wait. So I appreciated that there was no high pressure. He left me brochures on the U/V technology to show my husband. We may do it next year when they come for their next checkup.
Description of Work: They did a 6-month return checkup per our air conditioner maintenance agreement.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Honest AC of Venice Inc
Thank you, Customer, for your nice review. It is always our goal to provide excellent service without high-pressure sales. We're delighted that you will continue to use us next year for your annual maintenance. It's a pleasure working with you!
Eldon Y.
02/2013
5.0
heating & air conditioning/hvac
+ -1 more
The staff is always very helpful and friendly. Furthermore, the technicians are very conscientious and do good work.
Description of Work: They replaced the heat pump system for my home in Florida.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Honest AC of Venice Inc
Hi Member, Thank you for your great review! We appreciate your nice words and look forward to serving you for many years. Thanks! Honest AC Team
Robert R.
02/2013
5.0
heating & air conditioning/hvac
+ -1 more
They did a good job, and they were very honest. I had originally done the business with them long-distance, and when I arrived at the property I found that everything was done as they had promised.
Description of Work: They serviced my air conditioner.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Honest AC of Venice Inc
Thank you, Customer, for the great review. As our name states, it is our top priority to provide honest, quality service. We appreciate your patronage!
Richard F.
02/2013
5.0
heating & air conditioning/hvac
+ -1 more
They are professional, reliable, and do excellent work. In fact, I think the quality of their work is the best that I've ever seen.
Description of Work: They did a check up on an hvac system that they installed about 2 years ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Honest AC of Venice Inc
Hi Customer, Thank you for the kind words! We appreciate your support and look forward to working with you for years to come! Sincerely, The Honest AC Team
Patty G.
02/2013
5.0
heating & air conditioning/hvac
+ -1 more
We have been using them since 2004, and they have always done a good job. They respond quickly, are very professional, and do excellent work.
Description of Work: They made repairs to our air conditioner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Honest AC of Venice Inc
Thank you, Customer, for nearly a decade of support. We are so appreciative to have loyal customers like you!
Mary D.
02/2013
5.0
heating & air conditioning/hvac
+ -1 more
It was great as usual. The office staff was excellent. We have been using them for years, and I would highly recommend them.
Description of Work: They installed an air conditioning unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Honest AC of Venice Inc
Thank you for your years of patronage. We appreciate your support and look forward to many more years!
REX S.
02/2013
4.0
heating & air conditioning/hvac
+ -1 more
Generally, they have been doing a fairly good job, but I find them to be a bit pricey.
Description of Work: They performed maintenance on my air conditioner.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mark I.
11/2012
5.0
heating & air conditioning/hvac
+ -1 more
Honest Air did an excellent job - start to finish. They completed the work as planned and there were absolutely no issues. I consider them a high quality provider and would definitely recommend them to anyone in need of an AC solution for their home (repair or new install).
Description of Work: Full New AC Installation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Response from Honest AC of Venice Inc
Thank you, , for such a terrific review! We are so happy to have customers like you! Your referral means everything to us!
Elizabeth A.
08/2012
1.0
heating & air conditioning/hvac
+ -1 more
He said that he had fixed the leak in my a/c unit and put in more freon. The leak was not fixed and the unit was not working correctly when he was finished.
Description of Work: He did some work and checked for a leak in my a/c unit.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$271
Response from Honest AC of Venice Inc
Customer;I have checked into your service on the air conditioning system at your home and I am confused with why you have rated my company an "F" in all catagories. We were at your home only once to do a routine maintenance and found your system low on refrigerant. The technician performed a leaksearch but did not find any leaks as he plainly stated on the invoice. Without knowing any previous history on your equipment, we simply noted our findings. Refrigerant leaks usually start out small and get larger in time [and easier to find]. Had you called us back, I'm confident the results would have been the same, we would have found the leak and replaced the coil under warranty if applicable. Nick Masher - Owner
Edgar S.
08/2012
5.0
heating & air conditioning/hvac
+ -1 more
My AC went out on Thursday. I had three contractors, including Honest AC, come by that same day to give me estimates to replace. A full replacement was necessary, even though it was just a rusted condenser coil, since it was 12 yrs old and the coolant was not compatible. Of the three, Anderson did not impress me with either product or plan for install, even though they were the incumbent service provider. TriCounty was good, but I was more impressed with Honest AC's professionalism and plan for install. In addition, we were considering moving the air handler from the interior to the garage or attic, and they were the most flexible and complete with feedback and guidance. All of the prices were relatively compatible (plus/minus a couple hundred). We made the decision on Friday morning, and the install was scheduled for Saturday. They provided a couple of portable AC units for us to use friday night. The install team was not a disappointment. These guys were professional, friendly, quick, neat, and did a great job. I have no problem recommending Honest AC.
Description of Work: Replaced AC condenser and air handler.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,600
Response from Honest AC of Venice Inc
Thank you very much for letting us earn your business. Nick Masher-Owner
Yvonne B.
03/2012
3.0
heating & air conditioning/hvac
+ -1 more
They showed up on time, tested everything nothing was wrong. They were pretty pricey for 1/2 hour of work.
Description of Work: I used them to test the A/C for pressure leaks and freon leaks. They Installed hurricane straps on condenser.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
$148
Response from Honest AC of Venice Inc
Member: I tried to look up the service call to respond about the time on the job through our GPS Tracking but I cannot find you in our system. We are committed to having satisfied customers that understand our pricing and warranty policies, and realize the value of our services. Please contact me so that I can understand what happened, or failed to happen with your service call. Nick Masher - Owner
Laurie T.
02/2012
5.0
heating & air conditioning/hvac
+ -1 more
They reminded me of my service contract, they worked with me with setting up a time to come and do the work and when they did they were right on time, they were professional and very thorough. I was very pleased with their work.
Description of Work: They did routine maintenance on my air conditioning, this includes repair work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Honest AC of Venice Inc
Thank you for your business Member Nick Masher - Owner
Ruth M.
01/2012
5.0
air duct cleaning, heating & air conditioning/hvac, wells
+ 1 more
Very smooth installation and no problems with equipment after installation
Description of Work: We had Honest AC install a new heating/air conditioning heat pump and air handler as well as a new heat pump for the pool. They were on site in only a few days after I received the quote and the job was completed to my satisfaction in one day. We had some questions about using the pool heat pump when it would shut off on us and Rob was very helpful when he stopped by to help and answer our questions. It turned out that the pool filter was clogged and it resulted in extra high pressure which prevented the pool heat pump from working. Once we got a new filter we had no other problems with the pool heat pump. They sized the pool heat pump adequately to bring the temperature in our pool to 88 degrees in no time at all. It is also able to maintain this temperature even on a cool night. We are very happy with the new heater/air conditioning unit and new air handler also. I can definitely recommend Honest AC of Venice to anyone who needs heating or air conditioning work done. ___________________- Update June 2012 The system got its first test and is not keeping up. We had some kind of power outage about two and a half weeks ago (early June), heard a loud bang outside, restored power and all seemed fine but ever since then the unit is not able to cool the house and in fact, when the temp gets above 87 outside, the best I can get in the house is 75 and no lower. I have now made THREE calls to have Honest AC address this issue, Before this happened, the system was cooling just fine and in fact, we were having a condensation issue from one of the vents because of the really cold air meeting attic air at the vent which needed to be sealed. That vent is not yet repaired but ever since the problem first started with the outage, we no longer have condensation at that vent. The air coming from the vents is not nearly as cold as it was. I was told by the service guy today that if there was vent condensation then the air was TOO COLD but when that was going on I was able to set the temp and the system would meet it. Now the system just runs and runs and is never able to get below 75 degrees when it is hot and that is costing me money. I am very unhappy so far with the response from Honest AC. Something is not right and they are not finding it so I have updated the review to reflect my unhappiness with this situation. _________________________________________________________________ Update mid July 2012 I was put into touch with the owner of Honest AC, Nick Masher and he told me they would review the paper work for my system and get with me to try to solve the problem. Prior to that discussion, my A/C did it's non-working thing - and I decided to video how it was not working and quantify the problem, which seemed that the condenser was not working at the time and it was just recirculating inside air as the temp coming out of the vent was 77 degrees. I then called Nick and asked if he could send a tech out pretty quickly to see the problem as it was happening and a tech did arrive within 30 minutes. By that time of course the condenser was working again because I had allowed it to "rest" by raising the thermostat to 77 degrees. After 10 minutes I lowered the temp and sure enough, cold air again was coming out of the vents. The tech, Paul, listened to my description of the problem and watched the video documenting the temp which also showed the thermostat and all seemed to be running and working but no cold air. So.... long story short he decided to check the ducts in the attic since we said the guest room was too warm all the time as well and we'd had condensation from one of the other vents. He said the vents were in bad shape - large portions were crushed and the guest room duct had a big leak in it. He recommended having their duct expert examine everything and recommend how to fix. Their duct expert arrived the next afternoon and evaluated the duct work and recommended replacing and redesigning the ducts for proper sizing and proper insulation etc and they quoted me around $2000 including a discount for not checking the ducts sooner AND for not checking them at the time of the install of the new system. They were able to come the very next day (today) to do the duct redesign. The crew arrived at the appointed time early in the morning and were finished before 3pm with replacing ALL of the ducts in the attic, enlarging many of the runs and really improving the air flow totally. The result is that the guest room is no longer warm - I would say now it is COLD... wow - haha - the air is moving much better and the system does not run constantly to maintain temperature. Before, the system would run and run and run - it never seemed to shut off and then in the heat of the day it would stop cooling but would still run all the fans inside and out, which cost me money. Now it is working normally to maintain the desired temperature so we are much happier now with this improvement and feel Honest AC went the extra mile to get to the bottom of the problem. Nick even called after the duct work was completed to see if things had improved. I am a much happier customer today than I was in June.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,860
Response from Honest AC of Venice Inc
Thank you for your patience Member in getting all issues resolved! Thank you for your business! Nick
Donna B.
08/2011
5.0
heating & air conditioning/hvac
+ -1 more
The service person was punctual and polite. They fixed the problem with minimal cost. They were recommended to me and I would highly recommend them also.
Description of Work: My house stopped cooling. I bought the house a year ago and the home inspector told me to get servicing and I never did so my fault. The cost of this repair was approx. 150. I added a maintenance contract as this coul dhave been prevented if I had done what I had been advised to do!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$269
Response from Honest AC of Venice Inc
Thank you for your Business Member! Nick Masher - Owner
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Air Duct Cleaning,
Wells and Pumps,
Pool and Spa Service
FAQ
Honest AC of Venice Inc is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Honest AC of Venice Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Honest AC of Venice Inc offers free project estimates.
No, Honest AC of Venice Inc does not offer eco-friendly accreditations.
No, Honest AC of Venice Inc does not offer a senior discount.
Yes, Honest AC of Venice Inc offers emergency services.
Yes, Honest AC of Venice Inc offers warranties.
Honest AC of Venice Inc offers the following services: Residential & Commercial Heating & Air Conditioning, Heat Pumps, Ventilation, Indoor Air Quality Systems, Duct Work, Air Duct Cleaning, Pool Heat Pumps, & Commercial Refrigeration & Ice Machines.