Honest AC of Venice Inc

Description of Work: They installed a surge protector and cleaned the unit. They came out for an emergency call to fix a leaky drain pan. They have also come out for routine maintenance.

Description of Work: They have done a lot of work for me.

Description of Work: Replaced an existing HVAC system

Description of Work: They came to service my air conditioning.

Description of Work: 2 year servce

Description of Work: Never returned our call

Description of Work: Repaired freon leak in air conditioning system.

Description of Work: Fixed AC unit.

Description of Work: Rob K. (Lead Service Technician) arrived at my home promptly. He was dressed professionally and introduced himself with a smile. He quickly was able to determine that the large capacitor was dead and would require replacement. Given that the unit was installed in 1985 he also was able to provide me with an overview of the condition of the the balance of the units components which I found to be very helpful. He also noticed that most of the screws holding the units covers were missing and he took the time to replace all the missing screws for me at no charge. I will use them again in the future. THANKS Rob !

Description of Work: We called because air conditioner was not blowing cold. Rob came out that day, at the promised time and investigated. It was low on refrigerant so he checked for a leak. He found a bad evaporator coil. Rob ordered the part and returned the next day, as promised, to install it. He also replaced the refrigerant, replaced the filter and did a maintenance. Additionally, Rob really went above and beyond with service as you will see when you read the next section. Honest Air Conditioning truly lived up to its name.

Description of Work: They made repairs to our air conditioner.

Description of Work: They inspected my air conditioner for any potential problems.

Description of Work: They performed maintenance on my air conditioner.

Description of Work: They serviced my air conditioner.

Description of Work: They did a check up on an hvac system that they installed about 2 years ago.

Description of Work: They installed an air conditioning unit.

Description of Work: They replaced the heat pump system for my home in Florida.

Description of Work: They did a 6-month return checkup per our air conditioner maintenance agreement.

Description of Work: Full New AC Installation.

Description of Work: He did some work and checked for a leak in my a/c unit.

Description of Work: Replaced AC condenser and air handler.

Description of Work: I used them to test the A/C for pressure leaks and freon leaks. They Installed hurricane straps on condenser.

Description of Work: They did routine maintenance on my air conditioning, this includes repair work.

Description of Work: We had Honest AC install a new heating/air conditioning heat pump and air handler as well as a new heat pump for the pool. They were on site in only a few days after I received the quote and the job was completed to my satisfaction in one day. We had some questions about using the pool heat pump when it would shut off on us and Rob was very helpful when he stopped by to help and answer our questions. It turned out that the pool filter was clogged and it resulted in extra high pressure which prevented the pool heat pump from working. Once we got a new filter we had no other problems with the pool heat pump. They sized the pool heat pump adequately to bring the temperature in our pool to 88 degrees in no time at all. It is also able to maintain this temperature even on a cool night. We are very happy with the new heater/air conditioning unit and new air handler also. I can definitely recommend Honest AC of Venice to anyone who needs heating or air conditioning work done. ___________________- Update June 2012 The system got its first test and is not keeping up. We had some kind of power outage about two and a half weeks ago (early June), heard a loud bang outside, restored power and all seemed fine but ever since then the unit is not able to cool the house and in fact, when the temp gets above 87 outside, the best I can get in the house is 75 and no lower. I have now made THREE calls to have Honest AC address this issue, Before this happened, the system was cooling just fine and in fact, we were having a condensation issue from one of the vents because of the really cold air meeting attic air at the vent which needed to be sealed. That vent is not yet repaired but ever since the problem first started with the outage, we no longer have condensation at that vent. The air coming from the vents is not nearly as cold as it was. I was told by the service guy today that if there was vent condensation then the air was TOO COLD but when that was going on I was able to set the temp and the system would meet it. Now the system just runs and runs and is never able to get below 75 degrees when it is hot and that is costing me money. I am very unhappy so far with the response from Honest AC. Something is not right and they are not finding it so I have updated the review to reflect my unhappiness with this situation. _________________________________________________________________ Update mid July 2012 I was put into touch with the owner of Honest AC, Nick Masher and he told me they would review the paper work for my system and get with me to try to solve the problem. Prior to that discussion, my A/C did it's non-working thing - and I decided to video how it was not working and quantify the problem, which seemed that the condenser was not working at the time and it was just recirculating inside air as the temp coming out of the vent was 77 degrees. I then called Nick and asked if he could send a tech out pretty quickly to see the problem as it was happening and a tech did arrive within 30 minutes. By that time of course the condenser was working again because I had allowed it to "rest" by raising the thermostat to 77 degrees. After 10 minutes I lowered the temp and sure enough, cold air again was coming out of the vents. The tech, Paul, listened to my description of the problem and watched the video documenting the temp which also showed the thermostat and all seemed to be running and working but no cold air. So.... long story short he decided to check the ducts in the attic since we said the guest room was too warm all the time as well and we'd had condensation from one of the other vents. He said the vents were in bad shape - large portions were crushed and the guest room duct had a big leak in it. He recommended having their duct expert examine everything and recommend how to fix. Their duct expert arrived the next afternoon and evaluated the duct work and recommended replacing and redesigning the ducts for proper sizing and proper insulation etc and they quoted me around $2000 including a discount for not checking the ducts sooner AND for not checking them at the time of the install of the new system. They were able to come the very next day (today) to do the duct redesign. The crew arrived at the appointed time early in the morning and were finished before 3pm with replacing ALL of the ducts in the attic, enlarging many of the runs and really improving the air flow totally. The result is that the guest room is no longer warm - I would say now it is COLD... wow - haha - the air is moving much better and the system does not run constantly to maintain temperature. Before, the system would run and run and run - it never seemed to shut off and then in the heat of the day it would stop cooling but would still run all the fans inside and out, which cost me money. Now it is working normally to maintain the desired temperature so we are much happier now with this improvement and feel Honest AC went the extra mile to get to the bottom of the problem. Nick even called after the duct work was completed to see if things had improved. I am a much happier customer today than I was in June.

Description of Work: My house stopped cooling. I bought the house a year ago and the home inspector told me to get servicing and I never did so my fault. The cost of this repair was approx. 150. I added a maintenance contract as this coul dhave been prevented if I had done what I had been advised to do!