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Pure Air

Heating and Air Conditioning, Air Duct Cleaning, Dryer Vent Cleaning

About us

Free Estimates! On-time 24 hour service. We offer yearly maintenance plans.

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

Installation & Maintenance- Air Conditioners & Air Purification

Services we don't offer

N/A

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.6784 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
10%
3
4%
2
2%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 476-500 of 784 reviews

John V.
01/2019
5.0
heating & air conditioning/hvac, air duct cleaning, dryer vent cleaning
  + 1 more
Professional, honest and on time!
Description of Work: New AC Coil

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Response from Pure Air
Thanks [Member Name Removed]! Thanks for taking the time to review us. We look forward to serving you again in the future! - Michael Crothers, Owner

michel M.
06/2018
5.0
heating & air conditioning/hvac
  + -1 more
Great service no complaints at all
Description of Work: Yearly maintenance

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pure Air
Thank you for taking the time to review us! We look forward to being at your service again in the future. - Pure Air Team

Dave M.
04/2018
5.0
heating & air conditioning/hvac
  + -1 more
Perfectly.
Description of Work: Replacing a residential air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pure Air
Simple and sweet ! Thank you for taking it upon yourself to use your valuable time to write us a review. We greatly value your business! Thanks again, Michael Crothers, Owner, Pure Air

Brent B.
12/2017
5.0
heating & air conditioning/hvac
  + -1 more
Done quickly and efficiently
Description of Work: Condensation line repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Pure Air
Thank you for taking the time to write a review. Pitch on a drain line is everything! Thanks, Michael Crothers Owner, Pure Air

Sylvie L.
12/2017
5.0
heating & air conditioning/hvac
  + -1 more
Instalation went smoothly
Description of Work: We lost our AC on a Sunday morning. Michael the owner came rigth away at no charge. We had our new system installed the next day.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro

Response from Pure Air
Service, service, service! Thank you for the kind words! Michael Crothers, Owner

Gregory L.
11/2017
5.0
heating & air conditioning/hvac
  + -1 more
everything went fine
Description of Work: annual check up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pure Air
Glad to hear it! Three words: service, service, service! We aren't in the real estate business so.... Thank you, Michael Crothers, Owner

James D.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
Service Tech knew his job and provided a full inspection report
Description of Work: Inspected AC system: The only issue is that the service technician when he was finished requested a payment of $24.95 for the work - your deal that I paid was $49? He was surprised as $24.95 was the usual price and didn't know about the wonderful offer when I gave him the coupon! Are you charging double for the deals? Why the disparity? I will be considering this company for a new system - but I'm now cautious. James

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Eileen M.
03/2013
5.0
heating & air conditioning/hvac
  + -1 more
Tech arrived on time and did complete inspection and service to my ac unit. Made some recommendations for future service. I did learn that price is cheaper on their web site but still a good value
Description of Work: Had inspection and check up of ac unit in newly purchased property

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Nicholas M.
03/2013
5.0
heating & air conditioning/hvac
  + -1 more
We purchased the deal through Angie's List and not more than 20 minutes later received a call to schedule an appointment. Their availability was very good. They were scheduled to arrive between 3:30 and 4:30pm and arrived at about 4:50pm. He immediately got to work and let me know what kind of condition our unit was in (apparently better than we thought!). He didn't try to sell me ANYTHING! He was professional and courteous; didn't leave a mess or anything. It was a great experience and we will use them again for any future needs.
Description of Work: We purchased a deal they had through Angie's List to have them take a look at our a/c and perform routine maintenance. He cleaned our filter, flushed the line, added algae tabs, tested float switch, etc. He made sure everything was in working condition.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Alexander G.
03/2013
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
Smooth start to finish- Mike took the time to help us pick the right system and the install was easy and clean.
Description of Work: They do great work, they brought us a portable AC unit for our bedroom while we waited for our unit. They did a great job explaining the cost to repair our current unit and weighing the pros and cons of repair vs new system. We opted for a high efficiency 2 stage system from Rheem and are very very happy. It was a significant investment, but they took the time to help us optimize our duct work (we added a new return in the bedroom) to make the bedroom the coolest room in the house. We did purchase the nest thermostat which is a upgrade but is very cool. The two stage system was worth it, runs more at lower speed drawing out more humidity. If you live in Florida and own your home, investing in a high quality AC and getting a good install is well worth the investment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Response from Pure Air
Awesome! Thank you for taking the time to write a review. Michael Crothers, Owner

Jesse D.
02/2013
5.0
heating & air conditioning/hvac
  + -1 more
the technician was very prompt, professional and informative. I had an air conditioning issue just recently after the could spell and they were here in less than an hour. they fixed the problem (capacitor) and agreed to sign me up for a maintenance plan in exchange for the cost of the service call and capacitor. i was kind of surprised after dealing with other companies in the past because he already had me for over $150. i can tell they want long term customers because they agreed to service it for the next three years for less than $300. great company!!!
Description of Work: the technician was very prompt, professional and informative. I had an air conditioning issue just recently after the could spell and they were here in less than an hour. they fixed the problem (capacitor) and agreed to sign me up for a maintenance plan in exchange for the cost of the service call and capacitor. i was kind of surprised after dealing with other companies in the past because he already had me for over $150. i can tell they want long term customers because they agreed to service it for the next three years for less than $300. great company!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$295

sandy H.
02/2013
5.0
heating & air conditioning/hvac
  + -1 more
Mike told us what day and time they would be installing the system. They arrived at that exact day and time. The guys kept us informed on what they were doing and why. Answered all questions we had. Dealing with Mike was a pleasure. We had gotten three estimates. Pure Air was the best price by far. Mike promptly returned all of our phone calls. We highly recommend Pure Air. Mike and his crew were very professional and we are very satisfied.
Description of Work: Installed a 3 ton variable speed 16 seer split system air conditioning system with a nest thermostat and 3 year maintenance plan

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,400

Jennifer D.
02/2013
5.0
heating & air conditioning/hvac
  + -1 more
I live in Florida, and had no AC one evening, Pure Air was fast to arrive and take care of the issue
Description of Work: Fast service, very fair estimate, and great quality work. I would refer to friends and family with no reservations.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Daniel C.
02/2013
4.0
heating & air conditioning/hvac
  + -1 more
Our experienece with Mike and his team has been good and we recommend him to others.
Description of Work: supported faulty a/c unit over two year period by responding to our calls very impressively. Installed new unit and does annual maintenance. Very nice people and have proven reliable for us.
Rating CategoryRating out of 5
Yes, I recommend this pro
$6,000

Response from Pure Air
Hi [member name removed], Well we've had our bumps with your system along the way. However I appreciate you sticking with us. It's been a pleasure to work with you and [member name removed] and we look forward to it for years to come. Thanks for the review!

Danielle K.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
We requested an estimate, received it promptly. They came right out to work on the problem. They held to the quote, including the Angie's List discount. The AC worked well after they did the work.
Description of Work: Came out to check on A/C which wasn't working effectively and performed maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

norman P.
11/2012
5.0
heating & air conditioning/hvac
  + -1 more
the service was provided to my Fl property while I was in Rhode Island..my home watch person was on site with the repair person..pure air confirmed with me repairs needed and I gave approval. really nice to have a trusted company service air handler in my absence.I have them on an annual contract to service my unit in Fl. Very pleased with their responsiveness.
Description of Work: replaced compressor and serviced entire unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

zoe B.
10/2012
5.0
heating & air conditioning/hvac
  + -1 more
Excellent. Arrived on time within the two hour window. Technician answered all of my questions plus explained more in detail! I was so impressed that I signed up for annual service.
Description of Work: AC tune up -- $30 special offered on Angies's list

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

BETH D.
08/2012
5.0
heating & air conditioning/hvac
  + -1 more
DECENT JOB !! WAS ON TIME, POLITE, PROFESSIONAL !! ALSO THEY HAD A LOWER PRICE ON THEIR WEBSITE. I PAID 29.95 ON ANGIES LIST. THEY CREDITED ME THE DIFFERENCE FROM THEIR ADVERTISED PRICE FROM THEIR WEBSITE PRICE.
Description of Work: PURE AIR CAME OUT TO THE HOUSE. I WAS TOLD INITIALLY THAT MY 5 TON UNIT WAS GOING TO HAVE TO BE REPLACED. BUT AFTER CHECKING IT OUT, IT WAS DETERMINED THAT IT WAS OPERATING FINE AND DIDN'T NEED TO BE REPLACED AT ALL. THAT WAS MY INITIAL CONCERN ALSO. COULD NOT REPLACE THE FILTER AS I WAS TOLD THERE WAS NOTHING TO HOLD IT IN PLACE. APPARENTLY THEY ONLY USE WASHABLE FILTERS. I WONDER WHY THEY DO NOT KEEP OTHER FILTERS AVAILABLE FOR THIS OCCASION ?? ALTHOUGH THERE ARE SO MANY SIZES I CAN UNDERSTAND THE REASON. BUT THAT IS PART OF WHAT THEY ARE SUPPOSED TO DO. CHECK THE COIL BUT I WAS TOLD HE COULD NOT GET TO IT. CLEAN THE OUTSIDE/INSIDE OF THE UNIT. SAID HE PUT PELLETS IN THE PAN TO PREVENT ANY GROWTH. CHECKED THE OUTSIDE UNIT FOR GENERAL OPERATION AND COOLING. CAME INSIDE AND CHECKED THE TEMP THAT WAS COMING OUT OF THE VENTS. ALL ALL APPEARED TO BE GOOD !!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$24.95

Josh M.
08/2012
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
I had issues with my existing ac system and they responded to an ac service call. They repaired it at first but then they replaced the air conditioning system. It then passed inspection for the air conditioner within a few days the first time. The air conditioning and heating system is working great!!!
Description of Work: This ac company gave my landlord an ac estimate for his house and the rental I'm in. I was shocked when they put both air conditioner in on the same day. They also did air duct cleaning. No call backs, passed permitting and ac inspection. The new air conditioning system is much quieter than the old heating and air conditioning system. I would recommend this air conditioning contractor to anyone I know. Very happy with the air conditioning repair that was done few months ago as well to keep it running for a bit while my landlord Bill was making his decision on what air conditioning units to buy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,300

Response from Pure Air
Awesome! Thank you for taking the time to write a review. Michael Crothers, Owner

Danielle S.
08/2012
5.0
heating & air conditioning/hvac
  + -1 more
It went very well as stated above. I can't say how happy I was to have a live employee of Pure Air answer the phone on a Saturday!! You can tell they really value their reputation as they asked to write them reviews on different sites. I had no problem with spending some time doing that in my cool house!! Excellent hvac company, I can't stress the punctuality enough.
Description of Work: This air conditioning contractor comes highly recommended from friends and family. They came out over the weekend and fixed my air conditioner with there free hvac service call coupon. As we all know air conditioning is a must in naples florida. I was so happy with the air conditioning service I received that I signed up for their ac maintenance plan and had them do my duct cleaning. They seem to carry the best air conditioning units as well so I know that my air conditioning needs to be replaced down the road I know who to call. I have used many hvac companies in the past but none repaired my heating and air conditioning system as quickly as Pure Air. Five star hvac service in my opinion!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

norman P.
05/2012
5.0
heating & air conditioning/hvac
  + -1 more
It went well. The technician was on time and courteous. He explained and showed everything that he did. Great service!
Description of Work: Cleaned the A/C coils, installed the ultra violet light and installed the humidistat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Mary P.
03/2012
3.0
heating & air conditioning/hvac
  + -1 more
Pure Air overcharged me, but they refunded my money with no problem. They tried to sell me many things that I did not need.
Description of Work: Pure Air performed routine maintenance on my heating unit and installed a new thermostat.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

Response from Pure Air
[member name removed], This is in regards to your thermostat that we both agreed was unresponsive to any button presses. I did not put this original thermostat on and had know idea when it was put on. We installed a new thermostat and your system was working fine when we left. Later you found the information of when it was installed and that it was under warranty. We refunded your money and hope that you still see us in a good light as a very responsive air conditioning company. We will continue to be there for you if you choose to call us in the future.

Joan R.
02/2012
5.0
heating & air conditioning/hvac
  + -1 more
I am pleased with the job they did, the workers, left everything spic and span when the job was completed. I was expecting it to quit for 2 weeks and thank goodness they came and repaired with a new air conditioning unit.
Description of Work: On Christmas Eve, my air conditioner stopped running. After I placed a call, that evening a gentleman came to help me, he checked on the air conditioning unit, confirmed its condition and quoted a price for replacement. He owned the company and due to the holiday, did not want to bother his employees on Christmas Monday.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Response from Pure Air
[member name removed], thank you for the excellent review. As always you will be able to count on us 365 days a year. Thank you as well for your business. I hope we made your holidays a bit happier!

Daniel C.
10/2011
5.0
heating & air conditioning/hvac
  + -1 more
Mr. Mike, the technician, kept his word and stayed with it until we were happy.
Description of Work: Pure Air came over to install a new air conditioner. They also replaced and serviced the replacement air conditioner whenever there were any problems. They provided the service in the period starting from March 2010 and ending in March 2011.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$6,500

Mary P.
09/2011
4.0
heating & air conditioning/hvac
  + -1 more
Elvis was very neat and tidy. Finished work and was very helpful. Treated me like I was his family and I was very pleased.
Description of Work: Reroute drain line and clean and check.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$235

Contact information

2043 Trade Center Way, Naples, FL 34109

https://getpureair.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured

Licensed*

Trade License Number
CAC1815804
Trade License Locale
FL
Trade License Authority
Florida Department of Building & Professional Regulation
Trade License Expiration
08/31/2022

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Dryer Vent Cleaning

FAQ

Pure Air is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Pure Air accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Pure Air offers free project estimates.
Yes, Pure Air offers eco-friendly accreditations.
Yes, Pure Air offers a 5% senior discount.
Yes, Pure Air offers emergency services.
Yes, Pure Air offers warranties.
Pure Air offers the following services: Installation & Maintenance- Air Conditioners & Air Purification
N/A

Contact information

2043 Trade Center Way, Naples, FL 34109

https://getpureair.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day