Went very well. The appointment was arranged very soon after I purchases the big deal. We arranged for continuing service from this company to keep our HVAC working well. I recommend this provider to others.
Description of Work: Inspected AC system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Response from Pure Air
[member name removed], thank you for the recommendation. As always we are available whenever you should need us. We look forward to providing you with great service and expertise for years to come.
Marianne V.
06/2013
5.0
heating & air conditioning/hvac
+ -1 more
Great. He did say I needed other very expensive work, which I declined. He was very nice and professional.
Description of Work: AC check up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Response from Pure Air
[member name removed], thank you for your business and although you declined the expensive work, we hope you know you will always be able to rely on us no matter how big or small a problem you should have in the future. Thanks for the great review as well!
Martha R.
06/2013
5.0
heating & air conditioning/hvac
+ -1 more
The provider was on time and provided good information about the systems. I also had him clean the coils on both systems.
Description of Work: The provider checked out 2 HVAC systems.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$80
Response from Pure Air
[member name removed], I am glad you opted to have the systems cleaned based on my technicians recommendations. It gives us a good starting point and minimizes the chance of you needing a service call for an unexpected breakdown. Thanks for the review!
George A.
05/2013
5.0
heating & air conditioning/hvac
+ -1 more
I was flabbergasted by the service - after several days they isolated the issue in my A/C to the circuit board that was under warranty. They charged nothing for the labor.
Description of Work: Signed an annual maintenance contract but had immediate issues they took care of quickly w/o any additional cost!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from Pure Air
[member name removed], Thanks for the awesome review! I hope you tell your friends about us. Once in awhile we detect problems right away and get them fixed so we can start on good footing moving forward. We look forward to seeing you in the future.
Richard T.
05/2013
5.0
heating & air conditioning/hvac
+ -1 more
They were punctual, courteous and professional.
Description of Work: They installed a humidistat and UV cleaner. Also, they installed an air filtration system on HVAC system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$950
Response from Pure Air
[member name removed], Thank you for your review and business. We look forward to a mutually beneficial relationship. Tell your friends, and thanks again!
Patricia R.
05/2013
5.0
heating & air conditioning/hvac
+ -1 more
We were very happy with the service and the guy did a good job. He gave us some good advice and checked all of our systems. We are planning to use them again and at least once a year to check. He did not try to upsell or anything.
Description of Work: I used Pure Air for AC cleaning and tune up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Pure Air
[member name removed], thanks for the great review. We always want you to have your system checked out once a year to minimize emergency service calls. We are glad you will be using us in the future. Thanks!
Robert W.
05/2013
4.0
heating & air conditioning/hvac
+ -1 more
It went fine. He was punctual & checked all the things he was supposed to. I do think he may’ve tried to sell me something I didn’t necessarily need – He said I had a mismatched part. He just mentioned it & did not pressure me into the purchase though. He just let me know how much it would cost if we wanted the work done. I called the original installer instead & they said the part wasn’t a problem – It’s been working fine for over a year so we’re not pursuing service.
Description of Work: I purchase a Big Deal for $49 for a Central A/C Inspection, Cleaning and Tune-u.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Response from Pure Air
(member name removed), I'm glad you were happy with our service and professionalism. We are starting to run into quite a few mismatched systems throughout the area. I'm not implying anything about your home in particular, a lot of people buying foreclosures and short sales found a used piece of equipment lying around and installed it just to get the air conditioner working, or they just wanted the cheapest way out of buying a whole matched system. I assume that in your case the condenser outside did not match the air handler inside for whatever reason. Please keep in mind that you are not allowed to install a system like this anymore due to county code. In my opinion this code was passed because a mismatched system will not operate as well as a matched system and has no verified efficiency rating. I hope you continue to use us in the future, we will do what we can to keep your system running as well as it can. Thank you
Robert B.
05/2013
5.0
heating & air conditioning/hvac
+ -1 more
Great service and honest. We expected a hard sell on extra work for problems found. The only thing the gentelman brought up was a 3 year maintenance program at a discounted price that we probably need here in Florida. We are very satisfied and Pure Air will be our go to guys for A/C work.
Description of Work: We took advantage of the Angie's special for air conditioning inspection by Pure Air. We were completely surprised when the tech said he had done the job and every thing looked good.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Leo D.
05/2013
2.0
heating & air conditioning/hvac
+ -1 more
The service man was prompt and courteous. However, after the inspection he told us there was mold contamination in the coils of the AC unit that required extensive cleaning, disassembly, reassembly, and possible parts replacement. We told the company not to do any further work and requested a second opinion. We called another service provider to do the same inspection only this time we were told that the only thing wrong was dirty coils (no mold). This provider cleaned the coils, re-inspected and everything is fine.
Description of Work: This was a special offer for inspection and service of the entire HVAC in our home.
Rating Category
Rating out of 5
quality
2.0
value
5.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0
$50
Response from Pure Air
[member name removed], I apologize that you fell as though we were trying to "oversell" you on having your system cleaned up. My technicians are hourly employees and are the best in the business as far as I'm concerned. I can not tell you how many times I've gone behind another company and found that while they cleaned the coil, I can take my finger and find filth throughout the blower wheel and the insulation throughout the rest of the air handler. Typically if an evaporator coil is filthy or impacted, the blower will be straining to pull the air through it causing static pressure build up and moisture to be pulled off the coil and into the blower and insulation. Again I apologize if you are upset, and I hope you will consider using us in future.
Cynthia L B.
05/2013
5.0
heating & air conditioning/hvac
+ -1 more
Very well, he was efficient and helpful.
Description of Work: I am selling my condo and wanted the ac checked out and tuned up. Novie did an excellent job, very polite and professional, and did not try to sell me anything I didn't need/want. He did a complete tune up and check of the ac system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$48
Emil H.
05/2013
5.0
heating & air conditioning/hvac
+ -1 more
Just had my A/C serviced by Pure Air. Took advantage of the $49.00 special. I can truthfully say I highly recommend this company and plan to use them from now on. I have signed up for their yearly Maintanence. The Technician "Stan" was very professional and personable. I would prefer to have him do my service from now on. Good Comapny with good people!
Description of Work: Just had my A/C serviced by Pure Air. Took advantage of the $49.00 special. I can truthfully say I highly recommend this company and plan to use them from now on. I have signed up for their yearly Maintanence. The Technician "Stan" was very professional and personable. I would prefer to have him do my service from now on. Good Comapny with good people!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Roger S.
05/2013
5.0
heating & air conditioning/hvac
+ -1 more
The time given was 10:00am to12:00pm and Mike arrived at 11:45. The service was performed and Mike was very courteous and explained everything fully.
Description of Work: AC checkup and cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49.95
Ron N.
05/2013
5.0
heating & air conditioning/hvac
+ -1 more
'Was very pleased with this service call. Our A/C was running okay, but I wanted to make sure it was running at peak performance. The unit was tested for refrigerant pressure, the coils were cleaned, the unit in the attic was opened and some anti-fungus/mildew chemicals were added. The guy really knew his stuff, answered my questions, and gave me some tips. I would highly recommend Pure Air to others.
Description of Work: Cleaning, Pressure Testing, Verification of proper operation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
H.E. B.
05/2013
4.0
heating & air conditioning/hvac
+ -1 more
We signed a 5 year contract for 2 service calls a year. It went fine. They moved some things and left them on the floor.
Description of Work: They cleaned and inspected the air conditioner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from Pure Air
I appreciate that you were happy with the service. Also I apologize if we left some items on the floor. Unfortunately, my technician may have been in too much of a hurry and forget to place them back where they belong. I look forward to servicing you for many years to come. Thank you
BILL R.
04/2013
5.0
heating & air conditioning/hvac
+ -1 more
Two installers arrived at our home and immediately began to work. Unfortunately for them, most of their day was spent in the attic, tearing out and replacing the air handler unit. To my knowledge neither indivdual took a break all day. They were fiinally finished at about 10PM. Even then they double checked in the attic to ensure that everything was funcitoning properly, and then double checked to ensure that tne condensation was draining properly. They were knowledgable, unfailingly polite, and very neat (even sweeping out the garage before leaving). WIthout question, this was a VERY satisfactory business transaction, and I highly recommend The Pure Air Company!
Description of Work: Initially I responded to an Angies list deal to have Pure Air do preventative maintenance on the unit. It's sortcomings were pointed out but not in a high pressure manner. I requested and received a bid on replacing the AC unit. After about a week I called and accepted their bid fo replace the air conditioning system.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,600
Barbara S.
04/2013
5.0
heating & air conditioning/hvac
+ -1 more
Bought air conditioner checkup. Then a month later the unit broke. Called pure air and they responded immediately. Checked unit put on a New condenser.told us the unit could go at any time.we decided to replace unit. Pure air was cost effective and installed in a timely manner.
Description of Work: Checked air conditioner New air conditioner installed
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,300
Carolyn B.
04/2013
5.0
heating & air conditioning/hvac
+ -1 more
We just moved into this house and we wanted to make sure that we knew all about the maintenance of the air conditioner unit. We purchased the $55.00 coupon from Angie's list for a check up from Pure Air. The tech did all that was promised (see above) as well as explained about how to access the filter. He even helped install a new thermostat. We were very impressed from start to finish!
Description of Work: The tech sanitized and cleaned the evaporation coil; added algae tabs to the pan; tested the heater and float switch; flushed drain line; washed the conditioner coil; tested the pressure and amp draws.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
M D.
04/2013
5.0
heating & air conditioning/hvac
+ -1 more
Pure Air did a good job. They were curteous and professional and explained what services they had performed and what future work might be needed without any sales pressure.
Description of Work: A/C tune-up and cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
John P.
04/2013
5.0
heating & air conditioning/hvac
+ -1 more
He noted that my system was older but working well and while a new system would be more energy efficient, he did not try and over sell me which was appreciated.
Description of Work: Annual A/C service completed as per specs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Patricia T.
04/2013
5.0
heating & air conditioning/hvac
+ -1 more
The serviceman was very professional and informed me via phone pictures that my unit is reaching it's peak. It's 12 years old so eventually I will replace it.
Description of Work: Cleaned and service the air conditioner. I purchased a contract for 2 more inspections.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Christopher B.
04/2013
5.0
heating & air conditioning/hvac
+ -1 more
They arrived as scheduled, John was very helpful, and I was pleased by the overall work.
Description of Work: PureAir (John) came and performed routine service on our AC units: Central A/C Inspection, cleaning, and tune-up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Tom O.
04/2013
5.0
heating & air conditioning/hvac
+ -1 more
The service technician was prompt, friendly, knowledgeable, and efficient. Additionally, I did not have a manual for my thermostat and he provided me with one.
Description of Work: Cleaned and inspected air conditioner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
William B.
04/2013
5.0
heating & air conditioning/hvac
+ -1 more
I used them and referred them to my neighbor. It really went well. We paid the fee on Angie’s list which was $49.00 and we bought a 3 year contract. It was kind of hard to say about the price for the service. The $49.00 was a real good deal for service. We really did think they were really knowledgeable. It was the owner that came. It’s a new company.
Description of Work: I used Pure Air for our air conditioner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Martin P.
04/2013
4.0
heating & air conditioning/hvac
+ -1 more
Service was efficient and done well. Price was excellent due to Angie's list sale Unfortunately they were unable to make the first appointment due to an ill technican and ran late on the second because of heavy service calls due to unsually cold weather in south FL. They did call to advise of both situations.
Description of Work: Annual A/C check-up and maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$50
Ken J.
04/2013
5.0
heating & air conditioning/hvac
+ -1 more
Had an 11:00 appt. They called prior to and said they were running late. I could not make appt till afternoon and that's when we scheduled. Went great. Tech was professional and summarized what he was doing.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Air Duct Cleaning,
Dryer Vent Cleaning
FAQ
Pure Air is currently rated 4.6 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Pure Air accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Pure Air offers free project estimates.
Yes, Pure Air offers eco-friendly accreditations.
Yes, Pure Air offers a 5% senior discount.
Yes, Pure Air offers emergency services.
Yes, Pure Air offers warranties.
Pure Air offers the following services: Installation & Maintenance- Air Conditioners & Air Purification