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Pure Air

Heating and Air Conditioning, Air Duct Cleaning, Dryer Vent Cleaning

About us

Free Estimates! On-time 24 hour service. We offer yearly maintenance plans.

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

Installation & Maintenance- Air Conditioners & Air Purification

Services we don't offer

N/A

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.6784 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
10%
3
4%
2
2%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 26-784 of 784 reviews

James P.
04/2018
5.0
heating & air conditioning/hvac
  + -1 more
Very well. In fact perfect. Mike came did a walk through as to what had to be done. Gave us an immediate quote and also various options and cost. When advised we were going to use his company they scheduled date and time for installation the crew arrived on time. They were professional in every way from appearance to installation to clean up when finished. Mike called to see how they did and also came over to check on installation and made sure everything met our satisfaction. Very much impressed with whole company and the staff for all their assistance through the process Would recommend them in a heartbeat
Description of Work: Air conditioner

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pure Air
Thank you for taking the time to review us! We look forward to being at your service again in the future. - Pure Air Team

Richard S.
03/2018
5.0
heating & air conditioning/hvac
  + -1 more
Great. This company came right out, figured out the problem and gave a written estimate during a very busy time in Naples.
Description of Work: New AC system installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,200

Response from Pure Air
Very glad to hear you’re so satisfied with my company. We look forward to seeing you in the future. Have a great day! Thanks again, Michael Crothers, Owner

Mark D.
03/2018
5.0
heating & air conditioning/hvac
  + -1 more
Pure Air did a great job from start to finish. I was extremely pleased with their service and everyone in their organization. I called for service on a Friday morning and within a few hours they sent out a serviceman who was very knowledgeable and explained my problem and options. I received a quote over the weekend, from the Owner, and a new system was installed on Monday/Tuesday and I was up an running. Pure Air is definitely a customer driven company and the entire experience was painless. Their installation team was very courteous and they left the premises spotless. I have had property in Naples for 39 years and highly recommend them for any HVAC service. They have certainly earned my business going forward.
Description of Work: Pure Air installed a new HVAC system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pure Air
Thank you for the nice words! We appreciate your business and look forward to seeing you for your scheduled maintenance visits. Also, thanks for taking the time to review us! Thanks again, Michael Crothers, Owner

Michael K.
02/2018
5.0
heating & air conditioning/hvac
  + -1 more
Showed up on time. Did all required work on time.
Description of Work: Full air conditioner and heating air handler, condenser and full replacement of duct work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Response from Pure Air
Thank you for the nice words! We appreciate your business and look forward to seeing you for your scheduled maintenance visits. Also, thanks for taking the time to review us! Thanks again, [Member Name Removed] Crothers, Owner

Michael P.
02/2018
5.0
heating & air conditioning/hvac
  + -1 more
The pure air team was very professional during the installation If you're looking for a great company to your AC repair or installation I would highly suggest PureAir.
Description of Work: Entire air conditioning system including duct work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pure Air
Thank you for the nice words! We appreciate your business and look forward to seeing you for your scheduled maintenance visits. Also, thanks for taking the time to review us! Thanks again, [Member Name Removed] Crothers, Owner

francine F.
02/2018
4.0
heating & air conditioning/hvac
  + -1 more
Punctual and great responsiveness. Have been using Pure Air for more than 4 years now and from the office staff to the technicians we are very satisfied. Oleg was the best!
Description of Work: New Air conditioner unit installed on second floor in 2015 then new unit installed on first floor in 2018. Regular maintenance scheduled throughout the year.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pure Air
Thank you for the nice words! We appreciate your business and look forward to seeing you for your scheduled maintenance visits. Also, thanks for taking the time to review us! Thanks again, Michael Crothers, Owner

Phares H.
02/2018
5.0
heating & air conditioning/hvac
  + -1 more
Overall went well. Mike needs to communicate a bit better with his field service staff but once the problem noted it was remedied with courtesy and dispatch. No company is perfect but you can count on this company to be responsive to your needs.
Description of Work: AC Service and repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Pure Air
Thank you for the nice words! We appreciate your business and look forward to seeing you for your scheduled maintenance visits. Also, thanks for taking the time to review us! Thanks again, Michael Crothers, Owner

Nancy F.
01/2018
4.0
heating & air conditioning/hvac
  + -1 more
They will always tell you what else needs to be done on your unit like your a money machine
Description of Work: They came out to do tune up work very inexpensively!

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Pure Air
Thanks for taking the time to review us. I make sure that my technicians are proactive in explaining any possible forthcoming issues, however I also do not incentivize them to do so. This ensures that my technicians have the customer's best interests at hand. Thank you, Michael Crothers, Owner

Don S.
01/2018
5.0
heating & air conditioning/hvac
  + -1 more
We ended up replacing the entire AC system.
Description of Work: $29 AC check

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Response from Pure Air
Thank you for taking the time to review us! We appreciate your business and look forward to being your air conditioning service provider for many years to come. Thanks again, Michael Crothers, Owner, Pure Air

Dan H.
01/2018
5.0
heating & air conditioning/hvac
  + -1 more
I contacted Pure Air b/c I already had an existing multi-year maintenance contract with that company and a technician was dispatched shortly. He confirmed the problem with the compressor and discussed my options. He then put me into direct contact with Pure Air's owner, Michael, who confirmed those options and answered all my questions. Michael then provided a very attractive price for the replacement of the entire unit (compressor and air handling unit) with a new, higher energy efficient unit. Throughout the discussions, Michael was very professional, and flexible as far as meeting my objectives and answering my questions. Likewise, his installation crew was efficient, very professional and interested in making certain I was completely satisfied with their work---which I was. After the installation, Michael followed up as promised on a promotion gift card arrangement with the A/C manufacturer. I would highly recommend this company for any A/C related work.
Description of Work: Replacement of a 10 year old central A/C unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Pure Air
Thank you and it was a pleasure to work with you also! We appreciate your business. See you in the future for your maintenance visits and any emergency service calls you should ever need. Also, should you need service on one of your other properties, please do not hesitate to call us. Thanks again, Michael Crothers, Owner, Pure Air

aaron M.
01/2018
5.0
heating & air conditioning/hvac
  + -1 more
Amazing job done by this company. I was out of town and needed a new A/C unit. Mike was able to get the work done and it looks incredible. Highly recommend especially if you're an out of town owner and need someone to trust.
Description of Work: A/C replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pure Air
Very nice of you to recommend us! We look forward to servicing your air conditioning system in the future and will be delighted to take care of your friends and family. Also, if you recommend us to someone and they sign up on our maintenance plan, you will get an extra year for free! Thanks again, Michael Crothers, Owner, Pure Air

Laura R.
01/2018
5.0
heating & air conditioning/hvac
  + -1 more
I'm very satisfied with the service they have provided me. The technicians are very knowledgeable, professional and fast. They came early in the morning to install a new unit and change the ducts, worked the whole day, cleaned and come again the day after to finish. I honestly recommend Pure Air .
Description of Work: New Trane unit installation and ducts cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Response from Pure Air
Thank you for taking the time to review us. We appreciate your business! I will pass along the kind words to my team. Thanks again, Michael Crothers, Owner, Pure Air

Brian H.
01/2018
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
Did a great job, I would highly recommend this company for all of your air conditioning and heating needs
Description of Work: New A/c. In and out

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from Pure Air
Thank you and we appreciate your business! We look forward to being your air conditioning service provider for many years to come. Thanks again, Michael Crothers, Owner, Pure Air

Robert S.
01/2018
5.0
heating & air conditioning/hvac
  + -1 more
Outstanding professionalism from the point of developing a detailed estimate based on my needs as a home owner, through the execution of the work by the technicians. No pressure to "up-sell" beyond my needs. All work was completed by a two man team within 4 hours, which included preparation of protecting floors, installation of the system, start-up and clean-up. These guys know what they are doing !
Description of Work: Replacement of a 2.5 ton air conditioning system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pure Air
Thank you for taking the time to review us! I will pass along the nice words to my team. Thanks again, Michael Crothers, Owner, Pure Air

Carl H D.
01/2018
5.0
heating & air conditioning/hvac
  + -1 more
No problems. Very happy with the work.
Description of Work: A/C tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pure Air
Thank you for the nice words! We appreciate your business and look forward to servicing your air conditioning system in the future. Thanks again, Michael Crothers, Owner, Pure Air

vicki S.
01/2018
5.0
heating & air conditioning/hvac
  + -1 more
Good work, pleasant and professional demeanor.
Description of Work: Clean and check air conditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Response from Pure Air
Thank you for taking the time to review us! We appreciate your business and look forward to continuing our professional relationship with you. Thanks again, Michael Crothers, Owner, Pure air

Ben W.
12/2017
5.0
heating & air conditioning/hvac
  + -1 more
Great job! Quality work and is a very nice Trane AC unit with variable speed blower. Followed up before and after installation. Gave me 3 options at different prices and options. Good honest company.
Description of Work: HVAC Replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,900

Response from Pure Air
Thank you for taking your time to write us a review. The last sentence in your review is the most important to me, personally. And always will be. Thank you, Michael Crothers, Owner, Pure Air

Mark M.
12/2017
5.0
heating & air conditioning/hvac
  + -1 more
All went well. Crew was there on-time. Michael the Sales Manager always returned my calls or emails right away. I would recommend them. I have two A/C units in my home and when the other one needs to be replaced, I will be calling Michael at Pure Air again
Description of Work: Replace old AC unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pure Air
Glad to hear! Keep in mind if you refer a friend/family member, we will add an additional year of maintenance to your property. Thanks you, Michael Crothers, Owner, Pure Air

Lisa B.
12/2017
5.0
heating & air conditioning/hvac
  + -1 more
They were on time, quick to offer valuable suggestions and worked diligently to get the job done before Christmas. I would hire them again in a heartbeat and refer them to any of our neighbors. They were fantastic
Description of Work: They had to replace my Mother's entire duct system that had mold from Hurricane Irma.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pure Air
Thank you for such a glowing review! We will be here for you, your mother and all of your family and friends for years to come. Here’s to 2018! Thank you again, Michael Crothers Owner, Pure Air

Gerry T.
12/2017
5.0
heating & air conditioning/hvac
  + -1 more
It went exceedingly well. From our first visit with Michael to the arrival of the three guys on the install crew the experience was terrific. The interaction was professional at all levels.
Description of Work: I had one of the central AC units replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from Pure Air
Thank you for saying so! I will tell you the experience will only get better going forward. Thank you for taking the time to review us, and we look forward to taking care of you, and your system for many years to come. Thanks again, Michael Crothers, Owner

Mike A.
12/2017
5.0
heating & air conditioning/hvac
  + -1 more
Really well. Fixed quickly & on time. In addition, Pure Air was able to bill back the MFR so no charge to me! Appreciated the responsiveness and integrity. Had some minor tuneups done at the same time but the bulk of the expense was covered.
Description of Work: Some switch that controls the coil failed due to MFR issue. Unit was not running efficiently.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pure Air
Thank you for taking time out of your day to review us. Although there are some manufacturer issues, Rheem in particular, we stand behind the customer, always! Thank you again, Michael Crothers, Owner

William B.
12/2017
5.0
heating & air conditioning/hvac
  + -1 more
When my a/c unit started making a horrible noise and not cooling ( and it was not a cool day) I contacted pure air and MICHAEL ELKINS got someone out out immediately to check it out ! Unfortunately it was the unit going out but MICHAEL got me an affordable unit and was on the phone with me during the whole installation process and contacted me a couple days after to ma?ke sure everything was cooling fine! My business will stay with PURE AIR thanks to MICHAEL! JOB WELL DONE
Description of Work: Needed complete outside unit replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pure Air
These are the responses I love to hear. Thank you so much for taking the time to review us! We look forward to taking care of you and the A/C system we installed for many years to come. Thank you, Michael Crothers, Owner

Ruth R.
12/2017
4.0
heating & air conditioning/hvac
  + -1 more
Mike was very prompt on giving me an estimate and getting us in the schedule to have the A/C installed. They meet with a few unexpected structural problems that they dealt with no problem and no additional charge. We had a "crew" that did the install and they were all great except for the guy left to finish it up. Was not happy with him and contacted Mike, who sent a supervisor to finish everything up. The only real delay was the duct cover which was custom made, and was delayed due to Hurricane Irma. All in all, the new A/C works great!!
Description of Work: We needed to replace our air conditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$6,200

Response from Pure Air
Thank you for taking the time to write us a review. I have had a talk with that particular installer, and it went well. I apologize personally for any adverse interactions you had with my company. We look forward to a much more positive relationship with you moving forward! Thank you again, Michael Crothers, Owner

Ben B.
12/2017
5.0
heating & air conditioning/hvac
  + -1 more
Went great,very professional craftsman type work
Description of Work: Replaced entire airconditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pure Air
Thank you for the kind words! It definitely takes a high level of expertise to get these systems perfect right from the get go. Thank you for taking the time to review us! Thanks again, Michael Crothers, Owner

William B.
12/2017
5.0
heating & air conditioning/hvac
  + -1 more
Fantastic. The work was completed perfectly and much faster than I had thought. Mike was awesome as he helped us through the whole process making sure we were comfortable with the analysis and options going forward. I will be recommending Pure Air to everyone I know!
Description of Work: AC Repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pure Air
Thank you for a kind review of my company! Remember, if you refer someone to us, and they at a minimum sign a 1 year maintenance plan... you get an extra year of maintenance :) Thank you again, Michael Crothers, Owner

Contact information

2043 Trade Center Way, Naples, FL 34109

https://getpureair.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured

Licensed*

Trade License Number
CAC1815804
Trade License Locale
FL
Trade License Authority
Florida Department of Building & Professional Regulation
Trade License Expiration
08/31/2022

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Dryer Vent Cleaning

FAQ

Pure Air is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Pure Air accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Pure Air offers free project estimates.
Yes, Pure Air offers eco-friendly accreditations.
Yes, Pure Air offers a 5% senior discount.
Yes, Pure Air offers emergency services.
Yes, Pure Air offers warranties.
Pure Air offers the following services: Installation & Maintenance- Air Conditioners & Air Purification
N/A

Contact information

2043 Trade Center Way, Naples, FL 34109

https://getpureair.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day