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Pure Air

Heating and Air Conditioning, Air Duct Cleaning, Dryer Vent Cleaning

About us

Free Estimates! On-time 24 hour service. We offer yearly maintenance plans.

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

Installation & Maintenance- Air Conditioners & Air Purification

Services we don't offer

N/A

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.6784 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
10%
3
4%
2
2%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 101-125 of 784 reviews

Fran K.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
This service call was free. They're a wonderful company, very caring, they did an excellent job, and they are very professional
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pure Air
Thank for taking the time out of your day to review us. It's very important to all of us at Pure Air that every customer we see feels they got what they wanted out of our services. Thanks again, Michael Crothers, Owner, Pure Air

Fran K.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
They have put in two air conditioners for us. I would give them all A's; everything is A's. They're a great company, very professional. They did a wonderful job with the installation.
Description of Work: They have put in two air conditioners for us, one in 2016 and one in 2014. This visit was for one air conditioning unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Pure Air
Ok, thank you again! Very pleased that you are as well. Thanks, Michael Crothers, Owner, Pure Air

Megan H.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
The techs at Pure Air were extremely detailed when servicing our A/C system, and pleasant to work with. Will hire again!
Description of Work: Routine A/C maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pure Air
Thank you for the short and sweet review! We look forward to seeing you in the future. Thanks again, Michael Crothers, Owner, Pure Air

Dustin J.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Extreme attention to detail and superior quality. Protected lines outside unit with hard plastic to shield from lawn service and elements, and used thick insulation inside the A/C indoors; very high quality work. The technician, Eric, was also very professional and knowledgeable. Couldn't think of using another company.
Description of Work: Complete A/C replacement; air handler and compressor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pure Air
Thank you so much for the nice words! The details are everything. We will be here for you for many years to come! Thanks again, Michael Crothers, Owner, Pure Air

Susan R.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
I obtained several estimates for an entire HVAC system, including from the company that has serviced our system for the past 4 years, and Pure Air gave us the best options and at the best price. We arranged for the install and it was completed the same week. Very pleased with the customer service level, pricing, product offerings and quality. We will be using Pure Air for all our HVAC needs on an ongoing basis. We highly recommend engaging Pure Air.
Description of Work: New HVAC system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from Pure Air
Thank you for the articulate review! Giving all of the options can be a powerful tool in gaining a new customer. Even if someone is looking at a single stage system; they should always be given all of the options. Thank you for your business! We look forward to seeing you and servicing your air conditioning system for many years to come. Thanks again, Michael Crothers, Owner, Pure Air

Paul M.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
We would definitely recommend PureAir. Everything went well,very professional and great price.Thanks again.
Description of Work: New air condition unit

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$6,000

Response from Pure Air
I'm glad to read it! Thanks for taking the time to review us. We look forward to servicing your air conditioning system for the foreseeable future. Thanks again, Michael Crothers, Owner, Pure Air

Nick K.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Called them on a rainy Sunday Afternoon on a holiday weekend when my old A/C stopped altogether - they installed a new system complete the following Monday morning in 4 hours. I give them the highest of ratings. We had no idea what a difference the change would make; the new system is creates a much more comfortable environment. The company that had previously serviced my old unit wanted a much higher price for a lesser quality system !!
Description of Work: Replaced old A/C unit which had stopped completely

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pure Air
I'm not sure how many more of these glowing reviews I can take! Thank you for leaving such a nice review! Servicing air conditioners with pride, Michael Crothers, Owner, Pure Air

Judi L.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Excellent in every aspect. Mike the salesperson, the two technicians and the office contact were professional, and knowledgeable. This is an A+ class business. We highly recommend Pure Air!
Description of Work: We had two state of the art air conditioning system installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pure Air
Wow, thank you for saying so! We install high tech, variable speed systems daily. And we take great pride in our ability to do so! Thanks for taking time out of your day to write us a review! Michael Crothers, Owner, Pure Air

Kate K.
07/2017
5.0
air duct cleaning
  + -1 more
Arrived on time, checked everything. All went very well
Description of Work: AC vent clean

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pure Air
Thank you for the nice words! We strive to be the most punctual company in southwest Florida. We hope to service your air conditioning system for many years to come. Thanks again, Michael Crothers, Owner, Pure Air

Alna E.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
Perfectly! Would call them again anytime.
Description of Work: Air conditioning checkup.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pure Air
Good thing we are 24/7/365 :) Thanks for taking time out of your day to review us! We look forward to seeing you in the future. Thanks again, Michael Crothers, Owner, Pure Air

Nicki D.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
Perfectly. The inspector said it was a great install, start to finish.
Description of Work: All new air-co system installation

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pure Air
Very nice of you to leave us a review! The inspectors tend to like us because we do very, very clean installs. That tends to lead to an easier inspection, and a happier customer that the inspector has to converse with. Thank you, Michael Crothers, Owner, Pure Air

Kurt N.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
Installation went well and to expectations. My follow-up call after installation was not returned.
Description of Work: Replace AC Unit

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from Pure Air
Thank you for taking the time to leave us a review! In regards to the follow-up, I believe you are writing of inspection issues. We try to work as closely as we can with the municipalities permitting department. However, we have to play middle man there. Thanks again for leaving us a review. Michael Crothers, Owner, Pure Air

Pamela V.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
They have competitive prices and respond quickly. I think there were 2 workers to perform service and they left the area clean.
Description of Work: They checked and cleaned our system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pure Air
Thank you for taking the time to review us! See you in the future, Michael Crothers, Owner, Pure Air

Janice L.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
Great. Arrived on time. Friendly & competent.
Description of Work: A/C maintenance & checkup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pure Air
Thank you for the short and sweet comments. We look forward to seeing you in the future. Thanks again, Michael Crothers, Owner, Pure Air

Henry J.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
Most areas were addressed but service professional had to be reminded to check certain things.
Description of Work: Service maintenance for my air conditioning system.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pure Air
Thank you for your review, we appreciate all feedback. We address all issues that are brought to our attention. We appreciate your business! Regards, Tiffany Reilly Vice President, Pure Air

Norm R.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
Went well, came on time. Cleaned and checked unit
Description of Work: Needed ac unit checked

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

Response from Pure Air
Thank you for taking the time to leave us a review. We value our customers and are pleased to know that you are satisfied with our services! Regards, Tiffany Reilly Vice President, Pure Air

Marjorie L.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
They replaced my entire duct work.
Description of Work: They put in all new duct work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pure Air
Thank you for your review! We appreciate your business and look forward to servicing you in the future! Regards, Tiffany Reilly Vice President, Pure Air

Diane K.
05/2017
3.0
heating & air conditioning/hvac
  + -1 more
Did not complete all stated work. Dirty. Talked too much about his life, childhood, etc. Smeared my dining room table.
Description of Work: Furnace check up.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0


Response from Pure Air
I am so sorry to learn of your negative experience. We strive to please our customers, and pride ourselves on correcting any mistakes. If there is anything that we can do to earn your business again, please let us know. Regards, Tiffany Reilly Vice President, Pure Air

DAVID P.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
Fine, about a 1/2 hour check to see if system was working correctly.
Description of Work: A/C checkup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

Response from Pure Air
We are so pleased that you were happy with our services. Thank you for your business! Regards, Tiffany Reilly Vice President, Pure Air

Gary S.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very well; we are very happy with their service
Description of Work: Excellent company

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pure Air
Thank you so much for taking the time to leave us a review. We value our customers and appreciate the feedback. Thank you for your business! Regards, Tiffany Reilly Vice President, Pure Air

Maureen C.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
Excellent and professional service....The Trane unit recommended and installed cut our FPL bill in half. Service personnel are knowledgeable problem solvers, honoring our maintenance agreement beyond standard working hours. Having lived in Fort Myers for fifty years and after having used multiple AC contractors and repair services, we must state that going with this company was one of our best decisions. The service provided by Pure Air in the past three years influenced our decision to renew our service contract for another three years!
Description of Work: New Ac Units

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pure Air
Thank you for your review! We are so pleased to have you as a customer and look forward to exceeding your expectations in the future. We appreciate your business! Regards, Tiffany Reilly Vice President, Pure Air

Lowell L.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
Excellent! Very professional, honest, and courteous with high quality product and workmanship!
Description of Work: Completely new air conditioner replacement package and removal of old unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,600

Response from Pure Air
Thank you so much for your review! We strive to please our customers and appreciate your feedback. We look forward to working with you in the future! Regards, Tiffany Reilly Vice President, Pure Air

Pat L.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
Went very well. Showed me where the main filter was located of which I wasn't aware. Recently moved in & wasn't informed of filter location. Was shocked at condition of filter. It took several days after servicing to get rid of smell. Didn't know if used refrigerant which was included in cost.
Description of Work: Check to see if & where an odor was in a/c.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pure Air
Those pesky odors can take a few days to circulate out of the house. Consider we don't open our doors and windows as often as the milder climates do. A further reason to make sure your air conditioning system is serviced regularly. Thanks for taking the time to leave us a review! Thanks, Michael Crothers, Owner, Pure Air

Robert G.
03/2017
4.0
heating & air conditioning/hvac
  + -1 more
Service tech arrived within appointment window. Checked temp differential of evaporator which was ok. Checked current draw of electrical system. Hosed off the condenser coil. Had to ask tech to check system pressures. Backflushed drain system, which dislodged debrie and plugged the drain system causing the A/C system to shut down. Had to call and have another tech come out and clean out drain and he did a great job. Previous years had same service performed and techs did a excellent job
Description of Work: Tune up and cleaning og A/C system

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

Response from Pure Air
Thank you for taking the time to write us a review! We look forward to continually earning your business. Thanks again, Michael Crothers, Owner

T & M G.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
Great!! Work was professional and prompt... couldn't be happier!!
Description of Work: Needed new air conditioning unit.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pure Air
This is great to hear! My installers are the absolute best in southwest Florida. They go through rigorous training on a weekly basis. I'm very happy to have them, and you as a customer. Thank you, Michael Crothers, Owner, Pure Air

Contact information

2043 Trade Center Way, Naples, FL 34109

https://getpureair.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured

Licensed*

Trade License Number
CAC1815804
Trade License Locale
FL
Trade License Authority
Florida Department of Building & Professional Regulation
Trade License Expiration
08/31/2022

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Dryer Vent Cleaning

FAQ

Pure Air is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Pure Air accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Pure Air offers free project estimates.
Yes, Pure Air offers eco-friendly accreditations.
Yes, Pure Air offers a 5% senior discount.
Yes, Pure Air offers emergency services.
Yes, Pure Air offers warranties.
Pure Air offers the following services: Installation & Maintenance- Air Conditioners & Air Purification
N/A

Contact information

2043 Trade Center Way, Naples, FL 34109

https://getpureair.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day