Martin's Cooling & Heating, Inc. has been providing quality, reliable and affordable Air Conditioning, Heating, and Ventilation service to all of SWFL since 1989. We provide service, sales, installations, and design services for all residential and commercial properties; existing and new construction. Martin's Cooling is quite unlike our competitors due the personalized customer service experience you receive when doing business with our company. Here at Martin's Cooling & Heating,Inc we are family owned and operated, and our main agenda, besides providing quality work, is to develop and maintain lasting relationships with our customers. Our customers often say they feel like they're part of the Martin's family - and that's exactly what we hope to achieve with each customer! We pride ourselves upon the fact that our employees ARE NOT SALESMEN. We employ only non-comissioned service technicians. We are "A Company You Can Trust!"
Our factory trained service experts have the knowledge and skills to service any brand of A/C system, heater, pool heater, exhaust fan, dehumidifier, indoor air quality product, and many more HVAC related systems.
We offer a wide variety of brands for installation, always attempting to utilize the newest, most efficient technologies available.
Have any questions? Give our office a call at 239-430-1685, talk to Natalie, and begin your relationship with Martin's Cooling today - we guarantee you'll feel like part of our family in no time!
License: #CAC1813617.
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Business highlights
36 years of trusted experience
Emergency Services Offered
Services we offer
Our company proudly offers service, sales & installation for all residential and commercial brands of HVAC equipment. Our factory trained service representatives have fully stocked trucks, insuring that your service issue with be resolved in a timely manner! We also provide: Air duct cleaning, ductwork replacement /sealing, Indoor Air Quality, Filtration, Dryer Vent Cleaning, and much more!
Description of Work: AC was out in the Home Theater
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Jon F.
05/2017
5.0
heating & air conditioning/hvac
 + -1 more
Very professional
Description of Work: New drain for condenser
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Valer P.
03/2017
5.0
heating & air conditioning/hvac
 + -1 more
I will continue to use them.
Description of Work: I started using Martin's for my heating and air needs.
Rating Category
Rating out of 5
Yes, I recommend this pro
Janet E.
03/2017
4.0
heating & air conditioning/hvac
 + -1 more
Job performed and all is well.
Description of Work: AC annual and service.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
James R.
06/2016
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: Tune up replace black light
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
glenn G.
08/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: Checked pool heating system and tune up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tom K.
06/2015
5.0
heating & air conditioning/hvac
 + -1 more
Great job.
Description of Work: Great job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Response from Martin's Cooling & Heating, Inc.
Thank you for the review Mr. [removed member name]! We hope we're able to continue our relationship with you and your family for many years to come. Martin's Cooling appreciates your time & continued patronage!!
Steve M.
04/2015
5.0
heating & air conditioning/hvac, air duct cleaning
 + 0 more
unknown
Description of Work: I needed a new system on one of my zones. I also had another system that was installed last year by another company and we were not happy with that system as it was not cooling some of the rooms properly. Martin installed the one system without any problems. They then checked the other system and explained the duct work was too small and it needed to be replaced. Sure enough that fixed the problem. Their price was lower and their knowledge was far better than the other installer who is highly rated in here. They have a customer for life in me after their work and prices, outstanding job at a very fair price!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
Response from Martin's Cooling & Heating, Inc.
Thank you (removed member name)! It was our pleasure to provide the most superior customer service experience possible. We look forward to hearing from you next time!
Joan S.
04/2015
1.0
heating & air conditioning/hvac
 + -1 more
unknown
Rating Category
Rating out of 5
Response from Martin's Cooling & Heating, Inc.
Good morning [member name removed], We've received your overall grade this morning, and thank you for taking the time to rate our company. We were shocked of course to receive such an outstandingly low rating from you. According to our records, you had a pool heater maintenance scheduled, but when we arrived the unit was non-operational. Our technician took the system apart to determine the cause of the mechanical failure, and found that there was no refrigerant within the system. Our technician gave you options for repair and/or replacement, but you informed the technician that you would be selling the home soon, and did not wish to pursue repair or replacement of the unit. If you are unsatisfied with your service please give our company an opportunity to mend the relationship. We urge you to contact our office at 239-430-1685 to discuss this matter further. Thank you again for your time!
James R.
03/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: full PM job on my handler
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Martin's Cooling & Heating, Inc.
Thank you [member name removed] We here at Martin's Cooling & Heating, Inc. sincerely thank you for your long standing relationship with our company.
Janet E.
07/2014
5.0
heating & air conditioning/hvac
 + -1 more
Maintenance performed on time and serviceman was professional and pleasant.
Description of Work: Annual A/c Maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
anthony P.
07/2014
5.0
heating & air conditioning/hvac
 + -1 more
Was there maybe 3 hours or more. Very pleasant and professional. Would definitely recommend them to neighbors.
Description of Work: Replace parts in a.c. unit
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Alfred W.
07/2014
5.0
heating & air conditioning/hvac
 + -1 more
Fine. They are very dependable. Martin cooling responds when you have a problem with AC.
Description of Work: Service my AC
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Daniel M.
05/2014
5.0
heating & air conditioning/hvac
 + -1 more
They are excellent. We have referred them to many people as a result of their "A" promptness and thoroughness. They are honest. We are pleased with them and really glad we found them. If they say they are going to be here at nine they will be here are nine. You call and tell them when you would like them to come and it will work out just fine. They are absolutely perfect.
Description of Work: I used Martin's Cooling & Heating, Inc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Response from Martin's Cooling & Heating, Inc.
Thank you for your kind words Mr. [member name removed]! Our main goal is to provide reliable, honest, and courteous services. This goal is easily achieved when you have such great customers! We value and appreciate your continued business, and we will continue to always deliver the excellent service you deserve! Thank you again!!
Alison A.
09/2013
5.0
heating & air conditioning/hvac
 + -1 more
They were good. They always had quick response. Their prices were very fair and reasonable. They were very honest. I always had the same service man which was nice.
Description of Work: They installed a new heating and A/C unit and also did maintenance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
timothy C.
09/2013
5.0
heating & air conditioning/hvac
 + -1 more
They were great and they did a good job. They did what they said and cleaned up after themselves. I would definitely use them again. Their price was very reasonable.
Description of Work: They installed a new A/C unit and also did maintenance on another unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Shari D.
09/2013
5.0
heating & air conditioning/hvac
 + -1 more
Everything turned out fine. They were prompt. I would recommend them to others. Their prices was very reasonable. There are was no bad memories with working with them.
Description of Work: They repaired the A/C unit. It was an electrical issue.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Response from Martin's Cooling & Heating, Inc.
Thank you (Remove member name)! We truly value your long standing relationship with our company, and promise to continue to deliver only the most excellent service. Thank you again!
Lynn T.
09/2013
5.0
heating & air conditioning/hvac
 + -1 more
They were excellent. They didn't try to sell me a new A/C unit and just kept it running because I couldn't afford it. They kept up on it in a great way. They are very honest and trustworthy. I would recommend them to others and have. Their prices were very reasonable.
Description of Work: They did the service maintenance on the heating and A/C unit.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Valer P.
09/2013
5.0
heating & air conditioning/hvac
 + -1 more
They did a wonderful job. They were very thorough and did what was necessary. They were very considerate and caring. They also gave us advice on what to do and what not to do in the future. I would recommend them to others. They took their time while working with the unit. It took them about an hour to an hour and a half. They also pointed out things that should have been done by the other companies in the past. They made all the proper adjustments. They come once a year to service the unit.
Description of Work: They cleaned and reset the A/C unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$29
Thomas P.
07/2013
5.0
heating & air conditioning/hvac
 + -1 more
The repairman was courteous and accommodating. He added extra coolant at no charge. Work was done very efficiently and with good advice as to when unit might need to be replaced.
Description of Work: Air conditioner was checked, service, with coolant added.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
JOHN G.
06/2013
5.0
heating & air conditioning/hvac
 + -1 more
They were very responsive. They were very good with assessing the cost of the service. I found a different service provider to be less expensive. I would allow them to quote me again. They were very professional.
Description of Work: This was an estimate for replacement of a rooftop A/C unit.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
albert F.
06/2013
5.0
heating & air conditioning/hvac
 + -1 more
The owner and everyone that they have sent to our home has been outstanding. I have used them for about eight or nine years. I have no complaints. They have been very prompt and they have even assisted quickly during one emergency as well.
Description of Work: This was for a regular service on a heating and cooling system. Over a year ago they installed a new system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Daniel M.
06/2013
5.0
heating & air conditioning/hvac
 + -1 more
The service was very satisfactory. They did what they said they would do. They were on time and the unit has worked very well since that time. I liked their service enough that if I had a need in their expertise, I would definitely call them again.
Description of Work: I had a property that the air conditioning unit had been stolen from. They did everything over the phone as I was not in the area. They installed a new air conditioner and they installed all new piping as well. They had to recharge the system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
Melissa T.
06/2013
5.0
heating & air conditioning/hvac
 + -1 more
The service was good. They are a good company, they are a local business that has been around for a while. I was happy with their service.
Description of Work: They replaced an air conditioning unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Brady T.
05/2011
3.0
heating & air conditioning/hvac
 + -1 more
Got the unit to work but only temporarily. I had to call in another service to fix it. Martin also required a service plan that brought them out twice per year at a cost of 97.00 per trip. I have found others in the area that will perform the same service for $29.00 (annual service). Martin's charged three times what others did for the same service. I had to follow the guy around and had to ask him to perform services they advertised and didn't perform, like washing/checking the coils. They were far better years ago, I don't know what happened. My father, who recommended them, also discovered their lack of service the last time they checked his AC system.
Description of Work: Replaced a capacitor after the first one they installed exploded. Demanded payment for both plus labor. The second service was an annual service.
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0
$176
Response from Martin's Cooling & Heating, Inc.
[member name removed], thank you for your comments. I have reviewed your account history and determined that you may have us confused with another service company, or that you are not clear on what you were charged for in 2008. I see from your history that we were called out to your home on [member information removed]. on 9/16/2008 for an emergency service call; the A/C system had not been cooling. Upon arrival we found your Condenser Fan Motor was trying to start, but could not due to a faulty capacitor. We received your approval to make the necessary repairs, at a cost of $85 for the repair, and the system was working normally after the repairs were made. Your invoice included three charges; the $83 diagnostic charge, which is standard throughout the service industry, the $85 capacitor charge, and a $8 environmental fee. After this service you then made an appointment to have the complete system cleaned and checked, for a previously agreed amount of $97.00, which Is our $89 maintenance/check up cost plus an $8 environmental fee. This was done one month after the service call. During this maintenance we cleaned every component as described in our maintenance agreement, which you signed up voluntarily to have done twice per year. This is not a contract, nor is it prepaid. You were put on the schedule for the following April, however on the 29th of January, 2009 we received a letter stating your intentions to relocate out of the state, and you thanked us for our customer service. As far as other companies charging only $29.00 for the same service; we are a non-commissioned based company like many others are. These companies often advertise a low price to essentially "get their foot in the door", to then attempt to upsell you on other services. We offer reliable, honest and complete service without the gimmicks or sales attempts, and thankfully we never complete any work without prior approval, so there are no surprises. We strive to develop and maintain personal relationships with each of our customers, and make every effort possible to ensure our customers are beyond satisfied with their services. We had been under the impression that our services were well received by you and your wife Rena, and if this is not the case we would love the opportunity to make sure you are completely satisfied. If you are still under the impression that your service was unsatisfactory, please give us a call at 239-430-1685, or please email us at Service@martinscooling.com, and we can discuss this at length. We thank you for your patronage and hope that this explanation clears the air. Please feel free to
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Service Categories
Heating and Air Conditioning,
Air Duct Cleaning,
Energy Efficiency Auditing,
Dryer Vent Cleaning,
Appliance Repair - Small,
Pool and Spa Service,
Home inspection
FAQ
Martin's Cooling & Heating, Inc. is currently rated 4.7 overall out of 5.
Sunday: 12:00 AM - 12:00 AM
Monday: 12:00 AM - 12:00 AM
Tuesday: 12:00 AM - 12:00 AM
Wednesday: 12:00 AM - 12:00 AM
Thursday: 12:00 AM - 12:00 AM
Friday: 12:00 AM - 12:00 AM
Saturday: 12:00 AM - 12:00 AM
Martin's Cooling & Heating, Inc. accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Martin's Cooling & Heating, Inc. offers free project estimates.
Yes, Martin's Cooling & Heating, Inc. offers eco-friendly accreditations.
No, Martin's Cooling & Heating, Inc. does not offer a senior discount.
Yes, Martin's Cooling & Heating, Inc. offers emergency services.
Yes, Martin's Cooling & Heating, Inc. offers warranties.
Martin's Cooling & Heating, Inc. offers the following services: Our company proudly offers service, sales & installation for all residential and commercial brands of HVAC equipment. Our factory trained service representatives have fully stocked trucks, insuring that your service issue with be resolved in a timely manner! We also provide: Air duct cleaning, ductwork replacement /sealing, Indoor Air Quality, Filtration, Dryer Vent Cleaning, and much more!