Mara's Maids

Description of Work: Clean condo

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Description of Work: My home is out of Mara's service area, so I appreciated that she chose to honor the deal I had purchased. She was very pleasant and accommodating. Over all, the cleaning was very well done, and I am sure it was a challenge for her ladies. The problem came with a language issue. Apparently they did not understand my directions. I asked them to concentrate on the kitchen and (2)bathrooms. They indicated that they would do that. I could have told them in Spanish if I knew they did not understand. They came to me 15 minutes before their three hours was up & told me they were finished. After they left, I discovered that the second bath had not been touched. I was disappointed that they did not complete the job and left early. Again, the quality of the work was very good, but the job was not completed.

Description of Work: Clean

Description of Work: First: Yes, I hope to sued Mara's Maids again. Ratings are so subjective that some explanation is in order. | |Mara's Maids cleaned my three-room condo, with the exception of my 2nd and 3rd bedrooms and 2nd bathroom, all of which had been cleaned the day before. The cleaning job, itself, was very good. Could it have been better? Yes. In the time allowed (3 person-hours), I doubt it. Still, A is for near-perfection not near-near-perfection. | |Two individuals were sent by Mara's Maids. They were very nice and diligent. My problem was communication. I do not speak a lick of Spanish and the maids did not understand my English version of "No, not that room." They started out doing the opposite of what I wanted, i.e., they started cleaning the 2nd bedroom and bathroom, apparently planning to skip the rest of the Condo. | |They called Mara and she cleared up my directions. All of this could have been avoided if I had told Mara in advance the odd cleaning plan I had in mind. That's my fault, but the communication problem still results in a B for professionalism. | |As I began, I certainly do intend to use Mara's Maids again. Assuming my place ever gets dirty again. | |

Description of Work: On very short notice, Mara sent her team in to clean my house. They did an excellent job. Mara even came over to my house to check that I was satisfied with their work and that it met her standards as well. |She is extremely meticulous as well as being very kind and empathetic. I recommend her without reservation.

Description of Work: Cleaned my entire house including blinds, baseboards, refrigerator.

Description of Work: They cleaned my house. It went very well.

Description of Work: Two workers came in after some construction work was completed and cleaned the house of lots of plaster dust, including fans, shelves, etc.!!!

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Description of Work: Mara and her assistant did a fabulous job, including changing sheets, cleaning out refrigerator and oven and cleaning kitchen appliances. I was very impressed and have hired her on a regular basis.

Description of Work: They came and cleaned the entire house. They also came back to do other things that needed to be done. My wife loved their service and their professionalism. The house looked wonderful when they left.