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MaidPro Southwest Florida

House Cleaning, Floor Cleaning and Waxing, Carpet Cleaning,

About us

Whether you need weekly, bi-weekly or one-time cleaning, it's time to discover the magic of MaidPro. Servicing Lee, Collier and Charlotte Counties with all your cleaning needs. Your home will be cleaned to your highest expectations by trained professionals at surprisingly affordable rates. Give us a call today.

Business highlights

30 years of trusted experience
Emergency Services Offered

Services we offer

Home and Office Cleaning, Carpet Cleaning, Tile & Grout cleaning, Upholstery cleaning, Window Cleaning (Up to second floor windows), and Power Washing (Everything except the roof)

Services we don't offer

NA

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7260 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
7%
3
2%
2
3%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 151-175 of 260 reviews

Susan P.
08/2017
5.0
house cleaning
  + -1 more
I am very happy with the cleaning that Maid Pro does for me. They are very prompt and very through in their cleaning.
Description of Work: Maid Pro cleans my home every other week and has been for the last 5 years. I have a large home and they do an amazing job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from MaidPro Southwest Florida
That is awesome! So happy to hear you are enjoying your service with MaidPro... Michelle Spitzer - Owner

Kathleen E.
07/2017
5.0
house cleaning
  + -1 more
I have used Maid Pro for many years and find them to be thorough and reliable. I have had the same Pro (Concha) for a long time and am completely satisfied; she adapted very well to my various preferences, is very good with my dogs, is friendly and a very hard worker. I would recommend Maid Pro to anyone looking for house-cleaning help.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from MaidPro Southwest Florida
Thank you so very much for being a great customer for many years. Concha is a superstar and I am so glad she is going a great job for you. Sincerely - Michelle Spitzer, Owner

Dianne P.
07/2017
5.0
house cleaning
  + -1 more
Excellent! If I need to change a cleaning date, when I call Maidpro I am always answered with "How can I make you smile today". What a pleasant greeting, I know they will help with adjusting my schedule in a pleasant and professional way. I have had other home cleaning services where the cleaners have their cell phones pressed to their ears...you know they aren't paying attention. Concia concentrates on making my home shine. It is a pleasure to have such a professional person and company taking care of my home.
Description of Work: Concia Lopez has worked cleaning my home for several years. She is a gem! She cleans my home from top to bottom, dusting the fans, lampshades, and finds the dust bunnies! She always arrives at her scheduled time, wears her Maidpro shirt and pants, and brings all of her own cleaning supplies, which leave my home very clean & bright!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from MaidPro Southwest Florida
Thank you so very much! Concha is a gem! We love her and I am so happy to hear she is doing a GREAT job for you! Sincerely - Michelle Spitzer, Owner

Kenneth B.
07/2017
5.0
house cleaning
  + -1 more
We have used Maid Pro in Fort Myers for over 3 years and appreciate the service they provide keeping our home clean on a regular basis. They listen to our specific requests as to how we want things done in our home. Anytime I have had a problem with scheduling they are very accommodating. One of the features we especially like is that we don't have to worry like other friends and relatives do about our the maid calling and cancelling or not showing up. We know that someone will be here to clean on the scheduled day, and we do not have to rearrange our schedule. Yanelis and Maria D cleaned this week and they did a really nice job. I recommend Maid Pro without hesitation.
Description of Work: Regular house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$137

Response from MaidPro Southwest Florida
Thank you for being a wonderful MaidPro client for the past 3 years. We look forward to continueing servicing you for many years to come... I am glad to hear that Yanelis and Maria did a great job for you and will make sure they are recognized for a job well done... Thank you for your feedback that means a lot to us... Sincerely - Michelle Spitzer, Owner

Jim G.
05/2017
5.0
house cleaning
  + -1 more
These folks are wonderful. They even who down the gaskets on our washer and dryer! Holy Smokes!
Description of Work: We get a monthly cleaning and have used MaidPro for two years now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$130

Response from MaidPro Southwest Florida
Awesome! So glad you enjoyed your service and thank you very much for the excellent feedback! Michelle Spitzer - Owner

Susan and Chuck P.
05/2017
5.0
house cleaning
  + -1 more
Excellent job from two very nice ladies! I will definitely have them return to help me again in the near future.
Description of Work: A general overall "freshen up" cleaning was needed after being absent from our Naples home. Yesenia and Damarys did a wonderful job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from MaidPro Southwest Florida
Thank you so very much! I am so glad you were happy with your services and we look forward to being of help to you again in the near future. Sincerely, Michelle Spitzer - owner

Judy W.
05/2017
5.0
house cleaning, floor cleaning
  + 0 more
Idaemys Hernander, who works for Maid Pro did a wonderful job. There were no corners she left untouched she far exceeds all other workers I've ever had to clean my house. She has a wonderful, friendly, positive attitude. I'd love to have her every time.
Description of Work: My house was cleaned from top to bottom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from MaidPro Southwest Florida
Thank you so much for your comments and so glad your PRO is doing a wonderful job for you... :-) Michelle Spitzer, Owner

John F.
05/2017
4.0
floor cleaning
  + -1 more
It went well . This is a second home for me so when I arrive I need to know what I ask to be done is done right.
Description of Work: I have been using Maid Pro for over 2 years and that is because they do what is asked for fair pricing and there quality of work is great. There response time is excellent as well. More than once I asked for extra day here and there and within a day they are there.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from MaidPro Southwest Florida
Thank you [Member Name Removed]! We are glad to hear we are meeting your needs and getting the job done right for you. Thank you so very much for your wonderful feedback and we appreciate you as a MaidPro client. Sincerely, Michelle Spitzer, Owner

David K.
04/2017
5.0
house cleaning
  + -1 more
The work was performed on time and in a very professional way. They paid atttention to the detials and completed the work on time. I have been using MaidPro for the last 4 years and I find them to be a very good value.
Description of Work: A thorough cleaniing of my 1500 sq.ft. condo including stripping the beds and remaking the beds with the clens sheets. It also included cleaning two bathrooms and the kitchen and famiy room area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from MaidPro Southwest Florida
Wow! Thank you for being a wonderful MaidPro client for 4 years! :-) We are very happy to hear you are enjoying your services... Sincerely, Michelle Spitzer - Owner

Jim M.
04/2017
5.0
house cleaning
  + -1 more
Yesemia umana did a great job in cleaning my home
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from MaidPro Southwest Florida
I am so glad to hear your PRO did an excellent job for you. Thank you so much for your feedback and choosing MaidPro! Sincerely, Michelle Spitzer - Owner

Barbara J.
04/2017
5.0
house cleaning, floor cleaning
  + 0 more
I am very happy with the company. Very responsive and professional. Training and follow up is very good.
Description of Work: Regular monthly house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from MaidPro Southwest Florida
[Member Name Removed]... Thank you so very much for choosing MaidPro and we really appreciate your feedback. I am so glad you are enjoying your service. Sincerely, Michelle Spitzer - Owner

Susan A.
03/2017
5.0
house cleaning
  + -1 more
Excellent. Each team was very responsive and very thorough. A team of 4 was sent to clean our 2722 sqft home. They worked very efficiently and we were pleased with the results. MaidPro may not be the least expensive cleaning service, but they're an excellent value for the quality of service.
Description of Work: I haven't used MaidPro in a couple of years because we no longer live in SW Florida. However, while we lived in the area, we used MaidPro for regularly scheduled house cleanings and were very happy with their services. If we ever decide to own another Florida property, I would not hesitate to call MaidPro for our cleaning services.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from MaidPro Southwest Florida
We really appreciate your wonderful feedback! Thank you so much for choosing MaidPro to take care of your cleaning needs... :-) Sincerely, Michelle Spitzer - owner

Keith L.
03/2017
2.0
house cleaning
  + -1 more
We were NOT impressed by what we found after the cleaning had occurred. Not only was the fridge still disgusting, we had later learned when stocking the cabinets that no cabinets had been cleaned--there were still wrappers and crumbs all over the place. All of the sinks and toilets still had the hard water stains in the bottom which I was hoping their professional chemicals could address. We were not able to have them come back out to address these items as we needed immediate use of the fridge/bathrooms/cabinets since a group were coming over to help us paint, etc. Plus, the cleaning occurred on a Friday and when we went to the house on Saturday, they don't provide services on Saturday or Sunday, so we ended up cleaning the rest ourselves. Also, they did not call me when they had to come up with a Plan B for returning the house key to us, so we had to guess what happened to our one and only key that the previous owner had left us. And since you cannot get a hold of anyone at the company on the weekend, we had to be creative to get into the house. I will NOT use them again.
Description of Work: We needed a thorough clean on a house we purchased in which the previous owners left it rather disgusting. I paid for a move in/move out clean and I paid extra to have the cabinets and the fridge done.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0

$250

Response from MaidPro Southwest Florida
Hi [Member Name Removed] I am writing to express my sincere apologies for the frustrations that you experienced with MaidPro. As you know, MaidPro is a human service and errors do occur at times, however this is certainly not an excuse. We do pride ourselves on being a professional cleaning service and I apologize for any inconveniences we have caused you and my assurance that we will remedy the situation quickly and completely. I am going to have my Sr. Vice President of operations conduct an investigation on your account and she will be reaching out to you within 24 hours to discuss how we can resolve your concerns and make things right. Sincerely, Michelle Spitzer, Owner

Anne C.
03/2017
5.0
house cleaning
  + -1 more
They did an wonderful job as usual. Maidpro has been cleaning our condo for over 10 years. They do consistently excellent work.
Description of Work: I needed my condo cleaned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from MaidPro Southwest Florida
Thank you so very much for being an awesome and loyal client for over 10 years! Wow! We really appreciate cleaning for you and Thank you for your wonderful review... Sincerely, Michelle Spitzer, Owner

Cindy J.
03/2017
5.0
house cleaning
  + -1 more
Each and every gal who comes to our condo is very thorough, courteous and lovely. We have used Maid Pro for about two years. It all began when I had shoulder surgery and was unable to vacuum and clean like I did in my younger years. We love Maid Pro. They spend two hours and come once a month.
Description of Work: I needed our two bathrooms cleaned, two bedroom carpets vacuumed, the lanai, dining room, living room, kitchen and hallway floors vacuumed and washed, light dusting and the microwave cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from MaidPro Southwest Florida
Thank you so very much for using our services. I am glad to hear we were able to help while you were recoving from surgery... and are continueing to do so today... Thank you for your wonderful feedback. Sincerely, Michelle Spitzer - Owner

Lisa W.
03/2017
5.0
house cleaning
  + -1 more
Services were great and consistent quality with each visit
Description of Work: Home cleaning every two weeks.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from MaidPro Southwest Florida
Thank you very much! I am so glad you enjoyed your cleanings! Michelle Spitzer, Owner

Joanne M.
03/2017
5.0
house cleaning
  + -1 more
The three girls, arrived on time, did an excellent job cleaning two bathrooms, and let it skinning. Cleaning our kitchen, they did a very thorough job. Dusted, vacumned, dusted all window blinds. My husband and I were very pleased with their politeness, courticy, and careful of our belongings. I would certainly recommend bMaid Pro to our friends.
Description of Work: Cleaning of our home.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from MaidPro Southwest Florida
Thank you so very much for your review! I am glad to hear you are enjoying your cleaning. Thank you for your recommendations too! We love referrals... :-) Sincerely, Michelle Spitzer, Owner

Angelo D.
02/2017
5.0
house cleaning
  + -1 more
They have always be punctual. Never late and really pay close attention to detail. I was in the Air Force for 6 years and They pass inspection 110% and always go above and beyond the call of duty.
Description of Work: I get a cleaning every 2 weeks. They clean top to bottom. I think the price if fair for all the work they do.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from MaidPro Southwest Florida
Thank you so very much for your feedback! We are so glad you are enjoying your cleaning and considering your were in the Air Force for 6 years and we pass the inspection 110% is quite an honor. Thank you! :-) Sincerely, Michelle Spitzer, Owner

Jacqueline S.
02/2017
5.0
house cleaning, window cleaning
  + 0 more
MaidPro consistently produces an extremely clean home and is my go-to cleaning service. I highly recommend to anyone in need of professional and efficient service with perfect results.
Description of Work: Deep cleaning to include window cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from MaidPro Southwest Florida
Thank you! I am so glad you are enjoying your services with MaidPro! We really appreciate you being a wonderful client. Sincerely, Michelle Spitzer - owner

Gerry O.
01/2017
5.0
house cleaning
  + -1 more
Maidpro is the best service I have ever used and I've had cleaning services for over 40 years. They are very exact with their cleaning i.e. Baseboards, fingerprints, it makes such a difference.
Description of Work: Cleaning my house bi-weekly

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Response from MaidPro Southwest Florida
Thank you [Member Name Removed] for your wonderful comments! We are glad to hear you have been pleased with your services! :-) Sincerely, Michelle Spitzer, Owner

elizabeth T.
01/2017
5.0
house cleaning
  + -1 more
They girls sent did a great job and were very professional. Thank you to the employees of Maid Pro for the help and clean home we now have.
Description of Work: deep cleaning of seasonal housing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from MaidPro Southwest Florida
Thank you so very much! I am so glad you enjoyed your services. Sincerely, Michelle Spitzer, Owner

Donna K.
11/2016
2.0
house cleaning
  + -1 more
Not well at all. They spent 1 1/2 hrs in Master - moved to kitchen started washing to cups in sink. I received a phone call from Maid-Pro that they would need at least another 2 hrs to finish the job! My response was "they can leave right now n I would pay for their services. Maidpro sent out a supervisor to inspect n she agreed she would have them do whatever I had seen that was not done. After they left I really saw what they didn't bother doing. Unfortunately, this is a franchise and calling n complaining is a total waste of time. Stay with a company that is family or corporate owned.
Description of Work: I have a large home, but only needed 5 rooms cleaned - as the other 6 rooms r never used n I keep them cleaned. I asked the master bedroom n bath, 2nd master n bath, Kitchen cabinets be wiped down, n floors mopped.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
5.0

$320

Response from MaidPro Southwest Florida
Thank you very much for your feedback. We provide an easy over the telephone esitimate to customize a cleaning plan to fit your particular cleaning needs. We utilize an estimating software that will calculate an estimated amount of time required to clean your home. Please keep in mind that the estimate is based on averages and there are times when more or less time may be required to complete a cleaning. We will keep communication very open with you if any additional time is required. There are also many times when less time may be required. We will only charge you for the amount of time required to complete the cleaning. As a local business owner I would be happy to to answer any further questions or concerns. Please feel free to call me directly at 239-596-5200 ext 101. Sincerely, Michelle Spitzer, Owner

William R. T.
08/2016
5.0
house cleaning
  + -1 more
Yesenia is my regular cleaner and she does a great job. She is always cheerful, thoughtful, and truly wants to please. Have been with MaidPro for several years and wouldn't even think about changing. They are organized, follow up as needed, and priced fairly. Keep up the great work. You know how to run a company.
Description of Work: General house cleaning every other week.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from MaidPro Southwest Florida
Thank you so very much for your wonderful feedback! I am glad you are happy with your PRO... Thank you for choosing MaidPro! Sincerely, Michelle Spitzer, Owner :-)

Carl ?.
07/2016
5.0
house cleaning
  + -1 more
excellent - the cleaners did a great job !
Description of Work: house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from MaidPro Southwest Florida
Awesome! So glad you enjoyed your service and Thank you for your feedback. Michelle Spitzer, owner of MaidPro of SW Florida

Douglas L.
06/2016
1.0
house cleaning
  + -1 more
MaidPro arrived at 11:15 yesterday. At 1:15, the jewelry box was empty. MaidPro personnel were the only people in the house. The police are investigating.
Description of Work: MaidPro arrived at 11:15 yesterday. At 1:15, the jewelry box was empty. MaidPro personnel were the only people in the house. The police are investigating.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$200

Response from MaidPro Southwest Florida
I am so glad you found your jewelry... Sincerely, Michelle Spitzer, Owner

Contact information

2085 Pine Ridge Road, Naples, FL 34109

http://www.maidpro.com

Service hours

Sunday:
10:00 AM - 6:30 PM
Monday:
8:00 AM - 10:00 PM
Tuesday:
8:00 AM - 10:00 PM
Wednesday:
8:00 AM - 10:00 PM
Thursday:
8:00 AM - 10:00 PM
Friday:
8:00 AM - 10:00 PM
Saturday:
9:00 AM - 7:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Carpet Cleaning,
Window Cleaning,
Pressure Washing,
Upholstery Cleaning

FAQ

MaidPro Southwest Florida is currently rated 4.7 overall out of 5.

Sunday: 10:00 AM - 6:30 PM

Monday: 8:00 AM - 10:00 PM

Tuesday: 8:00 AM - 10:00 PM

Wednesday: 8:00 AM - 10:00 PM

Thursday: 8:00 AM - 10:00 PM

Friday: 8:00 AM - 10:00 PM

Saturday: 9:00 AM - 7:00 PM

MaidPro Southwest Florida accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, MaidPro Southwest Florida offers free project estimates.
Yes, MaidPro Southwest Florida offers eco-friendly accreditations.
No, MaidPro Southwest Florida does not offer a senior discount.
Yes, MaidPro Southwest Florida offers emergency services.
No, MaidPro Southwest Florida does not offer warranties.
MaidPro Southwest Florida offers the following services: Home and Office Cleaning, Carpet Cleaning, Tile & Grout cleaning, Upholstery cleaning, Window Cleaning (Up to second floor windows), and Power Washing (Everything except the roof)
NA

Contact information

2085 Pine Ridge Road, Naples, FL 34109

http://www.maidpro.com

Service hours

Sunday:
10:00 AM - 6:30 PM
Monday:
8:00 AM - 10:00 PM
Tuesday:
8:00 AM - 10:00 PM
Wednesday:
8:00 AM - 10:00 PM
Thursday:
8:00 AM - 10:00 PM
Friday:
8:00 AM - 10:00 PM
Saturday:
9:00 AM - 7:00 PM