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MaidPro Southwest Florida

House Cleaning, Floor Cleaning and Waxing, Carpet Cleaning,

About us

Whether you need weekly, bi-weekly or one-time cleaning, it's time to discover the magic of MaidPro. Servicing Lee, Collier and Charlotte Counties with all your cleaning needs. Your home will be cleaned to your highest expectations by trained professionals at surprisingly affordable rates. Give us a call today.

Business highlights

30 years of trusted experience
Emergency Services Offered

Services we offer

Home and Office Cleaning, Carpet Cleaning, Tile & Grout cleaning, Upholstery cleaning, Window Cleaning (Up to second floor windows), and Power Washing (Everything except the roof)

Services we don't offer

NA

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7260 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
7%
3
2%
2
3%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 251-260 of 260 reviews

Wendy P.
05/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: Clean condo great job!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from MaidPro Southwest Florida
[member name removed], We are thrilled to hear that you enjoyed your cleaning! Thank you so much for providing us the opportunity to make your home sparkling clean! We look forward to cleaning for you in the near future! Danielle

Barbara H.
03/2015
5.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5

Morgan E.
02/2015
3.0
house cleaning
  + -1 more
unknown
Description of Work: Cleaning was sloppy. Went through laundry list of "to do" and, although they gave me a checklist of all they cleaned, they were areas that went untouched. Floors were still dirty after they were cleaned. Upstairs bedroom and bath were never cleaned or vacuumed as promised. They did empty the toaster.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$150

Response from MaidPro Southwest Florida
Hi [Member's name removed], I am replying to express my sincere apologies for the frustrations that you experienced with MaidPro. As you know, MaidPro is a human service and errors do occur at times, however this is certainly not an excuse. MaidPro prides itself on being a professional cleaning service and I apologize for any inconveniences we have caused you and my assurance that we will remedy the situation quickly and completely. Please keep in mind that we do have a 24 hour guarantee and if there are any area's missed we will re-clean those areas at no charge. Plus, we can tag the next cleaning for a mandatory onsite quality check to ensure that job was done over and above your satisfaction. I will call you personally to see how we can make things right for you. We will do whatever it takes to ensure our clients are satisfied and if we have failed we will make it our top priority to resolve the issues. Here are a few suggestions on how we can handle your account in the future in hopes of returning you to a satisfied customer: 1) Mandatory Onsite Inspection by our Quality Control Supervisor: 2) Evaluate time scheduled 3) Review cleaning instructions 4) Determine a cleaning plan that fits your needs, as well as, budget 5) Re-assign your account to a different Service PRO 6) Make sure we have a clear understanding of any special needs 7) Random and surprise onsite inspections by our Quality Control Supervisor 8) Continued open communication via email and telephone calls to ensure your satisfaction. If there is any way that the management at MaidPro can make this up to you please feel free to contact me directly at 239-596-5200 ext 101. Thank you for expressing your concerns to us. I look forward to speaking to you on the telephone to discuss further resolving your concerns. Sincerely, Michelle L.Reed-Spitzer, Owner of MaidPro of SW Florida

Scott N.
12/2014
4.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$151

Duane M.
12/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: After the Initial cleaning in October, this was the first monthly cleaning of my 1899 ft2 condo (2 bedrooms & office, 2 baths).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Charlene B.
11/2014
5.0
house cleaning
  + -1 more
.
Description of Work: 2 girls showed up on time and did a good job with the initial cleaning. Had an issue with the price, but it was resolved.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from MaidPro Southwest Florida
[Member Name], We appreciate your positive words on our ladies! We are thrilled to hear they did a good job for you! I do apologize for the miscommunication with the price but I am glad that it was resolved! We look forward to working with you in the future and cleaning your house! Danielle Chagdes Customer Service

Susan R.
08/2014
5.0
house cleaning
  + -1 more
They were excellent.
Description of Work: They cleaned the entire house.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from MaidPro Southwest Florida
Thank you [Member].... I am glad you enjoyed your service. Michelle Spitzer, CEO and owner

Diane N.
02/2010
4.0
house cleaning
  + -1 more
Very well.
Description of Work: They were fast and did a nice job. They cleaned the bathrooms, kitchen and vacuumed. They also dusted.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$75

Drew T.
07/2008
5.0
house cleaning
  + -1 more
So far they've done a great job!
Description of Work: They do general housecleaning once a month.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

2085 Pine Ridge Road, Naples, FL 34109

http://www.maidpro.com

Service hours

Sunday:
10:00 AM - 6:30 PM
Monday:
8:00 AM - 10:00 PM
Tuesday:
8:00 AM - 10:00 PM
Wednesday:
8:00 AM - 10:00 PM
Thursday:
8:00 AM - 10:00 PM
Friday:
8:00 AM - 10:00 PM
Saturday:
9:00 AM - 7:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Carpet Cleaning,
Window Cleaning,
Pressure Washing,
Upholstery Cleaning

FAQ

MaidPro Southwest Florida is currently rated 4.7 overall out of 5.

Sunday: 10:00 AM - 6:30 PM

Monday: 8:00 AM - 10:00 PM

Tuesday: 8:00 AM - 10:00 PM

Wednesday: 8:00 AM - 10:00 PM

Thursday: 8:00 AM - 10:00 PM

Friday: 8:00 AM - 10:00 PM

Saturday: 9:00 AM - 7:00 PM

MaidPro Southwest Florida accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, MaidPro Southwest Florida offers free project estimates.
Yes, MaidPro Southwest Florida offers eco-friendly accreditations.
No, MaidPro Southwest Florida does not offer a senior discount.
Yes, MaidPro Southwest Florida offers emergency services.
No, MaidPro Southwest Florida does not offer warranties.
MaidPro Southwest Florida offers the following services: Home and Office Cleaning, Carpet Cleaning, Tile & Grout cleaning, Upholstery cleaning, Window Cleaning (Up to second floor windows), and Power Washing (Everything except the roof)
NA

Contact information

2085 Pine Ridge Road, Naples, FL 34109

http://www.maidpro.com

Service hours

Sunday:
10:00 AM - 6:30 PM
Monday:
8:00 AM - 10:00 PM
Tuesday:
8:00 AM - 10:00 PM
Wednesday:
8:00 AM - 10:00 PM
Thursday:
8:00 AM - 10:00 PM
Friday:
8:00 AM - 10:00 PM
Saturday:
9:00 AM - 7:00 PM