Very happy with all aspects of the job from start to finish.
Description of Work: Sent two emails for info and both were answered promptly. Went to their store and met with Key. We had numerous locks and knobs to be replaced with Mul T Locks. On install date driver was on time, all works as completed except for front door handle which is on back order. Very happy with the work. Job was expensive but worth it!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Terrence K.
10/2013
5.0
locksmith
 + -1 more
He showed up on time, quickly assessed the situation, and completed the job efficiently.
Description of Work: Re-keyed 8 deadbolts and one exterior passage set
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$270
Dan K.
10/2013
5.0
locksmith
 + -1 more
They wee right on schedule. They informed of us of a couple of options with locks. Very nice to deal with and very professional.
Description of Work: Re-keyed three doors on my home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Jaclyn B.
10/2013
5.0
locksmith
 + -1 more
My contact with Key Locksmith was great from start to finish: Jessica answered the phone and got back to me promptly with the name of the service tech she was sending. She was pleasant and professional to deal with. Then the tech, John, called to let us know he was on the way. When he arrived he too was polite and professional, and quickly had our lock repaired and our building secure. From start to finish the folks at Key Locksmith were great to work with and we will call them again if we need them; we'll be sure to recommend them to others, too!
Description of Work: Fixed dead bolt on back door.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jeffrey & Dana M.
08/2013
5.0
locksmith
 + -1 more
We are very pleased with the work Key Locksmith services did in our home. They were very professional and we will definately use them again in the future. Thank you!
Description of Work: Re- keyed locks throughout home, added more security locks to sliding glass doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$204
Donna N.
08/2013
3.0
locksmith
 + -1 more
We used Key Locksmiths in 2010 at our condo to re-key one lock and replace the mailbox lock. He had to come back, as the mailbox lock fell out. It worked properly after his follow up visit. This time his employee installed a deadbolt at our villa. The frame between the bolt receiver and the outside of the door apparently split during installation and the large splinter of wood was laying on the tile after the job was completed. He promised to return to the job site and repair the damage on two separate occasions. However, he never returned to finish the job (or even look at it). We had to return to PA the next week. Have now returned as full time residents. Other types of services we've experienced in the Naples area have all been of of good quality.
Description of Work: Installed a deadbolt lock - re-keyed two door locks.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
1.0
$228
Response from Key Security Services
I apologize that you had a less than satisfactory experience with our company. I do recall speaking with you after the technician drilled holes for the new lock and you mentioned a small splinter had come off the edge of the door. Unfortunately, this sometimes happens when drilling into doors, but we are more than willing to repair the issue. I did stop by your home to review the issue twice. Both times I was supposed to meet your painter who was doing work in your home. The first time the painter was not there. On the second visit I reviewed the repair with your painter and he said he could take care of it in a few minutes and even match the paint on the door. Since the repair was small and the painter seemed more than capable, I left it in his hands and assumed it was done. If the repair has not been completed, I am more than happy to send a professional painter to repair the chip. I also have a 100% satisfaction guarantee and will refund the full amount of the work performed if you wish. As you can see from our previous reviews, our customers are important to us, but not every project goes as smoothly as we would like.
Michael B.
07/2013
5.0
locksmith
 + -1 more
smooth, fast, easy, non-pressure, very pleasant, even made suggestions for situations that didn't involve them for sales
Description of Work: evaluated existing lock situation in new home, made recommendations and changed appropriate locks, gave advice re security for windows and doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Ken B.
07/2013
5.0
locksmith
 + -1 more
The gentleman who opened the lock did a fine job.
Description of Work: Opened a door that was locked, and could not be opened.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Anita A.
06/2013
5.0
locksmith
 + -1 more
He arrived on time and performed his tasks perfectly. I'm very happy with results!!!
Description of Work: Rekeyed 3 locks plus reprogrammed a keyless entry door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Jeneene H.
05/2013
5.0
locksmith
 + -1 more
We had a security lock put on our patio door. Howell installed it and did an excellent job. I would pay this amount over and over again for the type of security this lock provides. You can't even budge the door with this lock. We feel much safer since this was installed. They came out the next day to do the installation which we are so grateful for. I would absolutely use this company again and again. It is absolutely worth the money for our peace of mind.
Description of Work: Installation of a security lock on our patio door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$107
Margaret C.
05/2013
5.0
locksmith
 + -1 more
Came when they said they would and di what was asked...no hassles no problems
Description of Work: rekeyed entire house
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Cynthia L B.
05/2013
5.0
locksmith
 + -1 more
He arrived on time, was very thorough, and answered all of my qiestions to my satisfaction. He did not try to sell me anything other than what I needed.
Description of Work: I recently purchased a home and wanted to change the locks to something much more secure. The company owner spent well over an hour explaining all the different options, then when the technician came out he was very professional, neat, and courteous. I am very pleased with the service and merchandise.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
David H.
04/2013
5.0
locksmith
 + -1 more
Called and spoke with owner and requested his service. He called and indicated he could not provide service personally as we agreed but could send an associate. I somewhat reluctantly agreed. The individual sent was knowledgeable and did a good job. I was particularly impressed that he indicated that certain services for which I was interested were unnecessary. The owner also arrived to make sure that the job was done properly and to my satisfaction. The work performed was done neatly and any "mess" was cleaned up. I would use them again.
Description of Work: We just moved and wanted the locks changed and some extra deadbolts added
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Kim O.
04/2013
5.0
locksmith
 + -1 more
Jon with Key Locksmith Services was knowledgable, professional and punctual. We found the company to also charge fairly. We were pleased all the way around.
Description of Work: Re key our home. Install deadbolt.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Wendy H.
03/2013
5.0
locksmith
 + -1 more
New home needed locks rekeyed. Arrived promptly, service was excellent. Would use them again!
Description of Work: Rekeyed all locks and several handles replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Abby F.
01/2013
5.0
locksmith
 + -1 more
On time. His prices are fair. He is great.
Description of Work: He has been here and changed the locks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
bill G.
01/2013
5.0
locksmith
 + -1 more
good service will definitly use again if needed
Description of Work: good experience
Rating Category
Rating out of 5
Yes, I recommend this pro
$125
Michael B.
12/2012
5.0
locksmith
 + -1 more
They did an excellent job. They knew what they were doing and they provided service above and beyond the call of duty.
Description of Work: They replaced keys for locks and did some other lock work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Rebecca A.
12/2012
5.0
locksmith
 + -1 more
I have used Key Locksmith Services several times and have never been disappointed! They are friendly, professional and fairly priced. I will certainly use them in the future. Highly recommend them!
Description of Work: Re-keyed locks in a client's new home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$125
ardiath H.
11/2012
5.0
locksmith
 + -1 more
THEY WERE ON TIME AND PROFESSIONAL. ALL THE LOCKS WORKED PERFECTLY.
Description of Work: REKEYED LOCKS TO ALL USE THE SAME KEY
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Jeffrey G.
11/2012
5.0
locksmith
 + -1 more
Great experience. They came the same day I called them and at the time they told me. They technician was friendly and professional and got right to work. Would recommend them to anyone needing locksmith services. Job Well Done! BZ
Description of Work: Changed locks on the front door of my condo
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Fran B.
11/2012
5.0
locksmith
 + -1 more
Arrived on time and completed the rekeying in one hour.
Description of Work: Rekeyed 4 doors and made 6 keys for the new locks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
ADAM H.
10/2012
5.0
locksmith
 + -1 more
They did a great job! Grdae "A" company!
Description of Work: They rekey locks and made new keys!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Jennifer M.
04/2012
5.0
locksmith
 + -1 more
The pricing was fair. I give them an "A" overall and I would use them again if needed.
Description of Work: They re-keyed a property.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
DONALD M.
10/2011
5.0
locksmith
 + -1 more
Perfect. They gave me ideas that would save me funds and at the same time accomplish what I wanted.
Description of Work: To replace door knobs and keys
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$16,000
Response from Key Security Services
I want to point out that Cornerstone Builders is not affiliated with my company nor did I recommend them (in fact I have no idea who they are). I believe the value that you get from a licensed locksmith is in the product suggestions and service. Anyone can come and rekey your home or screw new locks on the door, but a professional can suggest the right lock to meet your needs and even save you money in the process.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Locksmiths,
Home Security Systems
FAQ
Key Security Services is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Key Security Services accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa