We are a full service HVAC company with offices in Naples, Ft. Myers and North Venice, Florida. We serve the SW coastal communities from Bradenton to Everglades City and the adjoining inland communities in those counties. Conditioned air has over 300 full time employees, including more than 65 service technicians, and we have over 35,000 units under contract. We were named the Contractor of the Year for 2010 by the ACCA and received the Uncommon Friends Foundation Business Ethics Award in 2011. 2012 marked our 50th anniversary. Most recently in 2014, Conditioned Air was awarded Best Contractor to Work For in the South by the ACHR NEWS magazine.
Business highlights
63 years of trusted experience
Emergency Services Offered
Services we offer
Residential & Commercial Repair & Installation. Maintain Heating & Air Conditioning. Heat Pumps. Indoor Air Quality. Air Cleaners. Thermostats. Dehumidifying Systems, Ventilation, & Filtration. Refrigeration Equipment & Ice Machines. Pool Heaters. Custom Ductwork Fabrication.
They were very prompt. They kept me advised on all their activities. They cleaned up after themselves. They took their shoes off before coming into the house. They were very technically competent. I was very pleased with their work. They were very reliable and competent. I would recommend them. I would use them in the future.
Description of Work: I used Conditioned Air Inc couple of weeks ago. They did a semiannual maintenance and replaced the furnace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$168
Response from Conditioned Air Co of Naples LLC
Member, Thank you for trusting us with your air conditioning maintenance and the care we want to provide while in your home. We strive to show the utmost respect for your home and belongings and want to leave it as clean as when we entered. I’m glad we could be of service to you and thank you for your recommendations to others about us. I’m very proud of the people we have on our staff and they make us who we are. But, thank you for employing us as a client of ours. Theo
Cynthia L B.
04/2012
5.0
heating & air conditioning/hvac
+ -1 more
The entire appointment was a pleasure. Sam pointed out the parts of my ac, and what they did. He also gave me great advice on how to maintain my system by routinely checking certain things. He was on time, and left the area spotless. I am very pleased with the price of the yearly maintenance agreement, I feel that I got more than my money's worth. A+++++ all the way!
Description of Work: I will NEVER go with anyone else but Conditioned Air. Their service, professionalism, and honesty are above excellent! This was a maintenance visit, but Sammy did an awesome job, not only addressing and fixing things I knew nothing about, but being friendly and courteous at all times. Not once did he try to sell me something I didn't need.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Response from Conditioned Air Co of Naples LLC
Member, Thank you so much for the positive comments about your service visit, and specifically about Sam. We get many compliments about his work and I’m happy to add this one to his list. We publicly recognize any team member who receives a positive comment and we will do so for him. I also appreciate your comment about the fact that Sam did not push things on you to buy. The frequent comment from new customers is that they left another company for just such pressure to buy. We look for long term relationships and not a quick sale. Thank you for trusting us with your service and it’s our goal keep you a Conditioned Air customer for many years to come. Theo
Imants G.
03/2012
5.0
heating & air conditioning/hvac
+ -1 more
Arrived on time and work was performed as requested.
Description of Work: Yearly maintenance contract and some small additional work. Have used this firm for some time now and have always found them to be reasonable in price and professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$220
Response from Conditioned Air Co of Naples LLC
Member, Thank you so much for your loyalty and for the opportunity to serve you. The people of Conditioned Air appreciate your business and continued trust in us to provide a value for your money. If there is anything I can ever do to make your experience with us better please don't hesitate to contact me. And, thank you again for your continued support. Theo
Robert G.
03/2012
5.0
heating & air conditioning/hvac
+ -1 more
I checked on a number of air conditioning companies working in my community and I heard from them and visited their office site. I saw that they had a large training room where they train their technicians, and that they had a very professional operation all the way through from the salesperson and engineer to the actual work that was done. I have an annual contract with them for two 6-month checkups.
Description of Work: I use Conditioned Air Inc. for maintenance of my air conditioner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Response from Conditioned Air Co of Naples LLC
Member, Thank you for stopping by our offices. I’m glad you were able to see the level of detail we strive for in our operation and appreciate the efforts we go to in order to remain up to date in this technical field. Thank you also for trusting us to perform your service. I’m very glad we were able to help you and look forward to a long relationship to meet your needs in the future. Theo
Rick E.
03/2012
5.0
heating & air conditioning/hvac
+ -1 more
Some problems with the installation occurred as well as some failures after installation. These were followed up on very quickly by Tony in their service department. He was very professional and always followed through on everything he said he was going to do. Overall a very good experience and I have recommended them, to others.
Description of Work: Replaced two complete A/C units inside and outside units, Redesigned and installed new duct system with returns and resized supply to provide even cooling throughout the house.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$24,000
Response from Conditioned Air Co of Naples LLC
Member, First, thank you for the trust you placed in the people of Conditioned Air. This is our 50th year serving southwest Florida and it is only through continued trust that we exist. Second, I’m sorry you had any problems at all with the install of your units. It is never our goal to have any hiccups in our responsibilities to our clients. Realizing we are human and that mistakes can happen, I am glad to see that you received excellent follow-up service to immediately correct anything not to your expectations. While rare, we don’t always get it perfect on the first try. We will, however, never stop or give up on our customer until you are completely satisfied. I’m very glad to read that we did this in your case and thank you very much for the recommendations you have given us. I hope you have many years of great comfort from the systems installed and if there is anything we can do for you, please don’t hesitate to call. Theo
Deemer D.
02/2012
5.0
heating & air conditioning/hvac
+ -1 more
I am from Pennsylvania and only come to Florida for the winter months. Knowing that less than reputable companies unfortunately do exist, finding a reliable one was my first task. I asked neighbors and friends to get opinions but finally decided to join Angie’s List. It was here that I found many recommendations for Conditioned Air and noticed that the owner takes the time to respond to most, if not all, of the postings. So I contacted this company to provide an estimate. I met with Chris who took the time to give answers to all of my questions and provided me with the requested quotes. After securing quotes from four different companies, I decided to use Conditioned Air. While their price was similar with others, I felt that something else set Conditioned Air apart ---and I certainly was not disappointed!!! Since the quality of an installation is the most important part of any replacement, I was really worried about finding a company to perform the work correctly and without cutting corners. Carlos and Israel worked the entire day without a break or without lunch. They were personable and seemed very skilled in their job. I appreciated very much them taking time to explain answers to all of my questions. The installation went along without a hitch and all seems to be working as expected. The house was left very clean. But something else also caught my attention---everyone from this company spoke very highly of Conditioned Air and I did not get the sense this was done out of “duty” to speak the "company line" but rather felt that everyone was very sincere in their praise of the company for which they work. I thought this to be quite remarkable. Without question, I will use this company for maintenance, recommend it to others, and of course make this positive entry on Angie’s List so that I may help others make the same daunting decision.
Description of Work: Conditioned Air replaced an old air conditioning system. From all of my research, they followed each and every manufacturer recommended process plus more went even further in some instances.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,400
Response from Conditioned Air Co of Naples LLC
Member: Thank you so much for the lovely e-mail and for posting these comments on Angie’s List. I really appreciate the time you took to articulate exactly the process you went through in selecting a company to perform your replacement. It was very gratifying to know that our people, along with our procedures, made for a pleasant experience for you. I also want you to know that anytime we receive compliments on our people they receive Atta-Bucks for going above and beyond, and exceeding the customer’s expectations. That trait is one of our core values. We also publicly recognize all the people mentioned at department meetings so everyone knows of their good customer service. I hope you have years of trouble free service from you unit but please know that if you ever need anything we are right here to back up our installation. Thank you again for writing. Theo
Jim P.
01/2012
5.0
heating & air conditioning/hvac
+ -1 more
We found Conditioned Air on Angie's List and compared them to other service providers in the area. We had a company that we had been using for routine air conditioning check-ups and maintenance, but when inspected our unit they were going to charge us for things that didn't need to be repaired or replaced and claimed they had done work that they hadn't done. We wanted a second opinion and called Conditioned Air. The service technician from Conditioned Air assured us we did not have any problems with our unit and that all parts were in working condition, so we contracted them to provide check-ups on our unit.
Description of Work: We contracted Conditioned Air, Inc. for routine maintenance checks on our air conditioning unit.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$169
Response from Conditioned Air Co of Naples LLC
Member, Thank you very much for contacting us for your second opinion. As you may be aware, we do not pay commissions on parts used in repairs so as to take away any incentive for condemning components and performing unnecessary repairs. I’m glad things were in good order with your equipment and appreciate your signing up for a maintenance contract with us. I wish you many years of good service and trouble free operation and comfort. Theo
Oscar H W.
01/2012
5.0
heating & air conditioning/hvac
+ -1 more
Service person was knowledgeable and professional. He found a serious problem and fixed it immediately. I purchased the annual service contract which included the price of this service call. I feel that it was well worth the price and would recommend Conditioned Air Inc very highly. Am also planning to have a uv air system installed in the future, which James did a good job explaining the benetits to me.
Description of Work: Inspected and fixed loose blower motor, cleaned out condensate drains, cleaned outside air unit, and did preventive maintenance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Response from Conditioned Air Co of Naples LLC
Member, Thank you for trusting us to help with your blower motor problem. I’m sorry it broke but am glad you had such a positive experience with our technician, James. He is an asset to us and we get many compliments on him. We will pass this one along as well. A maintenance plan is an excellent idea as well as the UV system. I have UV installed at my house and am a big believer in the benefits of it. Thanks again for selecting Conditioned Air when you needed help and for taking the time to write. Theo
Douglas C.
01/2012
5.0
heating & air conditioning/hvac
+ -1 more
It is great. They show up when they are scheduled, they are very professional and we bought a new house that we didn't know exactly what to expect. We had used their service before so that's why we called them. They explained what heating and cooling system we had, what filters we had so it was very thorough and very professional.
Description of Work: I have an annual service contract with Conditioned Air Corp.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Response from Conditioned Air Co of Naples LLC
Member, Thank you for the positive comments and allowing us to be of service to you. I hope your new home is working out well and, especially, the air conditioning system. Thank you for the opportunity to earn your trust and provide assistance to you and I hope we have that opportunity in the future. Thanks again. Theo
LARRY S.
01/2012
5.0
heating & air conditioning/hvac
+ -1 more
Very good experience. My biggest complement is that I had another company that told me things that were vastly incorrect and this company did not. They fixed what "Florida Cool" did not do.
Description of Work: Conditioned Air Inc does my normal maitenence. They clean the discharge lines because of algae.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Conditioned Air Co of Naples LLC
Member, Thank you so much for the nice compliment. We make every effort to fix a problem and give an honest assessment of the situation so the homeowner can make an educated decision. Sometimes repairs are not the best option but we find, in most cases, that a repair can breathe new life into a system and delay a replacement purchase. I’m glad it worked out for you in this case and would hope you keep us in mind when the time comes to explore new system options. Thanks again, Theo
MICHAEL K.
12/2011
5.0
heating & air conditioning/hvac
+ -1 more
They were very professional. My experience with them was good. They were nice people to work with. They cleaned up after themselves. I would use them again in the future if necessary.
Description of Work: I used Conditioned Air Inc to repair an air handler.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Response from Conditioned Air Co of Naples LLC
Member, Thank you very much for choosing us to help with your problem. I know AC problems can be unpleasant and inconvenient. I’m glad you had a positive experience with our people and wish you continued trouble-free operation of your system. Thank you for taking the time to write a review on Angie’s List and if we can be of service in the future, please don’t hesitate to call. Theo
Douglas C.
09/2011
5.0
heating & air conditioning/hvac
+ -1 more
Our short-term rental condo's air conditioning system stopped. We called Conditioned Air because we had a maintenance contract with them in our condo we just sold. We obtained permission from the owner of this unit to call for service and repair. The system failed late on Labor Day, so we called the next morning and Conditioned Air sent someone that day to repair the unit. Robert Braun arrived on time and was very professional. He explained everything well and repaired a unit that had never been serviced or cleaned. We also were offered a maintenance contract for a year; the price was very reasonable. The service call was $99.00, and the contract was 160.00. We are moving to a new home in a month and we plan to use Conditioned Air. They deserve an A.
Description of Work: Service call for an air conditioner system that stopped working: Residential diagnostic Clogged drainline repaired Full maintenance completed Plugged air filter cleared
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$259
Response from Conditioned Air Co of Naples LLC
Member, Thank you for your comments and for showing your loyalty to us. I am glad we were able to help you and resolve the issue in a reasonable time and cost. I appreciate the fact that you plan on having us service your home in the future and thank you for the opportunity to do so. Please just give us a call if we can help in any way. Thank you again. Theo
Nancy M.
08/2011
5.0
heating & air conditioning/hvac
+ -1 more
I had 3 quotes for A/C replacement of two units, as I have one unit for upstairs and one for down. Over the past year, the upstairs heat and air had to be fixed. Rob at Conditioned Air was very thorough in is evaluation of my units, my house, my ductwork and listened to concerns. When I called to go ahead with the purchase, my upstairs unit was out again. They sent someone over within the day to try to get it going over the weekend so I had air until the units could be installed the following Tuesday. That helped, and when the installers came, they were neat, professional, did the work in a timely manner and cleaned up after themselves. The only complaints I have aren't big. There was a trellis built on one side of the outside A/C platform that they removed when putting in the new units, and left leaning against a tree in my side yard rather than reinstalling. There was a little bit of insulation on the floor near the attic access and some tracked onto the hallway carpet as well as a small ding on my stairwell wall/paint. The new control panels for the A/C were not programmed and I had to figure that out - I would have liked to have a sample program loaded up. The units seem to be performing well. The humidity in the house has definately dropped and the problem areas are much cooler. I will be calling them, however, to double check the air flow as the guest bedroom seems warm and I opened all the registers wide open. Additionally, the downstairs air flow seems a bit loud in the main living space and I'm not sure what's up with that. Overall, I am very pleased. Things went smoothly, as scheduled, everyone was polite and professional and I feel comfortable now that I won't have to worry if the heat or air works.
Description of Work: Replace 2 compressors and 2 air handlers at my house that were in poor condition and breaking at least twice a year. I replaced everything, had duct work tweaked so west side of upper floor had better air flow to deal with afternoon sun and heat. Additionally, I had the enhanced filteration put on both units and U/V light on both as well - at my request, not due to being pressured to buy. I have allergies, esp. to mold and the house was dustry within two days of cleaning so I wanted these features.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Conditioned Air Co of Naples LLC
Member, Thank you very much for trusting us with your investment. I’m pleased you found the experience to be a good one and your kind words for our people will be passed on to them. I do know that the day I read your report I instructed Jeff Zanella to contact you about the air balancing you desired. Tony DiPalma came to your house and made adjustments that better suited you and evened out the temperature in your home. Upon Jeff’s follow-up call to you, you indicated that everything was fine and very comfortable. I’m glad we could balance the systems to your liking and I thank you again for choosing Conditioned Air to perform your system replacements. Please don’t hesitate to call us for any other air conditioning needs you may have and I wish you years of trouble free comfort from you new systems. Theo Etzel
Fitzgerald G.
08/2011
5.0
heating & air conditioning/hvac
+ -1 more
Called Conditioned Air after I was told I needed a new AC system by another company. I wanted a second opinion, so I called on a Friday evening at 6 PM and had a Conditioned Air tech at my house by 9 AM the next morning to perform a check up and tune up. Mike Taylor was very professional from the moment he came to the door. Before even walking into the house, he covered his shoes with "booties" to make sure he didn;t soil the carpeting! Mike took great care in the analysis of my AC system, explained everything he did step by step, and performed a thorough tune up and cleaning. I did NOT need a new AC system. I would definitely use Conditioned Air again and would not hesitate to recommend them to my friends and family. They will be retunring in six months to check freon levels. Mike Taylor should be commended for his excellent performance.
Description of Work: Second opinion to check AC system to see if it needed to be replaced after being told by another company that it would need to be replaced. Also did tune up and maintenance services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Response from Conditioned Air Co of Naples LLC
Member, Thank you for seeking a second opinion from us. I’m very happy to hear that Mike Taylor was able to properly analyze the problem and get your system up and running without having to replace it. Your kind words will be passed on to Mike. In fact, we publicly recognize employees in front of their peers who receive comments such as yours and it means the world to them. I really appreciate your taking the time to write. Thank you again for trusting in Conditioned Air. Theo Etzel
Elizabeth B.
08/2011
5.0
heating & air conditioning/hvac
+ -1 more
A/C/ went out at 3:00 a.m. I called another company that I had service contract with, they did not call be back until 3:00 pm the next day. Conditioned Air was there within 45 mins of me calling. Professional and pleasant inthe middle of the night. I will switch my ontract to them.
Description of Work: A/C went out at 3:00 a.m.. they were at my house in approx. 45 mins. Professional pleasant fixed problem. Will sign contract with them
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
Response from Conditioned Air Co of Naples LLC
Member, Thank you for selecting us for your emergency service need. I’m sorry you needed us in the first place as a middle of the night A/C failure is not fun. However, I’m glad we could respond in a timely manner and that your experience was a good one. Thank you also for signing up for a maintenance contract with us. I hope you have a trouble free system for many years to come and, of course, we will be happy to help you again should the need arise. Theo Etzel
Leonard Y.
08/2011
5.0
heating & air conditioning/hvac
+ -1 more
I have a contract with them. I don’t pay them when they come. They come out four to six times a year and so I don’t pay them each time. They are very professional and very neat. They are very punctual. They wear booties. They are very respectful of whom they are dealing with. They do not take tips. I will use their services again in the future.
Description of Work: I used Conditioned Air Corp for my heating and air conditioning. I last used their services probably a month ago. They did the seasonal coverage for my units.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Response from Conditioned Air Co of Naples LLC
Member, Thank you for trusting us to service your air conditioning units. I’m glad you mentioned the respect we show to people and their possessions; that is one of our core values that we hold high. I’m glad we will have the opportunity to help you in the future. Again, thank you for your business and taking the time to write a comment. Theo
Taylor H M.
08/2011
5.0
heating & air conditioning/hvac
+ -1 more
Trust them they know what they are doing. We have them on an annual contract for service for both condo's we have here in Lexington CC.
Description of Work: Complete replacement of A/C system, including everything (except whole house dehumidification which was only 2 years old). Installed a UV aircleaner as well.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Response from Conditioned Air Co of Naples LLC
Member, I appreciate your comments and am glad you had such a positive experience with our people. I really appreciate your taking the time to write a review of our work. I sincerely hope we continue to serve you well and thank you again for the trust you extended to us with your air conditioning needs. We’ll work hard to earn your business for years to come. Thanks again, Theo
CATHY C.
07/2011
5.0
heating & air conditioning/hvac
+ -1 more
They were professional, friendly and courteous. They did not leave a mess to clean up.
Description of Work: New A/C system, replaced ducts. Also, additional air handlers and vents were installed.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,272
Response from Conditioned Air Co of Naples LLC
Member, Thank you taking the time to post a report about your experience with Conditioned Air. I’m glad we were able to provide you with the service level you deserve. I’m also happy to hear that we not only left you comfortable with a new system but that our installers were careful of your home and left it in a neat and clean fashion, as they are expected to do. Thank you for trusting us with your investment in your health and comfort. Thanks again, Theo
JOE G.
07/2011
5.0
heating & air conditioning/hvac
+ -1 more
It's an old Fort Myers company. They do a terrific job. We have a service contract so we didn't spend anything. I don't have any dislike for them but what I do like is they send out people who know what they are doing. They get here on time when they say they are going to be here. They go about the work and get it done. I'm very pleased with them and we've been using them for a year.
Description of Work: Conditioned Air Corp came out about two months ago and went through both inside and the outside unit. They did the necessary cleaning on both the units and also changed filters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Conditioned Air Co of Naples LLC
Member, Thank you for your comments and I’m sorry I am late in my response to you. You are correct, we are a long time, local company, 50th year in 2012, and I appreciate your loyalty to us. We want to continue earning your business and will work to do so in the future. I’m so glad you find our people well trained and showing purposeful effort, one of our core values. If I can do anything for you, please don’t hesitate to call. Theo
Cynthia L B.
07/2011
5.0
heating & air conditioning/hvac
+ -1 more
Everything went better than I expected. Less money, fast service, and professional treatment.
Description of Work: I am extremely satisfied with this company, and I have had experience with three other companies in the past which do not even compare with Conditioned Air. They were punctual, friendly, professional, and had my air up and running within fifteen minutes of arrival. They did not try to sell me anything extra, and I was very relieved to find out that I did not need a new system, just a new capacitor. HIGHLY recommended!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Conditioned Air Co of Naples LLC
Member, I am very happy to hear that we exceeded your expectations with our service and that you did not feel pressured to buy anything extra that you didn’t need or want. We want to earn the trust of our clients and one way in which we do so is to be upfront and honest in our dealings with people. I’m so glad that you were able to experience this firsthand and I thank you for your business and for taking the time to write a review of your experience for others to read. Thanks again, Theo
Robert A.
06/2011
5.0
heating & air conditioning/hvac
+ -1 more
Conditioned Air did everything they could to resolve the problem in a timely manner. I would not, however, give good marks to Trane Customer Service and Support, which was sadly deficient.
Description of Work: Company installed a Trane Air Conditioner that was too noisy. After several calls to the Trane Company, a Trane representative and the Conditioned Air technician came down and replaced a fan blade (and possibly made other changes) that resulted in a 12dB drop, to the satisfaction of the property owner.
Rating Category
Rating out of 5
quality
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Response from Conditioned Air Co of Naples LLC
Member, Thank you for trusting Conditioned Air with your service needs. While I am happy to hear that we were responsive and timely, I was sorry you had a poor experience with the Trane Manufacturer’s representative. I have let them know that the level of customer service was below what you should have expected from a reputable company such as Trane. Thank you again for allowing Conditioned Air to be your air conditioning company and I trust you will have a long time with a problem free system. Thanks, Theo Etzel
Abeer S.
06/2011
5.0
heating & air conditioning/hvac
+ -1 more
They were very professional and I was happy with their service. The prices were pretty reasonable. They fixed the problem on the spot and suggested that I go with a twice yearly maintenance program. I am planning to do this. The technician showed me the problem and I felt confident because he showed me his work and what he was doing. He kind of educated me about air conditioning and the importance of maintenance. They are a great company and I will recommend them. They exceeded my expectations. I will use them again in the future.
Description of Work: I used Conditioned Air to repair a problem with my air conditioning system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
Response from Conditioned Air Co of Naples LLC
Member, I am pleased to learn that we exceeded your expectations as this is one of our core values and a goal we strive for with each of our clients. I’m glad we could take of your problem and get you cooling again quickly. I’m a big believer in preventative maintenance myself and I hope you will find value in our program. Thank you again for taking the time to write and I hope you find many years of trouble free comfort from your system. Thanks, Theo Etzel
Terry L.
05/2011
5.0
heating & air conditioning/hvac
+ -1 more
They made it right and the price was reasonable. They were very responsive. I will hire them again in the future.
Description of Work: I used Conditioned Air to repair a motor failure in my air conditioning unit.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Conditioned Air Co of Naples LLC
Member, Thank you for taking the time to post your thoughts about our work. I am glad we were able to respond to you timely, correct the problem, and provide a solution at a reasonable cost. It is always our goal to perform in such a way that creates a long term customer and provide value to you. I appreciate your allowing us to earn your business and hope you will call on us again should the need arise. Thank you again for your trust. Theo Etzel
Paula S.
05/2011
5.0
heating & air conditioning/hvac
+ -1 more
They are absolutely fabulous. They have some of the genuinely nicest service people I have run across from any company down here. Their technicians are on time and frequently early. When they tell me they will be here at 8:00, it isn't uncommon for them to show up at 7:45. They replaced my air conditioning system in 2001 or 2002. I've had a contract with them ever since.
Description of Work: They have been my air conditioning service company for ten years. I have an annual maintenance agreement. They come out twice a year to check my system top to bottom. They drain it, replace my filters, calibrate, and inspect.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from Conditioned Air Co of Naples LLC
Member, Thank you so much for taking the time to post your comments. I certainly appreciate your long standing loyalty and I’m glad we can deliver service in such a way that keeps you comfortable and happy. Our whole team is focused on meeting, and hopefully exceeding, your expectations. You know you can contact us anytime you need us and we’ll be right there. Thanks again for your comments and I wish you many years of service from your system. Theo Etzel
MARIANNE B.
12/2010
5.0
heating & air conditioning/hvac
+ -1 more
We purchased a condo in Naples this summer and needed to have a maintenance check on the HVAC system. We contacted this company because they're Angie's list members. We contacted them via e-mail. They responded very quickly and a date was set. The technician Daniel Doe arrived at the said time. He was very pleasant and informative. He performed a very detailed check on the system. It included and not limited to changing filters, flushing drain lines, cleaning coils and testing pressures. He explained all that he did. We signed up for a twice yearly service. We were very satisfied with the experience.
Description of Work: Preformed preventative maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Conditioned Air Co of Naples LLC
Member: Thank you for having us service your home comfort needs. We receive many compliments on Daniel Doe and I’m glad you had the same positive experience our other customers have had. Thank you again for your trust and confidence in the people of Conditioned Air. Theo Etzel
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Pool and Spa Service,
Architects,
Wells and Pumps
FAQ
Conditioned Air Co of Naples LLC is currently rated 4.8 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Conditioned Air Co of Naples LLC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Conditioned Air Co of Naples LLC offers free project estimates.
Yes, Conditioned Air Co of Naples LLC offers eco-friendly accreditations.
No, Conditioned Air Co of Naples LLC does not offer a senior discount.
Yes, Conditioned Air Co of Naples LLC offers emergency services.
Yes, Conditioned Air Co of Naples LLC offers warranties.
Conditioned Air Co of Naples LLC offers the following services: Residential & Commercial Repair & Installation. Maintain Heating & Air Conditioning. Heat Pumps. Indoor Air Quality. Air Cleaners. Thermostats. Dehumidifying Systems, Ventilation, & Filtration. Refrigeration Equipment & Ice Machines. Pool Heaters. Custom Ductwork Fabrication.