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Complete Care Air Inc

Heating and Air Conditioning, Electrical, Plumbing,

About us

My name is Scott Laatsch and I'm a licensed Florida Air Conditioning contractor. I'm a local small family owned business. I am certified in a wide variety of technical skills. Complete Care Air is a small business but don't mistake the business size for a lack of knowledge. I've been working with residential and commercial HVAC systems my whole life, and opened Complete Care Air just over 2 years ago and if you or your business have an issue that is fixable I can fix it.

Business highlights

9 years of trusted experience
Emergency Services Offered

Services we offer

AC Repair, Emergency AC Repair, Commercial AC Repair, Air Purification Systems, AC Replacements, AC Maintenance, AC Tune-Ups, Service Plans

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.0143 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 76-143 of 143 reviews

Brice R.
06/2019
5.0
electrician, heating & air conditioning/hvac
  + 0 more
I purchased two new A/C units with Complete Air. The price was very good but the installation was also great; on time and very professional. I am also on a service plan with Complete Air as I know how important it is to keep the units working well especially in Florida. During a check up, Scott found a problem with one of the units. He told me about the issue but quickly told me everything is under warranty so no cost to me. He took care of issue as promised. Complete Air is one of the rare companies who give great prices and take care of the installed equipment but more importantly take care of their customers. Highly recommended.
Description of Work: Air conditioning/Air conditioning service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Melissa M.
06/2019
5.0
heating & air conditioning/hvac
  + -1 more
Scott is awesome! He arrived right on time and worked quickly but efficiently. I have been using his services for the past few years and will never use anyone other then him going forward! He is honest and doesn’t try to sell you on things you do not need. Highly recommend, you won’t be sorry!
Description of Work: Maintenance and repair of our air conditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Pamela S.
05/2019
5.0
heating & air conditioning/hvac
  + -1 more
I highly recommend this Complete Air and Scott. He came out and priced exactly what needed to be fixed and took care of the problem and made the repairs right away. There were no hidden agendas and again he was very clear about what needed to be done and why. It felt good to deal was someone honest in this business. You can’t go wrong with this company.
Description of Work: I needed my compressor replaced after a year and a half. The company that installed it a year and a half ago came out two weeks prior and all of a sudden it stopped working. Every time they come out I’ve gotten more recommendations of things I needed to do to make my system work better. I finally contacted completely I needed my compressor replaced after a year and a half. The company that installed it a year and a half ago came out two weeks prior and all of a sudden it stopped working. Every time they come out I’ve gotten more recommendations of things I needed to do to make my system work better. I finally contacted Complete Air and spoke with Scott. He explained everything to me in a way I could understand. What struck me most was his honesty and how his interest was mostly to fix my problem. In fact he came out right away because my AC wasn’t working and I wasn’t even a customer yet. I highly recommend this company and Scott.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

santo C.
05/2019
5.0
electrician, heating & air conditioning/hvac
  + 0 more
called scott. was at my condo within 3hrs. quickly diagnosed the problem. explained it. fixed it. couldn't have been easier. simply the best. simply the best
Description of Work: emergency service on air conditioning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Thomas H.
05/2019
5.0
heating & air conditioning/hvac
  + -1 more
Complete Care Air did a great job. All work requested was done in a timely, cost effective manner. Have found that whenever a service request is made to this company, the work is thoroughly completed the first time-no need for a return visit. They provide worry free service at a reasonable price! Never need to look elsewhere!!
Description of Work: HVAC annual check up/maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda M.
03/2019
5.0
heating & air conditioning/hvac
  + -1 more
Scott is pleasant to deal, reminds when your periodic maintenance is due. Prices reasonable, Good experience
Description of Work: AC tuneup, Surge protector

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert S.
02/2019
5.0
heating & air conditioning/hvac
  + -1 more
Scott took care of the problem as and when promised, once in our absence. The repair was done professionally with no follow-up problems. In both visits, the work area was left neat and clean, with no evidence that work had been done.
Description of Work: Repair of AC air handler, routine AC maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

McPhail Property Management T.
02/2019
5.0
heating & air conditioning/hvac
  + -1 more
Complete Care Air, is a great company! Honest, punctual and reliable. I use them not only for my personal home but also for my property management clients. I would whole heartily recommend Complete Care Air to anyone!
Description of Work: AC work on home unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Kim D.
01/2019
5.0
heating & air conditioning/hvac
  + -1 more
Super nice friendly professional clean love them
Description of Work: My Air-conditioner stopped working I called them Saturday morning he was here Saturday afternoon and had me fixed and running again within an hour I am absolutely going to keep using them to do regular maintenance on my air conditioning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Doris C.
01/2019
5.0
heating & air conditioning/hvac
  + -1 more
Prompt, professional, fair price, great service. Highly recommend!
Description of Work: AC maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Christy G.
12/2018
5.0
heating & air conditioning/hvac
  + -1 more
Scott (Complete Care Air) was referred by an associate and highly recommended. Scott came over to our house and gave us his background and history in the industry. He spent as much time as we needed answering every question we had regarding his products and services and describing several alternatives as solutions to our AC issues. There was no high pressure sales tactics and he was not interested in signing us up for some expensive service arrangement. Scott gave us a price quote on a couple of units that interested us and the pricing was excellent vs. some of the bigger name firms in the area. Once we agreed to the purchase of the new units, Scott outlined the next few steps and was right on the mark in terms of delivery and installation. Scott asked for nothing upfront and we settled the bill once the job was completed. The installation went smoothly and easily passed the county inspection. I will also point out that Scott thoroughly cleaned up after the installation of the two units and was meticulous with his work. I would highly recommend Scott and Complete Care Air if you are in need of a new system.
Description of Work: New AC System.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pat C.
11/2018
5.0
heating & air conditioning/hvac
  + -1 more
Scott presented a succinct description of my options for a new air conditioner, basing it on quality of various models and my money's worth depending on how I use the machine. Upon a bi-annual inspection discovery of a broken part, he patiently explained the function and problem with the part. His very quick response to any message I send regarding service is indicative of his overall professionalism. I highly recommend this business.
Description of Work: new AC purchase & install and 6-month maintenance visits on AC system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

AUSTIN W.
10/2018
5.0
heating & air conditioning/hvac
  + -1 more
Scott was very responsive and efficient and a nice guy.
Description of Work: AC maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Marilyn J.
10/2018
5.0
heating & air conditioning/hvac
  + -1 more
Excellent, professional and courteous service. Repairs performed quickly and in line with estimate. Will use Complete Care Air for all our future heating and air conditioning needs.
Description of Work: Air conditioning repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

mike J.
10/2018
5.0
heating & air conditioning/hvac
  + -1 more
Complete Care Air come out replace bad part clean the unit had us cooling in no time.
Description of Work: AC was not cooling.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Patricia L.
08/2018
5.0
heating & air conditioning/hvac
  + -1 more
Great, taken care of in about 20 minutes.
Description of Work: Air conditioner not working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sharon B.
08/2018
5.0
heating & air conditioning/hvac
  + -1 more
My HVAC unit stopped cooling. I called and he was here almost immediately. He addressed the issue and refilled my unit. He was fast, efficient and very helpful. His level of professionalism is second to none and he is easy to talk to.
Description of Work: HVAC recharge and tuneup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cory S.
08/2018
5.0
heating & air conditioning/hvac
  + -1 more
The few times I’ve neede them, Complete Care Air showed up promptly and fix my issue right away. Good rates, great service. Will definitely call them next time I need A/C service.
Description of Work: Air conditioning check up/ repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen I.
08/2018
5.0
heating & air conditioning/hvac
  + -1 more
Scott and his technician both came out and fixed it immediately. It has been perfect ever since. He explains everything so you can understand it and is fast and efficient. I have been using Complete Care Air for 6 years now and have never been disappointed once.
Description of Work: my A/C drain was clogged.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Doug C.
07/2018
5.0
heating & air conditioning/hvac
  + -1 more
I cannot say enough about Scott and his help provided to us. Our AC went out and I called at 7:00. He was over immediately and took care of everything. We just moved here from Chicago 9 months ago and had a couple disappointments with previous AC companies. Our AC problem is now officially solved.
Description of Work: AC Failure

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert S.
06/2018
5.0
electrician, heating & air conditioning/hvac
  + 0 more
Flawlessly. Service was arranged at a distance. The service was performed promptly, and when I arrived later, everything was in perfect order. One would not know heavy work had been done.
Description of Work: Replacement of faulty air-handler motor; subsequent routine maintenance of AC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Charles L.
06/2018
5.0
heating & air conditioning/hvac
  + -1 more
After repair air conditioning in the house function great.
Description of Work: Add refrigerant and seal leaker.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christina M.
06/2018
5.0
heating & air conditioning/hvac
  + -1 more
5 stars!!! Complete Care Air Inc was awesome!!! Professional, punctual, honest...did such a great job and all at a great price. When they came to give us an estimate for a new AC unit, they went that extra mile in helping us choose the best option for functionality and price that fit our budget. They took the time to make sure our old unit would last until the new unit was installed. In less than a week, the new unit was installed and we couldn't be happier! Great customer service!
Description of Work: New AC Unit installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Paula G.
04/2018
5.0
heating & air conditioning/hvac
  + -1 more
Wonderfully. Scott was recommended by our handyman. From the initial phone call to installation of the nest and the servicing of the air conditioning unit, he was professional, informative and punctual. I definitely will recommend him and use him again.
Description of Work: Installation of Nest thermostat and servicing A/C unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Candoce Z.
03/2018
5.0
heating & air conditioning/hvac
  + -1 more
My first contact with Scott came about after I had experience with another company giving me an estimate of $1600 for a repair for my air conditioner. Scott looked at it & said it needed a good cleaning & a small part needed replacing & gave me a bill for $175! He has been maintaining my unit for the last 2 yrs & I have been very happy. He is now also maintaining several of my friends units as well. He is very honest & takes pride in doing a good job. I highly recommend him!
Description of Work: General maintenance & repairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

3945 10th ave NE, Naples, FL 34120

https://www.completecareair.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
CAC1818417
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Electrical,
Plumbing,
Home Automation,
Handyman Services,
Lighting

FAQ

Complete Care Air Inc is currently rated 5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Complete Care Air Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Complete Care Air Inc offers free project estimates.
No, Complete Care Air Inc does not offer eco-friendly accreditations.
No, Complete Care Air Inc does not offer a senior discount.
Yes, Complete Care Air Inc offers emergency services.
Yes, Complete Care Air Inc offers warranties.
Complete Care Air Inc offers the following services: AC Repair, Emergency AC Repair, Commercial AC Repair, Air Purification Systems, AC Replacements, AC Maintenance, AC Tune-Ups, Service Plans

Contact information

3945 10th ave NE, Naples, FL 34120

https://www.completecareair.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day