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Complete Care Air Inc

Heating and Air Conditioning, Electrical, Plumbing,

About us

My name is Scott Laatsch and I'm a licensed Florida Air Conditioning contractor. I'm a local small family owned business. I am certified in a wide variety of technical skills. Complete Care Air is a small business but don't mistake the business size for a lack of knowledge. I've been working with residential and commercial HVAC systems my whole life, and opened Complete Care Air just over 2 years ago and if you or your business have an issue that is fixable I can fix it.

Business highlights

9 years of trusted experience
Emergency Services Offered

Services we offer

AC Repair, Emergency AC Repair, Commercial AC Repair, Air Purification Systems, AC Replacements, AC Maintenance, AC Tune-Ups, Service Plans

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.0143 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 143 reviews

Pat L.
07/2024
5.0
heating & air conditioning/hvac
  + -1 more
Living in Florida, it’s essential to have an annual contract with an A/C company. Complete Care Air services my a/c twice a year and I’ve never had a problem because they maintain it so well. They are competent, reliable, family owned business. They have a quick response time to calls and emails. The technicians are knowledgeable and experienced and on time! Everyone is courteous, friendly and capable. I highly recommend them.
Description of Work: Regular service maintenance for A/C.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Gina H.
05/2024
5.0
heating & air conditioning/hvac
  + -1 more
Great service and price. Had an install of a new AC unit with them and it was a great experience. Now they maintain my units. Great service and price from an honest team.
Description of Work: New AC unit and maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rick B.
05/2024
5.0
heating & air conditioning/hvac
  + -1 more
The owner, comes and services our home aircon. He is very detailed on explaining what's going on and what our options are. Very reasonable. What demonstrates he stands by his qualifications, he's not hustling for long contracts He's confident that we'll be satisfied with his service and we'll call up in 6 months for service. He's the real deal.
Description of Work: AC service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

david S.
04/2024
5.0
heating & air conditioning/hvac
  + -1 more
Our technician initially suspected a major problem with one of our cooling units due to temprature of the air that was blowing. After describing our issue and informing me of my alternatives he decide to check the air a second time to show me the results. Lady luck was on our side the second test revealed that there were no issues and his checking on the roof confirmed it. If not for him being both diligent and honest we might have embarked a an expesive repair or replacement. He is to be commended for his work. Dave Sibits
Description of Work: A semi annual clean and check

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Ray R.
03/2024
5.0
heating & air conditioning/hvac
  + -1 more
they are so responsive and always come up with a solution to a problem. They are fair with the prices they charge and they always pick up the phone ready to help!
Description of Work: semiannual maintenance, but I'm talking about the overall service they provide for the past few years.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rob C.
11/2023
5.0
heating & air conditioning/hvac
  + -1 more
Simply the best AC company in Southwest Florida. Professional staff from the office to the technician coming to your house. Always show up on time , text you 20-30 before they show up. They always let you know what’s going on with your AC unit good or bad. Don’t even mess around with any other company just call them.
Description of Work: Came to my house for a maintenance on my AC unit. Everything was good they come every 6 months for regular maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carmen D.
11/2023
5.0
heating & air conditioning/hvac
  + -1 more
Complete Air Care is ALWAYS on time, knowledgeable, polite and professional. I have been under contract with them for year-round care of my 2 air conditioning units for a few years and have been very happy with their work. They are aways pleasant on the phone and available whenever needed.
Description of Work: Yearly units check up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Claudia W.
07/2023
5.0
heating & air conditioning/hvac
  + -1 more
I normally don't write reviews but when I'm in need of someone I read them all the time. In this case I felt the need to write one for all of you who also read reviews. I whole heartily recommend this company. We were told by another company that our evaporator coil was leaking and needed to be replaced, and our liquid line drier needed repairing. We had Complete Care Air (Scott, the owner) come out for a second opinion. Turns out we did NOT have a leak in our coil. He was able to replace the liquid line drier on the spot and now the system is fine. I highly recommend this company. Fast response, professional, good value and honest!
Description of Work: Replaced liquid line drier

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,075

John M.
07/2023
5.0
heating & air conditioning/hvac
  + -1 more
Complete Care Air performed my 6-month maintenance and was thorough and professional at a reasonable price. I would definitely recommend them.
Description of Work: 6-month maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Howard H.
06/2023
5.0
heating & air conditioning/hvac
  + -1 more
Excellent service as usual. I won't use anyone else.
Description of Work: six monthly service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nicolas B.
04/2023
5.0
heating & air conditioning/hvac
  + -1 more
Scott and Erica have always provided exceptional service to us and anyone we refer them too! From customer service and response time to the work performed to resolve any issue they have been a pleasure to work with.
Description of Work: AC install and service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tracey M.
03/2023
5.0
heating & air conditioning/hvac
  + -1 more
Erica and Scott are some of the best people you’ll ever meet. They have been so helpful over and over again. Professional, punctual and hard working. They have been serving our home since we moved here and I wouldn’t have anyone else!
Description of Work: A 6 month service call

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mitchell Z.
03/2023
5.0
heating & air conditioning/hvac
  + -1 more
As usual, excellent service at a reasonable price.
Description of Work: Routine maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Howard H.
08/2022
5.0
electrician, heating & air conditioning/hvac
  + 0 more
The price was fair. The service was excellent. The installation was very clean and tidy and completed in a day. The guys were skilled and courteous. I could not have asked for a better experience. An honest company with great after-sales service.
Description of Work: New A/C unit installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marilyn V.
08/2022
5.0
electrician, heating & air conditioning/hvac
  + 0 more
The best work ethic seen in a long time. Very educated in the field and so clear in explaining everything! Best best best!
Description of Work: Air conditioner work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brian S.
08/2022
5.0
electrician, heating & air conditioning/hvac
  + 0 more
The installation was on time and completed in one session. The staff was professional, courteous and responsive to any questions or concerns that I had. The job was completed around my schedule and the staff cleaned up after the job was done. I was pleased with the process and the AC unit
Description of Work: Installation of Trane AC and ultra violet air purifier.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

paul N.
07/2022
5.0
electrician, heating & air conditioning/hvac
  + 0 more
Scott inspected the air handler and confirmed the presence of buildup on blower and coils, though not severe enough to warrant the expense of a cleaning, due to the age and remaining useful life. He said the unit could be nursed along until something major fails which would warrant replacement the system. A few days later, as the outdoor temp. intensified, the unit was failing to keep up. Cameron stopped by to check the refrigerant in the condensing unit, which was low. He boosted the level, and made sure the system was producing satisfactory and sustained results. Since then, it has been running as well as ever. These guys provide honest assessments and excellent service.
Description of Work: Possible air handler cleaning & service recommendations for a 14 year old Trane

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Joni I.
07/2022
5.0
heating & air conditioning/hvac
  + -1 more
When my newly installed AC stopped working suddenly, the installer refused to come service it even though we had a contract. The situation was urgent bc temps were in the 90s and we were going out of town for a week. Florida Cool did not care, fortunately my neighbor took the reins and called Complete Care Air. Cameron arrived promptly and fixed the AC even though we were not customers. We are now! They care about people unlike Florida Cool!
Description of Work: Air Conditioning Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Albert B.
05/2022
5.0
heating & air conditioning/hvac
  + -1 more
Great service, quick and friendly repair person. These are awesome folks. I appreciate and thank them.
Description of Work: Air Conditioning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Mary M.
04/2022
5.0
electrician, heating & air conditioning/hvac
  + 0 more
Have used Complete Care Air for a few years now. They are very responsive, efficient, and reasonably priced. My AC went out on Easter Sunday. I called Monday morning and a technician was here by 12:30 (a Monday after a holiday!).
Description of Work: fix and tune up the AC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Doug C.
04/2022
5.0
heating & air conditioning/hvac
  + -1 more
Very professional and knowledgeable. Services our home on a monthly basis, using there affordable maintenance service plan. Highly recommend their company!
Description of Work: AC Maintenance

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carmen D.
04/2022
5.0
heating & air conditioning/hvac
  + -1 more
I needed an old A/C unit replaced and they not only replaced perfectly, but improved the installation for ease of access. The crew was polite, knowledgeable and professional. I somehow managed to overpay and after I called them to rectify, I received a check in the mail the next day! Scott didn't even ask for proof in the "over payment". The best service ever!
Description of Work: Replace A/C

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

patty M.
04/2022
5.0
heating & air conditioning/hvac
  + -1 more
Scott responded immediately and had the new motor installed within 24 hours of our call. we have now hired them to do our yearly maintenance. I like that it is a small company and they respond to emergency calls within the hour.
Description of Work: motor failed and they installed a new motor and did the paperwork needed for the warranty

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Joe M.
04/2022
5.0
heating & air conditioning/hvac
  + -1 more
Scott was prompt and professional. I signed up for the service plan that also gives us a discount on parts. Great deal!
Description of Work: Not blowing cold air. Evaporator was replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steve T.
02/2022
5.0
heating & air conditioning/hvac
  + -1 more
Excellent service! Very responsive. Fair pricing! Very professional! Answered the questions we had and technician was very pleasant. Appointment was easy and follow and billing was great!
Description of Work: HVAC maintenance and cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

3945 10th ave NE, Naples, FL 34120

https://www.completecareair.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
CAC1818417
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Electrical,
Plumbing,
Home Automation,
Handyman Services,
Lighting

FAQ

Complete Care Air Inc is currently rated 5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Complete Care Air Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Complete Care Air Inc offers free project estimates.
No, Complete Care Air Inc does not offer eco-friendly accreditations.
No, Complete Care Air Inc does not offer a senior discount.
Yes, Complete Care Air Inc offers emergency services.
Yes, Complete Care Air Inc offers warranties.
Complete Care Air Inc offers the following services: AC Repair, Emergency AC Repair, Commercial AC Repair, Air Purification Systems, AC Replacements, AC Maintenance, AC Tune-Ups, Service Plans

Contact information

3945 10th ave NE, Naples, FL 34120

https://www.completecareair.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day