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Complete Care Air Inc

Heating and Air Conditioning, Electrical, Plumbing,

About us

My name is Scott Laatsch and I'm a licensed Florida Air Conditioning contractor. I'm a local small family owned business. I am certified in a wide variety of technical skills. Complete Care Air is a small business but don't mistake the business size for a lack of knowledge. I've been working with residential and commercial HVAC systems my whole life, and opened Complete Care Air just over 2 years ago and if you or your business have an issue that is fixable I can fix it.

Business highlights

9 years of trusted experience
Emergency Services Offered

Services we offer

AC Repair, Emergency AC Repair, Commercial AC Repair, Air Purification Systems, AC Replacements, AC Maintenance, AC Tune-Ups, Service Plans

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.0143 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 51-143 of 143 reviews

Barry A.
07/2020
5.0
electrician, heating & air conditioning/hvac
  + 0 more
Always on time, excellent work, reasonable cost and with ideas about how I can perform a little ongoing care myself.
Description of Work: Over the last 5 years they have repaired my HVAC, added ultraviolet lights and done periodic maintainance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laurie B.
07/2020
5.0
heating & air conditioning/hvac
  + -1 more
Very honest company! This company is very respectful, personable and the most important is honest!
Description of Work: Fix AC after storms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

STeve S.
07/2020
5.0
electrician, heating & air conditioning/hvac
  + 0 more
We get to our house after being away for a while and 2 units are down. Our usual large company place we used had an answering service in Cleveland... Could not give us any information and we were looking at over 90 degrees in the house. i read up on a few ac repairmen and Complete Care came up with dozens of 5 star ratings.. I called and they said they could be there by 7pm... I went with it and i could not have been more pleased. He was thorough, pleasant and informative He was able to get one going after finding a plugged drain and the other the next day with a new motor. He has a midwestern mentality do what you say you will do at a fair price... As you can see I am not the only happy customer
Description of Work: emergency AC repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

charles Z.
07/2020
5.0
heating & air conditioning/hvac
  + -1 more
We called Scott from Complete Care Air in the evening and he sent someone to the house immediately. He found both units had clogged drain lines and flushed both machines. The system is now working fine. We have used this company in the past and they are very professional and the price is always reasonable.
Description of Work: A/C was not working

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Beth K.
05/2020
5.0
electrician, heating & air conditioning/hvac
  + 0 more
It went very well! Scott gave us a couple options on how to fix the problem and the unit has been running better than ever since!
Description of Work: Our unit frozen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary C.
04/2020
5.0
electrician, heating & air conditioning/hvac
  + 0 more
Well! Moved in 5 months ago. The system was tuned up and I also understood my system after the call. Also installed bulb to prevent mold buildup inside
Description of Work: AC Tune Up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Pat C.
04/2020
5.0
electrician, heating & air conditioning/hvac
  + 0 more
Very professional, punctual, I trust them.
Description of Work: bi-annual maintenance on AC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Maureen S.
04/2020
5.0
heating & air conditioning/hvac
  + -1 more
We made an appointment for an annual checkup and Scott arrived on time, checked the entire system so we are comfortable it’s is in perfect condition for when we go up North. Scott is a true professional, he stands by his work and we are confident that when we are not here our system will be in excellent working order. We also know, that in the unlikely event there is a problem, we will be able to reach Scott and he will be there to resolve the problem quickly and charge a fair price. We highly recommend Complete Care Air. Their name really says it all, Scott really does CARE that the complete a/c does it’s job after he does his. MRS
Description of Work: Annual service ,change filter, checked to be sure system was working properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christy G.
04/2020
5.0
heating & air conditioning/hvac
  + -1 more
Originally had systems installed. Price was great. Work was professional. On time for maintenance and very reasonably priced. No pressure to buy upgrades or long term packages.
Description of Work: Maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jessica D.
03/2020
5.0
heating & air conditioning/hvac
  + -1 more
Scott is wonderful, I first started using complete care with the purchase of my condo. I knew nothing about my A/C unit and wanted to get a full workup. He helped me through the original appointment to get everything on track and cleaned and since then has done all necessary "check ups" to make sure I am getting optimal use of my unit for the best quality air in my home.
Description of Work: Maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennifer B.
01/2020
5.0
heating & air conditioning/hvac
  + -1 more
Great service, great quality, great price and great company!! Would recommend hands down!!!
Description of Work: Air conditioning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Keith K.
01/2020
5.0
heating & air conditioning/hvac
  + -1 more
Scott was excellent he was thorough and fast and explained our issues. All issues were resolved the first time. Scott met all his commitments. After using others who were terrible I would highly recommend Scott to others.
Description of Work: Repair central a/c
Rating CategoryRating out of 5
Yes, I recommend this pro

Patricia L.
12/2019
5.0
heating & air conditioning/hvac
  + -1 more
Great as always. Fixed in short order. Always prompt, great personality, neat work.
Description of Work: AC not running.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Berny H.
12/2019
5.0
heating & air conditioning/hvac
  + -1 more
Scott found a coolant leak and used his experience and knowledge to get the machine back in service. He advised us that his "fix" may or may not work and that the air handler may need to be replaced if it didn't solve the problem. So far so good. We'll see how it works during the next cooling season.
Description of Work: Our A/C quit and Scott diagnosed the problem quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Jim M.
11/2019
5.0
heating & air conditioning/hvac
  + -1 more
Very well-technician diagnosed it immediately and handled it quickly and effectively
Description of Work: AC-liquid removal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas H.
11/2019
5.0
heating & air conditioning/hvac
  + -1 more
As in the past, the work was done in a timely manner at a reasonable price and in a professional manner. We never worry about our system with the Complete Air team watching over it!
Description of Work: Annual a/c maintenance check

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeffrey H.
10/2019
5.0
heating & air conditioning/hvac
  + -1 more
I am able to offer my highest praise and recommendation for Scott Laatsch and Complete Care Air. I met Scott a couple of years ago, at a time when I had made the rounds with our area’s major AC companies. I was feeling under-served and taken advantage of. I interviewed Scott on the phone. I was impressed with his attention to customer needs. I have been with Scott for two or three years now. He has helped me extend the life of an aged system, and later he installed a new system that is awesome. While I cannot comment about pricing, I think it is fine. What pleases me is that Scott is HONEST and RELIABLE. I treasure that in a person who helps me in areas where I am not an expert.
Description of Work: AC maintenance and replacement

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barry A.
10/2019
5.0
heating & air conditioning/hvac
  + -1 more
On time, fully explained with options, and price was reasonable.
Description of Work: A few years ago repaired and cleaned furnace and AC, and installed ultraviolet lights. Recently, on very short notice cleaned and tuned up the AC. Also replaced the ultra-violet light bulbs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marilyn J.
09/2019
5.0
heating & air conditioning/hvac
  + -1 more
Did a great job at a fair price. Very professional, no issues.
Description of Work: Installed new, more efficient heating and air conditioning unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Terry B.
09/2019
5.0
heating & air conditioning/hvac
  + -1 more
I met Scott thru a client of mine and I liked him so much I immediately asked him to come out and service our AC system. He came out showed up on time, checked out our system made a few recommendations and it has been working perfectly. I have referred him to a couple of my clients and they have also been very happy with his service. I will definitely continue to use Scott and continue to recommend him to all of my real estate clients.
Description of Work: Serviced AC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Joshua W.
09/2019
5.0
heating & air conditioning/hvac
  + -1 more
very professional and up to code would use him again neighbors recommended him he is the third a/c guy at my house in 4 years have 3 units and when the next one goes out he is my guy from now on (hard to find honest people and he is one of them fixed other unit that another company replaced wrong for $200 thanks again scott
Description of Work: put a new trane a/c unit in

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ian B.
08/2019
5.0
heating & air conditioning/hvac
  + -1 more
Always great service from Scott at Complete Care Air. Highly recommend.
Description of Work: Servicing of air condition unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

karen C.
07/2019
5.0
heating & air conditioning/hvac
  + -1 more
Wonderful! Scott is the best! He is punctual, honest,and knows all of the ins and outs of the heating and air conditioning business. He has also repaired our refrigerator and replaced our hot water heater. I can’t say enough good things about him!!
Description of Work: Air conditioning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennifer T.
07/2019
5.0
heating & air conditioning/hvac
  + -1 more
Scott always provides prompt and professional service, thank you....
Description of Work: Routine maintenance and upgrades to our air conditioner....

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brice R.
06/2019
5.0
heating & air conditioning/hvac
  + -1 more
We purchased our replacement AC units through Complete Car Air. The price was very good but more important I knew that Scott would do the work and not someone else I didn’t know. The installation was done when Scott promised and on time. Scott is now doing our semi annual maintenance at a reasonable price. Highly recommend Scott and Complete Care Air.
Description of Work: AC purchase, installation and service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

3945 10th ave NE, Naples, FL 34120

https://www.completecareair.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
CAC1818417
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Electrical,
Plumbing,
Home Automation,
Handyman Services,
Lighting

FAQ

Complete Care Air Inc is currently rated 5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Complete Care Air Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Complete Care Air Inc offers free project estimates.
No, Complete Care Air Inc does not offer eco-friendly accreditations.
No, Complete Care Air Inc does not offer a senior discount.
Yes, Complete Care Air Inc offers emergency services.
Yes, Complete Care Air Inc offers warranties.
Complete Care Air Inc offers the following services: AC Repair, Emergency AC Repair, Commercial AC Repair, Air Purification Systems, AC Replacements, AC Maintenance, AC Tune-Ups, Service Plans

Contact information

3945 10th ave NE, Naples, FL 34120

https://www.completecareair.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day