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Complete Care Air Inc

Heating and Air Conditioning, Electrical, Plumbing,

About us

My name is Scott Laatsch and I'm a licensed Florida Air Conditioning contractor. I'm a local small family owned business. I am certified in a wide variety of technical skills. Complete Care Air is a small business but don't mistake the business size for a lack of knowledge. I've been working with residential and commercial HVAC systems my whole life, and opened Complete Care Air just over 2 years ago and if you or your business have an issue that is fixable I can fix it.

Business highlights

9 years of trusted experience
Emergency Services Offered

Services we offer

AC Repair, Emergency AC Repair, Commercial AC Repair, Air Purification Systems, AC Replacements, AC Maintenance, AC Tune-Ups, Service Plans

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.0143 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 101-143 of 143 reviews

Frank W.
03/2018
5.0
electrician, heating & air conditioning/hvac, plumbing
  + 1 more
Excellent. The nice thing about Scott was he always gave us options on the jobs he was doing including the pros and cons of the work and what could be expected.
Description of Work: Air conditioning maintenance Plus various handyman jobs from hanging fans to hanging grab bars and fixing plumbing issue

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas H.
03/2018
5.0
heating & air conditioning/hvac
  + -1 more
Smooth as usual. Everything checked out and maintained well. As an absentee owner, it is a great feeling to know that someone is going to be there at a moments notice to ensure all is well with your system. We don’t have to worry, because Scott has taken care of our home!!
Description of Work: Seasonal A/C tune up and check up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Thomas H.
03/2018
5.0
heating & air conditioning/hvac
  + -1 more
Complete Care Air is a first rate company that is very professional, and responsive in meeting the needs of the consumer. They are the one and only company that we will contact for any issues we may have. We value the piece of mind that we get from knowing that our home has been cared for by Scott, all at a very reasonable price.
Description of Work: A/C annual maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KRIS H.
03/2018
5.0
heating & air conditioning/hvac
  + -1 more
We love Scott's work ethic and friendly can-do attitude. He is very smart, kind, polite and is an excellent problem solver. We will definitely continue to hire him to maintain our new system in the coming years.
Description of Work: Scott installed a new energy-efficient HVAC for our home. He also maintained the previous system with semi-annual servicing and checks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brian S.
03/2018
5.0
heating & air conditioning/hvac
  + -1 more
The work was done on a timely schedule. The employees that performed the work were professional and considerate of our home and property and a pleasure to talk to. They explained everything that they were going to do and answered all of our.questions. The work passed the county inspection the first time and the county inspector complemented their detail to safety standards and electrical work.
Description of Work: Purchased and Installed a new AC unit followed by a county inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,500

Charlene S.
03/2018
5.0
handyman service, heating & air conditioning/hvac, plumbing
  + 1 more
Showed up promptly and did great work on unit in condo
Description of Work: Cleaning and servicing unit I. Condo

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John U.
03/2018
5.0
heating & air conditioning/hvac
  + -1 more
Bruno’s tech told me $2300 to repair, that my air handler needed expensive parts. I called Scott, he diagnosed it as a faulty FP&L box. Total cost to repair with a tune-up: $190. Scott knows what he is doing and is honest as the day is long. A nice guy too. No reason to hesitate calling him.
Description of Work: AIr conditioner repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dwane M.
03/2018
5.0
heating & air conditioning/hvac
  + -1 more
Phenomenal, Scott is the best!!! no bs, gives you want you need at the most cost effective way possible. There is no one else I would ever use for AC period.!!!
Description of Work: had new AC unit installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dwane M.
03/2018
5.0
heating & air conditioning/hvac
  + -1 more
Showed up in the same day, was awesome, got it running and was told by another company it couldn't be fixed
Description of Work: Get AC running

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kami J.
11/2017
5.0
heating & air conditioning/hvac
  + -1 more
Honest and professional service. Highly recommend!
Description of Work: My air conditioner wasn’t cooling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Chet H.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
The work was done quickly and efficiently and now we merely require service done twice a year to be sure our system is working properly and the filters are replaced.
Description of Work: Scott is the true professional. He promptly answers his phone, sets the appointment and arrives on time. His workmanship is exemplary. We have been using Complete Care Air for almost 2 years when he first installed and upgraded our HVAC system with Ultravation Blue Glo UV filtering to eliminate any asthma-causing germs and bacteria, as well as expanding our air filtering system to remove any microscopic dust. My wife is an asthmatic and prior to moving to Southwest Florida had many hospitalizations as a result of serious asthma conditions caused by airborne dust, germs and mildew/mold. Since moving here she has not had one incident thanks to the system installed by Complete Care Air. We HIGHLY RECOMMEND the company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John U.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
AC went down. Called one contractor who will remain nameless due to possible liability issues. Told me my unit needed thousands of dollars in repair (either through stupidity or scamming). "No way", I say! Called Scott, who quickly showed up, and diagnosed the problem as being the FP&L box, not anything with the unit. Scott really knows his stuff, he is honest & reasonable. No reservations about him at all. Thanks Scott!
Description of Work: AC repair, unit would not turn on

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Teresa H.
06/2017
5.0
electrician, heating & air conditioning/hvac
  + 0 more
Scott's honesty & professionalism is greatly appreciated! It's nice to know 5 Star Service is available when we need it the most. Thank you, Scott "Complete Care Air" Jon & Teresa Harraden
Description of Work: After a recent direct lightning strike to our home in Golden Gate Estates, Scott repaired our home in multiple ways. Scott's quick response the night of the strike, he spotted a fire had started in the attic from the lightning strike. He took pictures & assured us the attic fire had been distinguished. Second Scott was back bright and early to repair our multi unit carrier air conditioner and attic damage. He was also prepared to fix everything that morning!! Scott installed just what had been destroyed nothing extra we didn't need. (If you know what I mean)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pam F.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
Scott is wonderful. He is professional, considerate and very skilled at his work. He provides excellent customer service. We highly recommend him!
Description of Work: Scott installed a new air conditioner for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Complete Care Air Inc
Thank you!

Patricia L.
03/2017
5.0
electrician, handyman service, heating & air conditioning/hvac, plumbing, home automation
  + 3 more
My sister and brother-in-law are handicapped. Scott takes care of their home, everything that needs to be done, he does well and reasonable. We so thankful Scott is in the area to take care of them. He is a blessing! We trust him with everything.
Description of Work: HVAC and lots of handyman.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia L.
03/2017
5.0
electrician, handyman service, heating & air conditioning/hvac, plumbing, home automation
  + 3 more
All projects were completed just as we wanted. He is knowledgeable, respectful and timely. We have been using Scott a lot, for awhile now.
Description of Work: We have used Scott for heating, cooling, plumbing and many other handyman issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Complete Care Air Inc
Thank you!

stephen F.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
It went well. We are very pleased with our new Trane air conditioning unit. We would highly recommend Complete Care Air, Inc. in Naples, FL for your air conditioning replacement and service needs.
Description of Work: We needed a new air conditioning unit to replace our 15 year old air conditioning unit that failed to work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Complete Care Air Inc
Thank you very much!!!

Kim M.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
Excellent service. Scott also does our maintenance and tune ups and discovered the coils problem during a maintenance visit. He was very prompt in getting the replacement coils installed and hauled the heavy coils through the house being very careful not to damage any walls or stair treads. He does a great job of explaining what he is going to do ahead of time and is always fair and transparent in his pricing. He work is exceptional and very I would very highly recommend him to anyone needing repair or regular maintenance.
Description of Work: Replace a/c evaporator coils on 3 units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Complete Care Air Inc
Thank you!

Sharon E.
03/2017
5.0
electrician, heating & air conditioning/hvac, plumbing, home automation
  + 2 more
Scott did an excellent job with all of this work. He always came when he said he'd come and did the work in a timely manner. We trust Scott with a key to our home.
Description of Work: We have had repairs on heating and cooling and then also installation. Scott has made repairs for us with plumbing and electrical.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Complete Care Air Inc
Thank you very much!!!

Charlene S.
03/2017
5.0
handyman service, plumbing
  + 0 more
Very happpy with quality and efficiency of work done.
Description of Work: Repaired and did maintenance work on condo in a fast efficient way. Was always available when needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Complete Care Air Inc
Thank you very much!!!

Patrice S.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
He is really excellent! A conscientious, knowledgeable and helpful contractor with a strong work ethic. Highly recommend!!
Description of Work: We've used Scott both for a complete new heating & air conditioning system installation, as well as maintenance and repair of an existing system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Complete Care Air Inc
Thank you very much!!!

Stephanie M.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
Excellent - no hiccups Scott takes no money until job is complete
Description of Work: New air conditioners in. 2 homes

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joel T.
03/2017
5.0
heating & air conditioning/hvac, home automation
  + 0 more
Excellent work for a reasonable price. Very responsive. Prompt attention to all requests.
Description of Work: Air conditioning repairs and upgrades. Home automation system. Replace existing lighting with LED light fixtures. Add additional lighting including new wiring. Replace door locks. General house repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Complete Care Air Inc
Thank you very much!!!

Monique I.
03/2017
5.0
electrician, heating & air conditioning/hvac
  + 0 more
He is one of the most reliable and neatest contractors I have ever worked with. He is worth every penny. I can always count on him. I recommend him to all my neighbors and friends
Description of Work: I have used Scott for over 2 years for everything from installing new lights and fans to replacing lights and moving switches, plugs etc. He is also used by all my neighbors for heating an cooling repairs and new installations. He is amazing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Complete Care Air Inc
Thank you very much!!!

Stephanie M.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
Excellent, Scott is very professional, great communication- have hired Scott as a full time person to maintain our AC unit which is twice a year
Description of Work: Maintaining our Air conditioner unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

3945 10th ave NE, Naples, FL 34120

https://www.completecareair.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
CAC1818417
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Electrical,
Plumbing,
Home Automation,
Handyman Services,
Lighting

FAQ

Complete Care Air Inc is currently rated 5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Complete Care Air Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Complete Care Air Inc offers free project estimates.
No, Complete Care Air Inc does not offer eco-friendly accreditations.
No, Complete Care Air Inc does not offer a senior discount.
Yes, Complete Care Air Inc offers emergency services.
Yes, Complete Care Air Inc offers warranties.
Complete Care Air Inc offers the following services: AC Repair, Emergency AC Repair, Commercial AC Repair, Air Purification Systems, AC Replacements, AC Maintenance, AC Tune-Ups, Service Plans

Contact information

3945 10th ave NE, Naples, FL 34120

https://www.completecareair.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day