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ACTION APPLIANCE SERVICE

Appliance Repair

About us

ACTION APPLIANCE SERVICE - Serving Southwest Florida, we specialize in large appliance repair. With us, you won't have to worry about any trip charges when you choose us for your repair needs. Our dedicated team is available 24/7, so feel free to leave us a message anytime. Contact us today for reliable and efficient appliance repair services.

Business highlights

37 years of trusted experience

Services we offer

ALL MAJOR APPLIANCE REPAIRS.

Services we don't offer

N/A


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9135 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
3%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 76-100 of 135 reviews

Lonnie H.
01/2021
1.0
appliance repair
  + -1 more
never use these company's again
Description of Work: repair my frig.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Richard B.
02/2020
5.0
appliance repair
  + -1 more
Well. Required 3 visits. Thanks
Description of Work: Repaired dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

William H.
11/2019
5.0
appliance repair
  + -1 more
A-OK WITH NO PROBLEMS
Description of Work: Replace garbage disposal

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Joseph R.
01/2019
5.0
appliance repair
  + -1 more
Great reliable
Description of Work: Refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sue R.
11/2018
5.0
appliance repair
  + -1 more
Replaced the pump - working great!
Description of Work: Dishwasher not draining

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diane M.
11/2018
5.0
appliance repair
  + -1 more
We liked how professional he was.
Description of Work: Ice maker in frig

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Deborah S.
09/2018
5.0
appliance repair
  + -1 more
Excellent service
Description of Work: Repair of dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

John A.
04/2014
5.0
appliance repair
  + -1 more
Bill and Mike were prompt, clean , efficient and honest in fixing a minor problem with our refrigerator, and evaluating our non-working dish washer. They recommended replacing the dish washer. They are our 1st call for any work in the future.
Description of Work: 1. Reset arm of ice maker (and showed me how to do it properly for the future) 2. Evaluated broken dish washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$58

Ngoc D.
04/2014
5.0
appliance repair
  + -1 more
I was extremely pleased with his service and quick turnaround. His prices were incredibly reasonable, actually cheaper than my husband had predicted. While Bill was onsite, I commented that I had a plumbing issue that I needed to fix, too, and he volunteered to take a look. He happened to have the exact ring needed for the sink drain and fixed that instantly. He did a bit of trouble-shooting on the disposal, too. Definitely went above and beyond the call of duty. I now have Bill and Action Appliance Service on my speed dial. I highly recommend him.
Description of Work: Bill answered my distress call at 8:15am and arrived at my home at 9:45am the same day to fix the broken belt on my dryer. Fortunately, he had the correct size in his truck. He was in and out in under 30 minutes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$116

tobin F.
04/2014
5.0
appliance repair
  + -1 more
I've had some real nightmares but Bill was wonderful. He came last Thursday and had to order a part. He came today and installed the part after it arrived. He was prompt, nice, and clean. He was efficient, reasonably priced, and patient. I can't say enough good things about Bill.
Description of Work: He repaired my 13 year old oven.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

Leo A.
02/2014
5.0
appliance repair
  + -1 more
I called and left a message for the owner at 8:00 am. He called me back within a few minutes and said he thought he could come out that morning. He came at 10:00 am and figured out that I had a switch that had gone bad on my washer. He quoted me a price and he fixed it on the spot as he had the part on his truck. He was very nice and professional. I would use again.
Description of Work: Replaced a switch on the washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Sheila S.
12/2013
5.0
appliance repair
  + -1 more
When I called, the owner (Bill Letchworth) answered the phone and told me that he was doing a repair in the area and may be able to stop by today. If not, he would be here tomorrow. He also stated that it might only be a fuse and if so, the repair would be fairly easy. About 1 1/2 hours later he called me to say he was on his way. He and a young man came in a clean white van. They were both clean, neat and polite (they even put up with my 3 yapping dogs without batting an eye) and had a very professional demeanor. Bill stated that it might be a fuse and sure enough, no hugely expensive part and no huge bill. To my surprise he only charged me $88 for the repair!!! Rest assured that I intend to call this company to repair any major appliance that breaks. They are prompt, friendly and competent. I do not hesitate to highly recommend this appliance repair company to anyone.
Description of Work: Eight year old dryer stopped working yesterday and I was sure it was a goner. Started looking at the prices of new appliances and still can't get over the sticker shock. Was reluctant to call an applicance repair company because I was certain that they would tell me it needs to be replaced AND charge me for a trip charge of course. I decided to be brave and see if there was anyone on Angiie's list. Action Appliance Service was first on the list and had an A rating so I called them and now, 2 hours from the time I called them, I am sitting here typing this review with a load of clothes in the dryer. Now when does THAT ever happen!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$88

nancy F.
11/2013
5.0
appliance repair
  + -1 more
When they arrived, they were clean, courteous and efficient. They quickly determined the problem and he even had the part on his truck that would fix the refrigerator. I am very impressed and would recommend Action Appliance Service to anyone who has an appliance problem.
Description of Work: My refrigerator was not cooling as the bottom freezer was completely frozen over. When Bill Letchworth returned my phone call, he asked for the model number to determine the age of the refrigerator (if it was worth fixing) and to check out the manuals. I was impressed that he would try to determine the potential to repair the refrigerator without charging me for a service call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Jane M.
11/2013
5.0
appliance repair
  + -1 more
Came very promptly, assessed the problem, ordered the part, returned and replaced defective value with new one. Work completed, no problems.
Description of Work: Replaced value in dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$158

Daniel M.
09/2013
5.0
appliance repair
  + -1 more
I left a message with Action Appliance Service to call me about my washing machine. Bill Letchworth, the owner of Action Appliance Service, called me and helped me fix my washing machine right over the phone! After we got it running, he told me to call him if the same thing happened again. He asked me to not do anything to it, if it wouldn't turn on again, because he would like to come out and see exactly why/what was causing the problem . It has been over a week and the machine is running fine. He didn't charge me anything for his time troubleshooting this for me and I really appreciated his help and expertise. I am going to send him $20 because he could have made a service call and could have charged me whatever sum he felt was appropriate (or more likely was not appropriate). He demonstrated that he's a good and honest person and I wouldn't hesitate to contact him again for service.
Description of Work: Fixed my machine by giving me instructions over the phone!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ACTION APPLIANCE SERVICE
Thank you [member name removed]. I received a check for $20 and must say, It is really great to be appreciated in such a way for just helping over the phone. I don't remember ever having that happen before. However, many have kept my name and number and either called me again or referred me to a friend. Thanks again. Bill

Stephen C.
03/2013
5.0
appliance repair
  + -1 more
I had a freezer that wasn't freezing and called Action Appliance based on reviews from here. I called around 8:30am and the owner Bill Letchworth was here by 10:30am. He quickly guessed that the problem was the defrosting mechanism. Apparently it was a common problem. He was finished with the repair before noon. I appreciated his rapid work and professionalism.
Description of Work: The defrosting mechanism for my GE side-by-side freezer was replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$178.08

Larry W.
01/2013
5.0
appliance repair
  + -1 more
Overall was very happy with his knowledge and ability to get the job done.
Description of Work: Refrigerator fan for cooling coils was making alot of noise. He ordered the part before he came based on the model. When he got here the fan was slightly different and wouldn't fit. He took the old fan motor apart and oiled the pad in it, put it back together and the refrigerator is running fine. He said if the repair didn't last he would come back and replace the motor and just charge for the motor and not another service call.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Rachel & Daniel W.
01/2013
5.0
appliance repair
  + -1 more
They diagnosed it properly but unfortunately they were unable to repair it. It requires an after-market part that would be shipped from Texas. I determined it wasn't worth it at the time. They came on time and diagnosed the problem quickly and efficiently.
Description of Work: The control panel on my range was broken – it wasn’t controlling the temperature correctly. They came to diagnose it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lynn M.
08/2012
5.0
appliance repair
  + -1 more
I have a rental unit and got a frustrated call from the renter re: inoperable refrigerator. I found Action appliance and owner Bill Letchworth to be responsive, fast and thorough. The refrig was repaired within 2 hours of my call.I'd definitely call him again for any appliance problems I may have.Lynn Mullin Action Appliance222 Industrial Blvd. Ste 197Naples, Fl. 34104239-643-0033Owner: Bill Letchworth
Description of Work: Bill Lechtworth of Action Appliance de-iced evaporator coils,replaced defrost heater on refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Tricia A.
03/2012
4.0
appliance repair
  + -1 more
I found that the scheduling folks were awesome. They were able to make appointment the same day. The gentleman that came was very clean cut, but wasn’t an affect listener. They did fix the problem and did a job.
Description of Work: They came out and repaired my refrigerator.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PATRICIA F.
02/2012
5.0
appliance repair
  + -1 more
WOW! This company has great service! I made an initial phone call to request a service call and the time from call to finished repair was under an hour. Absolutely the best appliance repair company that I have ever used. And they were very affordable. I would highly recommend this company.
Description of Work: SERVICED GE SXS REFRIGERATOR AS FOLLOWS. DE-ICED EVAPORATOR COILS. REPLACED DEFROST HEATER WITH THE NEW 2 HEATER SINGLE BRACKET SET.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$178

JOSEPH A.
11/2011
5.0
appliance repair
  + -1 more
They were excellent. They were very punctual. They gave us a lot of information, which I felt was very truthful and honest. It did not take them long to detect the problem in our refrigerator at all. They knew their stuff. Their price was pretty reasonable. We would definitely use them again in the future if needed.
Description of Work: We used Action Appliance Service one and a half months ago. They took care of a problem in problem in our refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sydney M.
05/2011
5.0
appliance repair
  + -1 more
I was very impressed that they came out to make the repair the same day; performed it quickly and very professionally. Excellent work!
Description of Work: Our GE (4 year old) ice maker stopped working. I called Action Appliance and they came out the same day to repair it! The serviceman had to replace the motor in the icemaker. Very professional and it has worked fine ever since. The bill was lower than the one for GE to service our microwave 4 months earlier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PATRICIA A.
01/2008
5.0
appliance repair
  + -1 more
As I did not know any dependable appliance repair people in the area, I called Angie's List for recommendations. The service man came out the following day and found that I had not been operating it properly (the dishwasher at my home up north was different). After showing me how I had been skipping the fill cycle, he said that as long as he was there, he would check the pump underneath. He found a slow leak, and said that while it was still usable, I should replace it before leaving.
Description of Work: The service man came out to repair my dishwasher, which would not fill with water. He got it to fill, and explained to me that I had been turning the control too fast, skipping over the fill cycle and getting only a grinding sound. He showed me the three points in the cycle where the water came in. He also found a pump leaking and recommended that I replace the dishwasher sometime soon, although it was OK to use it for now. The leak had already done a little swelling damage to the wall.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$68

FRED E.
12/2007
5.0
appliance repair
  + -1 more
To the best of my knowledge, he appears to be a one man operation. Therefore, all calls to his company are handled by him personally. He's quick, knowledgeable and efficient.
Description of Work: I have had 2 experiences with this repairman. The 1st was several years ago when I was purchasing my condo. One of the major appliances was malfunctioning and the Realtor sent this repairman to fix the problem at the seller's expense. After making repairs, I asked him to check other major appliances. He did so and found that they were running well but would soon require repair. When I suggested that he might do the repairs before the problems got worse, he informed us that it would be wiser to ultimately buy new appliances. His honestly cost him additional fees. Several years later, when our refrigerator's fan motor stopped working, we immediately called him. He had a generic replacement motor that would work but it made much more noise than the original. In the interest of protecting the food in the fridge, he installed the noisy motor. He than ordered a factory replacement which took several days to arrive. When it did, he returned to our home and installed it at no additional cost.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Contact information

4001 Santa Barbara Blvd #332, Naples, FL 34104

http://www.actionbill.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair

FAQ

ACTION APPLIANCE SERVICE is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Saturday: Closed

ACTION APPLIANCE SERVICE accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, ACTION APPLIANCE SERVICE does not offer free project estimates.
No, ACTION APPLIANCE SERVICE does not offer eco-friendly accreditations.
No, ACTION APPLIANCE SERVICE does not offer a senior discount.
No, ACTION APPLIANCE SERVICE does not offer emergency services.
No, ACTION APPLIANCE SERVICE does not offer warranties.
ACTION APPLIANCE SERVICE offers the following services: ALL MAJOR APPLIANCE REPAIRS.
N/A

Contact information

4001 Santa Barbara Blvd #332, Naples, FL 34104

http://www.actionbill.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
Closed