ACTION APPLIANCE SERVICE

Advised that it would be $600 to $700 dollars to fix. Recommended not to fix it.

Went well! He was extremely responsive, courteous and professional.

Initial phone message was returned promptly with house call set up for the following day. Bill, the owner arrived as promised right on time. He was very professional and very careful to follow COVID19 protocol during this crisis. He was able to diagnose the faulty defrost thermostat quickly and had the part available to replace it. Start to finish was just about one hour and two weeks later our refrigerator is still working beautifully. The fee for service fell right in line to what we expected. We would certainly call on him again for any future appliance repairs.

Bill arrived on time, examined my machine and advised me accurately whether a repair was worthwhile and had the parts necessary and made the repair and tested it all within about an hour. His assessment of the issue was honest and accurate. I couldn't be more satisfied!!

Excellent service. Had parts with him.so had dryer working in about 1 hr.

It went great. It was a little pricey but I expected that. That’s why I gave the price a “C”. I you need a professional, call them!

Excellent! Today is Christmas Eve and Bill at Action Appliance had Mike come and replace the part. Mike was very pleasant ...and efficient. Mike put the part in a short time and my washing machine is back in service.

Fantastic they were in and out in an hour

They did a temporary fix and recommended replacing washer if it quit adding water to the tub again. They felt that the cost to replace the main circuit board was too high to justify for a ten year old washer. Bought a new washer. Very professional, competent and honest.

Talked with Mr. Letchworth over the phone and gave a detailed description of the symptoms of the machines. He advised, over the phone, that the dryer's timing switch was bad and that the washer's transmission was going bad. He informed me that the repair for the washer was cost prohibitive and that it could be used till it ceased functioning and that a dryer repair would cost half as much as a new dryer. He left the decision up to us. We ultimately decided to replace the machines. I would not hesitate to call him again if the need arose.

The technician turned up on time and was very helpful. They fixed the problem .

Excellent and honest, would use again

They were on time courteous and fixed the problem quickly. Bill was professional and friendly and explained everything. We are new to the area and would hire Bill again and recommend him to others.

Completed in a professional manner.

We needed a new power panel...or whatever they call it. They weee very professional, discussed options and price to fix our problem. We were very satisfied. Would definitely call them again.

Excellent speedy service.. arrived within 1 hr of calling..

Mike came right on time. It took only a short time for him to determine the problem was not as simple as he hoped. Rather it turned out the extent of the problem rendered the refrigerator easier and cheaper to replace than try to repair. Mike explained this to us and we decided to not repair. Mike was courteous, professional, quick with his work and easy to talk to as he explained what was going on. We paid only a service call charge. I will hire Action Appliance Service again. Thank you Mike.

It went very well. The owner and his associate arrived early and were able to resolve the problem in one visit. they even rectified something I had done wrong when I tried to fix the problem. There was a charge for the service provided but they did not charge for travel. I would definitely use them again!

I needed my washing machine looked at and he took care of everything. Problem solved.

The work was done quickly and competently and all in 1 visit because he had the part on the truck.

diagnosed problem in first visit and told us the price. Repairman ordered part and completed repair in second visit. Charge was for parts and labor - service charge refunded as expected.

Prompt and courteous service. Parts came in fast and work was done immediately. I have used other appliance repair people in town, but these guys are the only one I will call from now on.

I requested service online early one morning. I explained it was not an emergency. Regardless, the owner, Bill, called me right away. Then Matt came without delay. He quickly diagnosed the problem, ordered the valve, and replaced the valve as soon as it arrived. Matt's work was efficient, and he patiently answered my questions. Bill came by each time, too. Both Matt and Bill are knowledgable and experienced. Nice guys, too. I highly recommend locally owned Action Appliance Service in Naples. By the way, Angie's List, what do you mean by "Was money paid or were services performed?" In my case, both: the service was performed and I paid money. So how should I have answered? Yes? No? I've done literally hundreds of surveys in my work. This is a poor forced choice question.

Refrigerator stopped running. I called Bill and they came out same day even though they were very busy on other side of town. Diagnosed issue, fixed it, explained everything as well as “odds” this fix would take care of everything or else might need new refrigerator. Totally satisfied.

Bill knew exactly what the problem was and got it up and running in no time. Very nice man.