It started out fine but they never came back and finished the job. We paid in full but we are still missing kitchen cabinets and other items that we paid in full for and they started the job last Nov. We also gave a deposit 8 months ago for some family room cabinets that have not been started. Contractor won't return any phone calls or texts.
Description of Work: Kitchen and bathroom remodel
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0
$25,000
Robin V.
02/2017
1.0
home remodeling
+ -1 more
Did not return phone calls or show up when promised
Description of Work: Nothing
Rating Category
Rating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Dianne B.
04/2014
1.0
home remodeling
+ -1 more
The gentleman came over and I signed a sheet of paper. He and several crew members came and worked on just one bathroom for about 5 hours. They left my bathroom exposed and they never came back. They also damaged the bowls under the bathroom sink and it leaked. The whole hallway was flooded and the guest bedroom with new bamboo wood flooring was damaged. I had to replace the entire flooring with another contractor which cost me $2000. With months of credit card disputes, the credit card company decided in my favor because All About U Home Improvements wasn't licensed and insured. I got $4000 back but they kept the $800 dollars. The Florida License Fraud Department came to them because they have been advertising that they were licensed and insured when in fact, they were not. I would NEVER use them again!
Description of Work: All About U Home Improvements was supposed to get my two bathrooms remodeled and completed in a certain period of time.
Rating Category
Rating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$4,800
Response from All About "U" Home Improvements
as a respected businessman and residential contractor I took the job at the [Member Name] residence to help her in to meet a timely deadline in which she failed to obtain homeowners insurance ,halfway through the job after our agreed upon start and finish date she was notified that the first week we would not be there every day do to wrapping another job but go ahead and get started on hers for some of my finish crew could be there ,at that time she decided to use another company to step in and finish the job after what we had agreed upon and spoke about was being taken care of in a timely manner she then filed a credit card dispute which after 3 months pictures documentation and proof of my licensing & insurance we won the credit card dispute for the $4000which I also have proof of not to discredit any past client but this lady has obviously decided to slander my business and my company and a falsified Manor twitch legal actions will be coming the one thing I can say is if anybody else does any work for me be prepared she tries to find a way to get over and not pay and will definitely make your job a nightmare our company has been doing this for almost 7 years never once had a chargeback to a credit card or a dispute on craftsmanship for final payment I come highly recommended by everybody I have done work 4or will do in the future through a referral system all I ask is please don't judge upon one dissatisfied customer that was looking to get over and have something done for free and think she was going to come out on top in the end be your final judgment I showcase my work on a Facebook page all about you home improvements check us out and let the work speak for itself I have plenty of referrals pass on to anybody with all the proper license and insurance and documentation which was said that I did not have room is Bullard I appreciate the chance to be able to reboot her comments and hope you all have a great day.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Kitchen and Bath Remodeling
FAQ
All About "U" Home Improvements is currently rated 1 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 10:00 AM - 2:00 PM
All About "U" Home Improvements accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, All About "U" Home Improvements offers free project estimates.
No, All About "U" Home Improvements does not offer eco-friendly accreditations.
No, All About "U" Home Improvements does not offer a senior discount.
No, All About "U" Home Improvements does not offer emergency services.
No, All About "U" Home Improvements does not offer warranties.
All About "U" Home Improvements offers the following services: Offering you a one stop shop when remodeling your kitchen or bath.