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Dunstan & Son Plumbing Co Inc

Plumbing, Drain Cleaning, Kitchen and Bath Remodeling,

About us

Since our humble beginnings as the “Little Plumber" back in 1922, Dunstan & Son Plumbing Company has maintained a singular mission to bring dependable, friendly, professional-grade service to Lake and Sumter counties’ cities and towns, including The Villages, Plantation, Highland Lakes, Royal Highlands and so many others. When the Dunstans retired, they entrusted their namesake business to established local plumber John Snyder, knowing he would continue the company’s long-standing reputation of honest, outstanding service. Though the company’s workforce has grown to more than 20 employees, Dunstan & Son still has the feel of the neighborhood business it was in its beginnings. During business hours, you will always reach a caring person when you call – never an automated routing system. And because we’re local, we understand the particular plumbing demands of Central Florida homes and buildings – and their owners. To ensure that we keep our flawless record with both the Better Business Bureau and our customers, each and every employee, from our plumbers and customer service reps to our administrative staff, undergoes a rigorous background check and is regularly drug-screened in accordance with our zero tolerance policy. Whether a Dunstan & Son employee is in your home or helping you in the showroom, you can trust them to provide exceptional assistance every time. No subs. Cost is determined by the job. Ask for details on travel charges & service fees. License number: cfc 057100.

Business highlights

102 years of trusted experience
Emergency Services Offered

Services we offer

Complete Kitchen & Bath Remodeling, Conventional & Mobile Home Repairing, Tub & Shower Handicap Conversion, Sewer & Drain Cleaning.

Services we don't offer

New construction and appliance repair.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.898 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
6%
3
1%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-98 of 98 reviews

David F.
02/2014
5.0
plumbing
  + -1 more
I was having my kitchen cabinets replaced and I also wanted the plumbing replaced. I contacted Dunstan to do the work. The experience was top notch from the time of my original call to the estimate to the actual repairs. The work was accomplished in two stages by two different technicians and both times they arrived on time were very polite, professional and the work was done quickly. I have also gone to their shop to purchase plumbing supplies and the staff is very nice to deal with. I highly recommend them.
Description of Work: Replaced plumbing to the kitchen area and replaced toilet in master bath.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Barbara P.
02/2014
5.0
plumbing, water softeners
  + 0 more
Dunstan provided a fair, competitive estimate followed by prompt, competent service. I will definitely use them for any of my plumbing service needs in the future.
Description of Work: Removed old water softener and installed new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Erin K.
01/2014
5.0
plumbing
  + -1 more
Excellent service - they know what they are doing and do it well - they are always on time - No charge on this as they had replumbed my whole house and this was covered.
Description of Work: Took a look at a leak under kitchen sink and fixed it - fixed hand sprayer and faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marc O.
12/2013
5.0
plumbing
  + -1 more
They were able to get the job done in one day with little or no inconvenience to the tenant.
Description of Work: I used Dunstan & Son Plumbing Co In and they re-piped the entire manufactured home and installed new hot water heater according to code.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,650

Reed N.
10/2013
5.0
plumbing
  + -1 more
This firm is great. The rates are very reasonable and quality of their workmanship is the best I have experienced. I would give them 10 stars if I could.
Description of Work: Repaired hot water heater, installed hot water circulation pump and replaced quick connect PVC fitting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Victoria G.
07/2013
5.0
plumbing
  + -1 more
He removed the old double sink, replaced it with a single sink I purchased. He had to cut part of the countertop to get the new sink to fit. Did a great job. He was joined by someone else, who had a vacuum so the dust and scraps could be caught and not fly into the house. Everything was cleaned up before he left the house. Great job. Had never seen a sink put in before. He also replaced a faucet in the bathroom sink. Would recommend this company to anyone who needed a plumber. I will use Dunstan in the future when needed. The date of service is an approximate as is the cost of the service. Sink has not leaked since it was put it. The plumber who did the work is very personable and knowledgeable. Give Dunstan an A+.
Description of Work: Installed new kitchen sink and bathroom faucet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Kathleen S.
07/2013
5.0
plumbing
  + -1 more
It went well and he worked quickly. When it was determined we needed a new faucet, he got out his book and showed us the choices. We chose one of the lesser expensive ones and it still cost us $290. We have used Dunstan's for bathroom plumbing too- new faucet on shower and both toilets needed repair after they were removed for new tile floor. Apparently when the house was built the plumbers involved jammed the toilets into place, damaging the place where the toilet fits onto the pipe. It wasn't noticeable until the toilet had to be removed, but then it wouldn't fit and we needed a plumber to come and repair it. They came quickly, as we had no working toilets!
Description of Work: replaced kitchen faucet

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

David F.
05/2013
5.0
plumbing
  + -1 more
The service at Dunston plumbing from my first phone call until the completion of the work was first class. I was greeted warmly by the service desk, and they were very friendly when discussing my needs. The technicians that came to the house to disconnect my plumbing were on time worked quickly and were very personable. They had to return on the next day to reconnect everything and replaced all hoses and the trap. On the second day they replaced my toilet and showed me there was a problem with the bolts holding the toilet left from some service done before I purchased the home. The technician explained what was needed to be done to correct it and did a first class repair. I highly recommend them for any plumbing needs that you may have, and if needed I would not hesitate to call them again.
Description of Work: Disconnected and reconnected plumbing under the kitchen sink for counter replacement. Installed new toilet in the master bath.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Rebecca G.
03/2013
5.0
home remodeling, plumbing, water heater repair
  + 1 more
See above. Dunstan Plumbing is our provider of choice for indoor and outdoor plumbing needs.
Description of Work: Dunstan has performed many different services for us at various times. I do not remember specific dates or amounts spent. However, they are always professional, arrive when expected, and their work has never exceeded their quote.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Larry E.
11/2012
5.0
flooring contractor, plumbing
  + 0 more
Very well, johnny on the spot service.
Description of Work: Sewers backed up Sat afternoon. Called and in half an hour a plumber was there.and cleared the drains. Tree roots in the main line.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$118

Christy H.
11/2012
4.0
home remodeling, plumbing
  + 0 more
Lamar, Ray and crew were fantastic from start to finish. They rolled with the changes that took place, referred a great tile person to re-do the master shower, and put in beautiful fixtures, doors, etc.
Description of Work: Made the master shower handicap accessible. Installed several new faucets and two new shower doors. fixed leaky faucets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

JEAN S.
09/2012
5.0
plumbing
  + -1 more
This job went great! Dunstan did everything I needed them to do promptly and correctly. I bought a used mobile home with a functional water heater in the standard location: a corner of the master bedroom closet with an access panel outside near the utility shed. However, the home inspector couldn't look at the water heater because the previous owner's A/C company had installed the new whole house A/C unit right up against the access panel and bolted it there. In the event of a water heater malfunction, the only way to get to it was to take down the panel and studs in the master bedroom closet. Since that was not going to be convenient once I moved in, I decided to have a new unit put in the utility shed, and have the old one drained and removed through the closet wall. This took care of two potential problems at once, replacing the older water heater with a newer and larger unit, and eliminating the need to perform the destruction on an emergency basis in the event of a failure or flood. Dunstan removed the stud to get the old water heater out, rerouted the plumbing, and installed the brand new water heater in the utility shed where access is guaranteed. The only thing my handyman had to do then was to replace the stud and reinstall the closet wall panel. Since I was 1000 miles away at the time getting my old home ready for the market, I worked with Dunstan's long-distance. They were so responsive. I had a quote within a day, and the work was completed in one day only a couple of days after the quote. The quote included all parts and labor. There have been no problems at all, so I have not had need to call them back for anything related to this job. You can be sure, however, that when it is time to install my instant hot water unit in the kitchen, and have any other major plumbing jobs done, that I will be calling Dunstan.
Description of Work: I had a 30-gallon water heater removed from my bedroom closet and replaced in the utility room with a 50-gallon water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Robert S.
08/2012
4.0
plumbing, water heater repair
  + 0 more
I have used their services several times. I am very happy with their services. Although, their prices are too high.
Description of Work: I have used their services for heating, plumbing, and they installed a water heater.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steven M.
07/2012
5.0
home remodeling, plumbing
  + 0 more
It went very well and I am happy with the quality of work. I did not get a written estimate. The verbal estimate was close to the amount I paid. The difference was the amount for the total job or the amount for the labor only. Great work. Great everything.
Description of Work: The master bathroom shower had cracks in the grout on the tile floor and was not constructed correctly from the builder. . We had the tile floor of the shower replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Anne H.
07/2012
5.0
plumbing
  + -1 more
We were very pleased. we have two main drain as we have an addition to our house. He worked in the rain on the first drain, which was not clogged. He then moved to the second, in the poring rain to the second and spent 20 min. unclogging it !! We were very happy with the results
Description of Work: Plumbing was bubbling and backed up. He worked outside in the rain unstopping the main drain and also fixing our water pressure

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jo Ellen or Whit R.
06/2012
5.0
plumbing
  + -1 more
I have described the recent experience with Dunstan in the box provided above. The technician arrived a little late than scheduled, but on the same day I called. He greeted me, and went straight to work on the job at hand. We called because the disposal we had been using was making an unusual noise and we had determined that something was jammed in between the floor of the unit and the wall. Dunstan made a quick assessment, and reported that the disposal had not been installed correctly initially, and that he was surprised we had not had more leaks than the one we had already experienced. I told him to install a new unit, which he had brought along as a contingency, and he set to work installing the new unit. In a fairly short period of time the new disposal was installed, and the technician called me in to the kitchen to verify it was working properly and to my satisfaction. I paid the price for labor and for the disposal itself, which I found to be reasonable.
Description of Work: Disposal replacement: Dunstan sent a technician out the same day I called, as usual. He set to work immediately, and found my disposal needed replacing. Apparently whomever installed the unit, a previous contractor I believe, did a poor job and the disposal was almost certainly going to begin leaking soon. Actually, in the not too distant past we did have a major leak under the sink. Dunstan replaced the disposal with one I like much better, in a relatively short time frame. The labor cost was $107 and the disposal cost was $107. Unusual, but it just worked out that way this particular time. We always call Dunstan. They are unfailingly competent and reasonable. J. Rodrigue

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$214

Robert D.
06/2012
5.0
water softeners
  + -1 more
They were very good. They were neat and thorough. They were on time and cleaned up after themselves.
Description of Work: They installed a water softener for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Walter B.
06/2012
5.0
plumbing
  + -1 more
I called Dunstan & Son Plumbing at around 6:30 pm the plumber called me back within minutes of speaking with the answering service. He told me he was finishing a job a couple of towns over but that he'd come over within an hour and a half. He arrived within the time he had established and promptly got to work. By 10:00 pm the job had been completed and tub was back in business. He was very courteous and professional, and most importantly reasonably priced. I am glad I called them and will not hesitate to call them again for any plumbing emergency.
Description of Work: The pipe that connects the spout to the valve in my guest bathroom tub came off creating a large spill behind the tub. The plumber tried welding the pipe back on but it turned out that the pipe was too thin wich was what caused the problem in the first place. He replaced the entire pipe with a new pipe of the proper thickness. We had a full house with my brother in law and 2 nephews visiting so getting this repaired was crucial.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$114

Jeannie L.
06/2012
5.0
remodeling
  + -1 more
From the day I called for an estimate through the day of completion, my experience with Dunstan Plumbing was very positive. Because I have used the company consistently during my twelve years at this address, I was confident of their work and professionalism. What surprised me was the amazing follow-through on every detail, from the new water heater to the hose bib! The communication, both by telephone and in person, was excellent. Comments and suggestions were put in the language homemakers understand and details were verified in an on-time manner. Because the job involved a three-day holiday weekend, Dunstan Plumbing even offered to hook up the washer and dryer temporarily, before the job reached final completion, so I would not be inconvenienced. It's important to mention that the workers did a great job of cleaning up before leaving, each and every day. They kept me informed as to what was happening when and always, always were gentlemanly. In considering the job, I requested three estimates. One was very slow coming in and was 25% higher than Dunstan. The second estimate, from a competing plumbing company, was never completed. My satisfaction with Dunstan Plumbing's employees, Lamar and Ray, has led me to request an estimate on improvements in my bathroom and I know the resulting experience will be equally positive.
Description of Work: Dunstan Plumbing was hired to completely remodel my add-on utility room and install a new gas water heater. The job included wrecking out old shelving, relocating the washer and dryer, installing a laundry sink and the the removal of the old gas water heater. A previous window was filled in with concrete block to match the existing walls and dry wall was installed on an unfinished wall. The ceiling and walls were painted, as well as the concrete floor. A hose bib was installed and the dryer vent relocated.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

WILLIAM B.
04/2012
5.0
plumbing
  + -1 more
The Work performed was done professionally, and on time. The Tech Tony was friendly and polite. I will use this company again.
Description of Work: Replaced Shower drain and new supply and fitting on bathroom sink. Job required tech to crawl under the house and while he was under the house he found a leak and repaired it. Job was done professionally, and on time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$198.22

Dina H.
03/2012
5.0
drain cleaning, plumbing
  + 0 more
I was the guardian of a little old lady who was a hoarder. She had not been able to use her toilet for probably 3 years. Dunstan's did a good job. Got there when they said they would be there. Completed the job on time. And did not overcharge. Thank goodness, I haven't needed the services of a plumber since.
Description of Work: They had to completey replace a toilet and sink in a hoarder's house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Elaine Y. A.
03/2012
5.0
appliance repair
  + -1 more
They're not looking to make money, they fix what actually needs to be done. They don't pester you. They're reliable. They're reasonably priced.
Description of Work: They checked the heating and air ducts. They do that once a year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas D.
01/2012
5.0
handyman service, plumbing
  + 0 more
Came on time and did a professional job.
Description of Work: replaced two defective water valves for a washing machine and replaced a toilet valve.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Barton T.
01/2012
5.0
drain cleaning
  + -1 more
I thought that their price was fine. I have had a couple of other plumbers but I wouldn’t go back to them again. I use Dunstan because of their friendliness and professionalism. Their quality of work is good.
Description of Work: Dunstan & Son Plumbing Co Inc cleaned out a drain about a year ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Virginia E.
12/2011
5.0
plumbing
  + -1 more
They were very good, and I was very pleased with them. They did a good job, and I haven’t had a recurrence of the problem. They came in and fixed the problem. The quality of their work was very fine. I would use them again in the future if necessary.
Description of Work: I used Dunstan & Son Plumbing Co Inc to do some general plumbing in my bathroom because I was having trouble with the commode.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

1127 W Main St, Leesburg, FL 34748

www.dunstansplumbing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Kitchen and Bath Remodeling,
Water Heaters,
General Remodeling,
Handyman Services,
Appliance Repair,
Water Filtration and Softening,
Flooring Sales and Installation,
Sewer Cleaning,
Natural Gas Lines,
Drain Pipe Installation

FAQ

Dunstan & Son Plumbing Co Inc is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Dunstan & Son Plumbing Co Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Dunstan & Son Plumbing Co Inc offers free project estimates.
No, Dunstan & Son Plumbing Co Inc does not offer eco-friendly accreditations.
No, Dunstan & Son Plumbing Co Inc does not offer a senior discount.
Yes, Dunstan & Son Plumbing Co Inc offers emergency services.
Yes, Dunstan & Son Plumbing Co Inc offers warranties.
Dunstan & Son Plumbing Co Inc offers the following services: Complete Kitchen & Bath Remodeling, Conventional & Mobile Home Repairing, Tub & Shower Handicap Conversion, Sewer & Drain Cleaning.
New construction and appliance repair.

Contact information

1127 W Main St, Leesburg, FL 34748

www.dunstansplumbing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed