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Dunstan & Son Plumbing Co Inc

Plumbing, Drain Cleaning, Kitchen and Bath Remodeling,

About us

Since our humble beginnings as the “Little Plumber" back in 1922, Dunstan & Son Plumbing Company has maintained a singular mission to bring dependable, friendly, professional-grade service to Lake and Sumter counties’ cities and towns, including The Villages, Plantation, Highland Lakes, Royal Highlands and so many others. When the Dunstans retired, they entrusted their namesake business to established local plumber John Snyder, knowing he would continue the company’s long-standing reputation of honest, outstanding service. Though the company’s workforce has grown to more than 20 employees, Dunstan & Son still has the feel of the neighborhood business it was in its beginnings. During business hours, you will always reach a caring person when you call – never an automated routing system. And because we’re local, we understand the particular plumbing demands of Central Florida homes and buildings – and their owners. To ensure that we keep our flawless record with both the Better Business Bureau and our customers, each and every employee, from our plumbers and customer service reps to our administrative staff, undergoes a rigorous background check and is regularly drug-screened in accordance with our zero tolerance policy. Whether a Dunstan & Son employee is in your home or helping you in the showroom, you can trust them to provide exceptional assistance every time. No subs. Cost is determined by the job. Ask for details on travel charges & service fees. License number: cfc 057100.

Business highlights

102 years of trusted experience
Emergency Services Offered

Services we offer

Complete Kitchen & Bath Remodeling, Conventional & Mobile Home Repairing, Tub & Shower Handicap Conversion, Sewer & Drain Cleaning.

Services we don't offer

New construction and appliance repair.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.898 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
6%
3
1%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 98 reviews

D R.
09/2017
5.0
plumbing
  + -1 more
I had called 8 am Friday 9/15/17 and was told would be out between 11 am-1 pm. 1 hour after I called got a call that the plumber would be there within the next hour. Mike showed up about 45 minutes later (at least 1 1/2 hours early). I guess due to hurricane Irma, service was fast. The office calls the customer ahead of time when the Tech is heading to your service address. Mike diagnosed the problem immediately. When our kitchen was remodeled, the person who did the plumbing under the sink cut the pipes too short and they were lose. Mike re-cut the pipe and secured the other pipes. So far no leaks. Mike was here for no more than 45 minutes. He was very polite and did an excellent job. If I ever have another plumbing problem, Dunstan & Sons Plumbing from Leesburg, FL would be the only company I would call. Very trustworthy and professional company. Payment options are Cash - Credit Cards - Check.
Description of Work: I had water leaking from pipes under kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Rich B.
09/2017
5.0
plumbing, water heater repair
  + 0 more
The hot water heater was delivered promptly. The old unit was removed and new tank was installed before the end of the day. The sales associate at Dunstan was very helpful in helping me determine the best unit for our needs.
Description of Work: My hot water heater went out on a Friday. The plumber that we normally use could not come for another 5 days. Dunstan was at my home within 2 hours with a new hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

kenneth W.
08/2017
1.0
plumbing
  + -1 more
Was told would be there between 10am and noon got call 11:45 am was told running late be about half hour said I might not be able to be around.Told me would call either way still waiting,if you got time to waste this is the place to call.
Description of Work: Had a leak also needed inside of toilet replace.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
1.0
punctuality
1.0


Jay P.
07/2017
5.0
plumbing
  + -1 more
Encountered a minor problem resulting in some minor damage. Installer brought it to my attention, photographed the damage and notified the office. Office was quick to resolve and have repaired. VERY IMPRESSED
Description of Work: Purchase and install water softener

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

WILL C.
07/2017
5.0
plumbing
  + -1 more
It was just a pleasure. The man did such a good job. The guy was just so helpful. They were able to send someone out, it wasn't an emergency, but they were able to send someone out right away. He went beyond his expertise, I guess I should say and replaced a foyer light bulb that had broken off, he popped it in for us. He came out here for plumbing. He went above and beyond.He just seemed really engaged in what he was doing. He had everything with him so he could go ahead and make the repair. He didn't rip me off, and that was always my experience. I was very confident. Even though it was a small repair, I was confident
Description of Work: He came in and fixed a leak under the kitchen sink and he fixed a drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Mary Z.
06/2017
5.0
plumbing
  + -1 more
Very respectful young man was able to fix very quickly and the cost was minimal. Would call Dunstan again any time we are in need of plumbing repairs.
Description of Work: Needed repair to drain plug in bathtub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Craig T.
05/2017
5.0
plumbing, drain cleaning
  + 0 more
Line plugs every two years. They have been at house to fix within two hours every time I have called.
Description of Work: Clean drain line .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Robert S.
05/2017
5.0
plumbing, water heater repair, water softeners, drain cleaning
  + 2 more
Both installs went very smoothly even though the water softener proved to be more challenging than I expected. The service personnel explained everything they were doing and took their time to make sure it all worked correctly.
Description of Work: We initially used them to install a new water heater. We took advantage of the program offered by TECO to install it and add a nominal payment to our gas bill. Dunstan did an excellent install. We also had them install a new water softener. They came another day to do that install. Again they did an excellent job. My only objection was the price on the water softener was high compared to like Lowe's but was told theirs was a commercial version that would last considerably longer. Overall I was very pleased with Dunstan.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Jack P.
03/2017
5.0
plumbing
  + -1 more
They were prompt and professional and charged a reasonable price for the service. I would definitely hire them again.
Description of Work: They replaced the main water shut-off valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Danielle D.
08/2016
5.0
plumbing
  + -1 more
Dunstan & Son Plumbing Co did an excellent job. The man who came to fix our leaks was not only courteous and communicated well, he did the job correctly. We were also thankful that when we called, Dunstan & Son Plumbing was able to send a person out to fix our leak right away. If we or anyone we know ever have plumbing issues, we will call them to come out to our home. We will also recommend them to our friends and neighbors. A job well done. Very pleased.
Description of Work: We had two leaks in our bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Judith G.
02/2016
5.0
plumbing
  + -1 more
They were very professional. Did a nice job. And cleaned up good.
Description of Work: Put in a Jeta Stone shower & vanity top.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

William B.
02/2016
4.0
drain cleaning
  + -1 more
It took a little longer for them to come out.
Description of Work: They unclogged a line in a rental home.
Rating CategoryRating out of 5
Yes, I recommend this pro

Cynthia R.
02/2016
4.0
plumbing
  + -1 more
went as expected. offered to repair but would replace if we preferred. He repaired and it has worked well
Description of Work: toilet repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Nigel D.
12/2015
5.0
plumbing
  + -1 more
Dunstan came in the same day and performed excellent work. Great product, service, and price.
Description of Work: Disposal installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Stacy A.
08/2015
5.0
plumbing
  + -1 more
I called to explain the problem and they scheduled an appointment for the next day. There was a broken part in our faucet that they unfortunately did not have the part to, but ordered it for us. We left for vacation so it was scheduled right away when we got back. They only charged for the original service call plus the part. Both employees that came out, plus anyone we came in contact with at their office was extremely helpful and professional. We will definitely use Dunstan and Son Plumbing in the future.
Description of Work: Fixed kitchen faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$107

francine R.
08/2015
5.0
remodeling, handyman service, home remodeling, plumbing, water heater repair
  + 3 more
This is the third time in three months we've used Dunstan. This is a well built and maintained 29 year old house which we purchased in May. We needed a new water heater, installed the end of May. Jeff arrived on time and completed the installation in a professional manner. It was such a good experience that when we became aware of the water shut off valve being broken off we called Dunstan again and they sent Matt. It was a big job and completed in an expert and timely fashion. Matt had also installed a new kitchen faucet for us back in June. Dunstan and Sons has a lot going for them: their technicians are professionals and conduct themselves as such. They are on time, polite, efficient, and knowledgeable; the front office is always amazingly courteous and professional as well; and, most important, they schedule your service very quickly, often the same or next day. If it's a big job they stick by the time and date originally scheduled. I was referred to Dunstan by my realtor, Steven Simpkins (an exceptional area professional), but did further research on AngiesList before calling the company. It's nice to know that in our new community we have Dunstan for all our plumbing needs. Whether a big or small job, we know Dunstan is only a phone call away.
Description of Work: Replaced the outside house water cut off valve which had been broken off at the pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Diane H.
04/2015
5.0
drain cleaning, plumbing
  + 0 more
We found them on Angie's List. Sent a note asking if they did this. They replied right away inviting us to the showroom. We visited the showroom in Leesburg and ordered the new toilets. One week later they were installed and they work great! The young man was professional and on time.
Description of Work: Our toilets were always backing up. So tired of plunging and snaking. So we had two new toilets installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Ilene R.
04/2015
5.0
plumbing
  + -1 more
We've used them for years. They are reliable and they do a good job. We haven't used anybody else. The quality of work is an A. That is why we keep using them.
Description of Work: We use Dunstan Plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Timothy R.
02/2015
5.0
drain cleaning, plumbing, sewer cleaning
  + 1 more
They snaked 75' to unclog it. They had to find the clean-out too.
Description of Work: The main drain was clogged.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Tanya A.
08/2014
5.0
drain cleaning, plumbing, sewer cleaning
  + 1 more
They're useful and knowledgeable. They're really, really good. I'mvery pleased with them.
Description of Work: I had flooding twice in one day but they handled it all at once. They flushed & unclogged the system. They were on the roof and snaked the whole system. This is the 3rd time I've used them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Sharon R.
04/2014
5.0
plumbing
  + -1 more
He made me feel at ease and assured me that he would fix it to my satisfaction and do so in a timely manner. I was not ill at ease or uncomfortable with him in my home alone. He completed his work with great quality of work and at a fair and reasonable price. I would definitely call them back to repair plumbing at my home. He was courteous, kind and thoughtful about my situation and took great care at not making me feel at ease. I would recommend this company to anyone.
Description of Work: The plumber came and rang the door bell and I was bedridden. I called for him to come in. He came to my bedroom and I explained that the faucet in our master bathroom shower was not working. He checked it out and told me he would have to replace the pipes behind the tile. I told him to take care of it. He went out to his truck and got the equipment and parts and returned. He entered and took care of the problem including covering the tiles he had to remove to fix the problem with a metal plate that is quite nice looking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Jessica M.
04/2014
5.0
gas leak repair, plumbing, water heater repair
  + 1 more
They were absolutely fabulous. Quote came in timely and was very through. They pulled the permits themselves and set up the appointment with the inspector. They have also did not charged me until the job was completed. They had to run a new gas pipe line through the attic and out the side and it was done professionally and with the minimum amount of debris as possible. They asked me for a plastic trap to put in the closet with the attic access to prevent a mess and then cleaned up all the insulation that came out. They came and took out the old water heater the Friday before so the air conditiong could be replaced and came back on Monday to complete the job. The connections to the water heater are clean looking and not messy at all like the plumbing that was in there before. With the gas line running down the side of the building they had a pipe cover built so cover it. I would defintely recommend them in the future. I tried to get quotes from three different companies and they are the only ones who called back and gave me a quote. The job was very difficult because our utility closet was an absolute mess and one huge code violation and they were willing to take on the task.
Description of Work: Installed a tankless water heater and ran a new gas pipe line for the water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Thomas K.
04/2014
1.0
plumbing
  + -1 more
I called this company to get a quote for a gas line installation. I spoke to someone in the office and was told the service tech that does gas would call me the next morning. I never heard back from them. YOU ONLY HAVE ONE CHANCE TO MAKE A FIRST IMPRESSION
Description of Work: Never responded to request for quote.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Andrew P.
03/2014
5.0
plumbing
  + -1 more
they found the problem of a loose pipe.
Description of Work: Upstiars bathtub was leaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Susan P.
02/2014
5.0
remodeling, plumbing
  + 0 more
The work was done quickly and efficiently.
Description of Work: During a renovation, I decided to remove an outdated vanity. The work required removing the existing sink and capping the plumbing inside the wall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Contact information

1127 W Main St, Leesburg, FL 34748

www.dunstansplumbing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Kitchen and Bath Remodeling,
Water Heaters,
General Remodeling,
Handyman Services,
Appliance Repair,
Water Filtration and Softening,
Flooring Sales and Installation,
Sewer Cleaning,
Natural Gas Lines,
Drain Pipe Installation

FAQ

Dunstan & Son Plumbing Co Inc is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Dunstan & Son Plumbing Co Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Dunstan & Son Plumbing Co Inc offers free project estimates.
No, Dunstan & Son Plumbing Co Inc does not offer eco-friendly accreditations.
No, Dunstan & Son Plumbing Co Inc does not offer a senior discount.
Yes, Dunstan & Son Plumbing Co Inc offers emergency services.
Yes, Dunstan & Son Plumbing Co Inc offers warranties.
Dunstan & Son Plumbing Co Inc offers the following services: Complete Kitchen & Bath Remodeling, Conventional & Mobile Home Repairing, Tub & Shower Handicap Conversion, Sewer & Drain Cleaning.
New construction and appliance repair.

Contact information

1127 W Main St, Leesburg, FL 34748

www.dunstansplumbing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed