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Dunstan & Son Plumbing Co Inc

Plumbing, Drain Cleaning, Kitchen and Bath Remodeling,

About us

Since our humble beginnings as the “Little Plumber" back in 1922, Dunstan & Son Plumbing Company has maintained a singular mission to bring dependable, friendly, professional-grade service to Lake and Sumter counties’ cities and towns, including The Villages, Plantation, Highland Lakes, Royal Highlands and so many others. When the Dunstans retired, they entrusted their namesake business to established local plumber John Snyder, knowing he would continue the company’s long-standing reputation of honest, outstanding service. Though the company’s workforce has grown to more than 20 employees, Dunstan & Son still has the feel of the neighborhood business it was in its beginnings. During business hours, you will always reach a caring person when you call – never an automated routing system. And because we’re local, we understand the particular plumbing demands of Central Florida homes and buildings – and their owners. To ensure that we keep our flawless record with both the Better Business Bureau and our customers, each and every employee, from our plumbers and customer service reps to our administrative staff, undergoes a rigorous background check and is regularly drug-screened in accordance with our zero tolerance policy. Whether a Dunstan & Son employee is in your home or helping you in the showroom, you can trust them to provide exceptional assistance every time. No subs. Cost is determined by the job. Ask for details on travel charges & service fees. License number: cfc 057100.

Business highlights

102 years of trusted experience
Emergency Services Offered

Services we offer

Complete Kitchen & Bath Remodeling, Conventional & Mobile Home Repairing, Tub & Shower Handicap Conversion, Sewer & Drain Cleaning.

Services we don't offer

New construction and appliance repair.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.898 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
6%
3
1%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 76-98 of 98 reviews

Kristine W.
02/2016
5.0
flooring contractor, plumbing
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Joe M.
02/2016
5.0
gas leak repair
  + -1 more
unknown
Description of Work: Most recently, they hooked up gas lines to my gas stove and gas dryer. They have been excellent, the best plumbers I’ve ever worked with. I’ve referred them to a lot of people.
Rating CategoryRating out of 5
Yes, I recommend this pro

Ruth P.
01/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: I needed my hot water heater replaced and the appointment was made for the afternoon. The service provider installed the hot water heater to my satisfaction. I appreciate the great service and friendly employees.
Rating CategoryRating out of 5
Yes, I recommend this pro

Jerry C.
12/2015
5.0
plumbing
  + -1 more
Stands behind warranty
Description of Work: Stands behind warranty

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Ken B.
12/2015
5.0
remodeling, home remodeling, plumbing
  + 1 more
see above
Description of Work: Installed a dual tub sink in the garage where there was absolutely no plumbing at all, before they came. Also installed a hot water recirculation system that gives us "instant hot" water now where it used to take as long as 1-2 minutes for hot water to appear at the far end of the house. They were VERY professional, nice staff to work with, and did everything they promised on time. We loved these guys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Al P.
11/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: The work appeared to be done well, however I am contacting them again this week to see if a problem with the same system is connected or will they say that it is something new?

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Sonja H.
10/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$750

Carl M.
09/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Cleaned out septic tank lines and adjusted flushing mechanisms in all toilets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

FRANK M.
08/2015
5.0
remodeling, home remodeling, plumbing
  + 1 more
unknown
Description of Work: Repair and replacement of the kitchen faucet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Louise A.
08/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Gas water heater would not light. They have a secret method to light it😅

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

Thomas B.
06/2015
5.0
appliance repair, plumbing
  + 0 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

R. E. W.
04/2015
5.0
handyman service
  + -1 more
Great!
Description of Work: Dunstan re-did an ice maker water line that had been botched by another plumbing company. The Dunstan guys knew exactly how it should have been done the first time, and did the work quickly and professionally at a fair price using high quality parts as specified in the ice maker installation instructions. We intend to call Dunstan from now on with all our plumbing needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Leisa O.
09/2014
1.0
plumbing
  + -1 more
unknown
Description of Work: Dunstan Plumbing came out and replaced my pump to my lift station twice. They charged me both times. When another plumbing company came to look at a job, they identified an extension cord that Dunstan Plumbing had run to my pump. The cord was left lying out in the elements. The other plumbing company did not do the kind of work necessary to repair what Dunstan had done but did offer to write a statement on my behalf. I called Dunstan and spoke with John Snyder. I told him about my discovery of the extension cord. Hi reply was that he had called several times and could not ever get in touch with me to tell me that I needed an electrician to come and put in an electrical connection for the pump. I assured John that they only two times I had spoken with him was last December 2013 when he called me regarding an unpaid balance that I wasn't aware of. John insisted that he is not responsible and refuses to do the job correctly. I now am working with a 3rd plumbing company who informed me today that Dunstan Plumbing didn't even bother to fill the area in so now it is full of dirt and debris. We may very well end up having to take legal action.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0

$700

Response from Dunstan & Son Plumbing Co Inc
At Dunstan & Son Plumbing, we pride ourselves on professionalism and do our best to ensure our customers are treated fairly and are satisfied with the work we perform. We were initially called on the weekend of July 1st, 2013, and inspected the bad lift station pump at the customer's home. We returned the following Monday to replace the pump at an agreed price of $675. Due to our company not being licensed for electrical work, an extension cord was used and the customer was told that they needed to contact an electrician to supply proper power to the lift station. Without the cord, the pump would not work. On August 30th, we received partial payment. Our company returned on September 10th when called that the pump was not working. The pump had been clogged from plastic and wipes that were flushed from the home, and once pulled and cleaned, we reinstalled it. This trip accounted for the second bill. Only one pump was ever installed. After several unanswered calls, we were finally able to contact the customer on January 10th, 2014, and agreed on $350 to pay off the remaining $525 bill on her account. We returned on September 2nd, 2014, to repair a leak under the slab of her home and again reminded that an electrician was needed. Dunstan & Son Plumbing, without doubt, has done this job correctly. We will refund the $650 we received for the pump, only deducting the recent service call for the slab leak we repaired. Thank you Angie's List for letting us respond and to the customers who have taken the time to read this.

Gail P.
08/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: repaired leaking shower. Price a little high but glad to pay because all other ratings were excellent. Told my brother about them & he had them come out on a late night call sprinkler pipe broken. He said there was not an extra after hr charger. He said service was excellent.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gloria S.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Fixed leaking hose bibs. easy repair; no recurring problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

SUSAN L.
05/2014
5.0
home remodeling
  + -1 more
It went well
Description of Work: Installed a sink and a kitchen faucet as part of a kitchen remodel that was coordinated by Home Art.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janet P.
04/2014
5.0
appliance repair, flooring contractor, remodeling, handyman service, plumbing
  + 3 more
unknown
Description of Work: Installed a dishwasher. Work was performed satisfactorily and in a timely manner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

EDWARD H.
03/2014
5.0
plumbing
  + -1 more
Perfect, all is well.
Description of Work: Installed gas dryer in home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$347

William M.
09/2013
5.0
home remodeling, plumbing
  + 0 more
did not use
Description of Work: did not use
Rating CategoryRating out of 5

Robert W.
08/2012
5.0
drain cleaning, plumbing
  + 0 more
Good/Timely even on a Sunday
Description of Work: Sewage back-up Cleaned drain piping between he house in street.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Evelyn H.
08/2011
5.0
drain cleaning, plumbing
  + 0 more
Same as above.
Description of Work: They replaced all of the insides of 3 toilets. Was very happy with their service. One toilet was leaking water after the workman left so I called and they responded immediately. I have referred them to my mother's house as she has a toilet that runs all the time. She also was very satisfied.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Elaine D.
07/2011
5.0
plumbing, small appliance repair
  + 0 more
It went very well.
Description of Work: Removed and replaced toilet.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$535

RICHARD & NANCY C.
06/2006
5.0
water heater repair
  + -1 more
We were very pleased.
Description of Work: We thought we needed a new water heater. It was a buildup that they had fixed for $15.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15

Contact information

1127 W Main St, Leesburg, FL 34748

www.dunstansplumbing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Kitchen and Bath Remodeling,
Water Heaters,
General Remodeling,
Handyman Services,
Appliance Repair,
Water Filtration and Softening,
Flooring Sales and Installation,
Sewer Cleaning,
Natural Gas Lines,
Drain Pipe Installation

FAQ

Dunstan & Son Plumbing Co Inc is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Dunstan & Son Plumbing Co Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Dunstan & Son Plumbing Co Inc offers free project estimates.
No, Dunstan & Son Plumbing Co Inc does not offer eco-friendly accreditations.
No, Dunstan & Son Plumbing Co Inc does not offer a senior discount.
Yes, Dunstan & Son Plumbing Co Inc offers emergency services.
Yes, Dunstan & Son Plumbing Co Inc offers warranties.
Dunstan & Son Plumbing Co Inc offers the following services: Complete Kitchen & Bath Remodeling, Conventional & Mobile Home Repairing, Tub & Shower Handicap Conversion, Sewer & Drain Cleaning.
New construction and appliance repair.

Contact information

1127 W Main St, Leesburg, FL 34748

www.dunstansplumbing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed