Sunsation Pools & Spas Inc

We did not use them for the job due to local recomendations for a local company and a more competitive price.

From start to finish, the crew was punctual, polite and professional. We couldn't be more pleased with the end result.

The company was a pleasure to deal with. The workmen, lead by Ron who did almost all of the work, were clean, prompt, polite and knowledgable. Ron was very meticulous, which was exemplified by the end result. They cleaned up when they were finished with the job, and the company always promptly returned any telephone calls I made with questions. Their bid was a little higher than other bids I got, but it was worth it to me to pay a little more and have the job done right. I would definitely recommend this company and I will use them again in the future.

It went well although we had a delay waiting for the pavers which although frustrating, was not Sunsation Pools fault. Any questions were answered promptly and once the job got going went according to plan.

The work was really nice and they were professional. I will continue to use them in the future.

The only negative is after we signed the contract and paid the deposit, we somehow got lost in their system. I was told it could take up to 3 weeks to get a work date, but close to 4 weeks went by and I hadn't heard anything. After calling them, they apologized and from then on, the service and communications were excellent. They really paid attention to the small details and even sent a man back for some touch up prep work (on their own). Follow up was good, both phone and in person. 1 day was prep and 1 day was surface application. Both days went well and all workers were nice and friendly. They did a good job of cleanup. All but the most unavoidable messes were handled well. I would highly recommend Sunsation Pools for pool resurfacing.

On April 9, 2010, I called for an estimate on some paver repair work to be done. Sunsation Pools was not the original installing company (that company had gone out of business). My call was returned the next day. I spoke with "Aaron" who said they were swamped with "big" jobs and didn't really have time for a "small" job, but since I was an Angie's member, he would try to help me out. He asked that I email him a picture of the broken coping so that he could identify the manufacturer and get back to me with a quote on the cost of new coping and the install. He emphasized that it would be a few weeks before they could complete the job. I said this was acceptable, and I emailed him two pictures that day (April 10, 2012). I never heard from him again. I guess if you have a "big ticket" job they may possibly be a good company, but you had better hope that you don't ever need any smaller follow up repairs. They don't have time or interest in that.

We received 4 estimates, Sunsation Pools & spas came in next to the lowest bid. We liked Steve Buscema honesty as he talked to us that's why we chose Sunsation and also the good report they have on Angies list. Aaron the manager every thing was to our liking.Thanks, Steve & Aaron for a job well done

Everything was absolutely what they said it would be if not belter. Everything went very well.

Work performed as requested. Highly professional and knowledgeable staff. I strongly recommend to anyone soliciting bids to have pool work done to add Sunsation Pools Inc.

The project took longer than expected but that was the result of weather delays, not the company. We appreicated the fact they would not rush the job just to get it done, but waited to ensure it was completed properly. The pool was drained, the old marcite fihish cut out at the tile line and any area that was not stable. A coating was applied, then the pool was resurfaced with the new marquis finish. New tiles were installed on the steps that was a perfect coordination to the existing pool tiles. The decking was then prepared for larger drains, pressure washed, and a bonding agent applied to the deck. The next step was to apply the acrylic surface. The final step was to stain the surface the color we had selected. The crews were professional and very respective of our property. Any time we had a questio or concern, we called Aaron, the project manager, and he immediately answered our question or explained the process. The inconvenience of a longer than expected project was well worth the wait for the completed project.

They did an excellent job by replacing tiles and repairing horizontal crack. They were very professional, fast and clean, punctual and addressed questions. They didn’t give me any surprises.

It went very well. Our new pool and pavers look wonderful and the salt water chlorination system has worked flawlessly. Steve Buscema, the company owner, was friendly, professional, and proved to be a man of his word. In planning the project and discussing the scope of work, Steve gave us some great ideas that we ultimately used. The Sunsation crews were punctual, very good at their jobs, and pleasantly answered any questions that we had. Clearly, they all took pride in their jobs. Refinishing a pool and cutting and installing pavers is dirty work but the crews did a fine job of cleaning up after themselves. Along the way, we were always kept well informed of what the next project task would be and when it would be begun and completed. When we found that there was a problem with draining rainwater in the yard, Steve had the paver crew come out two additional times until we were happy. Steve stated more than once that he wouldn't be satisfied with the job until we were. That proved to be completely true. I would not hesitate to use Sunsation Pools and Spas again. I highly recommend them.

I was really nervous when It was time to get my pool redone. I knew it was going to cost me some serious dollars. After spending time with Steve I felt his company was the right one to use. From the first day his crew was on time, respectful of our privacy and property and did exactly what they said they would do. My recommendation is to be up front with them about what you want and they will bend over backwards to deliver.

I received eight bids before awarding the job to Sunsation Pools. They were the third most expensive. I thought avoiding the bidders on the low end might help get me a better job. The final product was marginally acceptable but there were numerous issues to get to that point. The issues started with the subcontractor that installed the waterline tile & coping and applied the bonding coat to the pool surface. He generally did a fair to good job but complained at length that he shouldn't have to correct issues when they were pointed out. At one point he was ?coloring in? imperfections in the tile installation with a sharpie marker. I had to cut the spotter tiles that go on the steps to the proper size because he just flat refused to do it. He never did get the corners where the tiles meet to line up with the corners of the coping. When the bonding coat started flaking off the pool, I had to loan him my pressure washer to remove the loose material so he could reapply the bonding agent while he continued to complain that he shouldn?t have fix it. The issues continued with the paver installation. One pallet of pavers was in such poor condition that the entire pallet had to be replaced delaying the job a week. The paver subcontractor tried to cover up the fact that they did not remove all the old deck drain by cutting off the bottom half of the new drain and just laying it on top of the old drain. They also improperly filled a section of the old deck that had been removed for plumbing and after a day of rain, the section collapsed. A couple of times when I was told the paver crew was returning to do more work, they just never showed up. In an attempt to remove a white film that developed on the coping and pavers, Sunsation Pools sent out a representative from the paver manufacturer to pressure wash the deck. This did nothing for the film, blew sand everywhere, and dislodged numerous pavers. I ended up resetting many of the pavers myself. The application of the final pool surface and the plumbing work seemed to go well. Sunsation Pools did not perform any quality control inspection of their own. It was entirely on me to find any issues and try to get them corrected. Throughout the job I often heard the standard contractor platitudes of "that's the way it?s done", "trying to fit it will only make it worse", and "It can't be perfect, it?s a remodel". I see that this company has received many good reviews but my experience was not good. On two occasions I was very near throwing them off the job. In the end, the job site was not kept clean, I had to do too much myself, the job took three times longer than it was suppose too, I paid near the top end of the bids, I got a fair to average job, and I had to push them hard to get that. I am sure there are worse contractors out there but I would not use them again and, in all good conscious, I can't recommend them.

They were very good. The pool has been working great. They did a good job. We had a positive experience with them. They finished up about 6 weeks ago. The only problem I had with them was that they wouldn't call in a timely manner. They were right there in the ballpark on the pricing. We had 4 quotes. They weren't the most expensive, but they were right there close to the top. Some companies wanted to do sandblasting, but I wasn't excited about that.

The pool looks great. The price was what I expected it to be, very reasonable. The project manager was available for questions and clearly explained the process before and after completion of the work. Overall, we are very satisfied, and I would gladly recommend this organization for this kind of work.

They were very professional and easy to work with. If we had a problem with anything, they came right back and fixed it. The quality of the work on the pool is excellent. They weren’t the cheapest. We would use them again in the future.

Steve arrived on time for our appointment, he was knowledgeable and provided very helpful information to consider in the pool renovation process. He was very professional and prepared, had good follow-up to inquire if we had made a decision regarding a pool company choice. He was very pleasant and customer service oriented. I would not hesitate to use this young man's pool company in the future. We ultimately made a choice for a renovation that included the pool being contracted to a second party. The pool finished product will be nice, but I think overall things would have been better during the process and Sunsation Pools would have made a smoother project completion and a great end product so I really wish I had chosen Steve's company.

Apart from weather delays (cold weather and rain) the work proceeded on schedule. Pavers were delivered on the date promised and work was performed as promised. Sunsation kept us informed all along of delays and what would happen next. After the pool was filled and running for a few days we noticed a leak of .5 inch per day and notified Sunsation. They dispatched a leak specialist and the problem was resolved. I highly recommend this company for pool work. They have excellent teams who work their specialties. They are also very customer oriented (keeping the client informed), price their service fairly and quickly make amends when things don't quite go as planned.

Steve was very up front with us. He made recommendations, gave us the pros and cons and let us decided what we wanted to do. A simple resurface soon turned into a full restoration of the old pool. Steve did inform us that they never know what they will find until they empty the pool and start tearing things apart. The pool had been painted several times. This paint had to be removed at an additional $1800.00. We expected that there may be something extra but, not at that price. The whole process took longer than planned. Aaron, the project manager, kept us informed at all times of the progress, next event and any delays (due to weather) and being able to work around our schedule (the major delay was our changing schedule). We are very pleased with the end results. The only recommendations is to discuss what will be used to fill the gaps of the pavers and offer different choices i.e. sand, polymeric sand, or grout/thinset or other medium.

Our pool needed serious attention.Who do you call? Who do you trust to do this type of work? I did'nt know anyone. I asked around in my network of people to hear a lot of "I don't know anyone" or horror stories....I was told about Angies List, joined, found some companies that looked good,got some bids from a few, and settled on Steve from Sunsation Pools & Spas. I felt "comfortable" with Steve, he knows his stuff, gave me "lists" of referrals, best price,etc.. The job went smooth, no problems, and a great looking finished product. They went out of their way with customer service. Thanks Steve,Raymond, and Aaron. To the Tampa Bay pool owners: I had never heard of this company, I did not know anyone associated with this company, they are no relation of mine, and I am not receiving any-thing special for my comments.Does this help anyone "out there"?...Go for it....

Superb company that truly embodies customer service. Both Steve and Aaron were actively engaged from start to finish with Aaron providing updates practically on a daily basis. This was a large job with significant cost risk and schedule if not managed effectively. The results were nothing short of superb...on time and at the prices quoted. I'm extremely impressed with the final results and look forward to having Steve and Aaron resurface my driveway with the same pavers used for the front entrance way in the near future.

We knew it would be a big job and Sunsation Pools stepped up and met all of our expectations! Steve, the owner, came to the house and prepared an estimate and explained it in detail. Only one of us was home so he agreed to come out a second time. If that wasn't enough I was unable to make that meeting too so he agreed to come out a third time!! He was really great about it and needless to say we gave him the job. The pavers had to be ordered so the work didn't begin for two weeks. The pallets of pavers were delivered on a Friday and the workers began on Monday. The crew stayed past 6:30pm that first night working to cut and prepare the new drainage system before going home. Tuesday morning they arrived right on time and worked through the day until past 8:30pm finishing the job. The masonry is beautiful and it is obvious this team has worked together before! Even though it was well past dark the team cleaned up the deck/patio area from all the dust and debris generated over the past two days. We now have a beautiful, and safe, deck that looks even better than we imagined it could!!! Even our neighbors were impressed by the craftsmanship and dedication of the crew to get the job done on time. After three years of management/improvements this was our first truly positive contracting experience we've had since moving in! We will be using Sunsation Pools for all our future decking and drainage needs!

I didn?t use them but there was no reason not to. They were very professional and very good. They were very nice and did exactly what they said. We just decided to go with a fiberglass pool instead of concrete which had nothing to with them. They just don?t carry the other kind. Absolutely no problem whatsoever.