ROLL-A-GUARD

Hurricane Shutters, Doors

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Roll-A-Guard is the storm and hurricane protection branch of AABC, Inc. We are an established family based business that offers affordable hurricane protection to all. We specialize in hurricane protection and storm shutter repair. We focus on customer satisfaction and excellent products. Since the beginning we have proven ourselves as the industry leader. We have an A+ grade on the BBB and have won and maintained the Angi's Super Service Award. Roll-A-Guard is clearly the number one choice, as we have a track record for excellence in the Tampa bay area. Our goal as a company is to provide you with the highest quality available material, best installation possible, and excellent customer service. To do so, we hire and professionally train the best employees possible. No sub-contractors here. We also use the best materials; we only use the parts that make our shutters built to last. We offer the best customer service available and are able to handle all your hurricane protection needs.

Business highlights

24 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

HURRICANE PROTECTION, SELL, MANUFACTURE, INSTALL, & REPAIR HURRICANE SHUTTERS INCLUDING ACCORDIONS, ROLL-UPS, HURRICANE FABRIC, HURRICANE SCREEN-SECURITY, AND PANELS.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa


Photos of past projects

Reviews

4.9373 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
2%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 201-225 of 373 reviews

Bruce G.
04/2013
5.0
hurricane shutters
  + -1 more
Both Sandy and Andy provided excellent service in the estimation and measurement of the enclosure areas. They offered suggestions on the stacking to minimize obstruction of the view. The installers arrived on time and provided advance notice of their arrival. The installers were neat and cleaned up an mess from the install. It was a pleasure to have the work done and completed as scheduled.
Description of Work: The work was installation of hurricane shutters on a balcony, two sliding doors and a Kitchen window.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Murray F.
12/2012
5.0
hurricane shutters
  + -1 more
We had scheduled our installation on the first work day that we were down to our condo and Frank showed up right on time as promised and had it installed the same day. The unit that they installed was very large(10X16) and heavy but the 2 installers had everything up & running by mid afternoon. There are 2 types of switches that can be used & Sandra had suggested that we go with a switch that you have to hold down to either put it up or down. The other type was a one touch switch but she told us it doesn't stop like a garage door when it hits something on the way down and since we rent our condo out it would be safer for tenants using it. Frank showed us how to use it, what to do for maintenance and problems, cleaned up & was gone by about 4 pm. Cassidy in the office then arranged for the inspection 2 days later and even gave us a number to check what time the inspector would show up. The installation needed both electrical and building inspection & both went without a hitch. We would definitely use them again.
Description of Work: We were looking for a hurricane shutter for the front patio area of our condo. Originally we wer going to put the steel roll up shutters on the large patio opening & on the master bedroom but decided to go with hurricane window on the master and the roll up shutter for the patio area. We contacted several companies and chose Roll a Guard for the best comination of price and product. Sandra showed up exactly when we had set the appointment, had a quote to us the same day and had Andy back for a better measurement. This was very important to us as we were only down for a few days to set this up and returning 2 months later for the install.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,400

JOHN G.
10/2012
5.0
hurricane shutters
  + -1 more
They came when they said they would and fixed it.
Description of Work: A roll down shutter from another manufacturer would not roll down. They fixed it. I've used them to fix other roll downs and they are terrific.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kathy F.
09/2012
5.0
hurricane shutters
  + -1 more
It turned out very well. We feel secure with the shutters. They were great to deal with, came when they were supposed to, worked efficiently and they got the job done. I would recommend them to anyone.
Description of Work: They installed hurricane shutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Greg R.
09/2012
5.0
hurricane shutters
  + -1 more
They did a good job. They came in and explained what we needed and we went ahead with that work. They came out right away.
Description of Work: They came and updated our hurricane shutters.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gimmie C.
09/2012
5.0
hurricane shutters
  + -1 more
The service was great. They were on time and they did what they said they would do.
Description of Work: They installed hurricane shutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JON G.
09/2012
5.0
hurricane shutters
  + -1 more
It turned out very well. We thought the price was reasonable. They were very dependable. We called and they came out in a reasonable time. They were very efficient and professional. If we had any trouble with the other hurricane shutters we would call them.
Description of Work: They fixed an electronic hurricane shutter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary S.
09/2012
4.0
hurricane shutters
  + -1 more
The service was good and the guys who came out did a good job. The cost was pretty expensive however. They came two days in a row. They did their job and cleaned up after themselves. They showed me what they were doing and how the shutters worked.
Description of Work: They installed hurricane shutters.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
punctuality
4.0

Yes, I recommend this pro
$1,800

Karen S.
08/2012
5.0
hurricane shutters
  + -1 more
Outstanding! I highly recommend this company!
Description of Work: Repaired my hurricane shutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Tom S.
08/2012
5.0
hurricane shutters
  + -1 more
There aren't any don'ts; just solid professionalism throughout.Frank & Patrick went from one window to the next, installing shutters as they went. The shutters hadn't been used since before I bought the house & that was Feb 2010. My thanks also to Cassidy Hutto for arranging both appointments of installation & takedoown. NTS, I wasn't the only one calling for shutter installation.
Description of Work: Phoned in request (TS "ISAAC" then nearing the Florida straits) on 8/22/12 w/ crew of 2 men out on the 24th. House has 18 glass windows of various sizes, 8 glass panels (door size) & 4 wood/glass doors. T'house is of 2 floors; 2,000 sq ft each.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$490

Verna W.
05/2012
5.0
hurricane shutters
  + -1 more
Great job - love the shutters not only for storm protection but are wonderful for sun shade during the day.
Description of Work: This was a big job as well as investment in our condo. From our first visit with Sandra, all the subsequent questions and patient answers, these folks were with us all the way. The hurricane shutters are very well crafted and work beautifully. It was a much bigger job than I could have imagined with vast amounts of materials. Our installers were very dedicated to making the installation as easy as possible. They did really neat work and cleaned up after themselves every day before leaving.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

Ben B.
04/2012
5.0
hurricane shutters
  + -1 more
Gave good advise and fair estimate. Still thinking over the purchase.
Description of Work: Estimate for storm shutters.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Andrea H.
04/2012
5.0
hurricane shutters
  + -1 more
We collected multiple quotes that all came out in the same general cost range, and selected RollAGuard due to Angie reviews, BBB rating, the fact that installers are employees, and a good vibe from Sandy Ayers that convinced us they were exceptionally dedicated to quality and customer satisfaction. That turned out to be very true. The products are great, the installers (Greg and Frank) were professional, friendly, accomodating, and took care to explain all the hardware and deployment instructions. They clearly take well-deserved pride in their skills and expertise. I had a slight panic when I thought they might be planning to work late on Friday to get the job done, because we had been expecting a weekend guest. Stupid me hadn't thought to say anything about it until the schedule had slipped a little Thursday morning. I emailed Cassidy midday Thursday to voice concern over the Friday schedule and request (somewhat unfairly, at that point in the game) that they not work past 3:00 on Friday. OMG, the phone rang within 10 minutes with Andy calling and doing everything possible to work out the issue. He assured me that the guys would not sacrifice quality or do quick sloppy work to meet a deadline, but he did arrange with them to work late Thursday, and come early Friday if they ran into any glitches (they didn't, and the work was finished Friday before 2pm). Their responsiveness and effective communication with me, and with each other, was impressive. We are very happy we went with this company and if we ever purchase another property in the area there is no question we would use them again.
Description of Work: We hired Roll A Guard to install hurricane shutter on the 2000 sq ft. home we moved into last summer. We chose mostly accordion, fabric panels for lanai and entryway, and panels (aluminum and clear mix) for a large triple window area.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Kenneth Q.
03/2012
5.0
hurricane shutters
  + -1 more
The team at RollAGuard did a fantastic job from the initial sales call to the clean up once the job was complete. These folks are the consummate professionals and they "really" care about their customer. I have seen few crews work harder and more consistently than their crew worked on our job. They took a lunch break each day of about 30 minutes and then went right back to work. They arrived when they said they would, worked a full day, did an outstanding job that resulted in a shutter system that can barely be seen from the sidewalk and does not detract from our home's beauty. I requested two bids. Both from Angie's List "A" rated businesses. I did have a less expensive bid, but when I dug into it I found that it did not include all of the taxes and when I gave Roll A Guard a chance to match their competition, they did not even hesitate. So I got to use the Gold Star rated Angie's List vendor and I am happy I did. I am sure the other vendor would have done a good job, but I can highly recommend Roll A Guard without equivocation for storm/hurricane shutters.
Description of Work: Installation of a hurricane shutter system for our home including accordian shutters, aluminum and clear panels.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Darlene B.
03/2012
5.0
hurricane shutters
  + -1 more
They were excellent! They were local and family owned. Any problems you may encounter with their shutters will be taken care of at any time now matter how old or how long ago their product was installed. They have a wonderful product. The workers are great. The husband and wife that own the company are wonderful as well.
Description of Work: I had hurricane shutters installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,800

Michael G.
02/2012
4.0
hurricane shutters
  + -1 more
They did exactly what they promised in one afternoon.
Description of Work: The installed fabric hurricane screen over a new sliding door.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,000

Jeff H.
01/2012
5.0
hurricane shutters
  + -1 more
Excellent service, installation and quality.I ask a lot of questions and want to know specfics. They were very responsive and patient with my diligence.They were punctual for estimates and installation. Their service and installation personnel are employees(not contractors) and very professional and quality driven. I would definitely use them again in the future if needed.
Description of Work: Installed 2 custom accordian hurricane shutters and made adustments to 15 other hurricane shutters(different company installed these 2 years earlier). .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

THOMAS S.
09/2011
5.0
hurricane shutters
  + -1 more
The employees were very efficient and friendly. I felt that they were well qualified.
Description of Work: My currently installed large hurricane shutter would not go up or down. The employees of Roll-A-Guard quickly identified the problem and promptly repaired the shutter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOAN G.
08/2011
5.0
hurricane shutters
  + -1 more
They were delightful to work with, and they offered assistance in letting the shutters down if I ever needed help. I thought they were wonderfully professional.
Description of Work: They installed storm shutters for my windows.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

RONALD H.
08/2011
5.0
hurricane shutters
  + -1 more
They responded the my call almost immediately. If they still have the same employees, I would highly recommend them. Especially since the rollshutter they repaired at my condo was not their product.
Description of Work: Roll-A-Guard serviced and repaired a defective, electric rollshutter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

HOLLACE H.
08/2011
5.0
hurricane shutters
  + -1 more
This is a good company. They are professional, and the workmen they send out are very neat and courteous. Also, I’ve found them to be incredibly responsive to any issues.
Description of Work: Roll-A-Guard has worked for us a couple of times. We’ve had them installed storm shutters on 2/3rds of our home, and they’ve cleaned and lubricated the shutters as needed.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

RANDALL A.
08/2011
4.0
hurricane shutters
  + -1 more
My experience was ok. I think they did an alright job with the installation, but I don’t like one window in particular. I don’t like the way it looks, and I thought they could have installed it way simpler way.
Description of Work: They installed hurricane shutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth S.
08/2011
5.0
blind cleaning, hurricane shutters
  + 0 more
Andrew is excellent! He is always available and responsive, and I think he’s very helpful! His company offers a great, personalized service.
Description of Work: Roll-A-Guard installed storm shutters for my years ago, and they’ve cleaned my blinds and shutters a few times since then.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steven R.
07/2011
1.0
hurricane shutters
  + -1 more
When they refused to break out the estimate for me I told them that we would have to go with another company. I was shocked by an email that I received from Cassidy: Here are quotes from her email to show you word for word how they treat potential customers. "We must say that it has seemed clear from the beginning that you had no intention of hiring us." "It is worth noting that we do not do itemized pricing for several reasons. It is not just because of competitors and dishonest customers that this policy is enforced; it is in large part because we consider itemized pricing to be a bit dishonest." I had asked them to bid on my unit ONLY so I could share the cost with the other residents to see who would be interested in buying film, shutters or replacement windows. I own one unit out of 250 and at no time did I state I was on was on the Board or was representing the development in any way. I was researching all options for hurricane protection for a group of residents that were interested in getting them approved. We were looking for ball park costs to see who would and would not be interested. Other companies had no issue doing this and were very happy to help. Others even offered group discounts with out us even asking. This is what they accused me of doing in writing. They have also slandered me to the condo management and association and I will probably have to seek legal council against their behavior and comments. "Also, it has come to our attention that when you first contacted us you stated you were the acting as an authorized agent for all 250 condominium units in your building. At that time we contacted the acting management company to confirm that shutters were allowed in your condo and to check on any requirements for your building. We were notified that you were not an authorized agent and that there was serious doubt that you had the credentials and licenses necessary to be instated as an authorized agent. We were told by the management company to be very wary of anyone presenting themselves as an authorized agent. We are still not exactly sure how you represent the condo? Now they are stating that they are going to continue with this behavior in order to secure a sale. The board members are my friends and neighbors and to continue to make me look bad to get a sale is the most unprofessional thing any company can do. "We did contact the management company and we will be contacting the agent in charge of your condo tomorrow. We also plan to contact the board members that are elected, so that we can explain the predicament that we were put in and offer our services. . We hope that the elected board members will be willing to hear us out and offer us a fair chance at a proposal. " I hope this gives other customers an idea of how this company treats potential customers and the lengths they would stretch the truth to get a sale. I would never buy from them.
Description of Work: I called them for a estimate. I explained to Andrew that we were in the process of getting shutters approved by the condo association and I was working with a group of residents to secure prices. I was given a sheet of paper with their logo and a price for $17,400 - $200 Angies discount. At first they refused to give me an estimate the product sizes and opening. I told them that had to have all of the product specifications in detail. They said it was their policy not to do this because I would just take it to their competitors and get a better price. The finally gave me the estimate with the sizes but would not itemized the quote by opening. This information was critical for making an educated buying decision. When I told them we would be going with another company I received a very rude an unprofessional email from Cassidy and Andrew.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from ROLL-A-GUARD
Thank you for the feedback. We always strive to provide excellent customer service, we have great reviews from every other customer, and this potential customer was very difficult. We have won the Super Service Award 5 years in a row, which is not an easy feat to obtain, and we have been honored each year to receive the award. We are sorry we were not able to meet his needs. Andy and Sandra Ayers, owners Roll-A-Guard.

Diane S.
07/2011
5.0
replacement windows, hurricane shutters
  + 0 more
Great! They were very professional and easy to work with, they returned our calls, and were always available for questions.
Description of Work: They installed the shutters on my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

12722 62nd St, Ste 206, Largo, FL 33773

https://www.rollaguard.com/

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:00 PM
Tuesday:
7:30 AM - 4:00 PM
Wednesday:
7:30 AM - 4:00 PM
Thursday:
7:30 AM - 4:00 PM
Friday:
7:30 AM - 3:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hurricane Shutters,
Doors

FAQ

ROLL-A-GUARD is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 4:00 PM

Tuesday: 7:30 AM - 4:00 PM

Wednesday: 7:30 AM - 4:00 PM

Thursday: 7:30 AM - 4:00 PM

Friday: 7:30 AM - 3:00 PM

Saturday: Closed

ROLL-A-GUARD accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, ROLL-A-GUARD offers free project estimates.
No, ROLL-A-GUARD does not offer eco-friendly accreditations.
No, ROLL-A-GUARD does not offer a senior discount.
Yes, ROLL-A-GUARD offers emergency services.
Yes, ROLL-A-GUARD offers warranties.
ROLL-A-GUARD offers the following services: HURRICANE PROTECTION, SELL, MANUFACTURE, INSTALL, & REPAIR HURRICANE SHUTTERS INCLUDING ACCORDIONS, ROLL-UPS, HURRICANE FABRIC, HURRICANE SCREEN-SECURITY, AND PANELS.

Contact information

12722 62nd St, Ste 206, Largo, FL 33773

https://www.rollaguard.com/

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:00 PM
Tuesday:
7:30 AM - 4:00 PM
Wednesday:
7:30 AM - 4:00 PM
Thursday:
7:30 AM - 4:00 PM
Friday:
7:30 AM - 3:00 PM
Saturday:
Closed