Family owned & operated. Cost of each repair is determined on an individual basis. DBA - A Better Roof Repair Service. Additional phone- (954)962-3048. Award Wining.
The employee that came out was extremely honest and conscientious with me. When I spoke with the owner, the day before, he was very professional and had someone out the next day. Their employee was crawling around in my attic, on a hot summer day. I offered him a tip, but he declined. They spent 90 minutes looking for issues, but found none. Their honesty comes from them not taking advantage of someone that really had no idea what was going on. I saw effects from what I thought was a leak, but they told me the truth.
Description of Work: He went and checked my roof because I thought I had a leak in my roof. He told me how it was condensation from the AC unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Barbara L.
09/2011
5.0
roofing
+ -1 more
I found this company on Angies list, and as always, was very pleased with this decision.
Description of Work: We had a terrible leak in our dining room, coming from the roof. They worked all day on my roof, and told me it was rotted under the tiles. I was very pleased with the job. They came back the next day to clean up whatever tar was left.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Daniel G.
09/2011
2.0
roofing
+ -1 more
Quick to schedule initial evaluation; however, took forever (3 or 4 weeks) to follow up with quote and even then it was just a phone call to see if I still needed the work done that I was never given an estimate for. By the time I received the call, I had already hired and had the work completed by someone else. It appears they are a bit disorganized.
Description of Work: Roofing repair estimate.
Rating Category
Rating out of 5
responsiveness
2.0
Response from V E Quillen Roofing & Consulting Services Inc
We would like to thank Member for his comments. We would also like to express our sincere apology to Member, and anyone else who fell into this category during the past three months. We have worked seven days a week and twelve hours a day in order to keep up with the extreme demand for our services. After about eight months of drought, we have been blessed with three months of heavy rain almost every afternoon. We have truly been overwhelmed by the demand for our services. Although, to some of our potential clients, it seems like we have been a bit disorganized, the fact is we have simply been overwhelmed. We are working on a solution to this problem, and hope to have the bottleneck removed soon. Please give us a reminder call if we haven’t provided your bid within 24 hours of the roof inspection. Thank you.
Stuart D.
09/2011
5.0
roofing
+ -1 more
We are new owner of this house and the roof was done already in 2006 but the inspector pointed out the few puddles that needed to addressed for the insurance company. Had previously 2 roofers looked at. One told us we need a new roof entirely and asking about 21k. Another one gave us good consultation for what to do but never came back for the price. V E Quillen came and he said there's nothing wrong with and the job they've done before is good quality that will last more than 5-10 years. The owner wrote a letter for the insurance company it took me a several phone calls because he is very busy but that was very nice of them. Thanks so much!
Description of Work: Consultation for the roof condition.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Michele S.
08/2011
5.0
roofing
+ -1 more
They were easy to talk to. They were very reasonable, reliable, affordable and helpful. The owner particulary went out of his way to be helpful to me.
Description of Work: They did some roof repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cinderella H.
08/2011
5.0
roofing
+ -1 more
They are good. Their price was reasonable. They were very accommodating and I would use them again. I would recommend them. I like them.
Description of Work: I used the service of V E Quillen Roofing & Consulting Services Inc to repair my roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dwight C.
08/2011
5.0
gutter repair, roofing
+ 0 more
Vic, the owner sent his son to estimate the repair. I had previously gotten another estimate and V.E. Quillen came in lower and I felt he knew exactly what was needed and had the expertise to do the job properly. I gave him the go-ahead and the job was completed a few days later. The repair work is guaranteed and I can now sleep easy. Very professional from start to finish.
Description of Work: Repaired and replaced approx 30 cracked, slipping and missing roof tiles. Replaced 2 rotting fascia boards. Corrected gaps is various sections of roof. Corrected drainage in section of gutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,340
Jackie R A.
08/2011
5.0
roofing
+ -1 more
Turns out they only repair roofs and they let us know that it would be in our best interest to get the roof replaced, so they gave us the name of someone who could help us. Turned out the house has extremely bad mold so we will probably look for a different house.
Description of Work: We called asking for a roof estimate. They came out quickly and gave us a very professional estimate.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
richard W.
08/2011
5.0
roofing
+ -1 more
Very knowledgeable and communicative contractor. Recommend highly. I am in Seattle an the contractor is in Florida. This could have been tricky but Vic made it easy. Very trustworthy and professional. Family owned and run business.
Description of Work: Repair of tile roof and sealing of flat roof area.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Blair F.
08/2011
5.0
roofing
+ -1 more
Vic Quillen (and his son Devon) were both excellent in addressing questions or concerns from customers....Their quote was exactly the same as one other roofer, but the detail of their work was far better including details about materials which would be used for my roof repair job..The work was postponed (one day) due to potential weather issues, which makes good sense as the the roof is opened up to repair leaking areas..... ...The complete repair job was started and finished in one (1) day which was a Saturday by the way. Their crew was careful to clean the gutters well during & after the repair work was done etc. ....All clean-up was accomplished by the end of the day on Sunday, which included hauling away the rubble; unused tiles; other trash etc...Dust was swept away etc....We will definitely utilize VE Quillen roofing again (without hesitation) if the need arises! These guys embody the Angie's List work ethic...
Description of Work: We found out (actually during a yearly termite inspection) that we had two large wet spots on the (inside-facing) plywood sheets of the roof, clearly indicating a serious roof leak... Water was actually dripping into the attic.....I contacted 5 different roofing firms in my immediate area from Angie's List....We decided upon VE Quillen Roofing based on detailed repair proposal; positive interaction with roofer; and price as well... The work done was the repair of a (flat cement) tile roof of an area about 15 ft. wide by 10 ft. high (roughly 150 sq. ft.)...This involved stripping the roof down to the studs, replacing all components including some of the roofing tiles well...After the roof repair was completed, the roof was painted to match the rest of the roof surface!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Ronald & Patti S.
07/2011
5.0
roofing
+ -1 more
Phenomenal. He is very nice, and didn't even charge me for an estimate. He was very expedient in sending someone out. I would use him any time! He was so helpful.
Description of Work: Estimate.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Linda P.
06/2011
1.0
roofing
+ -1 more
As I stated, I got two estimates for the roof repair. I had to call them four times after the gentleman came to look at the roof to get the price. They were 30% higher than the other company (and that INCLUDED the Angie's List discount). I used the other company and will not call them again. I called them because they had a high A rating on Angie's List but prefer PMI, the company that I used.
Description of Work: They provided an estimate. I had to call them four times for it. They kept saying it was coming. In the end, it was 30% higher than the company I had do the work (I only got their estimate and one other). That high price included the Angie's list discount.
Rating Category
Rating out of 5
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
5.0
Response from V E Quillen Roofing & Consulting Services Inc
We checked this leak on 6/28/11. We emailed the bid to this client on 6/29/11. If she called four times, all four calls were made in one day. This period has been the most rainy and busiest time that we have had in six months or more. Our bid price was $800 for a nineteen foot long tile roof flashing with bad wood in the middle. If our bid price was higher, it was higher for a reason. We use the highest quality materials and do the best workmanship. If you simply want the lowest bid, then don’t call us. Because, our main objective is to do the best quality work, with the highest quality materials that can be found. Our rep Devon crawled through a very difficult attic to find the bad wood in the roof deck. If the other company’s rep didn’t crawl through this difficult attic and didn’t see the bad wood that Devon saw, their bid would tend to be lower. When Devon came out of the attic, this potential client asked him for a favor, to replace the batteries in her smoke detectors. Devon did this favor for the potential client, and replaced the batteries in her smoke detectors, at no charge. One of these smoke detectors was not all that easy to reach from the very top of the ladder. After doing all of this, at no charge, we received an F for our efforts. Does that sound reasonable to you? Keep in mind, we were never hired to do any work. Everything that we did was merely associated with a free estimate. If you believe that we investigated this roof leak in good faith, as described above, and prepared and delivered a computer generated bid the next day, with all the necessary work included, how can you accept this terrible critique? We could have given her a bid on sight, if she had only asked us for a hand written bid. We try to email our bids the next day, in order to provide a computer generated bid, because it is more professional and easier to read. We gave her the lowest bid possible, because we knew the full extent of the work needed, as a result of Devon‘s diligent investigation in the attic. We listed everything to be done in our bid, to avoid surprises. Please be aware that it costs a little more for the highest quality materials and the best workmanship. If you really do not care about quality and simply want the lowest bid, with the least expensive materials, and all too often short cut workmanship, call the lowest bidder who uses the least expensive materials and does the smallest amount of work possible on the leak repair. They are all around you. We welcome clients with reasonable expectations, who want good, complete, work done, using the best materials available. We don’t even try to be the low bidder, using the cheapest materials. That is not our style. We will do our best to solve your problem with a long lasting solution, using the highest quality materials available. Our bid comes with a full guarantee. We charge zero dollars if our job leaks within the guarantee period and we must come back to do more work. The cheapest, lowest quality, materials used by the low bidders usually only provide a temporary solution, as they age and break down rather quickly. If you pay a little more you can get a lot higher quality of materials and workmanship, which will last a lot longer and in time will actually cost you less.
Mehdi C.
06/2011
5.0
gutter repair, roofing
+ 0 more
Phone call, estimator came out, got estimate, they got the job done. Professional and polite.
Description of Work: Professional and polite. Made sure the job was done right.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Thomas T.
06/2011
5.0
roofing
+ -1 more
The project went extremely well. I found V.E. Quillen through Angie's list. I spoke to Vic who sent someone to my house during the day, while I was not home, to inspect the porch and work up an estimate. Vic contacted my via phone and email to review the estimate and schedule the repair. His service tech arrived as scheduled and did a professional job. At the end of the project, Vic arrived to review the work and handed me the invoice. The work was done on time for the cost provided in the initial estimate. It is very difficult to find a good roofer. I would highly recommend V.E. Quillen!
Description of Work: V.E. Quillen repaired the roof of my front porch. Shingles were removed, rotten boards were replaced and new paper was put down. Company was able to reuse shingles so there was no problem with new shingles not matching existing shingles on the roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Dennis M.
06/2011
2.0
roofing
+ -1 more
The quote Quillen Roofing provided was 3.5 times what was paid to repair the roof. They are banking on their good reputation with Angies List to get away with outragous quotes and rip people off.
Description of Work: Requested quote to repair two roof leaks.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Response from V E Quillen Roofing & Consulting Services Inc
We welcome this critique, which exposes a misconception of the roofing industry, which holds true for all trades, professions, and industries. Roofers are not all the same, as well as the estimates they provide are not all the same. We are a professional roofing company with 28 years of experience in the roofing business. We hold ourselves to a higher standard in customer service, quality of employees, quality of materials, and craftsmanship. We refuse to lower our standards in order to compete with those who bid the job low just to win the bid. We price our bids to do what it takes to do the job right. Our work is thorough, extensive, and all inclusive to insure that the problem is corrected properly. We use the highest quality and best materials available. We care enough to do the very best work, to insure that the job is completed in a superior fashion. In the event that there is a recurrence of the leak within the guarantee period, we come back at zero charge to our client. The low bid is merely the lowest price, where quality is of the least concern. In this particular case, once the potential client heard the price, we were not invited to submit a written bid, which would explain in depth the details of the work we planned to perform. His comparison was made on price alone, with no regard to the work being done in each case.
Hector M.
06/2011
5.0
roofing
+ -1 more
They just gave me an opinion. They came over and estimated roof washing. They said that the tiles were so delicate that they could crack. They have good customer service. They are pretty knowledgeable. I found them very straight forward and honest. If there is a need, I would use them again in the future too.
Description of Work: I got an estimate from VE Quillen Roofing & Consulting Services Inc for roof washing about a year ago.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
lisa D.
05/2011
5.0
roofing
+ -1 more
They were professional and returned my calls promptly. I haven't had the project done yet.
Description of Work: I asked them for a quote for roof repair.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Daniel D.
05/2011
5.0
roofing
+ -1 more
They did a great job. Everything they did was good. They cleaned up well.
Description of Work: V E Quillen Roofing & Consulting Services patched a hole in my roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Chad R.
04/2011
5.0
chimney repair
+ -1 more
V E Quillen Roofing & Consulting Services Inc did a great job. the price was fair for the job they did. i would use them again in the future.
Description of Work: V E Quillen Roofing & Consulting Services Inc rebuilt our chimney
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Marc R.
03/2011
5.0
roofing
+ -1 more
The first try did not get all the leaks and they came back gladly and fixed it again to my complete satisfaction. This is a family-run business and they take pride in their work.
Description of Work: Fixed numerous roof leaks.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
CYNTHIA B.
03/2011
5.0
roofing
+ -1 more
I used them because they were highly rated on the list and I support that rating. They did a good job. They were a little more expensive than other people.
Description of Work: I had roof repairs done by V E Quillen Roofing & Consulting Services Inc. in mid February because there was a leak.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MARYANNE M.
03/2011
5.0
roofing
+ -1 more
They were excellent. They did an excellent job. The construction person came out and gave me an estimate. They put the roof tiles back on the roof and caulked all of the joints in the wood panels, as needed.
Description of Work: They replaced rotten wood and the underneath flashing. They also put new drip edges on the roof so the water wouldn't come down over my window.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Robert S.
02/2011
5.0
roofing
+ -1 more
They inspected my whole roof and repaired 2 broken tiles. They only wanted to charge me $10 but I insisted on giving them $20. The work was fast, clean and done in a totally professional manner. I would not hesitate to call them or recommend them for any roofing needs. Very pleased.
Description of Work: Had a broken roof tile and called the company. They came out within 2 hours and repaired 2 broken tiles.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20
LOU A.
01/2011
5.0
roofing
+ -1 more
No previous repair people could find this leak, but they were able to come in and find it. They're very professional, very knowledgeable. They know there work and they know roofs. They were able to come in and find the source of the leak and repair it. I was very happy with their work.
Description of Work: They repaired a leak in my roof.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Claudia W.
01/2011
5.0
roofing
+ -1 more
The company came and provided an estimate and then shortly there after came and did the work. I would call on them again if I needed additional repairs.
Description of Work: Roof repair including sealing esposed fasteners, sealing perimeter of plumbing vent stacks, fill putch pan on electical pipe, caulk drip edge at corner of flat rood and seal perimeter of glavanized vents.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Skylights,
Gutters,
Chimney Repair,
Handyman Services,
Auto Inspections,
Chimney Caps,
General Remodeling,
Insulation,
Homebuilders,
Siding,
Dock Building & Repair
FAQ
V E Quillen Roofing & Consulting Services Inc is currently rated 4.9 overall out of 5.
V E Quillen Roofing & Consulting Services Inc accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
Yes, V E Quillen Roofing & Consulting Services Inc offers free project estimates.
No, V E Quillen Roofing & Consulting Services Inc does not offer eco-friendly accreditations.
No, V E Quillen Roofing & Consulting Services Inc does not offer a senior discount.
No, V E Quillen Roofing & Consulting Services Inc does not offer emergency services.
Yes, V E Quillen Roofing & Consulting Services Inc offers warranties.
V E Quillen Roofing & Consulting Services Inc offers the following services: Roofing, shingle, tile & flat, repair & installation, sky lights, leak repair & prevention, soffit & fascia wood replaced