V E Quillen Roofing & Consulting Services Inc

Repairs completed in February 2020. Today my contractor showed me photos after he inspected and said very little, if any of the stated work was actually completed.

V.E Quillen Roofing and Consulting Services provided excellent customer service, they are punctual and the level of professionalism is outstanding, they go out of the way, above and beyond to please their customers. And the most important is that they are very conscious with the prices. I requested 5 different quotes for the repair of my roof and their quote was the best, way lower from the other ones. We will highly recommend, overall from 1 to 10, I gave them 10+/ A+ . Thank you Vic, Jose & Carol

In September 2016, we had a roof leak in the back of our home which rotted out about 15 feet of facia boards. I hired this company to repair the roof and replace the wood. We paid Quillen Roofing $1400 for this repair. The repair appeared to be done correctly or so we thought. In the past few months we notices that there was water falling between our gutters and the wood that was replaced by Quillen Roofing. We called Quillen to ask if they could come out to look at the roof because the leaking through the wooden facia boards was horrible. The owner told me it was probably my gutters leaking and that I should get my gutters cleaned. I called a company to clean my gutter and the leaking continued. The owner of Quillen Roofing's son finally came out and examined the roof. He told us that the roof was leaking from the exact same place where it was leaking in 2016. The facia boards that were replaced in 2016 are all rotted out from the rain which is an indication of the cheap wood that this company used for this job. It also shows that the leak was not repaired or else it would not be leaking. I do appreciate the honesty of the owner's son in admitting that the current leak is exactly in the same place as it was leaking before.He could have lied and said it was a new leak. So he went back and told his father that it was a leak in the same place but yet they refuse to stand by their work. The next thing I know I am getting a quote for $1224 for the repair of the same exact area they fixed before. This company wants to charge me again to fix their shoddy repair job in 2016 knowing that they screwed up. There was no call from the owner and no consideration for the customer. The worst thing any business can do is to screw up and then try to screw the customer again. So beware of the work performed by this company and learn from my experience. The owner has an honest son but the father is a different story. Buyer beware.

We called for an estimate to repair what we believed was a leak in our roof. An appointment was made for the a couple days later. Vic arrived promptly. He went into the attic to survey the area where we saw evidence of a leak. He determined that the leak was a result of condensation from uninsulated Freon pipes. He took the time to take multiple pictures of the area and explain what would be needed to fix the issue. He refused to take any compensation for his time. We could easily have wound up with costly roofing repairs had another company simply surmised the damage was from a leak in the roof and had not taken the time to climb into the attic and survey the area. We will definitely call V E Quillen if we need roof repairs in the future.

My roof has issues from the way it was built so had a few leaks and this new one. Each time Vic and his company have provided timely estimates and repairs at reasonable prices. I have also used and referred this company to family and friends and hear the same great things. One note: If your roof was poorly done, like mine, or it's old you will have more leaks so roofing repairs aren't like getting a whole new roof which I know I need sometime.

I hired V.E. Quillen to repair my roof the first time in Oct 2017 when I first noticed the water spot in the ceiling. The first photo shows what the ceiling looked like then. I called him again sometime after the repair to say the ceiling was looking bad and was told to paint it with Kilz. I contacted Vic again in May 2018 and sent him a video to show him the SAME spot was still leaking except now the plaster was coming down. See second photo. He sent another estimate to come out and repair it again saying they didn't fix the valley the first time. I don't even remember how much the new estimate was for because I threw it away I was so upset. But it was for a lot and did not give me credit for the $1000 already paid on the first "repair". Now the plaster is falling off the ceiling and I have to have a bucket in place to catch the water. To me, it's the same leak in the same spot only much more interior damage to be repaired because he didn't fix it right the first time. I'm afraid to see what my attic looks like. It's probably full of mold and rotten wood.

never heard from them about a request for a quote...guess they don't need any business right now

Responded quickly, rec’d estimate, authorized work. Work was done has quickly as possible but due to all the rain we were having it took a little longer than it normally would. Crew came on Memorial Day which was very unusual but much appreciated. This is a wonderful company to work with. This is the second time I have used them and I didn’t bother to get other estimates because my first experience went so well.

I just found out what a horrible job they did 4 years ago. I just had a contractor fix the job they were supposed to do 5 years ago. I had a huge hole in my roof under the tile that they said they fixed. I just had to pay a contractor to repair the job they were hired to do and didn't do. We had a lot of rain and these guys came highly recommended from Angie's list so I waited for them to get back to me. Big mistake. I wish I could sue. They didn't do anything apparently. I just paid another contractor to do their job.

Very good job. They took pictures of the problem and the repair. We felt they were honest and competent.

The repair was completed on the scheduled day. I have not had any subsequent problems with rodents. Hopefully, the problem is solved.

All aspects were excellent. When giving an estimate, the estimator also showed me how to put a tarp over the roof and weigh it down. The estimate came promptly and was the lowest one I received. The vendor gave me an Angie's List discount. The repair crew came promptly and got the work done excellently in half a day. They took photos of the work in progress that will help me collect insurance. I was delighted every step of the way.

They were very upfront. Very upfront and honest. If they can not do the work they tell you.

Excellent third time hired and performed the repairs very well at price quoted.

Perfect. I had a leak in the guest bathroom coming in from the ceiling vent. Pictures were taken to explain what was needed. I could not be more satisfied...once again.

Great estimator actually inspected the roof

They were very good. The price was good too. We had a leak and I believe it was because of another company we have, they take care of a lot of the maintenance and they have somebody come out and pressure wash the roof and it was right after that it leaked around one of the vent pipes. To replace the leak, they came out on Saturday and they were done in a couple of hours. It was two people that came out. I had two people come out and look at it, and I just felt more comfortable this gentlemen and they're experience.

Vic's son came out to do an estimate, and was very fair, honest, and knowledgeable. Vic is the owner and thoroughly explained my options and emailed me two different estimates the day after his son came to my house. I wanted to have someone do both the roof work AND the chimney repair and Vic's team fit the bill. Vic's pricing was reasonable and it is refreshing to know that there are contractors who are honest and men of their word. Vic was very responsive through the entire process and went the extra mile to make sure my newly manufactured chimney cap was in place before Hurricane Irma hit, which was a huge relief. I felt I was in good hands with this company and would definitely hire again. Thank you Vic!!

Excellent, ontime, helpful and job well done.

We contracted V.E. Quillen Roofing based on previous excellent reviews here on Angies' List. The work started and finished on Aug. 14th. Quillen's two man crew started work around 9:45 and ended around 7:00p.m. They did excellent work under above 90 degree conditions. After completing the work, they cleaned and washed our patio. We highly recommend this company!

The owner' son, Devon came out the same day I called, and actually a little bit early. He was friendly and professional. He clerked out what I saw in the bathroom and climbed up into the attic. It was a tight squeeze up near the peak, but he made it and did a thoroughly check--not only of the roof, but under the insulation all around the area. He determined there wasn't a leak from the roof. When he came down he set my mind at ease. He then shared what he thought caused what I was seeing and told me exactly how to handle it. Then he also told me to watch it and what to look for if their ever was a leak. No charge! Even for the educational lesson! He was honest and helpful and polite. I would definitely call him again if I have a problem in the future.

They responded to my call the same day. It took about a week until someone could come out. To be honest, it had been raining for 2 weeks and all of the roofers I called were very busy. They arrived on time and were very thorough. I received 4 quotes and this was the only company who took the time to go up into my attic. They told me it would take 1-2 weeks to repair. They actually fit me in earlier than that. They were in the middle, price wise as far as the quotes went. The workers showed up on schedule, showed me the problem, and fixed the problem. I was very happy with the work they did.

Vic is a high quality professional and has a great staff as well. His prices are reasonable and fair. This is the third repair he has performed repairs for me and my experience has been superb every single time.

Excellent. Came on time and did a great job. Fixed leak on ridge of roof.

Good. Some difficulty in scheduling work, mostly driven by bad weather.