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Red Rhino Leak Detection Inc

Pool and Spa Service

About us

SUPER SERVICE AWARD WINNER 7 YEARS IN A ROW! Finding a pool leak detection company you can trust is difficult. That's why we back every job with our 100% satisfaction guarantee with 3 easy steps -You call, We find it, and We fix it. Our time-tested process saves you time and money from unresolved pool leaks. Our Mission is to WOW customers by resolving their pool leaks with remarkable service. Call today and let us take you by the hand from start to finish. West Palm Beach (561) 697-4290; Naples/Fort Myers (239) 234- 2554; Fort Lauderdale (954) 636-7549; Martin/St.Lucie (772) 828-2008; Orlando (407) 803-5233; Jacksonville (904) 694- 8503; Tampa (813) 775-2295; Sarasota (941) 210-5276; Melbourne (321) 270-3383.

Business highlights

21 years of trusted experience

Services we offer

Residential & commercial leak detection, repair - pools & spas.

Services we don't offer

pool maintenance, pool cleaning & equipment repair & replacement.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8240 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
3%
3
4%
2
0%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 151-175 of 240 reviews

Roger H.
02/2021
1.0
plumbing
  + -1 more
No show- called to cancel
Description of Work: Determine if pool leaking

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Red Rhino Leak Detection Inc
Hi [Member Name Removed], Thank you for taking the time to share your feedback with us! This sounds very uncharacteristic of our company and we would like to dig into this more. However, we are not able to find you in our system. We would love the opportunity to speak with you regarding your concerns. Please give us [Member Information Removed] call at (813) 775-2295 at your earliest convenience! We hope to hear from you soon! -Jenn

Beverly C.
09/2020
3.0
pool cleaners
  + -1 more
They do not replace pool light
Description of Work: Pool light
Rating CategoryRating out of 5

Response from Red Rhino Leak Detection Inc
Hi [Member Name Removed], I'm sorry that we weren't able to assist you with changing out your pool light. Since we are not certified in electrical work and for the safety of our team, we do not offer this service. However, I would be happy to get you connected with someone who can! Please give us a call at (904) 694-8503 when you're able. -Jenn

Nancy C.
07/2020
1.0
plumbing
  + -1 more
They never called us back
Description of Work: Hot tub heatet

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Red Rhino Leak Detection Inc
Hi [Member Name Removed]! Thank you for taking the time to share your feedback with us! First off, if there was any miscommunication or failure on our part, I definitely want to apologize! I called and left you a message earlier this afternoon with my contact information and have sent you an email as well. Please email me back or give me a call at (904) 694-8503 at your earliest convenience and I'd love the opportunity to chat with you! Sincerely, Jenn

michelle N.
09/2017
5.0
pool cleaners
  + -1 more
Very good experience
Description of Work: Leak in pool

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Red Rhino Leak Detection Inc
Hi [Member Name Removed], We are so glad to here that you had a very good experience with our company. Thank you for taking the time to share your review. We appreciate the opportunity to serve you. Rhonda Red Rhino

Joe D.
08/2017
5.0
pool cleaners
  + -1 more
Found lead and repaired it.
Description of Work: Leak detection

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$375

Response from Red Rhino Leak Detection Inc
Hi [Member Name Removed], Thank you for taking the time to review your experience with our company. We appreciate the feedback and the opportunity to serve you. Rhonda Red Rhino

Alfred W.
07/2017
5.0
pool cleaners
  + -1 more
.
Description of Work: They provided a free estimate for a new filter system

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Red Rhino Leak Detection Inc
Hi Mr. [Member Name Removed], Thank you for taking the time to share your experience with our company. We appreciate the opportunity to serve you. Rhonda Red Rhino

Alfred W.
07/2017
5.0
pool cleaners
  + -1 more
.
Description of Work: They put in a new filter system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Red Rhino Leak Detection Inc
Hi Mr. [Member Name Removed], Thanks for taking the time to review our company. We appreciate your feedback. Rhonda Red Rhino

Jennifer F.
10/2012
5.0
pool cleaners
  + -1 more
They came and they were very thorough and efficient. They were punctual and here on time. I think they were accommodating and were able to do the work relatively quickly. He was on a mission to find the leaks. It was very good and I would use him again.
Description of Work: They came and found 3 different little leaks in our pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Red Rhino Leak Detection Inc
Thank you so much for the great review. Leak detection is our speciality. Thank you for the opportunity to be of service to you.

Eleanor B.
10/2012
3.0
pool cleaners
  + -1 more
I thought the estimate was expensive. If they would have come up with a better solution, I think I might have been more inclined to try them. Combined with what solution they came up with and the amount they wanted, I decided not to use them.
Description of Work: They gave me an estimate for a leak in my pool. They told me I had to drain the pool in order to fix the leak because they couldn't see the leak.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
3.0
punctuality
4.0


Response from Red Rhino Leak Detection Inc
Hi there, I would be happy to find out if we can come to a resolution for you. Please call our office and ask for Jake, and let's see if we can come up with some together. Also, I want to clear up one minor point that we may have been unclear only... the pool only needs to be drained if a complete repair is performed. This is because a complete repair may involve jackhammering damaged material, applying high-strength sealants and cements, etc. all things that can't be done underwater. The leak detection on the other hand, will be performed underwater (actually if the pool was drained beforehand we couldn't find the leaks). I hope this is helpful and if your issue is still unresolved that you let us know so we can help you address it!

Katherine F.
10/2012
4.0
pool cleaners
  + -1 more
It turned out alright. They were prompt and they went over the leak in the pool when they found it. They told me who to contact and I got it fixed.
Description of Work: They found a leak and got it repaired.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Red Rhino Leak Detection Inc
Thanks for the review - glad we could be helpful. Let us know if any new leak issues arise in the future!

George G.
10/2012
5.0
pool cleaners
  + -1 more
It was expensive but they did a good job. They did exactly what they said they were going to do, when they said they were going to do it.
Description of Work: He fixed a leak in the pool that we couldn't really see. They had a way of going through and pin pointing the leak. He went through and dixed the leak by pressure testing it. He cut through the concrete with a saw and saw the cracked pipe. He fixed the leak then poured concrete back.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Red Rhino Leak Detection Inc
Thank you for allowing us the opportunity to serve you. We love what we do, and pride ourselves in always placing the need of the customer before our own. Thank you for your business.

Randall S.
10/2012
5.0
pool cleaners
  + -1 more
I noticed pool water level dropping more than normal. We were having to add water often (every 2 weeks). Pool is 20,000 gallons. Drop was 6 inches every 10 days in normal FL climate. Scheduled service for Oct 1, 2012. Company found leak in grout on spa spillover. Leak was repaired with epoxy. Also found leak around bench jet. This was also repaired with epoxy. A bad check valve was also discovered and will be repaired at a later date. Now that I know there are no underground leaks, I will be replacing the entire pool deck and will have peace of mind knowing there will be no unusual settling from wash out. I highly recommend the services of A Leak Solution. They are prompt, extremely professional and delivered service within budget.
Description of Work: Leak detection and repair of 20,000 gallon pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Red Rhino Leak Detection Inc
As a company; we are glad we were able to be of service to you, and bring resolution to your leak issues. It was our pleasure.

David B.
09/2012
3.0
pool cleaners
  + -1 more
Fast to quote... Too expensive
Description of Work: Hard imes right now.. Not flexible on simple pricing

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
5.0
punctuality
4.0


Response from Red Rhino Leak Detection Inc
Hi there, I know it was months back that you were originally quoted. If your issue is still unresolved we are running a summer special right now. If you call our office and ask for Jake we can offer you a rare discount. Hope to hear from you soon. All the best! Jake

Steven G.
07/2012
5.0
pool cleaners
  + -1 more
They were prompt, efficient, courteous and effective.
Description of Work: They detected a leak in our pool in the skimmer system, fixed it and we no longer lose water at the previously alarming rate. They also detected a leak from the outside of the house to the inside that was causing water to get in and puddle in the main living area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Red Rhino Leak Detection Inc
Dear member, I'm glad that we were able to take care of your leaks, and I'm sorry that you had two independent leak scenarios at the same time. It's unusual to see a house leak and a pool leak at the same property! When you are ready to get the recommended repairs taken care of on the pool, please give us a call. Epoxy patching is a good temporary fix, but the proper repair is the only way to actually address the underlying issues that caused the leaks. Thanks for the business! Jake

Kaya A.
07/2012
4.0
pool cleaners
  + -1 more
Do not depend on ratings only, do your homework, call several companies.
Description of Work: A Leak Solution asked $150.00 to visit for estimate on the phone. We called Pinch a Penny. They came immediately and charged total $85.00. Update 9/28/2012: The owner of the company called twice and he was very concerned about the problem . He assured me this was a wrong representation of the company by an employee and corrective steos were taken. I will try their services if I need it in the future.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$85

Response from Red Rhino Leak Detection Inc
Dear member, I sincerely apologize – there was obviously some confusion with the CSR when you called our office. To clear things up, the CSR wasn’t charging for an estimate, but rather quoting for a scope of work that differed from the work performed by Pinch A Penny. Please know that any lack of clarity on our end was unintentional. Miscommunication happens, but miscommunication is categorically different from taking advantage of prospects – I can assure you that our CSR was trying to help you solve your problem! Our entire reputation is built upon taking care of people. Thanks for the feedback. We will use it in our CSR training time to improve the customer experience over the phone. All the best to you, Jacob

J Nathan S.
03/2012
5.0
pool cleaners, swimming pools
  + 0 more
I was very impressed with the serviceman's knowledge and ability to find the leaks. He arrived with his wet-suit on, ready to get to work and quickly located the problem. My only complaint is they consider the repair only "temporary" and proposed a permanent repair for nearly $2000 which I found excessive and if the epoxy repair was done correctly, unnecessary. So far the epoxy has held and the leak has not returned.
Description of Work: Our spa was leaking water and using their equipment they located two sources of the leak and repaired them with underwater epoxy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Response from Red Rhino Leak Detection Inc
Member, Thanks for the feedback! Each of our techs undergoes rigorous and continual education to keep them sharp. I'm glad you were able to experience the fruit of this training first hand. Quick note of clarification on the epoxy patching (I know it can be confusing). You have a structural leak, which means that your spa shell itself is compromised. As a result, putting epoxy over the damaged area may temporarily stop your spa from leaking (for weeks or even months), it doesn't technically address the underlying issue. Because there is a separation in the concrete shell of your spa, the only way to effectively treat the problem is to jackhammer out the damaged materials, seal the crack, and re-cement the area. The different is that epoxy treats the symptoms and a hydro seal treats the cause. That said, patches can hold for some time. Any further questions, feel free to call me directly (561) 255-2750, and a sincere thanks for using A Leak Solution! Cheers, Jake

Maureen M.
02/2012
5.0
pool cleaners, swimming pools
  + 0 more
Everyone we dealt with was courteous and respectful. Service was prompt (next day in our case). In fact, they were EARLY. Other complaints that their service is expensive are not really valid in my experience, as I had another pool company come out about a year ago and do leak detection (not even in the same ballpark as the leak detection done by American Leak Detection) and charge more than what I paid this time and did a VERY POOR job. Kudos to American Leak Detection.
Description of Work: Leak detection service of the pool & spa plumbing from pool & spa to the equipment and from the equipment to the pool & spa. Inspection of the skimmer, return outlets, tile, drain, light, equipment, etc. Minor leaks were detected, located, & repaired in the skimmer tile area, the pool light, the spa spillway and the spa tile seat area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Red Rhino Leak Detection Inc
We appreciate your business, and you taking the time to submit a report. You are absolutely right about the pricing of our service. We are certainly not the most expensive leak company around, but we do provide the industry standard best practice in leak detection - complete dye test, ultrasonic listening, and pressure testing. I'm glad to hear your experience was what you had hoped for. All the best! Jake

Martin F.
02/2012
4.0
pool cleaners
  + -1 more
They did a good job and I was satisfied with their price. It seems to be the going rate. I was satisfied with their responsiveness, punctuality, and professionalism. I would use this company again in the future.
Description of Work: The found a leak and repaired it.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$275

Response from Red Rhino Leak Detection Inc
Thanks for calling in a report for A Leak Solution. Our goal is to make a life-long client out of anyone who uses our service - happy to hear you are on board! All the best! Jake

jean M.
02/2012
5.0
pool cleaners
  + -1 more
A Leak Solution was here a couple of months ago and fixed the leak in my pool. We had several other companies out, and no one could figure out what was wrong. He had alot more equipment than everyone else, and he was prompt and professional. I would definitely use him again in the future.
Description of Work: A Leak Solution, Inc. services and repairs pools and spas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Response from Red Rhino Leak Detection Inc
You are our favorite type of leak detection call - a problem pool that no one else has been able to figure out! It's where we shine. Thank you for taking the time to review your experience with our company. Glad to hear that we earned your trust. Take care, Jake

lisa D.
12/2011
5.0
pool cleaners
  + -1 more
my call was answered straight away, lady was informative, pleasant and i like the no nonsense pricing, which was also very reasonable compared to rival companies. Danny came later that day, he explained the whole procedure, located the leak quickly, and prepped the hole above damaged pipe for the plumber. very nice guy. Overall a great experience. would definately use these guys again
Description of Work: a leak was detected in my service line from water meter to house

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$295

Response from Red Rhino Leak Detection Inc
Member, Thanks giving us a shot and especially for the feedback - it means a lot that you took the time to follow up and review your experience with A Leak Solution. We work hard to consistently deliver the experience you received, so I am glad you got what you were looking for in a leak company. Cheers! Jake Liedkie

Michael P.
10/2011
5.0
pool cleaners
  + -1 more
Everything went very well. Technician was excellent.
Description of Work: Checked pool for leaks and recommended the spa spillover be resealed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Red Rhino Leak Detection Inc
Thanks for your rating. Pool leaks can be a pain and that's why we strive to offer service so good you'll actually want your pools to leak :) All the best! Jake

Vivian R.
07/2011
5.0
pool cleaners
  + -1 more
Excellent - could not have asked for anything more.
Description of Work: We had this company come to our house on 7/14/11 to determine where our pool was leaking. We submitted a report for this work and gave the company an A rating. On 7/30/11, service representative, Bryan, came out to fix the leak. He was very professional and did a great job repairing our leak. The company overall has a great follow-up service from the day they came out to our house, turn around time submitting a proposal and repair time. Great company and would highly recommend to anyone who has leak in their pool

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Red Rhino Leak Detection Inc
Happy to hear about your experience. I know pool leaks are unpleasant - we try to make the process of detecting and repairing them as smooth as possible. Always at your service, Jake

Vivian R.
07/2011
5.0
pool cleaners
  + -1 more
Overall everything went well - will definitely use this company again if necessary.
Description of Work: We've had a pool leak that we could not figure out and neither could our pool guy who claims he is a leak detection specialist also. We selected A Leak Solution based on the ratings on Angie's List. They showed up early (which was great). The service tech, Tim, was very knowledgeable and thoroughly check our pool for the leak and found it. He did a temporary repair and we are waiting for the estimate. At first, my husband thought they were expensive but when he saw all of the work involved to test the pool for the leak, etc., he said it was worth every penny - you get what you pay for.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$295

Response from Red Rhino Leak Detection Inc
Your experience is not uncommon on the initial detection. Many companies claim to 'specialize' in leak detection. Few deliver. Tim is a fantastic employee. Glad to hear you enjoyed him. Thanks again for the feedback! Jake

Fran S.
11/2010
5.0
pool cleaners
  + -1 more
We are very happy with the work. I had no bad experience at all. They came quickly. The workman was very personable and helpful. The price seemed expensive but you get what you pay for.
Description of Work: We had a leak in our pool for three years and they were able to repair it within the first visit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Red Rhino Leak Detection Inc
Thanks for letting us (and everyone else) know about your experience. Glad to hear we could get a long standing issue resolved. It's one of the perks of our job - finding solutions to pool problems. Take care, Jake

T M.
11/2010
5.0
pool cleaners
  + -1 more
It turned out terrific. I highly recommend them. The techs name was Anthony. He is a good kid. He fixed the problem and worked hard. They said there was a window from 2-4 that he would show up. He showed up at 1:55. They were right on time.
Description of Work: They did a pool leak in the skimmer basket area. There was another small leak where the light was. He got in the pool, diagnosed it and fixed it. The pool hasn’t leaked since.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Red Rhino Leak Detection Inc
Hey thanks for the recommendation. We pass your words of encouragement on directly to the employees to spur them on in providing outstanding service. All the best! Jake

Contact information

West Palm Beach-Broward-Naples-Sarasota-Tampa Port St. Lucie-Orlando-Jacksonville-Melbourne, Lake Worth, FL 33461

http://www.redrhinoleak.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 4:30 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
CPC1457457
Trade License Locale
Florida
Trade License Authority
Florida: General
Trade License Expiration
08/31/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pool and Spa Service

FAQ

Red Rhino Leak Detection Inc is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 4:30 PM

Red Rhino Leak Detection Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Red Rhino Leak Detection Inc does not offer free project estimates.
No, Red Rhino Leak Detection Inc does not offer eco-friendly accreditations.
No, Red Rhino Leak Detection Inc does not offer a senior discount.
No, Red Rhino Leak Detection Inc does not offer emergency services.
Yes, Red Rhino Leak Detection Inc offers warranties.
Red Rhino Leak Detection Inc offers the following services: Residential & commercial leak detection, repair - pools & spas.
pool maintenance, pool cleaning & equipment repair & replacement.

Contact information

West Palm Beach-Broward-Naples-Sarasota-Tampa Port St. Lucie-Orlando-Jacksonville-Melbourne, Lake Worth, FL 33461

http://www.redrhinoleak.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 4:30 PM