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Red Rhino Leak Detection Inc

Pool and Spa Service

About us

SUPER SERVICE AWARD WINNER 7 YEARS IN A ROW! Finding a pool leak detection company you can trust is difficult. That's why we back every job with our 100% satisfaction guarantee with 3 easy steps -You call, We find it, and We fix it. Our time-tested process saves you time and money from unresolved pool leaks. Our Mission is to WOW customers by resolving their pool leaks with remarkable service. Call today and let us take you by the hand from start to finish. West Palm Beach (561) 697-4290; Naples/Fort Myers (239) 234- 2554; Fort Lauderdale (954) 636-7549; Martin/St.Lucie (772) 828-2008; Orlando (407) 803-5233; Jacksonville (904) 694- 8503; Tampa (813) 775-2295; Sarasota (941) 210-5276; Melbourne (321) 270-3383.

Business highlights

21 years of trusted experience

Services we offer

Residential & commercial leak detection, repair - pools & spas.

Services we don't offer

pool maintenance, pool cleaning & equipment repair & replacement.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8240 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
3%
3
4%
2
0%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 126-150 of 240 reviews

Angela M.
12/2013
5.0
pool cleaners
  + -1 more
Very well. They are on they pricey side though. It would help if they would apply even a small amount of the inspection cost to the repairs.
Description of Work: Inspected pool for leaks and replaced a cracked pipe.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$895

Patricia T.
11/2013
5.0
pool cleaners
  + -1 more
Repairman was very nice, prompt, courteous and efficient. They have changed their name to Red Rhino Leak Detection, so I don't know where this will be listed. I was very satisfied.
Description of Work: Repaired a leak in my pool, the slots where the waterfalls (3) come out of.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$295

Alan F.
11/2013
5.0
pool cleaners
  + -1 more
A Leak Solution was hired after my pool service company spent practically the entire summer trying to figure out where my leak was occurring. We were losing over an inch a day. They insisted it was coming from the spa, but needed to tear out the tiles and coping to determine the exact location. This seemed absurd to me as they told me they pressure tested and there was no loss of pressure in the pipes. I declined to have them poke around and hired a Leak Solution. They arrived on time and the technician was extremely polite, knowledgeable about the task and efficient. This company has all the needed equipment to find the leak that day. They did not have to try this and try that until you were ready to pull your hair out. They got the job done in a couple of hours and patched the hole which was NO WHERE near where the first company thought it was. I told them I wanted to wait a couple of days to see if the water stopped leaking before going ahead with the permanent repair. After three days the water level did not change and I have hired them to finish the repair. I would recommend them to anyone. A great service.
Description of Work: They were hired to find a leak in our pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Red Rhino Leak Detection Inc
Glad we were able to help. Leaks are always a pain, so we try to make the process of finding and fixing as stress free as possible. Many thanks for the positive feedback. All the best! Jake

paul P.
10/2013
5.0
pool cleaners
  + -1 more
they were great! right on time, ruled out a lot of my concerns like the underground pipes and a venturi valve that was fixed twice in the past. my regular pool guy tried to find and fix the problem all summer and then some. all i did was keep adding water. thats when i joined angies list and found this outfit. its been a week now and my level is holding, i was losing about 4 inches a week. nice job guys.
Description of Work: found a leak and plugged it up

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Red Rhino Leak Detection Inc
Hi there, Thank you so much for your feedback and for taking the time to share your experience! I'm glad we were able to clear everything up quickly for you. As a company, we have worked for years to prefect the art of leak detection and repair. This allows us to do thorough detections and repairs that we stand behind with the best guarantees in the business. All the best! Jason

Myron M.
10/2013
4.0
pool cleaners
  + -1 more
The service man did a thorogh job of looking for any leaks and repairing the ones he found. The company indicated the main drain of the pool needed to be replaced and quoted a price of $1,300 dollars to do that "permanent fix". Because our diamond bright was 15 years old and in need of replacement, I did not use this vendor for the repair. Instead I used Cliff's Pools of Plantation to replace our diamond brite and repair the leaky sump. I am very pleased with the diamond brite job and the pool looks fantastic now. We also installed LED multi-colored lighting in the pool which greatly enhances our enjoyment of the pool. Two months have passed with no further leaks.
Description of Work: Tested all pipes for leaks and repaired a large leak in the main drain (sump) of the pool.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$300

Response from Red Rhino Leak Detection Inc
Thank you for the positive feedback! We are glad we could help with the leak! It is our desire to provide outstanding service to all our customers. We are happy to see you would trust us again in the future. As a company, we include epoxy patching as part of our leak detection and don't consider this a proper repair because, though it can last for several months, it often only lasts a few.

Joe T.
09/2013
5.0
pool cleaners
  + -1 more
The service turned out well. They had a lot of high-tech technology. The service was very pricey however.
Description of Work: They did leak detection services for me.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Red Rhino Leak Detection Inc
Thanks for the feedback... I'm glad we were able to locate both of your leaks! As far as our pricing, I wish that we could provide all of our advanced testing methods for less money, but to consistently deliver quality, there just isn't a way that we can do it for less. Please let us know if you decide to move forward with the proper repair. All the best! Jake

Karen L.
08/2013
5.0
pool cleaners
  + -1 more
The tech arrived promptly and explained how he was going to check for the leak in our pool. After running all the tests (jets, skimmer, spa, main drain) he determined that the issue was a leak in the skimmer, he applied a temporary fix and provided an estimate for a permanent repair. It was a very pleasant experience dealing with the company from easy scheduling, promptness and detecting the leak. I have just scheduled a return visit for the permanent repair.
Description of Work: Tested pool for leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Red Rhino Leak Detection Inc
Hi there, Thanks for trusting us to do your leak detection! We appreciate you taking the time to provide a review for us. Let us know if you have any other issues, or if you are ready to do the proper repair. All the best! Jake

Karen S.
08/2013
5.0
pool cleaners
  + -1 more
This is the company to use if you have a pool leak. After using someone that our pool cleaner recommended, the pool was still leaking. Very professional company.
Description of Work: Found the site of the leak and repaired leak at drain temporarily so that it would stop leaking for at least the next few months. Will have to do a more extensive procedure to permanently repair, which will cost 750.00 to drain the pool and cut around the drain and fix leak. We will definitely use this provider. They know what they are doing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Red Rhino Leak Detection Inc
Glad that we were able to help. Hopefully you will get some good life out of the patchwork we did until you are ready to move forward with the proper repair. Whenever you are ready we are here for you! At your service, Jake

Earl S.
07/2013
5.0
pool cleaners
  + -1 more
My problem was a swimming pool leak. The leak was found to be a crack in the Skimmer box for the return pool water. The concrete around the Skimmer and the entire box and pipe had to be replaced. Concrete sawing and digging were required. It was a full days work. Both technicians were precisely on time, very professional, and efficient. The job was done expertly and timely. I would highly recommend this company and I would not hesitate to call them again if I ever have another swimming pool leak.
Description of Work: Tested all of the swimming pool pipes and plumbing for leaks. He found the leak rather quickly, but said sometimes there may be more than one, so he tested everything to be sure. He had some very sophisticated equipment to test with, however he did not have to use all of it for my problem. This first technician made a temporary fix and arranged for another technician to come and make a permanent repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Red Rhino Leak Detection Inc
Thanks for taking some of your time to give us such a thorough review. I know the membership benefits from your willingness to provide feedback. All the best to you!

Jeanette M.
06/2013
5.0
pool cleaners
  + -1 more
Came out and found a cracked return line. Was able to fix the leak the same weak. Concrete work done to cover repair looks just like the contoured deck in place. Once painted it will be hard to find. Very happy with service and repair work. Plus repair is guaranteed for a short time just in case. Would use them again in a heartbeat.
Description of Work: Performed leak inspection and fixed leak that was found.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Red Rhino Leak Detection Inc
Thanks for willing to trust us to perform your leak detection and repair - its very rewarding to us to figure out what's going on and then provide resolutions. It also means a lot that you took the time to review us and provide such a thorough presentation of our services. For your sake, I hope you don't need to call us for some time. Until next time! Jake

Mary Ann H.
06/2013
5.0
pool cleaners
  + -1 more
Drained the pool in a couple hours and Work was done in less than a day and although he had a little problem with his equipment we were filling up the pool by 10pm that evening. Wouldn't notice the patchwork once the pool was filled unless someone pointed it out.
Description of Work: Emptied pool, ground out cement @ bottom main drain and side wall light, recemented both areas of leaks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,125

Response from Red Rhino Leak Detection Inc
Glad to hear you were pleased with the end result. Its a big help to us and to your fellow members when you take time to review how your experience. Let us know if there is anything else that you need! Until next time... Jake

Geoffrey S.
06/2013
5.0
pool cleaners
  + -1 more
It went great. The guy who serviced my pool had a great way about him and seemed like he really knew what he was doing. Based on my experience with this company I wouldn't hesitate using them again.
Description of Work: He identified two pool leaks and then patched them up.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Red Rhino Leak Detection Inc
Thanks for the great feedback. We love to hear about customer experiences. At A Leak Solution, our mission is to make customers for life so when you said you would use us again, we say 'mission accomplished...'

Caryn A.
05/2013
5.0
pool cleaners
  + -1 more
The pool technicians came as expected and were very prompt considering the long distance they travelled. They spent considerable time trying to detect the leak, which they ultimately did not find that day. There was some confusion and a misunderstanding regarding their warranty, and this owner ultimately decided to request a refund, which they granted without issue. I would not hesitate to recommend them in the future, assuming, the customer does not mind paying in full even if a leak is not found the first time around. They will send out other technicians in the future to fix the problem, even if it means several trips to the location.
Description of Work: Tested for leaks in my pool.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Response from Red Rhino Leak Detection Inc
Thanks for the feedback, and allowing us the privilege to do work for you. I also appreciate your patience as we worked to resolve these issues together. As I said, my mission is to earn your trust, ultimately to gain you as a client for life! All the best!

John E.
05/2013
5.0
pool cleaners
  + -1 more
They did a great job and were very thorough. They are also very responsive and reliable.
Description of Work: They guaranteed to find a leak in our pool and also fix any minor repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$299

Response from Red Rhino Leak Detection Inc
Hi [member name removed], Thanks for the review! Glad we could turn the situation around from the last leak company you used. We're happy to serve! Jake

Jeffrey G.
04/2013
4.0
pool cleaners
  + -1 more
Service was excellent from start to finish.
Description of Work: Repaired pool leak.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Red Rhino Leak Detection Inc
Thanks for your review. Let us know if there is anything we could do in the price/quality area to have gotten straight A's from you... we love learning from our customers! Give me a call and let me know... Jake

Claude L.
04/2013
5.0
pool cleaners
  + -1 more
Been losing water in my pool for a long time. Chose this company based on reviews here. Very professional on phone and easy to set up appointment. Paul showed up in the window provided and found a leak in the bottom main drain. He put an epoxy patch and recommended doing a permanent repair on it. Gave me an estimate. Very professional. I will be having them do the repair in the near future.
Description of Work: -Pool leak detection -Temporarily fixed leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Bob Y.
03/2013
5.0
pool cleaners
  + -1 more
The company found 2 leaks in the pool and sealed them. They also found that the pump was leaking and referred us to a specialist. We are extremely pleased with the work and professionalism of this company.
Description of Work: Just moved into house with a pool. Soon realized the pool was losing water even though the previous owner and inspector said nothing. We suspected a leak and found A Leak Solution on Angie's List.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Denise K.
01/2013
5.0
pool cleaners
  + -1 more
They were very nice and professional. They came right away and fixed the problem quickly. Great experience. The cost was right.
Description of Work: I hada leak in my pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

gladis J.
12/2012
5.0
pool cleaners
  + -1 more
Technician was very professional and proficient
Description of Work: Leak in in he main drain stopped.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Brenda C.
12/2012
5.0
pool cleaners
  + -1 more
The service seems to have worked. They were recommended by our pool service.
Description of Work: They found a leak in my pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Robert B.
12/2012
5.0
pool cleaners
  + -1 more
The service turned out well. They did a good job. They really spent the time to locate the problem and came out with the proper equipment.
Description of Work: They found and stopped a leak in my pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Meri C.
12/2012
5.0
pool cleaners
  + -1 more
The service went very well. They worked very quickly and efficiently. The price was also reasonable.
Description of Work: They found and repaired a pool leak for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DAVID C.
12/2012
5.0
plumbing
  + -1 more
They charged me $395 and could not find the leak but they refunded me.
Description of Work: I hired them to find a leak for me.

Rating CategoryRating out of 5
punctuality
5.0

$400

Response from Red Rhino Leak Detection Inc
I understand the confusion and frustration this homeowner experienced. For those interested, here is the full story: this particular type of leak isn't as straightforward as a pressurized plumbing leak because the source of water may or not may be still present at the time of testing. As a result, the service we provide (and our promise) is to provide up to two hours of testing and a full report on findings with a plan for moving forward in resolving issue. The customer was ultimately dissatisfied with our service because the technician was unable to recreate the exact leak scenario (even after using various methods of testing including moisture testing, thermography, rain simulation, etc.). At the end of the day we have a high commitment to making sure people believe that they didn't pay for something they didn't receive from our company. Even though from our perspective we delivered all that we agreed to deliver, we decided to issue this customer a refund, especially in light of his calling another contractor. He received the full $395 he spent as well as a $100 credit toward future services days after the initial appointment to his property.

Joe D.
10/2012
4.0
pool cleaners
  + -1 more
I have had a leak in my pool for quite some time. After researching online i was confident i knew the pool was leaking through one of the return lines but i was unable to pinpoint the location. After months of trying on my own, i contacted A Leak Solution, after finding them on Angie's list. The person i spoke to on the phone was courteous and pleasant and i was able to schedule an appointment for Monday of the following week. Their rep was on time and very professional. I explained to him my belief on where my pool was leaking so he did not waste his time searching every where, luckily for me he searched every. To my surprise the pool was not leaking from the return lines but from a crack behind the tile in the spa. The rep sealed the leak with epoxy and no more leak. Two days later i received a quote to fix the leak permanently.
Description of Work: located a leak in my pool and pool and temporarily patched and provided estimate to fix permanently

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$320

Response from Red Rhino Leak Detection Inc
Glad to hear that you had a good experience with the company. When the patchwork stops holding or you are ready to get the proper repair completed on the spa give us a call. We look forward to taking care of this for you!

Carol C.
10/2012
5.0
pool cleaners
  + -1 more
It was fine. They came in and diagnosed the pool then gave me a proposal to do it. I will have them do the work I just haven't had a chance to do it yet.
Description of Work: They did a diagnosis on my pool.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Red Rhino Leak Detection Inc
Thank you for choosing us as your leak resolver.We are here for you when you do choose to complete the work. Thank you for allowing us the opportunity to serve you.

Contact information

West Palm Beach-Broward-Naples-Sarasota-Tampa Port St. Lucie-Orlando-Jacksonville-Melbourne, Lake Worth, FL 33461

http://www.redrhinoleak.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 4:30 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
CPC1457457
Trade License Locale
Florida
Trade License Authority
Florida: General
Trade License Expiration
08/31/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pool and Spa Service

FAQ

Red Rhino Leak Detection Inc is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 4:30 PM

Red Rhino Leak Detection Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Red Rhino Leak Detection Inc does not offer free project estimates.
No, Red Rhino Leak Detection Inc does not offer eco-friendly accreditations.
No, Red Rhino Leak Detection Inc does not offer a senior discount.
No, Red Rhino Leak Detection Inc does not offer emergency services.
Yes, Red Rhino Leak Detection Inc offers warranties.
Red Rhino Leak Detection Inc offers the following services: Residential & commercial leak detection, repair - pools & spas.
pool maintenance, pool cleaning & equipment repair & replacement.

Contact information

West Palm Beach-Broward-Naples-Sarasota-Tampa Port St. Lucie-Orlando-Jacksonville-Melbourne, Lake Worth, FL 33461

http://www.redrhinoleak.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 4:30 PM