Response from CMI AIR CONDITIONING & ELECTRICAL
Mr. [Member Name Removed], I have to refute everything you say in your review. I am a very opened minded person and accept criticism when given; however, after doing my due diligence there is no truth in your statements. Is it possible you are reviewing the wrong company - or do you have some sort of agenda? First, no one called you at 6:10am. Our office hours begin at 7:30 and as a policy we would not call that early. I see that you called and spoke to one of the owner's daughters; she scheduled Floyd to meet you. I see that Floyd visited the property on Wednesday 5/10/17 between 9 and 10 am. We also have records of a phone call between you and Floyd verifying that he would meet you on site Tuesday 5/16/17 at 8 am. I have an email verification that Floyd emailed you a proposal the next day 5/17/17 at 1:21pm. Here's the bigger issue, I've know Floyd for several years and have never seen him treat anyone poorly. He is in fact sincere and truly a good person. In summary, you spoke with the owner of our company's daughter and a Floyd our electrician. For you to say that no one wanted to deal with you is simply false. To date, other than the times I mentioned within, we've had no contact with you and have not done any services for you. Your harsh words do not "add up" to what he have on record.