9 Time Super Service Award Winner. Locally owned and operated air conditioning, heating, and plumbing company. We repair residential & commercial, service & maintain all makes and models of air conditioning, heating, and plumbing equipment & fixtures. We can upgrade, replace, or install new air conditioning & heating equipment as well as all your plumbing items, too. Call 407-236-1260 24 hours a day and speak to a live customer service operator to be placed on our schedule for service. Contact: Billy Gouty
Business highlights
21 years of trusted experience
Veteran Owned & Operated
Family Owned & Operated
Emergency Services Offered
Services we offer
Heating & Air Conditioning Repairs, Maintenance & Replacement.
Air Quality & Cleaner Installation.
Plumbing.
Water Heater Maintenance, Repairs & Replacement.
Tankless Water Heater Maintenance, Repairs & Replacement.
Drain Cleaning.
Whole House Repipes.
Toilets Repairs & Replacements.
Sewer Line Repairs & Replacement.
Backflow Testing, Repairs & Replacement.
They were right on time and spent extra time to unclog my toilet too with extra 10 minutes remaining on the service contract.
Description of Work: Copper pipe leak
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
summer L.
06/2017
5.0
heating & air conditioning/hvac
 + -1 more
Everything went smoothly. The technicians were all polite and professional. everyone knew what needed to be done and did not hesitate to dive into the job.
Description of Work: Purchase and installation of a home air conditioner. Otto, the sales rep is knowledgeable in all aspects.. Took us through the process step by step answering our questions.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,500
Karen D.
06/2017
5.0
heating & air conditioning/hvac
 + -1 more
Technician replaced broken parts on a very old system. Was very knowledgeable, professional. Found what was broken and fixed what was necessary to return the system to working order.
Description of Work: A/C stopped working on Sunday evening of a 3-day Monday holiday weekend. 24-hour service answered on first call; technician called within 30 minutes; set up service on Monday (holiday).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Kevin C.
06/2017
5.0
heating & air conditioning/hvac
 + -1 more
don't bother, all other companies offer free estimates, these guys charge $80 for a quote...ridiculous
Description of Work: ac replacement
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
David C.
05/2017
5.0
plumbing
 + -1 more
Technician was very professional and courteous an did excellent work. Solved the leak problem and rebuilt two toilets.
Description of Work: Plumbing repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Robert M.
05/2017
5.0
heating & air conditioning/hvac
 + -1 more
Probably the best experience I have ever had with a major home job. Everyone was great, did an excellent job, kept the house clean etc. Simply a perfect experience that I cannot imagine going any better. Otto, was my Service One rep. He made everything happen exactly as planned. Simply a wonderful experience.
Description of Work: Had to have my entire central air and heat unit replaced and corrections made form code violations when my home was built by the original AC installer
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,112
John S.
05/2017
5.0
heating & air conditioning/hvac
 + -1 more
Brett was able to fix the problem and did a lot of general maintaince work to make sure our old system was working again. He was very professional and super helpful with explaining everything. Our system is 16 years old so we are having Service One come out to give us a quote on a new one but, in the meantime, Brett got us all set up!
Description of Work: AC stopped blowing cold air the night before. Called Service One the following day and got an appointment for that afternoon.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$360
Megan H.
05/2017
5.0
heating & air conditioning/hvac
 + -1 more
It went well. They are more expensive then most but professional and reliable. Would recommend.
Description of Work: AC electrical bypass and new thermostat installed. Also had both ACs serviced as usual.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
KAY B.
04/2017
2.0
plumbing
 + -1 more
They lied and wasn't happy with it. I'm not happy with a couple little things that happened but the work went fine!
Description of Work: They installed a new toilet the owner had to come back the next day and fix an outlet that was used with a power tool. The toilet that I bought was american standard and it seemed over priced. I think they over priced me. They did buy the right kind and the work was good but little things bothered me.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$1,000
Melvin & Carla H.
04/2017
5.0
heating & air conditioning/hvac
 + -1 more
They left the area clean. I didn't really have a lot of contact with them, but my husband did.
Description of Work: They put in a new air conditioner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
James O.
04/2017
5.0
heating & air conditioning/hvac
 + -1 more
Perfectly on time, in fact early. Outstanding job on service and everything.
Description of Work: They came to do routine maintenance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
James O.
04/2017
5.0
heating & air conditioning/hvac
 + -1 more
They are awesome. They came in with the best price.
Description of Work: They installed a new indoor and outdoor air conditioning system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Izzie B.
03/2017
5.0
heating & air conditioning/hvac, plumbing
 + 0 more
Both Ken and Jason were thorough, efficient, personable and professional. We will definitely call them for any future needs.
Description of Work: We had 3 toilets rebuilt by Ken on the plumbing side and our annual a/c maintenance done by Jason on the a/c side of the business.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Wesley C.
03/2017
5.0
heating & air conditioning/hvac, water heater repair
 + 0 more
Everything went very good. Very professional and helpful. Customer Service is also great.
Description of Work: New water heater and AC unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Miriam S.
02/2017
5.0
plumbing, drain cleaning
 + 0 more
The plumber resolved the issue with the drain which no one else had been able to completely resolve. The toilet now runs perfectly.
Description of Work: A toilet needed to have its inside replaced and there was also a drain that was very slow.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$171
Carolyn K.
02/2017
5.0
heating & air conditioning/hvac
 + -1 more
The ServiceOne technician was highly professional and thorough. He did a complete cleaning and servicing of the unit and explained very thoroughly everything he had done. He also provided information on what I can do for preventive maintenance as well. I would definitely hire them again!
Description of Work: My AC was working but not cooling well at all and needed servicing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Holly R.
02/2017
3.0
plumbing
 + -1 more
Never use this service again. Should have been handled efficiently on first visit and not try to screw me on another visit charge n prices higher than plumber who did same work as the other hose bib for a lot less. I am now turned off by hiring thru this app other contractors. Proves there's always a hook. What u go in for like a dentist or mechanic, come out totally broke. I was hopeful to come out of this w positive review. Actually embarrassed by this experience and have an angry husband upset w me for getting gouged. If I hadn't spoke up, get this it was going to b even more!!!!
Description of Work: A $135 special for 1 hour of work cost us $420 and two visits in addition, they had to reschedule after I took off Monday n she didn't call or let me know until I called that they would come the next day
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
$384
Me'Chell M.
02/2017
2.0
heating & air conditioning/hvac
 + -1 more
First impression and contact experience from Service One was excellent, office staff answered the office phone, I didn't have to leave a message an wait on a return call from someone. They sent a representative out right away to give us an estimate on removing our old A/C unit and replacing it with a brand new one. This too was a good experience. Representative showed up exactly on time and was very professional. We then signed a contract and work was scheduled. The install crew showed up on the day it was scheduled, although they were running late they did call to let us know. Even with them showing up later in the day they completed the entire job that same afternoon. All the technicians were very polite, respectful, and did such a wonderful job cleaning up after themselves you would have never known they were here. This is where all the great comments end. When the city inspector came out to inspect the job and sign off on the permit. It failed inspection, not once, not twice, but now three times. My A/C has been installed over a year now, and this is still an ongoing issue. Too be honest I've all but given up hope on "Service One Air Conditioning & Plumbing" ever stepping up and taking care of this problem. To save anyone else from going through this I would not recommend them, but if you too get fooled by the wonderful first impression my only word of advice would be don't pay them until their job can pass the inspection and permit is closed. What started out as a wonderful company experience has turned into a homeowner nightmare.
Description of Work: New A/C unit installed.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0
$4,675
Kathleen K.
02/2017
5.0
heating & air conditioning/hvac
 + -1 more
Workers came on time, performed all the work efficiently. They were all courteous, professional, friendly and respectful.
Description of Work: Replaced old heating and cooling system.
Rating Category
Rating out of 5
Yes, I recommend this pro
Angelic A.
01/2017
5.0
plumbing
 + -1 more
Work was done quickly, and timely. They even gave me an additional quote for work to be done at a later date.
Description of Work: Needed install of new shower valve, and spout.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gail K.
01/2017
5.0
heating & air conditioning/hvac
 + -1 more
It worked out fine. They came quick and got the job done. It took them 2 or 3 hours to do the job. I called them and they showed up and they got it fixed. They talked to my tenants and showed them how to operate things.
Description of Work: I purchased a Big Deal coupon from them.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Frank J.
01/2017
5.0
plumbing
 + -1 more
Went excellent! Very responsive, scheduled the job within a day of my call. Felix did the work. He arrived on time, knew what he was doing and fixed the problem quickly. Kept everything clean and what very little mess there was he cleaned up. I'm very happy with the service and with Felix. I will DEFINITELY use ServiceOne again, I recommend them highly. The price was very reasonable and the work was outstanding!
Description of Work: Found them on Angie's List and they had an "A" rating and many outstanding (well earned) reviews. Toilet was leading from the base. I contracted them through Angie's List. Good move on my part . . .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Leon B.
12/2016
5.0
heating & air conditioning/hvac
 + -1 more
The best part was the fact that they were honest with me and they told me they could fix it, they gave me a temporary fix. Really, the actually fix would have been very expensive, so it was just worth it for me to go ahead and get a new a/c system. The worst part would have been the price of what it would have cost to fix it. They were actually nice enough to give me credit on my old repair towards my new a/c system It was kind of expensive.
Description of Work: They were going to repair the a/c unit.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Leon B.
12/2016
5.0
heating & air conditioning/hvac
 + -1 more
I had a number of quotes probably from about 5 different companies. It has been working perfect, the fact that they actually got it done in less time than they had originally told me they were going to get it done in, there were no issues what so ever. I have used them since then. They were the lowest quote.
Description of Work: They placed my whole a/c system.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,300
Leon B.
12/2016
5.0
heating & air conditioning/hvac
 + -1 more
It went well! What stood out to me was, the level of service, they were available when I needed them, they were on time, very efficient and very quick with what they needed to do.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Plumbing,
Drain Cleaning,
Water Heaters,
Air Duct Cleaning,
Energy Efficiency Auditing,
Sewer Cleaning,
Water Filtration and Softening,
Natural Gas Lines
FAQ
ServiceOne Air Conditioning & Plumbing LLC is currently rated 4.7 overall out of 5.
Sunday: 8:00 AM - 10:30 PM
Monday: 8:00 AM - 10:30 PM
Tuesday: 8:00 AM - 10:30 PM
Wednesday: 8:00 AM - 10:30 PM
Thursday: 8:00 AM - 10:30 PM
Friday: 8:00 AM - 10:30 PM
Saturday: 8:00 AM - 10:30 PM
ServiceOne Air Conditioning & Plumbing LLC accepts the following forms of payment: Check,CreditCard,Financing Available
No, ServiceOne Air Conditioning & Plumbing LLC does not offer free project estimates.
No, ServiceOne Air Conditioning & Plumbing LLC does not offer eco-friendly accreditations.
Yes, ServiceOne Air Conditioning & Plumbing LLC offers a 10% senior discount.
Yes, ServiceOne Air Conditioning & Plumbing LLC offers emergency services.
Yes, ServiceOne Air Conditioning & Plumbing LLC offers warranties.
ServiceOne Air Conditioning & Plumbing LLC offers the following services: Heating & Air Conditioning Repairs, Maintenance & Replacement.
Air Quality & Cleaner Installation.
Plumbing.
Water Heater Maintenance, Repairs & Replacement.
Tankless Water Heater Maintenance, Repairs & Replacement.
Drain Cleaning.
Whole House Repipes.
Toilets Repairs & Replacements.
Sewer Line Repairs & Replacement.
Backflow Testing, Repairs & Replacement.