ServiceOne Air Conditioning & Plumbing LLC

Heating and Air Conditioning, Plumbing, Drain Cleaning,

About us

9 Time Super Service Award Winner. Locally owned and operated air conditioning, heating, and plumbing company. We repair residential & commercial, service & maintain all makes and models of air conditioning, heating, and plumbing equipment & fixtures. We can upgrade, replace, or install new air conditioning & heating equipment as well as all your plumbing items, too. Call 407-236-1260 24 hours a day and speak to a live customer service operator to be placed on our schedule for service. Contact: Billy Gouty

Business highlights

22 years of trusted experience
Veteran Owned & Operated
Family Owned & Operated
Emergency Services Offered

Services we offer

Heating & Air Conditioning Repairs, Maintenance & Replacement. Air Quality & Cleaner Installation. Plumbing. Water Heater Maintenance, Repairs & Replacement. Tankless Water Heater Maintenance, Repairs & Replacement. Drain Cleaning. Whole House Repipes. Toilets Repairs & Replacements. Sewer Line Repairs & Replacement. Backflow Testing, Repairs & Replacement.

Services we don't offer

Septic Tank Work

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.7485 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
6%
3
4%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 151-175 of 485 reviews

rosalyn D.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
It turned out great. They are very good, very efficient and they don't overcharge. I purchase a 2 year maintenance package that also includes 2 emergency service calls. The women in the office are also very nice.
Description of Work: Jorge came to fix my a/c unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Katie S.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
I called Service One to come check out my leaking air conditioner. The tech came earlier than expected which was a nice surprise. The tech inspected the air conditioner and resolved the issue. He was very knowledgeable and gave me information about maintaining the air conditioner. He answered questions I had regarding the leaking air conditioner as well. I would definitely use them again for the same service.
Description of Work: serviced my air conditioner, which was leaking

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Rob P.
06/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Plumber was right on time and did a great job.
Description of Work: replaced a toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Ryan G.
06/2015
5.0
electrician, heating & air conditioning/hvac
  + 0 more
They were very prompt and most importantly I knew that they knew what they were talking about. Had a bad experience with a different HVAC company who was offering a $39.00 tune up as the big deal through Angie's list and ended up having a laundry list of issues that needed attention. Glad I called for a second opinion as Serviceone came out and completely discredited everything that was told to me and actually found the problem that was causing the fan not to spin and the coils to be hot to touch. If I would have went with the other company I would have sent over triple with deep cleanings and replacing fan motors that did not need to be replaced. Not to mention that the capacitor which was the root cause of the issues would not have been dealt with. I would HIGHLY recommend Serviceone to anyone needing tune-ups or repairs on HVAC systems.
Description of Work: Installed dual capacitor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$187

Andrew W.
06/2015
5.0
electrician, heating & air conditioning/hvac
  + 0 more
The technician, Guy, was available within 1 hour of calling the office. He was professional, fixed the problem, gave me some legitimate recommendations, and did NOT try to upsell or add on any unnecessary extras. The price of the component had a high markup, but I understand having expertise and parts on demand isn't free. Overall I?m now cool and satisfied.
Description of Work: Replaced a bad capacitor for the outside AC unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$281

James O.
06/2015
5.0
electrician, heating & air conditioning/hvac
  + 0 more
I couldn't be more pleased with my experience with SeviceOne. The initial service call was right on time and the technician advised what the issue was. The office called ahead of time to confirm. As I suspected, it was time for a replacement. I met with Otto to assess what would be needed. He noticed some electrical issues that could pose a problem and arranged to return with an electrician who did a through inspection and fixed a breaker that had been arcing that I wasn't aware of. A time was set up and Otto and his team arrived right on time. They worked through the day and did an excellent job of enclosing the line going from the outside compressor to the house. The indoor air handler was a challenge since it was installed in a small closet. Also an excellent job installing the unit and sealing the air flow that was not done correctly before. I was very impressed with everyone's professionalism and attention to detail and quality. Throughout the process, there was follow up by either Otto or the office to ensure I was aware of the progress, to confirm appointments, and ensure I was satisfied.
Description of Work: Replaced air conditioning system; both the compressor and air handler.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Carole H.
05/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Our lemon AC installed by another company finally bit the dust, and we called Service One to see what could be done.Over the last year or so, they had helped it hang in there as long as they could. Unfortunately it was no longer covered under the warranty anymore and we decided to replace it. Joey, the technician, explained to us our options carefully and completely making sure we understood all that was necessary. He was able to quote us a complete price right away and schedule an installation date. Since this is Florida and it was HOT they were able to get it installed quickly. The installation looks professional and clean. The unit is working really well. When they called to set up the installation inspection today, I mentioned that we thought the unit was a bit noisy. They sent Joey out right away and he was here in 20 minutes or less. He diagnosed the problem, made the necessary adjustments and we are completely happy with the Air Conditioner. Service One is a class act all the way and Joey is an exceptional employee. Would not hesitate to call Service One for AC or Plumbing needs in the future.
Description of Work: Installed a new Trane Air Conditioner and removed our old AC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,986

jude W.
05/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
The Plummer was professional and efficient.
Description of Work: Fixed a leaky faucet in my bathtub

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Gisela A.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
This service call was a part of my annual maintenance in the ClubOne program. I called and they gave me an 8:00am appointment. I was running late to come home I called and they adjusted the time without a problem.The technician who came out did a wonderful job. He was not rushed and explained everything he was doing. He covered his shoes with booties when he was inside my home. He pointed out that my float switch was not working (I knew that) and he had one in his truck and installed it right away along with providing me a 15% off discount for being a ClubOne member. So the cost of the Float Switch was $84.00. I wish I could remember his name(maybe Gary or Guy?) He Understands our budget constraints and he is wonderful at keeping our unit running well in this hot Florida heat, until we get a new unit. I would definitely recommend both the company and the Tech.
Description of Work: Annual Maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$84

Dana C.
04/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
I guys was very knowledgeable and quick but he was rude. However because he know what he was doing I honestly didn't mind the attitude. It can be hard to find good plumbers.
Description of Work: Stop a link in the wall behind the shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

James C.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
It's the second time they've come out. There were no issues.
Description of Work: I purchased a "Big Deal" for ServiceOne Air Conditioning & Plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan M H.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
They are prompt, punctual, professional, the entire staff is knowledgeable and polite. They are terrific and I would definitely use them again.
Description of Work: They removed the old air conditioner, installed a new unit, replaced the filter door, cleaned the vent, and ordered new filters for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,800

Christopher J.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
It went well. I would recommend them to anyone.
Description of Work: Change out capacitor on AC

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bob A.
03/2015
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
Although not the lowest but the higest quote ServiceOne and Master plumber Ken Bailey was selected for the job. In the original quote the Pex pipe recommended to be installed for the re pipe had only a 10 year warranty. Ken and I negotiated to install a higher grade Pex pipe that had a 25 year warranty for the same price in the quote as the 10 year Pex. Other quotes I received said the re pipe would be done in one day. Ken advised it would be 2 days. I selected Ken and ServiceOne because Ken, a master plumber, would be on the job where the other quotes, although less costly, would only commit their re pipe team. Ken is very professional, answer any question I had and I think did a exceptional re pipe job. I was comfortable giving the job to Ken and ServiceOne due to the information and time Ken spent with me pre approving him for the job. If you are looking for a quality Master Plumber, Ken and ServiceOne is the way to go. It may cost more but the job is done in a excellent manner. Thank you ServiceOne and Ken Bailey. Well Done.
Description of Work: Plumbing re-pipe entire 3 BR 2 bath house. Install new hot water heater & remove old WH.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,750

Jane P.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
They're excellent. It was on the pricey side, but it's a good unit. They came very promptly, including for a small follow-up. We had one leak and they sent somebody out in the middle of an awful storm we were having. They made sure I got all the discounts I qualified for, including sending my paperwork in to my electric company, so I got rebate from them for putting in an upgraded furnace. I appreciated that they did that for me.
Description of Work: They installed a new furnace.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

carol H.
02/2015
5.0
plumbing
  + -1 more
It would be nice to have weekend calls.
Description of Work: I purchased a deal with this company.

Rating CategoryRating out of 5
responsiveness
4.0

Yes, I recommend this pro

Tana S.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
The service was great from the receptionist to the finished work. They were quick to schedule an estimate and quick to install. Every employee was polite and professional.
Description of Work: The provider replaced all of the duct work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Bret M.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
I guess it went pretty well. There wasn't a lot that needed done. We had a major repair required that we ended up having to get taken care of before they were able to make the check-up appointment so by there, there wasn't really much to check because we have already had the repair done. It was kind of an in and out. They were able to run the check and everything but there wasn't much that they needed to do. They came when they needed to.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49.95

Brad P.
02/2015
5.0
electrician, heating & air conditioning/hvac
  + 0 more
Service One exceed expectations on all four fronts. They looked everything over, gave me a better understanding of how it works, and provided an unbiased opinion on it's state of operations. Technician also told me about the latest technology available to clean the air, make unit run more efficient, surge protection, and a grill face that would improve the airflow. I can not speak highly enough of the technician. I would provide his name, but selfishly don't want him to busy. I want him back again on the next visit. Stop reading reviews and call Service One.
Description of Work: I wanted a professional opinion about my air conditioners operation. It was installed incorrectly by another local company and I wanted an unbiased opinion. I also needed to establish a relationship with local company to provide routine maintenance. I am also always interested in learning more about how things work and new technology available.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$144

Michele B.
01/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
It was fine once the pricing was cleared up. I misunderstood the person who quoted over the phone but the plumber suggested that Angies list may still have this deal on and as it turned out they did and the price was very good.
Description of Work: replace toilet and trouble shoot missing tub drainage part

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$135

William G.
01/2015
4.0
heating & air conditioning/hvac
  + -1 more
They did the job and took care of what needed to be done but they tried to upsell other things that needed to be done.
Description of Work: It was a deal for $59 for 21-point A/C tune-up.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from ServiceOne Air Conditioning & Plumbing LLC
Dear member, Thank you so much for taking the time to review our company. During our maintenances as you described, we do take care of the items covered in the maintenance that need to be done on a regular basis. However, if we do see other issues, that could cause you a safety issue, a lack of efficiency, improve the health of the air in your home, or cause a potential future break down, we would be giving you poor customer service to not bring those items to your attention at least. Not necessarily as an upsell, but more in the spirit of giving you the best service possible with your heating and cooling system. Then at least you know if there are any potential issues, or ways to improve, efficiency, safety, reliability, or your families health when it comes to your homes heating, cooling, & plumbing systems. Once we appreciate your allowing us to come out! We hope when the future need arises that you will call on us again to serve you! Sincerely, Billy Gouty President / Partner ServiceOne Air Conditioning & Plumbing, LLC

Dave F.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
I used them over a year ago and had an awesome experience! I got the same technician that I had last time around and had just as good of an experience. I was unable to find one of their Big Deals, but they honored it for me for being an Angie's List member and a returning customer.
Description of Work: They service my Air Conditioning/Heating system and installed a wireless thermostat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$242

Patrick P.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
They were very helpful. on time clean up after themselves, explained everything they did and left a detailed invoice. They are friendly, always on time, very knowledgeable. I do not have any dislikes.
Description of Work: I used ServiceOne Air Conditioning & Plumbing LLC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

George B.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
This is the third time that I have had ServiceOne perform the semi-annual maintenance on my a/c system. I have always been highly satisfied with their service. They are very professional, punctual and do a great job! I highly recommend them!
Description of Work: Performed semi-annual maintenance on a/c system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Beth P.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
Best service from these guys!!
Description of Work: 6 month check

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Contact information

45 Skyline Drive Suite 1025, Lake Mary, FL 32746

https://www.serviceoneac.com

Service hours

Sunday:
8:00 AM - 10:30 PM
Monday:
8:00 AM - 10:30 PM
Tuesday:
8:00 AM - 10:30 PM
Wednesday:
8:00 AM - 10:30 PM
Thursday:
8:00 AM - 10:30 PM
Friday:
8:00 AM - 10:30 PM
Saturday:
8:00 AM - 10:30 PM


Licensing

Bonded

Insured

Licensed*

Trade License Number
CFC1430793
Trade License Locale
Florida
Trade License Authority
Florida: General
Trade License Expiration
08/31/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Drain Cleaning,
Water Heaters,
Air Duct Cleaning,
Energy Efficiency Auditing,
Sewer Cleaning,
Water Filtration and Softening,
Natural Gas Lines

FAQ

ServiceOne Air Conditioning & Plumbing LLC is currently rated 4.7 overall out of 5.

Sunday: 8:00 AM - 10:30 PM

Monday: 8:00 AM - 10:30 PM

Tuesday: 8:00 AM - 10:30 PM

Wednesday: 8:00 AM - 10:30 PM

Thursday: 8:00 AM - 10:30 PM

Friday: 8:00 AM - 10:30 PM

Saturday: 8:00 AM - 10:30 PM

ServiceOne Air Conditioning & Plumbing LLC accepts the following forms of payment: Check,CreditCard,Financing Available
No, ServiceOne Air Conditioning & Plumbing LLC does not offer free project estimates.
No, ServiceOne Air Conditioning & Plumbing LLC does not offer eco-friendly accreditations.
Yes, ServiceOne Air Conditioning & Plumbing LLC offers a 10% senior discount.
Yes, ServiceOne Air Conditioning & Plumbing LLC offers emergency services.
Yes, ServiceOne Air Conditioning & Plumbing LLC offers warranties.
ServiceOne Air Conditioning & Plumbing LLC offers the following services: Heating & Air Conditioning Repairs, Maintenance & Replacement. Air Quality & Cleaner Installation. Plumbing. Water Heater Maintenance, Repairs & Replacement. Tankless Water Heater Maintenance, Repairs & Replacement. Drain Cleaning. Whole House Repipes. Toilets Repairs & Replacements. Sewer Line Repairs & Replacement. Backflow Testing, Repairs & Replacement.
Septic Tank Work

Contact information

45 Skyline Drive Suite 1025, Lake Mary, FL 32746

https://www.serviceoneac.com

Service hours

Sunday:
8:00 AM - 10:30 PM
Monday:
8:00 AM - 10:30 PM
Tuesday:
8:00 AM - 10:30 PM
Wednesday:
8:00 AM - 10:30 PM
Thursday:
8:00 AM - 10:30 PM
Friday:
8:00 AM - 10:30 PM
Saturday:
8:00 AM - 10:30 PM