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Professional Aquatic Services Inc

Pool and Spa Service

About us

Professional Aquatic Services is family-owned and operated. Our owner has been in all aspects of the swimming pool industry for over 30 years (new construction, renovation, and service/repair). We provide a variety of pool cleaning services, repairs, and renovations that will keep your pool looking and performing at its best. Whether you’re looking for weekly pool service or a complete new look for your pool, we're standing by ready to help. We fix and replace everything on residential pools including motors, timers, lights, heaters, filters, pool pumps, valves, plumbing, tile, VGB Compliant drain covers, automation, in-floor cleaners, automatic pool cleaners and much more. We also provide complete deck, tile, and interior renovation.

Business highlights

38 years of trusted experience
Family Owned & Operated

Services we offer

Weekly Pool Cleaning, Repair, Remodeling - Complete Deck, Tile, & Interior Finish Renovation. Energy-Efficient Pool Equipment, Pool & Spa Automation, Salt-Chlorine Systems, Pool & Spa Lights & Bulbs, Pool Filters, & Heat Pumps Installation & Repair.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.757 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
2%
3
4%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.8
punctuality
4.9
Showing 26-50 of 57 reviews

THOMAS S.
04/2022
5.0
pool cleaners
  + -1 more
Excellent work
Description of Work: Pool resurfaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,600

John P.
11/2020
5.0
pool cleaners, remodeling
  + 0 more
Very well.
Description of Work: Pebble finish, new tile and paver decking

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$19,000

Ryan P.
03/2020
5.0
pool cleaners
  + -1 more
Pool Gas Heater Repair
Description of Work: Control panel on heater needed replaced. They were able to procure the replacement part and install within a week. Install was quick. Had a great time using the pool that weekend! Thanks!!
Rating CategoryRating out of 5
Yes, I recommend this pro

Janet R.
06/2018
3.0
pool cleaners
  + -1 more
Price was too high for a small job
Description of Work: coping repair

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
4.0
punctuality
3.0


Response from Professional Aquatic Services Inc
We did no work for this customer. She asked for a quote for some work over Angie's List messenger just to get a roundabout idea of how much the work would cost. She did not ask for us to come out there, so we gave a very rough estimate based on her description. Nothing more was done, and she did not indicate that she wanted us to come out. I guess she did not like the price, so she did not go with us. I want to stress that no work was done and no on-site estimate was given. We simply responded to her request for a quote through Angies List messenger.

Neli N.
09/2017
5.0
pool cleaners
  + -1 more
great it work pretty good
Description of Work: leak check

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Louis C.
09/2017
5.0
pool cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

HELEN Z.
08/2017
5.0
pool cleaners
  + -1 more
It went well
Description of Work: They checked out my pool system to see what was wrong with it.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lynne F.
08/2017
5.0
pool cleaners
  + -1 more
Love them!! No problems at all.
Description of Work: Weekly pool service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charles M.
07/2017
5.0
pool cleaners
  + -1 more
Very good.
Description of Work: Diagnosis of inop pool pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

angela V.
06/2017
5.0
pool cleaners
  + -1 more
Work done well and efficiently
Description of Work: Helped fix leaky pool pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Derek C.
02/2017
5.0
pool cleaners
  + -1 more
Went through 2 prior pool services that fixed nothing and tried to charge me for services not completed such as "equipment education" for $75 when they explained nothing. Was feeling hopeless on quality pool services until I discovered professional aquatic services. A team member came out, assessed my pool, clearly explained all issues and walked me through how all of my panels and equipment worked. My pool is now cleaned, vacuumed and the chemicals are balanced once per week. Example of their commitment to the customer: I just had a question about one of my services today and a few hours later i received a detailed report from a team member with GPS location to prove they were at my house along with pictures of the pool and services performed. DO NOT look for any other pool service, this is the one you want!
Description of Work: New pool owner that needed assessment of current pool system, pool health, weekly cleaning service as well as training on how to use general functions of the pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Gerry S.
02/2017
5.0
pool cleaners
  + -1 more
They do a good job each week testing my water, checking my equipment, sending a report along with a picture, and informing me if anything needs repair or replacement.
Description of Work: Monthly pool maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$110

Brian C.
02/2017
2.0
pool cleaners, swimming pools
  + 0 more
While the company is usually responsive and professional we have had significant concerns with the quality of some of their work and they are yet to make it right for certain items. For instance we continue to have a pool leak at our tile line that they have tried to repair to no avail. This is a significant issues unresolved as they have refused to ensure its fixed....They don't use that sub contractor any longer, but that doesn't help me. I am in the process of looking for other means to pursue my dissatisfaction, hoping they will finally get it right for me. Other issues are less concerning such as poor life from our deck surface and painting and sealing that just hasn't lasted as they predicted and expected. Be cautious with these folks...I trusted them far too much based on a referral.
Description of Work: PAS had serviced my pool monthly and also did a complete renovation of my pool area, including other upgrades over the past three+ years. This included resurfacing, new deck coating and painting, tile, salt system, LED light, variable speed pump etc.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

$15,000

Response from Professional Aquatic Services Inc
When the existing tile was removed as a part of Mr. [Member Name Removed]'s renovation, we found a horizontal crack in the beam of the pool, located along the existing tile line. As with any crack, two separate pieces of concrete were formed (also called a cold joint), and no guarantee can be made that, because of change in temperature over time, the crack will not come back - even after sealing it. Due to the extremely high water table (his pool filled up 3/4 of the way on its own with ground water once it was drained), the pool may experience more settling than normal. This was explained to Mr. [Member Name Removed]. Nonetheless, when groutline cracks were discovered at a later time because of this existing issue, we paid to have them sealed almost a year later because he was an existing pool service customer. We responded to and addressed all of his concerns. We strongly feel this claim is without merit, and we stand by our products. We renovated Mr. [Member Name Removed]'s pool in 2014, at which point he decided to sign up for weekly pool service, fully aware of the cracked beam. He was a weekly pool service customer of ours until 2017. The reason for his departure was motivated by the light engine for his LED pool light going bad. The light engine first went bad after 2 years of normal operation. Because the light has a warranty of 2 years, and this happened several months after the warranty expired, the manufacturer was unwilling to replace the light engine under warranty. But, because of our relationship with the manufacturer, we were able to persuade them to honor a replacement light engine for Mr. [Member Name Removed]. The light engine was replaced, but after 4 months, it went out again. At this point, the manufacturer was not willing to replace it again. So, as a courtesy to Mr. [Member Name Removed], we took a light engine from our stock (at no cost to him) and replaced the light engine again. After that, Mr. [Member Name Removed] cancelled service and wrote this review. As a company, we feel that we went above and beyond for Mr. [Member Name Removed] in our service to him and do not understand why he would leave such a review.

Lynel A.
01/2017
5.0
pool cleaners
  + -1 more
I am extremely happy with this company and the services they provide. They are prompt and courteous with weekly service. When we have had issues or problems with our pool, they were extremely quick to respond and to repair if necessary. We are very pleased with this company and their services.
Description of Work: We use Professional Aquatic Services for our weekly pool maintenance. We have also used them to diagnose and fix problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Antonio A.
01/2017
5.0
pool cleaners
  + -1 more
Internet for
Description of Work: Change motors

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lynel A.
12/2016
5.0
pool cleaners
  + -1 more
I highly recommend them for weekly pool service.
Description of Work: We use Professional Aquatics for our weekly pool service. They are prompt, professional and efficient. They email me a status report that details all chemicals added as well as a photo or two of the pool to highlight any problems. We are very pleased with this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro

Lynel A.
11/2016
5.0
pool cleaners
  + -1 more
They are prompt and professional. We especially like the weekly feedback they give us.
Description of Work: We have weekly pool servicing performed by Professional Aquatic Services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

FREDERIC B.
09/2016
5.0
pool cleaners
  + -1 more
Very professional. Every friday, a pool guy visit us and clean the pool, check everything. When you have a problem, they make an estimate to fix it. Chase Montague (Operations Manager/Vice President) is a really professional and nice man. Thx a lot for the service.
Description of Work: Weekly pool service as described in the "Full Service Package",

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Edward B.
09/2016
5.0
pool cleaners
  + -1 more
I requested the service and the technician showed up on time (early actually). He looked at the leak and had it repaired within one hour. I am very happy with the workmanship. .
Description of Work: Replaced a leaky pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kristen J.
08/2016
5.0
pool cleaners
  + -1 more
We love this company. They are reliable and provide quality service!
Description of Work: We have our pool cleaned and serviced weekly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Lynne F.
08/2016
5.0
pool cleaners
  + -1 more
It went very well. It is $115 a month.
Description of Work: They come every week.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Christopher J.
08/2016
5.0
pool cleaners
  + -1 more
Excellent, great service, timely and responsive to concerns.
Description of Work: General pool maintenance and equipment maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Ronald S.
08/2016
5.0
pool cleaners
  + -1 more
This is a great group to work with. When I have pool issues, I call them and they get right on it. As for the weekly service, they are great. My pool looks fantastic.
Description of Work: Weekly pool service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Karen C.
07/2016
5.0
pool cleaners
  + -1 more
We have had an excellent experience with Professional Aquatic services. Not only do they do a great job at servicing and cleaning my pool but they have been extremely responsive anytime we have needed extra help with repairs. I will absolutely use them again and highly recommend them to others.
Description of Work: weekly pool cleaning and maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Lisa S.
06/2016
5.0
pool cleaners
  + -1 more
They were always courteous and professional friendly staff. They always took the time to answer my questions and we're very prompt. I would still be using their service if my rental company was not forcing me to go with their company upon renewal of my lease. This is a very dependable company and I would recommend them always and I already have. It will be impossible for anyone to compare to them.
Description of Work: Maintenance of pool and spa. Once a week. They did everything and they always did an awesome job. Have used them for 3 years. Never worried about my pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140
    • 1
    • 2(current)
    • 3

Contact information

PO Box 953845, Lake Mary, FL 32795

http://www.professionalaquaticservices.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM

Licensing

Insured

Licensed*

Trade License Number
RP252555209
Trade License Locale
Florida
Trade License Authority
Florida: General
Trade License Expiration
08/31/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pool and Spa Service

FAQ

Professional Aquatic Services Inc is currently rated 4.7 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Professional Aquatic Services Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Professional Aquatic Services Inc does not offer free project estimates.
Yes, Professional Aquatic Services Inc offers eco-friendly accreditations.
No, Professional Aquatic Services Inc does not offer a senior discount.
No, Professional Aquatic Services Inc does not offer emergency services.
Yes, Professional Aquatic Services Inc offers warranties.
Professional Aquatic Services Inc offers the following services: Weekly Pool Cleaning, Repair, Remodeling - Complete Deck, Tile, & Interior Finish Renovation. Energy-Efficient Pool Equipment, Pool & Spa Automation, Salt-Chlorine Systems, Pool & Spa Lights & Bulbs, Pool Filters, & Heat Pumps Installation & Repair.

Contact information

PO Box 953845, Lake Mary, FL 32795

http://www.professionalaquaticservices.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM