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TURNER PLUMBING CO

Plumbing, Drain Cleaning, Kitchen and Bath Remodeling,

About us

All Jacksonville plumbers are not necessarily experts. Experience and training make the difference. Turner Plumbing has been serving the Northeast Florida area for over 72 years. Our men are trained and use industry leading technology such as WAGs devices, sewer line cameras, and tankless water heaters. This allows us to provide the most effective solution to your plumbing needs. Guaranteed. Your plumbing repairs are only as good as the company that stands behind them. So why risk your biggest investment? Don't just call a plumber, call an Expert. The Turner Technician.

Business highlights

82 years of trusted experience
Emergency Services Offered

Services we offer

Emergency Plumbing - Repair Plumbing - Water Heaters - Bathroom Remodeling - Showroom -Plumbing Fixtures - Commercial Plumbing Rates - Sewer & Drain Cleaning & Repair

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8122 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
2%
3
2%
2
4%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 76-100 of 122 reviews

Charles H.
10/2017
5.0
plumbing
  + -1 more
....
Description of Work: ....

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Kendall G.
06/2012
5.0
plumbing
  + -1 more
Toilet wouldn't stop running so we tried to turn the water off at the wall and the pipe broke behind the wall. Thank goodness turned the water off at the street before we started. Of course this was a Sunday so we had to do an emergency call. The on call plumber returned my call in 10 minutes and was at my home in 30 minutes. Fixed the pipe and replaced the inner workings of the tank and quickly.
Description of Work: Fixed the pipe and replaced the inner workings of the tank and quickly.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Response from TURNER PLUMBING CO
We appreciate the compliment on how quickly we were able to take care of your emergency. This is what we strive for. We also are pleased to offer NO overtime charges ever. The material cost to replace the toilet tank parts and to repair the broken line in the wall were $38.70 of the total ticket cost $144.70. Thanks again for the compliment, we look forward to working with you in the future.

WILLIAM (Bill) C.
05/2012
5.0
plumbing
  + -1 more
Plumber and helper came out for assessment, then scheduled work and performed it a week later, as promised. Wall was taped and patched ready for painting. Site clean when they left. I met the owner when I returned a left tool. He was courteous and knowledgeable.
Description of Work: Cold water line run for shower and hose bibb since under slab line apparently blocked.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from TURNER PLUMBING CO
We appreciate the review and confidence in our company. As stated we quoted the cost for this job a week prior to actually performing the work. Any discussion concerning the cost would have been welcomed. We are always available to answer any questions or concerns.

Mark M.
05/2012
5.0
plumbing
  + -1 more
They made it to the house the same morning that we called them. The problem was fixed in less than an hour. Also received an Angie's List discount.
Description of Work: We had a plumbing leak in our crawl space. Discovered on a Saturday morning. We called several plumbers. Turner was the first to respond.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from TURNER PLUMBING CO
Thank you for your comments. Glad we were able to solve your problem promptly.

Amber B.
04/2012
5.0
plumbing
  + -1 more
TheKitchen sink was clogged. We had augured approximately 20 ' in and plunged with poor results. Turner was called and told us they'd be out in 30-45 minutes. They showed up within that time frame, discussed the issue with us and the most likely problem, then proceeded to get to work. Because of the work we had done previously and that the washer was draining properly, (the washer draining was one of their diagnostic questions) they went to the roof and ran an augur down through the roof vent. 30' in they found a blockage. It was removed and the sink started draining properly. We have a two bin sink, one of which has a garbage disposal attached. Within the sink cabinet, the two sinks were connected via a vertically mounted "T" connection under the second sink that then leads to the trap.The pipe running between the disposal and the "T" connection was horizontal. The plumber recommended that this configuration be modified to allow the disposal to drain better. Once the work was approved, it was performed quickly. I'm very pleased with the results as well as the cost of the work and Turner's professionalism. We will be using this company again when necessary and I recommend their work to others.
Description of Work: Kitchen sink was clogged. We had augured approximately 20 ' in and plunged with poor results. Turner was called and told us they'd be out in 30-45 minutes. They showed up within that time frame, discussed the issue with us and the most likely problem, then proceeded to get to work. Because of the work we had done previously and that the washer was draining properly, (the washer draining was one of their diagnostic questions) they went to the roof and ran an augur down through the roof vent. 30' in they found a blockage. It was removed and the sink started draining properly. We have a two bin sink, one of which has a garbage disposal attached. Within the sink cabinet, the two sinks were connected via a vertically mounted "T" connection under the second sink that then leads to the trap.The pipe running between the disposal and the "T" connection was horizontal. The plumber recommended that this configuration be modified to allow the disposal to drain better. Once the work was approved, it was performed quickly. I'm very pleased with the results as well as the cost of the work and Turner's professionalism. We will be using this company again when necessary and I recommend their work to others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from TURNER PLUMBING CO
Thank you for your comments. We appreciate the opportunity to serve you and look forward to working with you again.

Michael K.
04/2012
5.0
drain cleaning, plumbing
  + 0 more
They do a great job. They seemed honest and trustworthy. They seemed very genuine and fair about the pricing.
Description of Work: Turner Plumbing did some plumbing work in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from TURNER PLUMBING CO
Thank you, we appreciate your business.

Douglas B.
03/2012
4.0
plumbing
  + -1 more
The technician was on time, courteous, and did a good job. However, the cost of service and parts ($43 for a screw) was ridiculous, $150 labor for one hour work.
Description of Work: Replaced bathtub faucet (2), washers, and sink seats.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from TURNER PLUMBING CO
Thank you for your compliment on our service. We would like to clarify our invoice charges: There was 1.5 hours of labor. The material included (2) Gerber brass stems, (2) 1/4" seal and washers, (1) bibb screw and stem grease Total material charge $23.40 Discount given ($26.61) Total invoice $150.79

Coleman H.
02/2012
5.0
plumbing
  + -1 more
They did a good job. I haven’t received the bill as yet. I will use their services again in the future if I need to.
Description of Work: I used Turner Plumbing Co. They came out and fixed my sewer line last week.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from TURNER PLUMBING CO
Thanks for the great review. Glad we were able to assist you.

Angelo S.
01/2012
5.0
home remodeling
  + -1 more
They did a great job. All of the employees were easy to deal with. They have a very nice quality of work.
Description of Work: I had them come out to remodel the bathroom in our home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from TURNER PLUMBING CO
We enjoyed working with you to create your dream bathroom. What a beautiful space and WOW what a shower!

Hollie B.
01/2012
5.0
plumbing
  + -1 more
The appointment window was from 4-5, Lisa from Turner Plumbing called to let me know when Chris was on his way and he arrived a few minutes before 4pm. Chris was very professional and gave everything a thorough review with all the fixtures being used at once and assessed the problem. He cleared the drain quickly and also showed me where the water main and run off are for future reference. I'm looking to do some bath/laundry room renovation in the near future and he also talked that through with me to give me an idea of how that could work. He didn't try to sell me on anything I didn't need to have done, which I greatly appreciate. But, he did let me know that there could be some potential complications with adding new plumbing to a system that's original to a 1941 house. Which was also helpful to know. Chris also reminded me of the Angie's List coupon, which I had actually forgotten about! Helping me to save money is always appreciated!
Description of Work: I called Turner Plumbing because I had a clog somehere and was having trouble with all of the fixtures on one vent. Chris Good came out and checked and tested all the fixutres. He cleared the drain in the shower. Everything seems to be working well now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from TURNER PLUMBING CO
Thank you so very much for such a complimentary review!! It really is all about the Customer Experience at Turner Plumbing – it’s what we strive for every day, in every way.

Karen G.
01/2012
5.0
plumbing
  + -1 more
Very punctual and professional. Service rep evaluated the situation and decided on the action and got to work
Description of Work: Bought a new vanity and plumbing had to be adjusted due to reorientation of the sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Robert M.
11/2011
5.0
plumbing
  + -1 more
Wonderful, fast repair, high quality.
Description of Work: Fixed a small leak in our AC system, and repaired a leak in a toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

John C.
08/2011
5.0
plumbing
  + -1 more
They were fast, identified the problem quickly and repaired the problem quickly.
Description of Work: Turner Plumbing was contacted to repair a leak in the master shower. The leak was related to a defective pipe (threading) that was manufactured to incorrect specifications thus leading to a crack in the threaded part of the pipe. Turner employees corrected the problem quickly and also cleared a couple of shower drains while on site. I have used Turner Plumbing for over 20 years, always reliable and responsive.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Roger L.
08/2011
5.0
plumbing
  + -1 more
I called one evening and Chris came out the next morning to repair the leak. We have used Turner for several years for indoor repair work and installation of new sinks and faucets. They have also replaced outdoor drain lines and allowed me to dig up the old line to save on labor costs. They are very responsive and very professional.
Description of Work: Repair of leak under sink.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jana M.
03/2011
5.0
plumbing
  + -1 more
Very well. The workers were knowledgeable and professional.
Description of Work: Reset one toilet and afixed tub faucet and valves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

James L.
01/2011
5.0
drain cleaning, plumbing
  + 0 more
It went great. I met Jim and Christian at the home and they immediately began trying to unclog the drain with the lightest and least expensive snake in case the clog was minor. After the smaller snake went down the drain 25' and did not break up the blockage, they broke out the Big Cahuna 3/4" drain machine and sent it down the drain about 45'. That got the drain cleaned out. they then cleaned up the jobsite and went on there way. I called Jim about 5 minutes later because I was at another job giving an estimate on some plumbing work and he make a side trip and came to my prospective client's home and looked at the work to be bid and said he would pass the information on the his boss. Buzz and Carla Turner and the entire staff i have had the pleasure of working with at Turner Plumbing are a first class act.
Description of Work: the office sent Jim and Chritian out to one of my client's homes and they worked diligently to get the kitchen sink drain unclogged. Lisa in the office had just sent another plumber the day before for a stoppage at another client's home i did not catch the plumber from friday's name but i got a good report about him from my customer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Roger L.
08/2010
5.0
plumbing
  + -1 more
They showed up on time and completed the work quickly. They also pointed out a small crack on the backsplash that could allow water from the sink to leak to the cabinet below, so I caulked it myself a few days afterwards.
Description of Work: I have used Turner Plumbing at my house and my Mother's house for many years. My latest service call was to fix a small leak under the kitchen sink. Since they had installed the sink in January, there was no charge.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kelly G.
07/2010
5.0
plumbing
  + -1 more
I was looking for a new plumber, after the last few I tried had disappointed me. If I am going to pay a plumber's rates, I want them to be knowledgable and professional, or I will just try to do it myself. I was pleasantly surprised with Turner Plumbing. I got into a bind and needed some help finishing up a plumbing project. I called my contractor and he told me to call Turner. I called at 4pm and was told it would be late the next day before they could come over. I explained that I couldn't get my water back on and I just needed a quick valve replacement. They were very kind and sent a plumber over, that was heading home for the day. He didn't have any body piercings and was very professional. By the time they got there, I had actually managed to remove the old valve and they were able to install the new one. Because they do charge a standard call rate of $85 to come out, I found another small job for them to do. They replaced a tub drain. This required them to come out the next day to finish installing a decorative plate for the tub overflow. They only charged a half hour of labor for that trip, instead of another service call fee. Overall, I was very happy with the service and the attitude of the plumber I got. He acted like he actually cared if the job was done well.
Description of Work: Replace a Moen control valve in the shower. Replace a tub drain that wasn't working with a new "toe stopper" drain and a decorative cover plate to cover the old lever type drain plate. The service call rate was $85 for the first hour plus parts. They will charge at least this much in labor.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

08/2006
5.0
drain cleaning
  + -1 more
We have used Turner Plumbing for years and would not use anyone else. The drain cleaning is wonderful, and they really know what they are doing. I have recommended them to so many people over the years. They are just a wonderful company.
Description of Work: Turner Plumbing unclogged my kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

08/2006
5.0
drain cleaning
  + -1 more
I've used Turner Plumbing for years, and I am very pleased. They always arrive on time and are ready to work. They also clean up before they leave. I am happy with the work they perform.
Description of Work: Turner Plumbing unclogged the toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

08/2006
5.0
plumbing
  + -1 more
I use Turner Plumbing about once a year to perform work. They do the work they say they are going to do. We have used them for years. We find them to be timely and professional.
Description of Work: Turner Plumbing installed a sink faucet for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

08/2006
5.0
plumbing
  + -1 more
Turner Plumbing did a very professional job in a timely matter. I would recommend them to anyone. They did a great job as always and I will continue to use them.
Description of Work: My toilet was plugged. I called Turner Plumbing to come out and fix it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

08/2006
2.0
plumbing
  + -1 more
Normally I get good service from Turner. Not this time. The price they charged shocked me. They were here only 30 minutes but charged for an hour. They were untidy and did not clean a drain. They did not look or act professional. They seemed not to care.
Description of Work: Turner Plumbing Co installed an In-Sink-Aerator garbage disposal. We purchased the disposal elsewhere.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$170

07/2006
5.0
plumbing
  + -1 more
Turner Plumbing did good work. They were here when they said they were going to be and finished the work quickly. Everything works, so that must have done a good job.
Description of Work: Turner Plumbing replaced a sink and fixed a leaky toilet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

07/2006
2.0
plumbing
  + -1 more
I have used Turner Plumbing for a long time. If his plumbers were to damage anything in the house he would back it up and take care of it. He is a top notch professional. His latest group of plumbers are not up to par. There is no call before arrival.
Description of Work: We had a leak in our bathroom. I called Turner Plumbing to fix it for me.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Contact information

1903 Hendricks Ave, Jacksonville, FL 32207

www.TurnerPlumbingCo.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Kitchen and Bath Remodeling,
Water Heaters,
Ceramic Tile,
Sewer Cleaning,
Interior Painting,
Drain Pipe Installation,
Water Filtration and Softening,
Water Coolers

FAQ

TURNER PLUMBING CO is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 4:30 PM

Tuesday: 7:30 AM - 4:30 PM

Wednesday: 7:30 AM - 4:30 PM

Thursday: 7:30 AM - 4:30 PM

Friday: 7:30 AM - 4:30 PM

Saturday: Closed

TURNER PLUMBING CO accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, TURNER PLUMBING CO does not offer free project estimates.
Yes, TURNER PLUMBING CO offers eco-friendly accreditations.
No, TURNER PLUMBING CO does not offer a senior discount.
Yes, TURNER PLUMBING CO offers emergency services.
Yes, TURNER PLUMBING CO offers warranties.
TURNER PLUMBING CO offers the following services: Emergency Plumbing - Repair Plumbing - Water Heaters - Bathroom Remodeling - Showroom -Plumbing Fixtures - Commercial Plumbing Rates - Sewer & Drain Cleaning & Repair

Contact information

1903 Hendricks Ave, Jacksonville, FL 32207

www.TurnerPlumbingCo.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
Closed