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Thompson Electric Inc

Electrical, Lighting, Ceiling Fans,

About us

Full Service Electrical Contractor

Business highlights

36 years of trusted experience
Emergency Services Offered

Services we offer

Commercial and residential service

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.5142 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
12%
3
6%
2
2%
1
7%


Rating CategoryRating out of 5
quality
4.6
value
4.3
professionalism
4.6
responsiveness
4.6
punctuality
4.7
Showing 51-75 of 142 reviews

Jean-Marc C.
01/2014
5.0
electrician, lighting
  + 0 more
They showed up on time with the materials, explained to me what they were going to do. Took caution with my furniture and walls to minimize damage. Thie estimate of time was spot on. Really appreciated the work, the attention to detail, and the timeliness. Would use again.
Description of Work: Provider installed 4 can lights in 2 story living room and 2 can lights in an office

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Mike D.
01/2014
5.0
ceiling fans, electrician
  + 0 more
I took longer than expected, about 3 hours. Extra $40.00 charged for high ceilings 12 and 17 feet.
Description of Work: Installed two Ceiling Fans

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Peggie B.
01/2014
5.0
electrician
  + -1 more
I called for service at about 1:00 PM today. I was scheduled for service tomorrow morning. The representative of Thompson Electric said if they had something open up this afternoon they would call me. Jerry from Thompson Electric called me to say he was in the area and could come by about 2:40. He arrived minutes later, diagnosed our problem, replaced 2 old GFI's and had us up and running within the hour. Jerry was excellent, personable and professional.
Description of Work: Diagnosed the reason we were not getting power to a number of power recepticles in our home and replaced two faulty GFIs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

michael S.
12/2013
5.0
electrician
  + -1 more
Called in morning, phone answered by a person immediately and I explained situation. They confirmed that they would have someone out to my home before 5pm. Electrician called before he came, confirmed he was on the way and arrived exactly when he said he would be here. We explained situation and showed him the area and Jerry went right to work. He tested the old outlet discovered that our dryer 240 outlet had indeed gone bad and replaced it, He also installed a new dryer cord and tested the outlet and dryer to make sure everything was working well. He reinstalled the dryer and everything is working perfectly. Overall a very very positive experience and would definitely call them again. Jerry was very professional and explained what had happened and what he had to do. Thompson electric gave me an estimate over the phone and it was exactly that amount. A very fair price given the work that had to be done.
Description of Work: Came to house, checked issue with dryer 220/240 electrical outlet, replaced outlet and installed new dryer cord

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$138

Linda P.
12/2013
5.0
electrician, lighting
  + 0 more
They completed the work quickly. Didn't try to sell me anything else an left. I was very happy with the work an would use them again.
Description of Work: They fixed the lighting in my kitchen. They arrived on time ,completed the wk quickly. I was very pleaswd with the work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$176

Carlos M.
11/2013
5.0
electrician
  + -1 more
They did a great job. I called for an explanation of the estimate and was treated very professionally. The person who took my call actually asked the technician for a full explanation and called me back to explain. This upgrade was very important and the team that came out did a professional job. We would call them again.
Description of Work: Upgrade electrical box to 20 amp + upgrade electric meter box. installed electrical switch to facilitate garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,179

Marchant V.
11/2013
5.0
electrician, lighting
  + 0 more
Jerry was professional, knew old houses, never got flustered or bothered about added on work requests (I mean seriously, how do you remember everything you need/want from an electrician until they're actually there?). He was kind to my dog and worked well with others. He explained everything I asked about to me in language I could understand. And the work has proved exemplary.
Description of Work: electrical outlets, spotlights, wired outdoor outlets, and some other things I added on at the last minute. VERY flexible, friendly and willing to work in a chaotic environment with tons of other things going on.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Katherine V. H.
11/2013
4.0
electrician
  + -1 more
In their opinion, they felt like they needed to replace all of the wiring again. I had just done this 5 years ago, so I felt like if they would just replace the box where the deterioration took place, that this would be sufficient. They said they did not feel safe doing this. They also quoted me over $1000 to do the work and I felt like this much work was not needed. I decided not to use Thompson Electric Inc since they couldn't just replace the box.
Description of Work: We had replaced all of the electrical wiring in our home 5 years ago including from the box to the house. Unfortunately, the person who replaced the outside box didn't use appropriate lubrication on our outside coils, causing them to disintegrate. Jacksonville Electric Authorities came out and checked the box to make sure our box was working and in doing so, they dislocated the fixtures on the box. They required it to be fixed before they would put electricity back in the home. We called Thompson Electric Inc to come over and assess the situation.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
5.0
punctuality
5.0


Paul I.
11/2013
5.0
electrician, lighting
  + 0 more
Overall I'm happy with the work performed for the price. Other electrical contractors had quoted me much higher or never called back. The estimator was very prompt, professional, and helpful and quickly gave me back an estimate over email. I only ding them a little on quality (note that B means "good", which is still a "good" grade) as some of the components seemed like the cheapest option at the hardware store, and my yard was left very dug up from the underground wire. I also ding them a little on professionalism, as while the estimator was very professional, the actual technicians that did the work were not very professional, although they were very nice guys. Neither quality nor professionalism were a real problem, I am happy with the work performed and I look forward to using them again in the future.
Description of Work: Replace old overhead wire running out to detached garage with underground wire and a new subpanel, add outlets and rewire lights in garage, add outlets to house, rewire lights in closet

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Chuck W.
11/2013
5.0
ceiling fans, electrician, lighting
  + 1 more
It was an Angie's List Big Deal that I purchased. It went well. They were expensive but they did a nice job. I probably won't use them again because they were so expensive but it was really high-quality work. I paid about $1700 above the Big Deal price. They were very professional and they did a nice job. I could not complain whatsoever. I was just a little surprised at the price. They were very responsive and they were right on time. I've done a little more shopping and I know what the going rates are for these things now and I think they were out of line.
Description of Work: Thompson Electric Inc. replaced some outlets, rewired some stuff, hung an outdoor ceiling fan, and did some rewiring in the kitchen lighting system. It was just general stuff, it wasn't really heavy duty stuff.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$1,761

Don R.
10/2013
5.0
electrician
  + -1 more
It went very will. The were on time, were polite and friendly and did a good job. Would use them anytime.
Description of Work: Replaced breaker box

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

JoAnn Germea W.
10/2013
5.0
electrician, lighting
  + 0 more
Very professional and job was completed in a timely manner.
Description of Work: Installed security lights adn fixed interior light switch

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Jeremy W.
09/2013
5.0
electrician
  + -1 more
The service turned out great. I would recommend them. They came in the next day.
Description of Work: Thompson Electric changed an electric outlet to a surge protector outlet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$71

Tim W.
09/2013
5.0
electrician
  + -1 more
GFI and disposal were shorting out. I had rewired and replaced disposal and switch and still had short issue. Thompson rewired and had both issues working in under 1 hour. Polite, professional, called within time frame promise on day of appointment to confirm they were enroute. Angies List coupon used not issues.
Description of Work: GFI switch malfunctioning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$71

Mark D.
09/2013
5.0
electrician, lighting
  + 0 more
He checked the wiring between the light and switch, but found no faults. He suggested the light fixture itself might be faulty. He was right, and the problem stopped after I replaced it. He gave some advice as well on my electrical panel and a whole-house surge protector. While he didn't actually work on any wiring, his advice saved me a lot of money.
Description of Work: Came and examined a possible fault in the overhead kitchen light

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$71

Donald O.
09/2013
5.0
electrician, lighting
  + 0 more
The installer was pleasant and performed the work at the appointed time in about an hour and a half. He had to crawl in the hot attic to run the wire. The company called me before the work was completed to schedule the work and inquire about existing conditions (like the color of the switch/dimmer plate. They provided the proper color wall plate and dimmer at no extra cost. The installer cleaned up after himself. My wife and I were very happy with the price, quality and work performed.
Description of Work: Wired and installed four recessed dimmable ceiling light fixttures (provided by the vendor). For an additional charge (~$70), he ran a wire in an internal wall and disconnected a wall switch from the AC receptacle it controlled. The wall receptacle was isolated to provide electricity as a normal wall outlet. He replaced the existing wall switch with a light switch / dimmer unit that matched the color of the wall (dark brown).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$429

Judson S.
09/2013
5.0
electrician
  + -1 more
Good. The installer was on time and professional. Work was performed in a timely manner.
Description of Work: Replaced main electrical panel with whole house surge protector.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,159

Joshua C.
08/2013
5.0
electrician, lighting
  + 0 more
It turned out just fine. They did a good job. They basically came in and completed everything that they said they would do within a reasonable amount of time. I think he was probably working for maybe two to two and a half hours. Everything worked well. It was probably about three or four days that they came out after I purchased the big deal. I think I purchased it on Thursday or Friday and they came early the following week. I just paid the price for the big deal. I actually asked for this unit to be added on the cart but it actually couldn't fit on the configuration of my living room. So, I just went with the standard four lights. I thought that they did an excellent job. I would recommend them and I would probably go back if I had any additional lighting or electrical needs.
Description of Work: I have purchased a big deal for Thompson Electric Inc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$359

Charles M.
08/2013
5.0
electrician
  + -1 more
They came for the appointment on a Saturday. They wanted to charge additional fees to come on a Saturday, but since he was going to be in the area, he came without any additional cost. He solved the problem and everything was fine.
Description of Work: There was a switch on the wall that affecting the electricity in the garage. They came over and identified the problem. I had purchased a Big Deal for the work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$71

Candace T.
08/2013
5.0
ceiling fans, electrician, lighting
  + 1 more
Representative showed up on time and provided the services as promised.
Description of Work: Installed recessed lights and fixed vent fan in bathroom

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Keith K.
08/2013
5.0
electrician
  + -1 more
Tim from Thompson electrical arrived on time for the estimate and impressed us with his punctuality and knowledge. We immediately scheduled the replacement of our main electrical panel and Tim arrived exactly as he promised, completed the work very expeditiously and we were impressed with the completed panel and wiring. He cleaned up and left the job site cleaner than when he arrived. We feel the cost and work performed was excellent and will use Thompson Electric in the future.
Description of Work: Replaced the main electrical panel for home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

David J.
08/2013
5.0
electrician
  + -1 more
Someone came out and took a look at it. It turns out the junction box would need to be replaced for a great deal more money than the ad. The junction box was also located in a place where it could not be worked on. The guy who came out was very good.
Description of Work: It was a big deal for a complete electrical panel swap-out with a whole house surge protector installed.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$849

Victoria C.
07/2013
5.0
electrician, lighting
  + 0 more
it went great! I had some questions before purchasing; and Mike was very helpful. I purchased the coupon Wed. and the lights were installed Friday. The installer was professional and advised me how to get the most lighting in the areas where I worked the most. He finished the job in quick order. And it looks terrific. I have some areas where I never really had enough light. This adds so much more to the kitchen; and the recessed lights themselves are so much more attractive.
Description of Work: I purchased the angies list coupon to install 4 recessed lights. It was to replace 20 year old track lighting from since the house was built.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$359

clare B.
05/2013
5.0
electrician
  + -1 more
remarkably, i was charged only the basic fee,
Description of Work: my power in the house began surging and cuting off. this happened wednesday night. i called thompsons on thursday morning and they came out promptly on the same day, found the problem and repaired it..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$72

Kelly S.
03/2013
4.0
electrician, lighting
  + 0 more
Meh. There seemed to be a charge for everything.
Description of Work: Simple lights fixed and a Fluorescent bulb in kitchen replaced in an old house.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$300

Contact information

108 E 27th St, Jacksonville, FL 32206

http://www.thompsonelectricco.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Electrical,
Lighting,
Ceiling Fans,
Pool Sales Construction and Installation,
General Remodeling,
Heating and Air Conditioning

FAQ

Thompson Electric Inc is currently rated 4.5 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Thompson Electric Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Thompson Electric Inc does not offer free project estimates.
No, Thompson Electric Inc does not offer eco-friendly accreditations.
No, Thompson Electric Inc does not offer a senior discount.
Yes, Thompson Electric Inc offers emergency services.
Yes, Thompson Electric Inc offers warranties.
Thompson Electric Inc offers the following services: Commercial and residential service

Contact information

108 E 27th St, Jacksonville, FL 32206

http://www.thompsonelectricco.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM