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S&Y Appliance Repair

Appliance Repair, Appliance Repair - Small

About us

With 25 Years of experience, I am able to fix any of your Kitchen and/or Laundry Room Appliances. Please give me a call to set up an appointment with satisfaction guaranteed!

Business highlights

29 years of trusted experience

Services we offer

Appliance Repair

Amenities

Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.879 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
3%
3
1%
2
1%
1
6%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 51-79 of 79 reviews

Victorious R.
10/2019
1.0
appliance repair
  + -1 more
Never showed up to do the job.
Description of Work: Range repair

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from S&Y Appliance Repair
They never text me the address

Daniel B.
10/2017
5.0
appliance repair
  + -1 more
Fantastic! Punctual. Fair price. Great work.
Description of Work: Refrigerator value broken causing no water and no ice being made.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Daniel T.
10/2017
5.0
appliance repair
  + -1 more
He was on time and got right to work. After some time diagnosing the issues on both items he gave me a straight answer on what needed to be done. He told me that my dishwasher was shot because the motor was burned out. It was leaking because the seal on the door was coming apart. He showed me exactly where the problems were. To his credit, he told me I was better off getting a new one instead of sinking money into the one I had. He quickly found the issue with my ice maker and even located the part for me if I wanted to do the repair work myself. Of course, he offered to install the new part as well.
Description of Work: I needed Casey to look at my dishwasher as well as my ice maker. The dishwasher was leaking all over the floor and very loud. The ice maker was no longer supplying ice without reaching in with our hands to get it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Vickie B.
09/2017
5.0
appliance repair, small appliance repair
  + 0 more
Very well. Casey responded immediately and resolved the electrical problem right away. He promptly diagnosed the problem with the ice maker and purchased the part and actually installed it on a Sunday morning. This is a rental property so he had to also coordinate his service calls with my tenants. He went above and beyond expectations and was very professional.
Description of Work: Troubleshoot and repair an electrical problem with garbage disposal and troubleshoot and repair ice maker on refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$419

Danielle H.
09/2017
5.0
appliance repair
  + -1 more
Arrived as promised and explained the work he was doing. Thank you :)
Description of Work: He was so honest and professional. Thanks for being so prompt and affordable, Casey!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$166

Anne W.
09/2017
5.0
appliance repair
  + -1 more
Professional, responsive and timely. Overall a great experience!
Description of Work: Washing machine repair and dryer vent cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Emily H.
08/2017
5.0
appliance repair
  + -1 more
I was impressed. Very professional and timely service. Problem addressed quickly. Highly recommend.
Description of Work: I had my washing machine repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathryn O.
08/2017
5.0
appliance repair
  + -1 more
Casey initially thought he could make an estimate of what parts to get and repair but because of the age of the refrigerator (nearly 20 years), he came out to see. He tried to find the parts on the internet but couldn't so asked me to call GE. So I called GE and they told me what parts I needed so I paid for them and had them delivered. When they arrived, I called Casey and he and his assistant came out on a Saturday and got it fixed. We are satisfied with the service. We were charged for the 2 visits.170.
Description of Work: Refrigerator door closer wasn't working

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Fritzie P.
08/2017
5.0
appliance repair
  + -1 more
Back in perfect condition. S&Y Appliance Repair Company did anexcellent job! Im one happy customer.
Description of Work: My Washing Machine and Gas range

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sara V.
08/2017
5.0
appliance repair
  + -1 more
After identifying the need for an assistant the project was completed quickly
Description of Work: Washer repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Jeff L.
08/2017
5.0
appliance repair
  + -1 more
perfect, could not have been better
Description of Work: I had two refrigerators that I was not sure if they could be repaired or had to be replaced. Casey was able to fix each one for a very reasonable price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

sean J.
07/2017
5.0
appliance repair
  + -1 more
Very responsive and prompt. Was able to troubleshoot both problems quickly. Very professional.
Description of Work: Repaired leaky dishwasher and broken ice maker.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Matthew J.
06/2017
5.0
appliance repair
  + -1 more
Casey was very prompt. First he even tried to help me resolve the problem over the phone. I couldn't do it!!! He came out the next day and work tirelessly. Great worker, very fair pricing, very trustworthy
Description of Work: Dishwasher wasn't draining

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Mary M.
05/2017
5.0
appliance repair
  + -1 more
Excellent. He was prompt and leveled the dishwasher perfectly.
Description of Work: Over the years, Casey has installed a garbage disposal, repaired our ice maker, cleaned our dryer vent, and most recently installed a dishwasher that we purchased at Lowes. His prices are reasonable, and he is a very pleasant person.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Terry B.
05/2017
5.0
appliance repair
  + -1 more
Casey gave estimates on both appliances. One came in much lower and the other only came in $10.00 over. Very punctual and professional. Would use him again.
Description of Work: I had my oven and washing machine repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda W.
05/2017
5.0
appliance repair
  + -1 more
It took four visits to my home because GE was sending Casey the wrong part for the stove. I drove 2 hrs to pick up the missing part at an appliance store & on the fourth try Casey was able to install the switch & fix the burner. Throughout the ordeal Casey was very polite, personable, professional & did not charge for the additional trips. So, while I wish it could have been fixed on the first try I give Casey very high marks for his work.
Description of Work: A burner on the stove top required a new switch

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Christian R.
04/2017
5.0
appliance repair
  + -1 more
Amazing my mom referred him to me he stopped what he was doing and came to our rescue on Thanksgjving Day yes true story so no brainier for me to make the call. Would do again he's in my favorites on my call list
Description of Work: Dryer issue

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Britni B.
04/2017
5.0
appliance repair
  + -1 more
Great. Very friendly person, positive work additude.
Description of Work: Washer fixed. Great attentiveness and pleasure to work with

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Bruce S.
03/2017
5.0
appliance repair
  + -1 more
Very well, his knowledge ,honestly & price is very satisfactory
Description of Work: Refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nina M.
03/2017
5.0
appliance repair
  + -1 more
Casey came in, checked it out. He diagnose the problem in 15 min and gave estimate. His price was reasonable. He was very professional. I recommend his service to everybody.
Description of Work: My dishwasher was broken

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Kris V.
03/2017
4.0
appliance repair
  + -1 more
It went well! Very satisfied with the outcome
Description of Work: - Washer leaks - Fan light installation

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kevin D.
01/2017
1.0
appliance repair
  + -1 more
We had a problem with a super-cold freezer and a warm refrigerator in a side-by-side. He spent time disassembling the unit, then told me that the problem "might" be the thermostat. He advised me to turn the refrigerator off and let it sit overnight to defrost and then let him know. He charged me $70 for the service call. I did as he said, but the problem remained. I called him the next day and he didn't seem to know what to do. He said he was going to look something up and call me back, but I never heard from him. We wound up buying a new refrigerator, so his "service" was useless. Oh and BTW, when we moved the old refrigerator out I found one of the screws that he had removed under the fridge...he had apparently dropped it and just left it.
Description of Work: Refrigerator repair

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
3.0

$70

Kathy B.
12/2016
5.0
appliance repair
  + -1 more
He was right on time, knowledgeable and so polite! He fixed my dryer and while he was here he noticed my stove had a problem and fixed that as well!!! I would recommend him to anyone!
Description of Work: My dryer was not working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William K.
11/2016
5.0
appliance repair
  + -1 more
Casey is very knowledgeable and thorough. The fee charged was very reasonable. I would not hesitate in hiring Casey again for servicing any of the appliances. Very reliable.
Description of Work: Casey repaired my dryer and cleaned the dryer vent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lynn G.
09/2016
5.0
appliance repair
  + -1 more
Casey was awesome! Hot water heater went out in our rental property. Casey exceeded our expectations by going to Lowes and picking up a new water heater for us and installing it within just a few hours. Excellent service, very trust worthy, will use Casey in the future if needed. Highly recommend him. Hard worker and had the job done very promptly. Great service!!!! Very professional.
Description of Work: Went over to our rental property diagnosed the issue, hot water heater. He picked up the water heater and did the install.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from S&Y Appliance Repair
Thank you for your nice review. Please contact me with any of your appliance needs.

Contact information

14022 Athens Dr, Jacksonville, FL 32223


Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small

FAQ

S&Y Appliance Repair is currently rated 4.8 overall out of 5.
S&Y Appliance Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, S&Y Appliance Repair does not offer free project estimates.
No, S&Y Appliance Repair does not offer eco-friendly accreditations.
Yes, S&Y Appliance Repair offers a 10% senior discount.
No, S&Y Appliance Repair does not offer emergency services.
No, S&Y Appliance Repair does not offer warranties.
S&Y Appliance Repair offers the following services: Appliance Repair

Contact information

14022 Athens Dr, Jacksonville, FL 32223