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McGowan's Heating & Air Conditioning

Heating and Air Conditioning, Electrical, Air Duct Cleaning,

About us

For over 40 years, McGowan's Heating & Air Conditioning has provided the best possible heating and air conditioning systems to keep you and your family comfortable. You can count on our system consultants to provide you with the right system to satisfy any comfort requirements.

Business highlights

51 years of trusted experience
Emergency Services Offered

Services we offer

AC Repair, AC Installation, Commercial HVAC, Heating Repair, Heating Installation

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.456 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
5%
3
5%
2
4%
1
13%


Rating CategoryRating out of 5
quality
4.3
value
4.1
professionalism
4.4
responsiveness
4.4
punctuality
4.5
Showing 26-50 of 56 reviews

howard M.
06/2018
5.0
heating & air conditioning/hvac
  + -1 more
They did great work
Description of Work: new AC units

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Nancy M.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
The cost was $50.
Description of Work: They did maintenance for me. They cleaned the ducts, cleaned the drains, just maintenance.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

patty R.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Carlton B.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
It went perfectly well.
Description of Work: Preventative maintenance on our A/C system that they installed as new home in 2014. Two times per year plan for total of about $160.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$160

Nancy M.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Joanne B.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Mary M.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Walter J.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Leslie M P.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
The tech, Miguel Pandich, was far and away one of the best I have met. Patient and clear. Also took time to tell me some other maintenance tips for the primary heat/AC unit in our home. As na result of our conversation, I called this morning and signed up for an annual agreement with McGowan's.
Description of Work: I needed assistance in learning how to program a small heat/air unit that had been installed in my home before we moved in. The tech, Miguel Pandich, was far and away one of the best I have met. Patient and clear. Also took time to tell me some other maintenance tips for the primary heat/AC unit in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen M.
06/2013
1.0
heating & air conditioning/hvac
  + -1 more
They were the original installer of my unit and I have used them for all service. I called Wednesday evening when my A/C unit failed. I got a nice person on the phone who said their service personnel were booked up that evening but they would call me the next morning to schedule service. I never received a call, so I called again at around 10 am. I was put on hold, with a receptionist coming back in periodically to say hold on. Finally, the phone started ringing and I thought I was going to make some progress. However, instead, it was a recording saying their service department was busy and to leave a message and they would return my call. I'm still waiting for that call back. I had to find help elsewhere. McGowan has always been exceptional in their service, but they really have fallen down on service this time.
Description of Work: Failed to return calls.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$400

Response from McGowan's Heating & Air Conditioning
[Membr Name Removed], Your review is most appreciated. Our sincerest apologies that we did not meet your expectations. We strive to give each and every one of our customers the best service possible as without you, we have no company. We would very much like to have you back as a valued customer. We would like to offer you a $50 credit on a future service. Please call our offices and ask for Debbie and she will be sure you are taken care of. Sincerely, McGowan's Heating & Air Conditioning

Pete H.
02/2013
5.0
heating & air conditioning/hvac
  + -1 more
A/C was broken. It was a busy time of year for A/C companies, and I could not get in touch with the company I usually used. Called these guys, and someone was able to come out within a few hours. They reparied it, and I was so pleased with their service that I purchased a service contract: A/C cleaning every 6 months. Obviously, I would use them again. Very courteous and professional. Willing to go the extra mile.
Description of Work: Broken A/C
Rating CategoryRating out of 5
Yes, I recommend this pro
$320

Candace T.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
Check to see if the price is cheaper for coming during regular business hours. It was very, very hot and I was not willing to wait. It may be cheaper.
Description of Work: I just got back from Vacation on Sunday and realized that my air conditioning system was not working. The temperature at that time was 98 degrees! I called and immediately got a phone operator who promised me a repairman would call me back within the hour. In less than an hour a repairman called. He was professional and polite. He explained that he had two other customers ahead of me. He gave me a time estimate of when he could arrive at my house. He also let me know up front what the service charge would be for coming over to my house for an evaluation and estimate. The repairman callled ahead of the estimated time and arrived 30 minutes earlier. He quickly looked at my equipment and gave me an estimate. The repair was made within 30 minutes on a hot SUNDAY. He also shared some advice on maintenance and timeframe for new equipment. The price was a bit high, but I was thankful that he was able to provide quick service on a hot Sunday.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$328

Milton T.
06/2012
5.0
heating & air conditioning/hvac
  + -1 more
I have a service contract with them, they come out twice a year, spring and winter season, and service everything. They’re good people and they did a good job for me.
Description of Work: McGowan's Heating & Air Conditioning came to do the normal spring cleaning and servicing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Vanizia W.
05/2012
5.0
heating & air conditioning/hvac
  + -1 more
Paul, was great, came in and let us know what the problem was and got the job done.
Description of Work: The safety switch for water over flow kept being kicked on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gail T.
04/2012
4.0
heating & air conditioning/hvac
  + -1 more
I really have not had any issues. I have three units that I have purchased, not all at once. They are good in terms of responsiveness. I would use them again in the future.
Description of Work: I use McGowan's Heating & Air Conditioning. I purchased my units from them years ago and I have a warranty.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

margaret M.
04/2012
5.0
heating & air conditioning/hvac
  + -1 more
They helped me by subsidizing the cost. They showed up for the estimate as well as the work on time. They were fair and cleaning up after themselves. My overall experience with them has been good.
Description of Work: I used McGowan Heating and Air Conditioning for installing something’s.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Angela W.
12/2011
5.0
heating & air conditioning/hvac
  + -1 more
My parents did business with them in the 80’s. They were very good which is one reason that I went back to them. He was timely; it took a little less time than he said it would. He was professional, he put on little booties so that he wouldn’t track up the carpet, and he always rang the doorbell instead of just coming in and out. I didn't compare their price to anyone, but it was about what I was expecting.
Description of Work: McGowan’s Heating & Air Conditioning put in a new central unit for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,100

Fundy C.
12/2011
5.0
heating & air conditioning/hvac
  + -1 more
The technician performed a thorough cleaning and testing of all system components. He was extremely knowledgeable and provided valuable hints on monhly maintenance to ensure smooth running of the system. (e.g., dump clorine on the drain pipe to prevent back-up, regular filter replacement, etc.)We have been using McGowan since 1994. For this visit, the technician was a little bit late due to unforeseen issues with previous appointment.
Description of Work: Renewed our HVAC maintenance contract and had maintenance performed. We get two services per year for the $150.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Mary C.
09/2011
4.0
heating & air conditioning/hvac
  + -1 more
I have the same problem now again with the air conditioning unit which I had when they had come earlier. So I would be calling them back. I do not whether it’s my unit’s problem or it’s MC Gowan’s. Always in the past I have been very satisfied with their service and their servicemen were very pleasant and informative. They always come when they say they would come.
Description of Work: I used MC Gowan's Heating & AC for heating and A/c. They had installed the heating and air conditioning unit in my house and they also had come several times to service it. The last time they were out to service was in May this year.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Julie B.
07/2011
5.0
heating & air conditioning/hvac
  + -1 more
They are our contractors for our unit. We did not pay anything because everything is all on our contract with the original unit that we bought just last year. They are good and thorough. They are dependable. We’ve been with them for probably twenty five years. We will use their services again in the future.
Description of Work: We used MC Gowan's Heating & AC for our heating and air conditioning. We last used their services probably about a month ago to do a service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

William C.
05/2011
5.0
heating & air conditioning/hvac
  + -1 more
They could have improved a little bit with follow up on the unit. Besides that we negotiated the price a little bit so we were able to do that. The gentleman came out was very informative, my husband is an engineer and likes details. We were quite happy with them. We had 3 companies come out and of the 3 they called us back wanting to know if we wanted more information at the beginning. At the end there was a little bit of paper work that needed to be turned in for some things and they were a little bit hesitant on that but not much.
Description of Work: McGowan's Heating & AC installed a new AC and did some duct work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,600

DONNA W.
05/2007
5.0
heating & air conditioning/hvac
  + -1 more
We have never had any problems with them. They made sure to answer our questions while being courteous and prompt. I would recommend them to anyone for their outstanding service.
Description of Work: The air conditioning unit in our 2,000 square foot home was leaking all over the garage floor. They came and fixed the leak while they were also doing a maintenance check on the unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

ROBERT S.
05/2007
5.0
air duct cleaning
  + -1 more
He arrived on time and was a real nice man. He was very thorough and neat in his work, leaving no mess behind when he was finished. The air seems much better now. I would refer him to a friend as reliable and a hard worker.
Description of Work: Mc Gowan's cleaned the air ducts in my 1700 square foot house. They brushed them out then vacuumed up the debris.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

JOAN S.
10/2006
1.0
heating & air conditioning/hvac
  + -1 more
I called for service on Friday evening at 7:30 pm and was told to "open my windows" that it was cool outside. It was 83 degrees. They sent someone on Saturday morning after four more phone calls. There was nothing to be done except to push a plug in the socket that was not completely in, and they charged $41 for service and $99 for service call. The service supervisor was very rude and I called and wrote the owner and he returned the $41 since he agreed I shouldn't have been charged for that but did not respond regarding the service call charge. Since they did not help me on Friday night and I was treated rudely, I felt I should have an apology as well as a total refund.
Description of Work: Plug pushed in.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$135

JULIE Y.
07/2006
5.0
heating & air conditioning/hvac
  + -1 more
Mc Gownas Heating & AC is a great company. When the first company said they couldn't repair the air conditioner I called them and they were out the same day. They knew what they were talking about and were able to fix my problem.
Description of Work: Mc Gownas Heating & AC repaired my air conditioner after another company failed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200
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    • 2(current)
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Contact information

11320 Phillips Parkway Dr E, Jacksonville, FL 32256

http://www.mcgowansac.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
CMC1250075
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Electrical,
Air Duct Cleaning,
Dryer Vent Cleaning,
Insulation

FAQ

McGowan's Heating & Air Conditioning is currently rated 4.4 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

McGowan's Heating & Air Conditioning accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, McGowan's Heating & Air Conditioning offers free project estimates.
No, McGowan's Heating & Air Conditioning does not offer eco-friendly accreditations.
No, McGowan's Heating & Air Conditioning does not offer a senior discount.
Yes, McGowan's Heating & Air Conditioning offers emergency services.
Yes, McGowan's Heating & Air Conditioning offers warranties.
McGowan's Heating & Air Conditioning offers the following services: AC Repair, AC Installation, Commercial HVAC, Heating Repair, Heating Installation

Contact information

11320 Phillips Parkway Dr E, Jacksonville, FL 32256

http://www.mcgowansac.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM