We are a company based out of Jacksonville that prides ourselves on customer service. 99% of business comes from referral and reviews found on the internet.
Business highlights
19 years of trusted experience
Family Owned & Operated
Services we offer
Rescreens, screen enclosures, glass rooms, sunrooms, pool enclosures, railing, fences, summer kitchens, pergolas, tounge and groove ceilings
2 sections of the screen was replaced and new door kit was installed. The job was done on time.
Description of Work: Repair enclosure screen and door. Due to a storm, several sections of the screen were damaged and the door was pushed out of place.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Edward G.
06/2017
5.0
sunrooms
 + -1 more
Work was performed efficiently and professionally. The crew was obviously experienced
Description of Work: Re screen pool enclosure
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,200
George K B.
06/2017
5.0
screen repair, sunrooms
 + 0 more
Justin and the crew that came to my house were excellent and offered suggestions in the repair of my screened enclosure that was damaged last October from Hurricane Matthew, I highly recommend Impact for your pool or gutters.
Description of Work: Last October Hurricane Matthew blew a tree in our screened pool enclosure, Impact came out and gave us a quote to get it fixed, well after 8 months of dealing with FEMA, insurance and contractors we finally got our house back to livable status, we called Impact and they gave us the same price and made some recommendation and our screen is better than new,
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Karen T.
06/2017
5.0
sunrooms
 + -1 more
They showed up on the scheduled time and completed the job in a timely manner. They cleaned up all the unused materials & hauled them off. We are 100% satisfied.
Description of Work: Pool enclosure screening
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Mike W.
05/2017
5.0
sunrooms
 + -1 more
Needed 13 panels repaired after Hurricane MATTHEW. Screen was ovcer 10 years old so went ahead and replaced all lower panels and all tapons. Was initially quoted 4-6 weeks out, but an opening became available and the job was knocked out in 2 days! Very professional installation. No clean up required on my part - will hire again - if needed! The price was right too!
Description of Work: Needed 13 panels repaired after Hurricane MATTHEW. Screen was ovcer 10 years old so went ahead and replaced all lower panels and all tapons. Was initially quoted 4-6 weeks out, but an opening became available and the job was knocked out in 2 days! Very professional installation. No clean up required on my part - will hire again - if needed! The price was right too!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Carlos B.
05/2017
5.0
screen repair, doors, sunrooms
 + 1 more
Great.... Thanks Mitch & Sam Really impressed by your work ethics. It was refreshing to observe both of you working so diligently. It has been a long time since any contractor representatives have impressed me.
Description of Work: Complete re screening of pool enclosure and doors which were completely destroyed during last hurricane.
I will use this company again. It was a fairly big job with hard to get to places on a high pool enclosure. Joe worked a lot of extra hours on on the job to try to get things , even though I did not see the work being done, JP had to get to some high spots on the enclosure that took some creativity to get to.
Description of Work: Pool enclosure repair, replace screening, repair structural damage. We had significant hurricane damage.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$6,400
Michelle H.
05/2017
5.0
screen repair, sunrooms
 + 0 more
We were very pleased with Impact Enclosures, Darren, and his crew. They worked until 7 that day to complete the project in one day. We had 5 estimates done prior to hiring Impact Enclosures and their estimate was right in line with all the others. We would definitely recommend Impact.
Description of Work: Re-screen of a pool enclosure
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$3,600
Harley J.
05/2017
5.0
sunrooms
 + -1 more
Very well. Dan's crew was punctual, professional and courteous. They exceeded our expectations.
Description of Work: New screen enclosure
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$14,000
Karin W.
04/2017
5.0
sunrooms
 + -1 more
the guys were here before the scheduled time, and all went well
Description of Work: screened patio
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
amy S.
04/2017
5.0
screen repair, doors, sunrooms
 + 1 more
They came and with very little mess and got finished quickly .
Description of Work: Had pool enclosure roof and some side panels replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,600
Marcia B.
04/2017
5.0
sunrooms
 + -1 more
Very good. Excellent workmanship and very prompt. I talked to Justin(one of the owners) and he delivered everything he promised and in a timely manner. The price was great. I would recommend them to anyone.
Description of Work: Rebuild pool enclosure after hurricane Matthew.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kevin G.
04/2017
5.0
screen repair, sunrooms
 + 0 more
Excellent. Arrived as promised. Courteous and professional
Description of Work: Re screw and rescreen pool enclosure plus installation of two access doors in ceiling to allow leaf removal from top of enclosure
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Arnet T.
04/2017
5.0
screen repair
 + -1 more
The work was done very well and timely and the representatives were all very professional. The quality of the work was exceptional. I would recommend Impact Enclosures.
Description of Work: We had the Pool enclosure re screen entirely and the structure re anchored.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Debbie P.
03/2017
5.0
doors, sunrooms
 + 0 more
Paul came to provide the quote and gave me options with no pressure to decide between rescreen and repairs. He followed up several times in a professional manner to try and earn my business. After agreeing to do the work, they scheduled my job and then met my needs for completion date. Jacob and Mitchell did the installation work and were very prompt, kind, and professional. They cleaned up entirely after the job and accommodated a need to add thresholds to the new doors they installed.
Description of Work: We called them to discuss repairs and decided to rescreen after realizing how many repairs were needed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,900
James D.
03/2017
5.0
sunrooms
 + -1 more
It went very well. A few delays but Al and Jimmy, the installers did a very good job in a timely manner.
Description of Work: An enclosure with a composite roof for a lanai extension.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Pam M.
01/2017
5.0
sunrooms
 + -1 more
Great job. Great workers.. They cleaned up everything when finished. Worked in the rain to get finished.
Description of Work: Dan and Mitch redid our screen enclosure. It was a large job and they did an excellent job. I would definitely refer to them. The company was great to deal with.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David D.
12/2016
5.0
screen repair, sunrooms
 + 0 more
The estimator arrived on time three days after the hurricane and despite a busy schedule, spent a fair amount of time taking complete measurements of the enclosure, advising us of options, answering questions and explaining his recommendations. There was no sales pressure. We signed an order and were provided with copies of the contractor's license and insurance docs, as well as contact info for the project manager. We were told to expect a three week lead time for the project. Three weeks later, a crew arrived to begin the work. The workers were courteous and tolerated questions. We requested they replace a section of new screen due to a minor, but noticeable variation in the color of that panel and it was promptly taken care of. We are pleased with the project outcome and with our overall experience with Impact Enclosures. They are not rated for cost, as we obtained no competing estimates.
Description of Work: We needed a complete re-screen and replacement of all screws for a screen enclosure covering our pool. We had decided to get this work done and scheduled a site visit before hurricane Matthew hit our area, which was fortunate as we suffered some screen damage during the storm.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,800
John A.
10/2016
5.0
screen repair, sunrooms
 + 0 more
TJ and another person showed up as promised. The work was done to my satisfaction and very quick.
Description of Work: Replaced Pool Screens damaged by the Hurricane.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$670
Louis C.
10/2016
5.0
screen repair, sunrooms
 + 0 more
They were fast, efficient, courteous, and prompt.
Description of Work: Repaired torn screen porch sections.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Shane S.
10/2016
1.0
sunrooms
 + -1 more
When I contacted Impact Enclosures, I was advised to email them photos of the damage to expedite the process. I was contacted by Trevor who reviewed the photos and said they could do the repairs for a minimal fee. We proceeded to schedule an appointment which I ended up having to cancel and rescheduled for a later date. When I rescheduled, I asked if they could give me a timeframe of when the repairman would arrive on the day of the appointment. I was told that the repairman would contact me the day of to confirm a time but that it should be between 8-1pm. The day of the day appointment, I waited til about 10am, then contacted Impact Enclosures to confirm that someone was still coming that day since I hadn't heard from anyone. I was told that we did have an appointment, but they still couldn't confirm a time and that the repairman would contact me when he was on the way. I continued to wait, not knowing what time they'd actually show up. After 1pm, my husband contacted them to give them his info because I had to leave our house. When he called, he was asked what Impact Enclosures was coming to repair. He told them the area where the wall meets the roof in our enclosed patio. The women proceeded to tell my husband that they don't do roofs because they can't guarantee their quality and that she would check with the installer and her boss to make sure. We continued to wait, ALL DAY, and never heard back from them. NO ONE SHOWED UP, NO ONE BOTHERED TO CALL US BACK. We wasted an entire day dealing with them.
Description of Work: We needed someone to inspect and repair our enclosed patio that was slightly damaged after Hurricane Matthew.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Impact Enclosures
We are truly sorry that we could not give you an exact time, no one showed up, nor called you back. Within this busy time from the storm we are trying to get to clients as quickly as possible in the order we receive the call. Unfortunately, we do not repair roof leaks if it wasn't our original job. Trevor however did not know that and was subbing in for our office manager that unfortunately was out of town. Since your call, we are educating our staff on the jobs we are accepting to better serve our clients. We also added on more staff to make sure to keep clients more informed during this influx of inquiries. We will be calling the day of and ask that unless a client specifically needs to be home, we can fix whatever issues there are without them being there or having to wait. We wish you the best in finding a roofing contractor to fix your roof issues and hope that you accept our apologies from any inconvenience we may have caused. Sincerely, Ryan Hammers Vice President of Impact Enclosures
Justin C.
10/2016
5.0
sunrooms
 + -1 more
It has been in place for almost a year. Last week Hurricane Matthew blew through. We evacuated, but our enclosure was unscathed and still tight!! The impact "crew" was on schedule, very courteous, amazingly tidy and professional in every manner. No call-backs for anything! From the first contact with Ryan Hammers for an estimate until today, over a year and a hurricane later, I remain very impressed and very satisfied with everything that they did for us.
Description of Work: We had a complete replacement of our pool and patio enclosure. They suggested the tighter mesh screen to help with the "no-see-ums", and it works with no reduction in breeze or vision. Ryan offered a "picture window view" with only one center support and no lateral supports other than the corners on a 42' span, 10'+ high. It offered a "new view" of our yard!!!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Katie S.
09/2016
5.0
sunrooms
 + -1 more
Al did a wonderful job! He was very thorough and professional. We would definitely recommend Impact Enclosures and Al to anyone!!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Sunrooms and Patio Enclosures,
Screen repair,
Doors,
Decks and Porches,
Pavers and Hardscaping,
Hurricane Shutters,
Fencing
FAQ
Impact Enclosures is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 4:00 PM
Tuesday: 7:30 AM - 4:00 PM
Wednesday: 7:30 AM - 4:00 PM
Thursday: 7:30 AM - 4:00 PM
Friday: 7:30 AM - 4:00 PM
Saturday: Closed
Impact Enclosures accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa