We are a company based out of Jacksonville that prides ourselves on customer service. 99% of business comes from referral and reviews found on the internet.
Business highlights
18 years of trusted experience
Family Owned & Operated
Services we offer
Rescreens, screen enclosures, glass rooms, sunrooms, pool enclosures, railing, fences, summer kitchens, pergolas, tounge and groove ceilings
Not resolved yet after paying them the full amount due. I had a fire pit built after the enclosure, and was given 2 recommendations from them and 1 I hired to come and look at having the fire pit sealed. All 3 sealing company said the seal on the pavers, after less than 6 months have all WORN OFF! I contacted Impact Enclosure to have it done correctly or give me my money back or $980.00 I was charged. This has been going on since beginning of March, and finally I was promised a professional company who specializes in sealing pavers were coming out on Saturday April 30th, almost a 2 months after the initial problem was brought to Impact Enclosure. I asked again, was a professional company who specializes in sealing pavers coming out to do the work correctly, and again I was told "yes!" I received a text on the Saturday the work was to be done at 11:22 am, that Leo was not coming out today, because he is stuck on a job!!!! Leo who did the sealing the 1st time is who was to come back out again to do what he did not do right the first time! Leo installs pavers, he does not do the sealing!!!! So, I was lied to, and had I known it would be Leo who was coming back out, I would not have moved all my patio furniture, plants and grill out on the lawn on Thursday!!!
Description of Work: pavers on the side of the house to the back and patio and screened enclosure with roof
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$30,000
Greg T.
12/2021
5.0
sunrooms
+ -1 more
From the beginning everyone was pleasant, professional and on time. The quality of work is excellent and I would highly recommend Impact Enclosures to anyone wanting a screened enclosure.
Description of Work: Screen in our raised concrete patio and include a shingled roof to match the existing roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,200
Suzanne G.
11/2021
5.0
decks, sunrooms
+ 0 more
Two gentlemen arrived early AM and began laying out their supplies. Even though it was a day of light showers, they began installing the necessary supports. The team then sealed the areas between the bricks and the supports. The screening was put up and the doors (exit and doggy doors) placed in our agreed upon area. By early afternoon they had completed the installation. They proceeded to remove all leftover items and left my yard in perfect order. Would I use/recommend their services? Yes, without reservation.
Description of Work: Lanai screen enclosure
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Thomas O.
07/2021
5.0
sunrooms
+ -1 more
Impacr was great! Their communication throughout the process was amazing. The installers were on time and they were very efficient. I shopped around and they beat the other companies price by about $500 dollars. Absolutely recommend Impact Enclosures!
Description of Work: Screened in patio
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Byron G.
06/2021
5.0
screen repair
+ -1 more
The impact team arrived on time and provided high quality workmanship for our project. Keith G. They were highly professional and answered all of our questions. We are extremely happy and would definitely hire again. Highly recommend!
Description of Work: Rescreen of pool enclosure
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Virginia G.
12/2020
5.0
decks, sunrooms
+ 0 more
Adam and the other workers did a fantastic job installing my enclosure. I really love it. Great quality work.
Description of Work: Installed a screen enclosure around the pool and lanai.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$18,000
Ed H.
10/2020
5.0
screen repair
+ -1 more
Geoff and his crew did an excellent job! They removed an old screen enclosure and installed a beautiful new one over our pool. They were very professional. They keep the area clean and neat. They were great to work with!
Description of Work: Replaced a screen enclosure over a pool
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kathe C.
05/2020
5.0
decks, screen repair
+ 0 more
Impact Enclosures provided wonderful customer service! Adam, the repairman, quickly assessed the screen panel which needed repair on our lanai birdcage and was up on the roof within minutes doing an excellent job of replacing it. He also provided an overall assessment of the birdcage integrity as well as providing us with a solution for another critter entry point. He was knowledgeable, professional, and friendly. We'll be using Impact Enclosures for future repairs.
Description of Work: Lanai Birdcage Screen Repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
NANCY M.
03/2020
5.0
sunrooms
+ -1 more
Impact did a great job. They set up my appointment very soon after I closed on my home. Their rep. Alvino, arrived right on time and did a very thorough job. He was very polite and did quality work. I highly recommend him and Impact Enclosures.
Description of Work: Lanai screen enclosure
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Catherine M.
03/2020
5.0
sunrooms
+ -1 more
Everything went very smoothly. Paul (the estimator) and Adam (the tech) were both very professional.
Description of Work: Porch was screened in.
Rating Category
Rating out of 5
Yes, I recommend this pro
Mary Lou C.
03/2020
5.0
screen repair, sunrooms
+ 0 more
WENT VERY WELL. THE SERVICE TECH, ADAM, WAS PROMPT EFFICIENT AND COURTEOUS. HE WAS A TRULY HARD WORKER AND WAS VERY NEAT, CLEANING UP AFTER EACH STAGE OF CONSTRUCTION. I WOULD RECOMMEND THIS COMPANY AND THIS SERVICE TECH.
Description of Work: NEW LANNAI SCREEN WALL AND DOOR
Rating Category
Rating out of 5
Yes, I recommend this pro
Andrew A.
09/2019
5.0
screen repair
+ -1 more
Impact Enclosures where friendly to work with, well priced, and Adam did a great job replacing/repairing some screen panels I needed fixed. I'll definitely call them first the next time I need any more screen panels fixed.
Description of Work: Replace and Repair some screen panels.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tom R.
08/2019
5.0
sunrooms
+ -1 more
This vendor was very responsive and professional. I selected another vendor based on price.
Description of Work: Screen replacement
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
robert M.
06/2019
5.0
decks, sunrooms
+ 0 more
Excellent. Ryan (Co owner), Eric and Lauren were extremely helpful prior to work being accomplished. Adam who did the actual work was extremely punctual and was very detailed in his installation. He was also very pleasant.
Description of Work: Enclosed lanai with vinyl screening
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lisa D.
04/2019
5.0
sunrooms
+ -1 more
Absolutely better than we expected. Extremely pleased. Jeff was top notch. Would highly recommend impact Enclosures
Description of Work: Back patio had a screen enclosure installed by Jeff. Phenomenal work. Highly professional
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Gary K.
04/2019
5.0
sunrooms
+ -1 more
Great service on all ends. Not the least expensive nor the most, but well worth the extra few bucks. You get what you pay for and we feel we got every penny's worth and then some. Highly recommend.
Description of Work: An screened 25x10 screen addition
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$5,500
Dorothy A.
04/2019
5.0
sunrooms
+ -1 more
Great job! Ron our salesperson, was very thorough and pleasant and patient with all of my questions! He went above and beyond. Eric, our project manager was also fantastic and very quick to get back with me. Jacob and Warren - and their crew of installers - super fast, polite and respectful - meticulous and cleaned up perfectly! Also the ladies in the office, Lauren and Sierra were wonderful and so helpful. Highly recommend. Great product, great service at a fair price.
Description of Work: Screen Enclosure over Lanai
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Renee L.
03/2019
1.0
decks, sunrooms, hurricane shutters
+ 1 more
Holly came out and was very professional on 2/25 and stated she would email us within the week but we never heard from her. We called her the next week and she thought she sent the email & said she would sent the email again & we never received anything.
Description of Work: Enclosure screened & w/ 3' nose wall, sliding plastic windows
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Response from Impact Enclosures
Hi [Member Name Removed], It's unfortunate you didn't receive our quote. Holly has screen shots of it being sent several times. Maybe it went to the wrong email address or to spam? I also tried to personally reached out several times via phone. It tends to always have a busy signal and goes to voicemail so I left a voice message and also text message. If you're still interested please call us back. We would love to work with you still. Let me know if there's anything else we can do. Thank you, Ryan Hammers Building Contractor
Diane H.
02/2019
5.0
sunrooms
+ -1 more
Our entire experience with Impact Enclosures was exceptional, from the initial visit and estimate to the final job. Our initial visit with Ron was a pleasant surprise, as he was honest and informative, taking the time to answer all our questions. Our experience with other companies entailed, "This special offer is only good if you sign with us today". And - Impact Enclosures price was significantly lower than the others we had been quoted. The installers, Jacob and his partner, were punctual, polite and took the time to review the job before starting to make sure that there were no questions. When finished, he explained how the various components worked. I was delighted to come home after the job was finished to find that they had completely cleaned up everything, put the furniture back on the patio and arranged it attractively!
Description of Work: patio enclosure attached to the house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,200
Richard W.
01/2019
5.0
sunrooms
+ -1 more
Very accommodating of schedules and availability Quick estimate. Reasonable price provided. Process and scheduling was clearly and completely explained. Only hickup was getting on work schedule immediately after final permits were granted. Upon me reaching out, all work was scheduled quickly and integrated into the head of the line of their work flow. Ran into some unexpected repairs that needed to be done in order to complete the project. Impact Enclosures kept me updated and worked very well with the company brought in to complete the repairs. Project close out was smooth.
Description of Work: Patio Enclosure Replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
DebraEllen C.
01/2019
5.0
decks, sunrooms
+ 0 more
My experience with Impact Enclosures was positive throughout. Initial quote was competitive, the project was completed earlier than we expected, and all staff was polite and responsive. Our installer was Adam. Adam did a great job, made recommendations we had not thought of, and made certain we were pleased with everything prior to leaving.
Description of Work: Screen enclosure for the patio.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Vincent C.
01/2019
5.0
decks, sunrooms
+ 0 more
The installation went well, but one part of the enclosure was not manufactured according to our agreed specifications. I will follow up on this with the company The installer, Adam Wyza was excellent.
Description of Work: Installation of acrylic enclosure on a patio.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
2.0
Yes, I recommend this pro
$1,900
Brends K.
11/2018
5.0
sunrooms
+ -1 more
The crew of Impact Enclosures did an excellent job of replacing our old screened enclosure. They were punctual and stayed on task until the project was completed. The project manager, Paul, followed up one week later to ensure we were happy with the work and the project had been done correctly. We would definitely hire them again.
Description of Work: Replace screened enclosure
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Robert H.
11/2018
1.0
sunrooms
+ -1 more
I called to get an estimate. On 10/30 they sent Holly, she spent about 45 minutes doing the estimate. Told me she would email me one no more then a week. Never received an email or phone call. Complete waste of my time. As of 11/20 still haven't rec'd one. Robert
Description of Work: Glass and Screen Rooms
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
1.0
punctuality
4.0
Response from Impact Enclosures
[Member Name Removed], We wanted to apologize for the delay. Normally it is our policy to have pricing within a week. With the holidays our manufacturing reps have been out of town, thus forcing us to wait a little longer. We are still very interested in your project. We have tried calling and emailing you several times. Please reach out to us when you have time! Thank you Impact Enclosures 904 853-6522
John S.
09/2018
5.0
screen repair, doors, sunrooms
+ 1 more
Outstanding work. Timely completion. Complete clean-up. Used quality materials.
Description of Work: Replace all screens, Replace all Tapcons, Replace all door hardware
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Sunrooms and Patio Enclosures,
Screen repair,
Doors,
Decks and Porches,
Pavers and Hardscaping,
Hurricane Shutters,
Fencing
FAQ
Impact Enclosures is currently rated 4.9 overall out of 5.
Monday: 7:30 AM - 4:00 PM
Tuesday: 7:30 AM - 4:00 PM
Wednesday: 7:30 AM - 4:00 PM
Thursday: 7:30 AM - 4:00 PM
Friday: 7:30 AM - 4:00 PM
Impact Enclosures accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa