We are a company based out of Jacksonville that prides ourselves on customer service. 99% of business comes from referral and reviews found on the internet.
Business highlights
19 years of trusted experience
Family Owned & Operated
Services we offer
Rescreens, screen enclosures, glass rooms, sunrooms, pool enclosures, railing, fences, summer kitchens, pergolas, tounge and groove ceilings
Outstanding work. Timely completion. Complete clean-up. Used quality materials.
Description of Work: Replace all screens, Replace all Tapcons, Replace all door hardware
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$769
Kelly S.
08/2018
5.0
sunrooms
+ -1 more
They were very responsive and did great work. I would hire again and I recommend using them!
Description of Work: Screen in Lanai
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Ron O.
08/2018
5.0
screen repair, sunrooms
+ 0 more
These guys are wonderful. From my first call they put me at ease. The promptly and professionally responded to my call; they quickly scheduled a site assessment; and, they gave me a quick, clear, and reasonable quote. Ince the work was scheduled, the crew showed up on time, worked hard, did an excellent job, and left me feeling good about my choice. Highly recommend these folks.
Description of Work: Modify/Repair Screen Enclisure
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
E W.
08/2018
5.0
screen repair, sunrooms
+ 0 more
Excellent....Great Job.... Ron Keiser delivered on time and as promised. Geoff did an excellent job building the screen enclosure. All associates were professional and considerate. I would definitely use them again and highly recommend.
Description of Work: Replacement of pool screen enclosure.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$16,000
Michael P.
07/2018
5.0
sunrooms
+ -1 more
The Impact Enclosure installing technician showed up at the time he said he was going to be here. The install took about 3 hours and the technician did an excellent job. The enclosure looks great and with our hot, humid summers in Florida now we are able to keep the bugs out of our patio and house. We are very happy with the quality of work done by Impact Enclosures and would recommend them to anyone looking to install a screen enclosure.
Description of Work: We hired Impact Enclosures to install a screen enclosure on our back patio.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$2,998
Laura W.
07/2018
5.0
decks
+ -1 more
We received outstanding service and workmanship. The crew was punctual, courteous and patient with questions and explanations. They were also flexible with scheduling when weather, vacation and other work being done on the porch caused delays or changes. Ryan was also thorough in his initial presentation of all our options and helped us make the best decision for our needs and budget. I highly recommend this company!
Description of Work: Screen porch - replaced screens, framing and door. Used expanded view screen and updated bronze screen and frame.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Patricia S.
05/2018
5.0
screen repair, sunrooms
+ 0 more
Excellant the crew did a great job cleaned up and the enclosure looks better than before they came Excellant Job
Description of Work: Screws replaced on screen enclosure
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Carol F.
04/2018
5.0
sunrooms
+ -1 more
From estimate to job completion, everything was very professional. All workers were courteous, explained what they were doing, and cleaned up each day. Michael & Harrison, my installers, arrived at 7:30 AM and worked straight through until the job was complete. I was very pleased with the entire process.
Description of Work: I extended my lanai by adding a 12 x 17 screened area with paver floor
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael L.
04/2018
5.0
sunrooms
+ -1 more
Jacob and crew were professional, informative, and performed quality work. Eric (mgr) kept us informed with status and scheduling. Their pricing was competitive, but for us the decision came down to "builders and other trades" recommended them.
Description of Work: Enclosed lanai - pavers and screening
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Morris B.
04/2018
5.0
screen repair, sunrooms
+ 0 more
Impact Enclosures has an experienced team of professionals that provide a quality product for a competitive price. Our residence sustained significant damage from Hurricane Irma including the screened pool enclosure. We found the entire team at Impact Enclosures to be knowledgeable – sales, design & engineering, permits, fabrication & installation services. Their field crew completed the existing pool enclosure tear down and new replacement in one week. The total duration to complete the project from notice to proceed through final inspection was eight (8) weeks. I would highly recommend Impact Enclosures to future projects.
Description of Work: Screened pool enclosure teardown and replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,500
Lindsay B.
04/2018
5.0
decks, screen repair, doors, sunrooms
+ 2 more
We had an amazing experience with Impact Enclosures. We were referred by a friend. I had to handle the entire repair as my husband was out of state. The over-the-phone quote was very simple. I put my name on a wait list for availability asap and sure enough, I received a call the next day and they were able to come within 4 days. Paul was our Project Manager and was fabulous. He was very professional, friendly, and even dealt with my needy dogs by saying hi so they would stop making a fuss. He went through the project quickly, gave me options on the spot that actually saved money, and showed me ways to care for the lanai screen. I can't say enough about Paul and his professionalism, honesty, and great work. I would recommend this company and Paul to everyone!
Description of Work: Lanai repair from hurricane
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$545
David P.
04/2018
5.0
sunrooms
+ -1 more
They did a phenomenal job installing a panoramic and 20x20 screen enclosure as well as three impact drains along the bottom - which nobody else has. The team was professional, cleaned up after themselves and they had somebody come by afterwards to check up on their work. Would absolutely use them again.
Description of Work: Installed screen enclosure
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Bill H.
03/2018
4.0
screen repair
+ -1 more
Was told by salesman that there was a 8-10 week wait. Twelve weeks later, after no response, finally managed to get a date 3 days later. The crew arrived about 2 hours later than expected, but I had nothing else to do that day, so I didn’t mind. 4-5 men showed up for the job, which took 2 days. The crew, lead by Adam, I believe his name was, were friendly and willing to answer all my questions. They did a TERRIFIC job and later cleaned the premises. I’m sure with the amount of wind and hurricane damage here in Florida, Impact Enclosures, as well as other similar companies are swamped with work, so they can’t be totally blamed for some shortcomings. I would use them again as well as recommend their services to others.
Description of Work: Our screened enclosure was separating from the ground as well as needing total re-screening.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$4,450
Heather J.
03/2018
5.0
screen repair, sunrooms
+ 0 more
Rob and his crew did an excellent job on the screen. He was very professional and if we had any questions he answered them and took care of everything. Thanks Rob!
Description of Work: Screen Enclosure
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
William S.
03/2018
5.0
screen repair, sunrooms
+ 0 more
It went extremely well. Jacob and Mitch arrived a day early, worked diligently all day, finished the job in 6 hours, and cleaned up before they left. Two weeks later, Impact dropped by for a quality review to ensure the job was done correctly. From the initial estimate to the quality review, Impact Enclosures was a joy to work with.
Description of Work: Replace the screens on my pool enclosure
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,300
Nancy D.
02/2018
5.0
screen repair, sunrooms
+ 0 more
Smooth, no problems at all Lanai looks great !
Description of Work: Screening replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
michael S.
02/2018
5.0
sunrooms
+ -1 more
The two man crew did an outstanding job building our screened enclosure. They answered every questioned we asked and keep us informed on the progress. They used 20/20 screening which keeps out all of the bugs and their material is top of the line They were outstanding professionals and did a daily clean up. I would highly recommend not only for their quality of work but also for there very reasonable pricing.
Description of Work: Build a screened enclosure for our 14 x 40 foot patio
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Edward H.
01/2018
5.0
sunrooms
+ -1 more
Excellent. Get yourself a quote from this very professional company.
Description of Work: Framing and screening for a small covered Lanai in a newly constructed home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rick C.
01/2018
1.0
screen repair, sunrooms
+ 0 more
Called company yesterday to replace 4 panels on swimming pool screen. Was told they are not accepting new clients. I believe they should be removed from Angies List if not accepting clients.
Description of Work: 4 panels replaced on swimming pool screen
Rating Category
Rating out of 5
Response from Impact Enclosures
Sorry [Member Name Removed], At this time we are not accepting repairs. This will change in the next few weeks. We are in the process of training more employees to better serve our clients and also make sure that our current clients are well taken care of, before we add more repairs to our current workload. We created a list for any clients that we can't get to at this time to be called back at a later date when we catch up. Should you want to be added to that list please let us know and we can do that for you. Sorry for the inconvenience and we wish you the best in finding someone to take care of your needs immediately. Thank you, Ryan Hammers Owner: Impact Enclosures
Bruce S.
01/2018
5.0
sunrooms
+ -1 more
Extremely well. Communication with office staff and field personnel was excellent. Crew doing installation (Mitch and Sam) was efficient, organized and very conscientious. Clean up was excellent.
Description of Work: Replaced full screen pool enclosure.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Mary S.
01/2018
2.0
sunrooms
+ -1 more
I hired this company because they appeared to be very professional and organized. We contracted for a screened patio and widened driveway After my deposit was made, and my HOA approval sent, things went downhill quickly. I waited and waited for communication from this company, and finally had to call three times to get any answers about my project. I was told the pavers were on order. Right after that, I received a call from the salesperson, Ron Keiser, and was told my quote was incorrect, and that they wanted over a $1000 more for the job. Needless to say, we did not comply with that request, as I had the job in writing. A couple of weeks later (over three months in at this point) we were told we were starting. The sod removal and footer went in seamlessly. However, the pavers were due....tomorrow....maybe in a few days......next week.....! They did come a little earlier than the last report, and were installed the next day. However, the paver people kept telling me they knew nothing about the driveway. We had to get with the owner because the paver people cut our irrigation system and most of it did not work. We also found out the dog door was not included as I had asked for. That cost us over $300.00 Then the wait began again. The screened enclosure took another month to start. Again, no communication except when my husband would call the owner. They did a nice job on the screening, but left the gutters a mess. They cut my light colored gutter out and installed a black one to match the enclosure. However, they left the ends of my previous gutters open. It took six months to get the job done, when we were told 8-10 weeks to start, including permit time. Our driveway never did get done. Imagine my surprise when we were billed for the driveway. My husband called the owner (the only way things got done), and told him to take off the driveway, and that the bill would be paid when the gutters were completed. A few days later the office called and asked for the money. When I told them I wanted a new bill with out the driveway, I received a snippy " Have you told anyone about this before now?" I would not hire this firm again.
Description of Work: Paver Patio and Screened Enclosure
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$11,000
Response from Impact Enclosures
[Member Name Removed] and [Member Name Removed], This project was a test on extreme ownership. Many things happened throughout this project in which ultimately I am to blame (The owner of Impact Enclosures). I am sorry for the experience we caused. I'm unhappy about how this job turned out and wish I could take it back. Though the project looks good in the end our communication part was poorly executed. Our goal is to create raving fan quality jobs and to have the best costumer service in the industry. The system I created failed us. I did not have backup in place to handle the hurricane, lost of employees, or subcontractors. As the navy seals say; 2 is 1 and 1 is none. We did not have 2 project managers and because of that I wasn't unable to guarantee us a raving fan if 1 person got behind. It was my fault for not creating a better system. Since this project we recently brought on a new project manager to back up our operations. He's position is to ensure clients get welcome emails, scope of work emails, permitting emails, and be their contact throughout the project and to ensure the billing goes correctly. He is our fall back when our operations get behind We aim to be the best. You deserve our sincerest apology.
Bob B.
12/2017
5.0
sunrooms
+ -1 more
Could not be more happy with our Impact Enclosure! Rob and his crew were courteous and skillful as put together our screen room. Impact Enclosures made the building process a pleasant experience!
Description of Work: Lanai Built
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John G.
12/2017
5.0
screen repair, sunrooms
+ 0 more
Mitch and Sam showed up on time after giving me a courtesy call that they would arrive in 30 minutes. They worked quickly and efficiently. They replaced the panels which blend in perfectly with the rest of the screens. They cleaned up all the trimmings and made sure I was satisfied with the work. They even tightened a couple of loose screws that were too high for me to reach.
Description of Work: I needed to have 3 panels that were damaged by a fallen tree (due to Hurricane Irma) replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Muffy12345 L.
11/2017
5.0
screen repair, sunrooms
+ 0 more
Excellent. The experience could not have been better.
Description of Work: Re-screening of pool enclosure.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$2,500
Dave C.
11/2017
5.0
screen repair, sunrooms
+ 0 more
Andy and Nate did a very professional job on the total rescreen of our pool cage. They were very courteous and friendly and cleaned up the pool area upon completion of the job.
Description of Work: Entire pool cage needed rescreening.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Sunrooms and Patio Enclosures,
Screen repair,
Doors,
Decks and Porches,
Pavers and Hardscaping,
Hurricane Shutters,
Fencing
FAQ
Impact Enclosures is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 4:00 PM
Tuesday: 7:30 AM - 4:00 PM
Wednesday: 7:30 AM - 4:00 PM
Thursday: 7:30 AM - 4:00 PM
Friday: 7:30 AM - 4:00 PM
Saturday: Closed
Impact Enclosures accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa