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Eco-CleanUSA

Window Cleaning, Pressure Washing, Windows,

About us

Welcome to Eco-Clean USA. Please take a look around so that you may learn more about the extensive line of services we offer. We are a fully insured company including General Liability, Automotive, and Workman's Comp. We look forward to surpassing your expectations while building a long lasting relationship. We hope to become your sole service provider for all your Holiday Lighting, Pressure Washing, Roof Cleaning, Blind Cleaning, Gutter Cleaning, and Window Cleaning. Super Service Award winning.

Business highlights

28 years of trusted experience
Emergency Services Offered

Services we offer

Holiday Lighting. Pressure Washing. Cleaning- Roofs, Blinds, Gutter, & Window.

Amenities

Free Estimates
Yes
Senior Discount

15%

Emergency Services
Yes


Accepted payment methods

Check
Visa

Photos of past projects

Reviews

4.2125 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
55%
4
18%
3
8%
2
5%
1
14%


Rating CategoryRating out of 5
quality
4.3
value
4.5
professionalism
4.4
responsiveness
4.3
punctuality
4.3
Showing 101-125 of 125 reviews

Kelly B.
10/2014
5.0
gutter cleaning, pressure washing, window cleaning
  + 1 more
.
Description of Work: They pressure washed the exterior of my large home, cleaned the front and back porches (and moved all the furniture in and out), and cleaned a large circular driveway, large paver patio and several paver pathways. They also cleaned the gutters and washed the exterior windows which included screen removal, cleaning and replacing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Ellen C.
10/2014
5.0
window cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jack W.
09/2014
3.0
window cleaning
  + -1 more
unknown
Description of Work: No one showed up for the appointment.The tech could not be reached by Ryan Wiles & it was not possible for me to re-schedule in the time frame I needed the work to be done.
Rating CategoryRating out of 5

Response from Eco-CleanUSA
We ended up with Mechanical problems and his cellphone was out of service range. Sorry for the inconvenience. I am glad you were able to get the work done the next day. I hope they did a great job.

Jane E.
09/2014
5.0
landscaping, window cleaning
  + 0 more
unknown
Description of Work: He was right on time and did a great job on my windows. Very nice and professional young man.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from Eco-CleanUSA
(member name removed), I look forward to seeing you again soon. Don't forget all the services we offer [Hyperlink Removed]. Thanks for the review and have a great week!

Mark S.
09/2014
3.0
window cleaning
  + -1 more
unknown
Description of Work: I purchased a deal for $199 window cleaning and gutter package. The service was ok. They sent a young kid over to do the work. He was super nice and tried very hard but he was overwhelmed and was unable to finish the job.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Eco-CleanUSA
[member name remove], We always strive to give excellent unparalleled service. Sorry we did not achieve that on this occasion. I always try to do a courtesy call after ever service. Obviously we missed each other. This is the first I have heard of this complaint. Jake was the technician and has been with us for along time and usually gets excellent reviews. You are right he is young but at 25 he is definitely not a kid. After receiving this complaint I talked to Jake about how to rectify the situation. I would love to bring this rating up to an A and keep you as a life long customer. Contact me at your convince and lets set things right so that you are overly satisfied. Thank you and have a great day. Wiles Windows and Pressure Washing www.WilesWindows.com info@WilesWindows.com 904.469.0194

Jim O.
08/2014
5.0
gutter cleaning, window cleaning
  + 0 more
Good
Description of Work: window and gutter cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$229

Response from Eco-CleanUSA
(member name removed), I look forward to seeing you again soon. Don't forget all the services we offer [Hyperlink Removed]. Thanks for the review and have a great week!

Curtis W.
07/2014
4.0
window cleaning
  + -1 more
unknown
Description of Work: I purchased a Big Deal from this company for $167 for Window and Screen Cleaning. That turned out just fine.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Eco-CleanUSA
(member name removed), I see you gave us a B rating.If you have time can you shoot me an email or call me letting me know what we can do to bring this up to an A. thanks and have a great week. info@wileswindows.com or 904.469.0194

Jim G.
07/2014
4.0
window cleaning
  + -1 more
unknown
Description of Work: It was fine. There was a two man crew.
Rating CategoryRating out of 5
Yes, I recommend this pro

Nathan P.
07/2014
5.0
window cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lissa G.
06/2014
2.0
doors, window cleaning
  + 0 more
unknown
Description of Work: Problems from the start. At first phone calls/e-mails were not answered. A heated exchange of words because I called the provider at 9PM "during his dinner with his family." Of course, I didn't know that this was his home phone number. As far as I knew, it was his business number. Many other problems...and the job was OK. The young man missed the sliding glass doors that I had asked him to do, etc. However, it wasn't great, by any means.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
1.0

$99

Thomas C.
06/2014
5.0
window cleaning
  + -1 more
unknown
Description of Work: On time, good job on very dirty windows!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Kristi B.
06/2014
5.0
window cleaning
  + -1 more
unknown
Description of Work: After buying the Angie's List deal and finding out it was only for exterior window cleaning, I worked with Wiles to also clean the inside of the windows. I was upset as the deal was simply advertised as Window and Screen Cleaning and the fine print said exterior cleaning; I cannot for the life of me figure out why someone would only clean one side of the glass, but that's the deal. We selected a price (add'l $100), date and service; it was performed timely and with professional staff. I asked to be put on the calendar for the end of every Spring for the same service and recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Peggyann Z.
05/2014
5.0
window cleaning
  + -1 more
unknown
Description of Work: Washed all windows on outside, cleaned sills and screens

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

George H.
05/2014
5.0
pressure washing, roof cleaning
  + 0 more
.
Description of Work: In addition to pressure washing our roof we had Wiles clean our house, walks, driveway, pool, pool enclosure and white fence in the backyard. Outstanding job considering the weather was cold and damp. Great people, price and service! We have been added to their yearly cleaning service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

kevin D.
04/2014
3.0
window cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0


JANET B.
04/2014
4.0
window cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0


Hector G.
04/2014
5.0
window cleaning
  + -1 more
Excellent as advertised.
Description of Work: Clean all windows inside and out; cleaned all screens.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Margaret S.
03/2014
4.0
roof cleaning, window cleaning
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$100

Margaret S.
03/2014
4.0
replacement windows
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$100

Response from Eco-CleanUSA
[removed member name], Thank you for your review. I agree we could have been a little more responsive. 4th quarter of last year was the busiest we have ever been and we just got a bit overwhelmed because of this our response time suffered periodically. That is the pain of growing too fast. Since then we have put more team members in play and elevated these issues. Thank you for your loyalty and we look froward to hearing from you soon.

Jim B.
03/2014
4.0
pressure washing, replacement windows
  + 0 more
OK, not great job.
Description of Work: Cleaned exterior windows.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

Response from Eco-CleanUSA
[member name removed], This review is the first I have heard of this. We always strive to give the highest level of service. If you ever feel you have not recieved that please call the office or email me directly. I will have a technician come back out and elevate any issues. Wiles Windows and Pressure Washing 904.469.0194 [hyperlink removed]

John R.
02/2014
5.0
deck cleaning
  + -1 more
They did a great job.
Description of Work: Cleaned pool enclosure.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

John B.
01/2014
5.0
replacement windows
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brenda P.
01/2014
3.0
pressure washing
  + -1 more
wed
Description of Work: Trying to contact them was a real problem, I left two messages and then I was told no messages were received. We got passed that issue, there was also an issue with making the appointment on the website per the VM if no answer which I did. I discussed the issues and made the appointment, and confirmed on the phone, the appointment to be at 9am on 1/13 I made arrangements for someone to be here that morning. Well 9:10 am on the 13th no call and no one showed up, so called and left a message. At 9:30 no one showed up so I left another message (I was angry). I got a call back that they had no appointment for me at my address. I then pressed the issue only to be told they would have to pull someone off a "big" job. Ultimately a young man showed up and did the job and was apologetic and professional. I was happy with the job done!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0

$99

Connie J.
10/2013
5.0
pressure washing, window cleaning
  + 0 more
.
Description of Work: Pressured washed house, driveway and sidewalk. Washed lots of windows inside and out. Cleaned glass shower doors. And did an excellent job on all!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Eco-CleanUSA
(member name removed) thank you so much for taking the time to leave a review. I appreciate your kind words and love hearing about excellent work! I hope to hear from you again soon have a wonderful weekend.

Kelly B.
10/2013
5.0
gutter cleaning, window cleaning
  + 0 more
.
Description of Work: Gutters cleaned and external windows cleaned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Eco-CleanUSA
(member name removed) thank you so much for taking time to leave a review it was a pleasure working with you I hope to hear from you again soon!!

Contact information

Rocky River Rd, Jacksonville, FL 32224

http://www.eco-cleanusa.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 2:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Window Cleaning,
Pressure Washing,
Windows,
Gutter Cleaning,
Roof Cleaning,
Deck Maintenance,
Landscaping,
Gutters,
Doors,
Holiday Decorating,
Screen repair,
Plumbing

FAQ

Eco-CleanUSA is currently rated 4.2 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 2:00 PM

Eco-CleanUSA accepts the following forms of payment: Check,Visa
Yes, Eco-CleanUSA offers free project estimates.
No, Eco-CleanUSA does not offer eco-friendly accreditations.
Yes, Eco-CleanUSA offers a 15% senior discount.
Yes, Eco-CleanUSA offers emergency services.
No, Eco-CleanUSA does not offer warranties.
Eco-CleanUSA offers the following services: Holiday Lighting. Pressure Washing. Cleaning- Roofs, Blinds, Gutter, & Window.

Contact information

Rocky River Rd, Jacksonville, FL 32224

http://www.eco-cleanusa.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 2:00 PM