David Gray Plumbing

Plumbing, Drain Cleaning, Water Heaters,

About us

We guarantee your satisfaction and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out our services offered and call or click to schedule today. Your $69 service charge includes a courtesy full system inspection. Take the time to write down any questions you may have, before your technician arrives. That way, when they inspect your system, you'll have all your questions answered, including those you may have while you're part of the process.

Business highlights

41 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Plumbing Repipe Leaks Leak Detection Shower Pan Repair Remove drain lines Fixture replacement Plumbing Install Garbage Disposer Garbage Disposal Slab leak Clog Relocation drain line Water Heater Install and repair Water line break Water main Faucets Valve replacement Water softener install

Services we don't offer

gas line well pump condensation drain lines back flow testing back flow

Amenities

Emergency Services
Yes

Our Recent Projects


Photos of past projects

Reviews

4.7701 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
7%
3
3%
2
2%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 51-75 of 701 reviews

Beverly B.
08/2017
5.0
water heater repair
  + -1 more
Great! The price was good and very professionally done. I am completely happy with the work.
Description of Work: water heater replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

jason T.
08/2017
1.0
plumbing
  + -1 more
I was not home at the time. I received a bill for $100 in parts and $200 in labor. They said i asked for a basket strainer which I did not! These guys will run up your bill and debit your account as they see fit. DO NOT HIRE THEM!
Description of Work: Pipe connection from p-trap to sink with dishwasher drain connection. lock washer added to bottom of faucet.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0

$300

Response from David Gray Plumbing
Mr. [Member Name Removed] - This service call was completed as it should have been. As my office explained when they called you, a basket strainer was required for the work that you requested. We used one because there was not a feasible alternative. I am not sure why you were told that you asked for one. I will research that matter further and address internally. My office did not "run up your bill" as we saw fit, and there is no reason not to hire us. This service call was conducted as it should have been. Regards, Gary D. Gray

Susan M.
08/2017
5.0
plumbing
  + -1 more
Repairman arrived in the assigned time frame and was very efficient.
Description of Work: Repaired a leaking pipe under my kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

skip B.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very pleased with Will, and requested him from last visit. Very knowledgeable & efficient.
Description of Work: Maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sharon B M.
07/2017
2.0
plumbing
  + -1 more
Plumber made a mistake which caused us several hours of maintenance, two hardware trips trying to rectify his error. We all make mistakes --so it's how we handle those that make all the difference. Called back first thing next am but could not come till later in day. We continued to bail water from under new water heater. New water heater sat in water about 24 hours. Called again and do not meet that time frame. When plumber arrived there was no apologie at all, no empathy for our time and inconvenience. He was sullen...helper seemed to be in better spirits and did most all of the conversation. Job done very quickly. Drip pan under heater bent up, blocks under pan not arranged as before which caused a problem with the new carpet we had just cut to fit closet. Often when mistakes are made and rectified in a superior manner a customer turn into a repeat user and a loyal one,too. Also no booties were worn inside, with all this rain and muck, a must! Old water heater and new cardboard was was left at curb. We had to ask that they take the heater. Were recycled the cardboard. $3
Description of Work: Replace hot water heater

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
1.0

$375

Jennifer M.
07/2017
5.0
plumbing
  + -1 more
It went great. Plumbers were prompt and professional helped do most efficient repair and ended up saving me money and repair did the trick. Part replaced and tub drains perfectly now.
Description of Work: Parts from bathtub corroded and broke and bathtub stopped drained

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$138

Jeanette L.
07/2017
5.0
plumbing
  + -1 more
The project estimator was very responsive and punctual within 24 hours of my request. The technicians were courteous and professional, and did a good job with the installation. Some of the grouting applied around the base of the toilets was incomplete and messy, so I called the office the following day (Saturday), and they quickly scheduled another technician to come out the following Monday to correct the issue. That technician was eager to remove and replace the prior grouting with correct color grout and did a great job. Overall, this company is dedicated to keeping their customers satisfied.
Description of Work: Replaced and installed two new toilets and installed an outside water shutoff valve.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,000

Charity W.
07/2017
5.0
plumbing
  + -1 more
The service was excellent. They came after hours patched the problem. Return the next day with all of the parts and fixed it within a couple hours. Great customer service!!
Description of Work: Hole is shower pipe in the wall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Ronald M.
07/2017
5.0
plumbing
  + -1 more
They took my call and came out the same day and got me taken care of. I was pleased with the service.
Description of Work: They did some plumbing work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Fiaz S.
06/2017
5.0
plumbing
  + -1 more
Very fast and efficient. The heater I originally requested did not fit, they were able to very quickly pivot to another heater and someone else brought it to the house. Very good logistics and planning in this operation
Description of Work: Water heater installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gary S.
06/2017
5.0
drain cleaning, plumbing
  + 0 more
Excellent. Correct diagnosis, replaced the cartridge, and solved the problem.
Description of Work: Leaking tub faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Thomas H.
06/2017
2.0
plumbing
  + -1 more
Poorly. I called Eagerton Plumbing after the toilet was still leaking. A set of bolts was left off and caulk was used to seal around toilet. Eagerton used grout and problem was fixed.
Description of Work: Toilet was leaking at floor level

Rating CategoryRating out of 5
quality
1.0
value
4.0
responsiveness
5.0
punctuality
5.0

$200

Jeffrey E.
06/2017
5.0
drain cleaning
  + -1 more
I didn't compare their price to anyone else.
Description of Work: It was to clear a sewage line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$90

Thomas H.
06/2017
5.0
plumbing
  + -1 more
From the initial call when I got the quote, to making the appointment for the next morning David Gray plumbing was spot on. The crew arrived the next morning after calling and telling us they were on the way. They were professional and got right to work, finished the hose bibs and replaced the pipe in the wall. After replacing the new toilet, they cleaned up and wrote a detailed invoice. The total price with Angie's list discount was in line with what I thought and very fair. Overall a great experience considering no one wants to have to hire a plumber, will definitely use David Gray again whenever needed.
Description of Work: Replace washer hose bibs, fix broken pipe in wall and place new toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gary S.
05/2017
5.0
plumbing
  + -1 more
very courteous, professional, good price
Description of Work: tub faucet leaking

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Ed S.
05/2017
5.0
plumbing
  + -1 more
They provided a work around to allow us to shut off the hot water to minimize the leak in the slab while we waited for another plumber to re-pipe the house.
Description of Work: Need to add a new water line in house as there was a crack in the hot water line in the slab

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

John C.
05/2017
5.0
water heater repair
  + -1 more
Outstanding service. Came on a Sunday and replaced my hot water heater and cleaned up in about and hour and a half. Highly professional and quality job. Will not hesitate to use again.
Description of Work: Plumbing
Rating CategoryRating out of 5
Yes, I recommend this pro

Chad G.
05/2017
4.0
garbage collection
  + -1 more
I thought they were a little high. They are professional and they did what they said they would do. It took about an hour. The workers were professional.
Description of Work: They did an install of a garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

James T.
05/2017
5.0
plumbing
  + -1 more
David Gray was at my house within 30 minutes of me calling and done within two hours. The most outstanding service call I have ever made!
Description of Work: Emergency plumbing on shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James F.
04/2017
5.0
plumbing
  + -1 more
They got us operational that same day.
Description of Work: Unclog the main drain pipe out to city sewer.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

dilara S.
04/2017
5.0
plumbing
  + -1 more
They were able to get me an appointment the same day since I only have one bathroom. The gentlemen who came was very friendly and even helped my carry in my garbage cans from the night before. He fixed me issue and also gave me some advice and pointers on my sink. I plan to hire them when we are ready for our bathroom to be remodeled.
Description of Work: Toilette would not flush so they came out and services it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

steve C.
04/2017
5.0
plumbing, water heater repair
  + 0 more
On both occasions, my problems were fixed the same day. For the lp gas hot water heater, I initially called the big box home improvement stores, however, they did not have a suitable replacement available locally. So I called David Grey as I had used them for some smaller work previously and they didn't let me down. Within 30 minutes I received a call from the on call plumber saying they had a replacement in stock and could be out that evening to replace the unit. Within an hour of their arrival the unit was replaced and we had running hot water. For the water main issue, I mistakenly hit the water main coming into my house with a shovel. Fortunately the old valve was still working so I was able to get the water turned off. I called David Grey, and within 30 minutes had a call indicating they would be able to come out, but it may be later in the evening. I let them know I was without water and if they could expedite a repair that would be great, but to keep me on the schedule. In the mean time I was going to look for another plumber to try and get it fixed sooner. Within another 30 minutes as I was waiting to hear back from the others I had called, David Grey's service called saying they were sending a truck my way for the repair. I cancelled the other calls I had made. When the plumbers got here, they repaired the break and also installed a new cut off valve. The job was completed in an hour and we are back to running water. In both instances my dealings with David Grey's company were fantastic. The plumbers they sent to the house were professional and willing to answer all my questions. After the work was completed, they ensured everything was in good working order and the work areas were cleaned up nicely. I would highly recommend them to anyone who may find themselves in an emergency situation and in need of help.
Description of Work: I've had two occasions in the past 60 days to call David Grey on a Saturday for emergency service. In March I discovered a slow leak in my lp gas hot water heater and in April I experienced a water main break above ground coming into the house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gisela M.
03/2017
5.0
plumbing
  + -1 more
Brad showed up very punctual and did a super job and gave me good hints, on how to keep toilets running perfect. I am highly recommending David Gray for all services being offered. Thank you.....L. Martin
Description of Work: Installation of new bathroom faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John C.
03/2017
5.0
plumbing
  + -1 more
Plumber arrived on time but was with the wrong information on his job ticket. The job described on the ticket was most likely a quick fix but the actual job was not. Unfortunately, it was at the end of day and could go later into the night. The plumber explained the situation to me and we agreed he would return in the morning as his first job of the day. He rigged the faucet before he left so that my water could be turned back on to the rest of the house. He promptly returned the next morning at the scheduled time and replaced the faucet and also performed a few other nickle-dime repairs while he was here. I was extremely satisfied with his professionalism and outstanding quality of the work. I would definately use David Grey Plumbing in the future and will highly recommend them.
Description of Work: Tub faucet removel and replacement due to my catastrophic attempts to repair the leaking faucet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Patricia G.
03/2017
5.0
plumbing
  + -1 more
They were very responsive. Repaired the problem quickly and left the area clean. Took approximately two hours for one tech to complete the work.
Description of Work: Rebuilt the shower control faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Contact information

6491 Powers Ave, Jacksonville, FL 32217

https://www.davidgrayonline.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
CFC057459
Trade License Locale
FL
Trade License Authority
Florida Department of Building & Professional Regulation
Trade License Expiration
08/31/2024
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Heating and Air Conditioning,
Electrical,
Water Filtration and Softening,
Wells and Pumps,
Drain Pipe Installation

FAQ

David Gray Plumbing is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

No, David Gray Plumbing does not offer free project estimates.
No, David Gray Plumbing does not offer eco-friendly accreditations.
No, David Gray Plumbing does not offer a senior discount.
Yes, David Gray Plumbing offers emergency services.
No, David Gray Plumbing does not offer warranties.
David Gray Plumbing offers the following services: Plumbing Repipe Leaks Leak Detection Shower Pan Repair Remove drain lines Fixture replacement Plumbing Install Garbage Disposer Garbage Disposal Slab leak Clog Relocation drain line Water Heater Install and repair Water line break Water main Faucets Valve replacement Water softener install
gas line well pump condensation drain lines back flow testing back flow

Contact information

6491 Powers Ave, Jacksonville, FL 32217

https://www.davidgrayonline.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day