David Gray Plumbing

Plumbing, Drain Cleaning, Water Heaters,

About us

We guarantee your satisfaction and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out our services offered and call or click to schedule today. Your $69 service charge includes a courtesy full system inspection. Take the time to write down any questions you may have, before your technician arrives. That way, when they inspect your system, you'll have all your questions answered, including those you may have while you're part of the process.

Business highlights

42 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Plumbing Repipe Leaks Leak Detection Shower Pan Repair Remove drain lines Fixture replacement Plumbing Install Garbage Disposer Garbage Disposal Slab leak Clog Relocation drain line Water Heater Install and repair Water line break Water main Faucets Valve replacement Water softener install

Services we don't offer

gas line well pump condensation drain lines back flow testing back flow

Amenities

Emergency Services
Yes

Our Recent Projects


Photos of past projects

Reviews

4.7702 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
7%
3
3%
2
2%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 276-300 of 702 reviews

Darrell S.
08/2013
5.0
plumbing, drain cleaning
  + 0 more
Scott was a really good guy and was easy to work with. He cleaned up well after himseld and was professional. I was impressed with their service and they were promptness.
Description of Work: They cleaned out the kitchen drain. They also installed a vent for the drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$176

Nirma R.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
Very impressed they worked in the rain. Never complained - did a great job.
Description of Work: Installed new A/C.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Roger Z.
08/2013
5.0
plumbing
  + -1 more
Work was completed on time and installers were on time and very polite. They knew exactly what to do and I am happy with my new sink.
Description of Work: Remove and install new kitchen sink and faucet, including plumbing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Karen F.
08/2013
5.0
plumbing, drain cleaning
  + 0 more
This job was recommended the prior Friday when I used this company to snake my clogged kitchen drain and it was discovered that the drain pipe that I currently had was not adequately blocking the waste water from the garbage disposal from coming up into the rinse sink. This company has a specific team of people who just clear clogged or slow moving drains - nothing more, that is why the separate appointment was necessary. The plumber arrived right on time (1st appointment of the day on Monday morning) and was very professional and courteous. It only took him approximately 15 minutes to change out the drain pipe and test his work, then cleanup and replace all the items stored under my sink. I was charged the minimum service call cost and was even offered a $10 coupon which was advertised in the local paper which I was not even aware of - THAT is great customer service! All my plumbing problems seem to be resolved now but if I need a plumber again, I will definitely call this company.
Description of Work: Replaced backflow drain pipe under kitchen sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Nancy P.
07/2013
5.0
plumbing
  + -1 more
The tech was punctual and efficient, very professional, helpful and courteous. Overall a great experience. I would use them again.
Description of Work: replaced an outside faucet that was dripping and fixed a shower faucet that had been installed by another company and the cartridge was installed wrong so that the hot and cold water was backward.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Karen F.
07/2013
5.0
plumbing, drain cleaning
  + 0 more
The technician and his assistant arrived in short order after an emergency call. The technician immediately went to work removing the sink trap and snaked the line. Turns out that an access pipe had been installed in our downstairs bathroom that we were not aware of (new Florida residents) which provided some evidence that there was a previous problem. Now we know that we can snake from the access panel instead of taking everything out from under the kitchen sink if this happens again. Turns out we had spider roots in the pipes which the technician promptly snaked through. He provided some education on the local water scale issues and showed us how to do some regular maintenance of our own to prevent or at least reduce the number of future visits from a plumber. What a professional! It was refreshing to deal with a company that wasn't just out for the money. I wasn't able to use the $30 online coupon for my work today because my service ticket was not over $100 so the technician offered the $10 coupon that was posted in the newspaper instead....great customer service! The whole job was only $84 and I have a new plumbing company to call for any future jobs.
Description of Work: Snaked kitchen drain, work completed in less than 1 hour.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$84

Dennis B.
07/2013
1.0
plumbing
  + -1 more
Called a week ago to get information and pricing. I have yet to get a call back. The receptionist that answered said she would refer my call to an installer and I have yet to hear back. I have since gone with another company.
Description of Work: Nothing. I called and never got a call back.

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0


Response from David Gray Plumbing
Unfortunately, it seems that there was some miscommunication here. This prospective client's request for an estimate came in to my office at 5p on a Friday afternoon. It was returned by one of my Project Managers before 10a on the next business day. Unfortunately, the phone number attached to the estimate request rang busy on both attempts to call it. No other contact number was given. I do not know if we were given the wrong number, if my call staff wrote down the wrong number, or if the line was out of order when we called it. I do know that my staff proceeded as they should have and responded to this prospective client in a timely manner. I regret that we did not get in touch with him, as plumbing is what we do... Gary D. Gray Co-Owner

Charlene L.
07/2013
4.0
plumbing
  + -1 more
They are punctual. They spent some time on a kitchen faucet that I've had some problems with, but it has been replaced by the company, by the manufacturer. My husband said, ""they were extremely high." They are okay. They are pretty prompt. They are a little pricey.
Description of Work: David Gray Plumbing repaired a leaky toilet.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$197

Fonda M.
07/2013
5.0
plumbing
  + -1 more
He was very nice and asked if I wanted him to remove the caulking from around the toilet. He didn't seem concerned that it was leaking. He did look under the house to see if he could see water (he did not go under the house) and said if there was a leak water would be seeping through the insulation. I chose not to have him remove the caulking since he seemed sure it wasn't leaking however the floor in my bathroom squeaks and I am still concerned. Feel it's my fault for not having him complete it.
Description of Work: Checked around toilet to see if there was a leak. He put in a new flapper in tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$37.5

William J.
07/2013
5.0
plumbing, drain cleaning
  + 0 more
Richard performed the job very nicely. Explained what he was doing and I was very satisfied with the work. We knew in advance there was an additional $60 fee (trip charge) due to the zip code being out of their normal service area. I feel this could be adjusted a little if the customer has the work done. In any case, I was aware of the charge in advance. I will also use them in the future with or without the trip charge. If the rest of the employees are as well received as Richard was; then the company deserves the high rating it has on Angie's List.
Description of Work: Removed spider roots from drain.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Tom E.
07/2013
5.0
plumbing
  + -1 more
They were excellent. They were punctual, worked hard, cleaned up, and it worked the first time.
Description of Work: We used David Gray Plumbing. They re-plumbed the house and they did some faucets and stuff.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Philip M.
07/2013
5.0
plumbing
  + -1 more
They didn't charge that much. They're very professional. They show up when they said they're going to show up. I've had different people from the company and they've all been good. They all know what they're doing. They explain things to you and give you ideas maybe how to avoid problems in the future.
Description of Work: David Gray Plumbing replaced a kitchen faucet and they also replaced an outside faucet the last time we used them. We used a commercial faucet. We've used them a lot over the years. They re-plumbed the house. They put in new fixtures in the bathroom. They repaired leaks, that kind of stuff.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Beth G.
06/2013
5.0
plumbing
  + -1 more
Everything went very well. They arrived exactly on time, completed the job in the time they said they would.
Description of Work: Replaced 5 faucets with new drain pipes

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Thomas and Barbara W.
06/2013
5.0
plumbing, water heater repair
  + 0 more
I contacted David Gray plumbing on Thursday May 30, 2013. Renee was helpful and friendly and said that they had an opening on Friday between 10am and 1pm and would call at least 30 minutes prior to arrival. She also said that they would diagnose the problem and have a 50 gallon water heater (my choice) with them in case it needed to be replaced. On Friday at approximately 10:30 am I received a call to say they were on their way. They arrive about 1 hour later and proceeded to diagnose the water heater. They said that the main thermostat was burned out and that it was best to replace both thermostats and both coils. It was not necessary to replace the whole water heater. I agreed and they began their work. I asked if they minded me watching and they said "not at all". They removed the old components and replaced them with new ones. The bottom coil was heavily corroded and they indicated that this was the main source of the problem. Following replacement they cleaned up the area and tested the water heater. After about 15 minutes I ran a hot water faucet and noticed a good supply of hot water.
Description of Work: Replaced thermostats and coils in 60 gallon electric water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$271

Erin L.
06/2013
5.0
plumbing
  + -1 more
Mike and Steve arrived within an hour of my call. They did a great job and were very nice. I will definitely use David Gray plumbing again!
Description of Work: Replaced leaking outside faucet

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$163

Cindy M.
05/2013
5.0
plumbing
  + -1 more
We had a nasty blockage in one of our toilets after an unknown object was flushed during my 4 year olds birthday party. The technician arrived on time and was very friendly and professional. He was able to open the drain after multiple attempts of passing the snake through the roof vent. No complaints with this company, everything went well.
Description of Work: Opened blocked sewage line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

cynthia S.
05/2013
5.0
plumbing
  + -1 more
They arrived on time. They were able to quickly assess the problem, and fix a broken faucet.
Description of Work: They fixed a faucet that was not working properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Rita D.
05/2013
5.0
plumbing
  + -1 more
Prompt, curtious, and did a great job. They were very professional.
Description of Work: Repostioned toilet which required ripping up the existing tile and replacing new tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Margarita B.
05/2013
5.0
plumbing
  + -1 more
We placed a service call in the morning for a tub that was clogged and not draining. They said they would send someone between 1:00-4:00 and they would call when they were on their way. At 12:30, we got a call from the plumber letting us know he was about 30 minutes away. He arrived promptly, worked to unclog the tub and was done in about 30 minutes. Very quick, efficient, and professional. We will use David Gray Plumbing for all of our plumbing needs and highly recommend them.
Description of Work: Unclogging of bathtub that was not draining.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$87

Sarah S.
05/2013
5.0
plumbing
  + -1 more
He was very professional, I would definitely hire him again. He was a hard worker and he communicated well. He got right to it and fixed the issues.
Description of Work: I hired this company to repair my dripping sink and repair three toilets that had issues. He also checked all of the showers and sinks.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$422.75

JANE E.
04/2013
5.0
plumbing
  + -1 more
Recommend them and have used them several times. They's always been great.
Description of Work: Stopped up tub. I asked if they could snake a 92 year old tub and they did. However, they realized it wasn't the drain, but the way the previous plumber had reworked the tub into a shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$84

Rita C.
04/2013
5.0
plumbing
  + -1 more
He was professional, courteous, clean, on-time, and quick. His bid was the lowest and he worked all night to fix my slab leak. Other people were quoting me thousands of dollars, but he had it done in three hours for $500.
Description of Work: I have used David Gray Plumbing to fix a hole.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Siham T.
04/2013
2.0
plumbing
  + -1 more
. First time OK, after that not good.
Description of Work: The plumber was supposed to check the back flow preventers in individual offices. He could not perform the check up because the preventers were shut off by the city, but he spent time examining the preventers and pointing out damage due to being old.. I had a second contact with this plumber, when the city contacted us after we reported to them that the plumber inspected the back flows in question and could not check them because they were shut. On that visit he wanted us to meet him at the site , gave us a time when he will be there. We arrived at exactly the time, but had to sit in the car and wait for at least an hour before he arrived. these are rental properties , not our home. We were there for another 1 1/2 hours while he was checking, sitting in our car. We were happy to pay the fee he asked for even though nothing was fixed, but we figured he spent his time. I called him after the city checked the back flow valves and opened them, He quoted me $ 1,100.00 to replace the parts saying they were old. He requested $ 169.00 to open each one that was not working, plus another fee for checking each one. When I said, the city has not said anything about the back flow valves being old and needing to be replaced his answer was that I will have to replace them sooner or later. I contacted another plumber, who fixed the three back flows for $140.00, sent a form to the city, did not require us to sit in the car while he finishes the job, but sent us a bill along with copies of what he sent to the City of St. Augustine. This is the last time I would contact David Gray Plumbing for any plumbing work.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
2.0
punctuality
1.0

$84

Nancy S.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
Theron our service man is the best! He's been here since the company started. He's careful and friendly & p.s. he likes our dogs!
Description of Work: 6 month maintenance in 2 units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Ann W.
04/2013
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
I have been using them since 1990. He is cheap and he is very good. They are very customer friendly. I like good customer service. They have always done my plumbing work. I used a different plumber once, and I went right back to David Gray. He comes out right away and he is very professional.
Description of Work: David Gray Plumbing fixed my sink and they flushed out my sewer system. Because my yard man had been putting leaves and stuff down it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Contact information

6491 Powers Ave, Jacksonville, FL 32217

https://www.davidgrayonline.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
CFC057459
Trade License Locale
FL
Trade License Authority
Florida Department of Building & Professional Regulation
Trade License Expiration
08/31/2024
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Electrical,
Heating and Air Conditioning,
Water Filtration and Softening,
Wells and Pumps,
Drain Pipe Installation

FAQ

David Gray Plumbing is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

No, David Gray Plumbing does not offer free project estimates.
No, David Gray Plumbing does not offer eco-friendly accreditations.
No, David Gray Plumbing does not offer a senior discount.
Yes, David Gray Plumbing offers emergency services.
No, David Gray Plumbing does not offer warranties.
David Gray Plumbing offers the following services: Plumbing Repipe Leaks Leak Detection Shower Pan Repair Remove drain lines Fixture replacement Plumbing Install Garbage Disposer Garbage Disposal Slab leak Clog Relocation drain line Water Heater Install and repair Water line break Water main Faucets Valve replacement Water softener install
gas line well pump condensation drain lines back flow testing back flow

Contact information

6491 Powers Ave, Jacksonville, FL 32217

https://www.davidgrayonline.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day