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Bug PRO Florida

Pest Control, Lawn Fertilization & Treatment, Landscaping,

About us

We are a small, locally owned group of Pest Management Professionals. We offer recurring and short-term services for the home or office, and specialize in custom fitting a service to meet your needs! Our services range from pest control in home and outdoors, fertilization and weed control, rodent control, bed bugs, termites, and more. Please call us at (904) 745-3100 to schedule.

Business highlights

22 years of trusted experience

Services we offer

We specialize in providing premier residential and commercial services for general pest control, lawn/ornamental shrubs, and termite control. We also perform home pre-sale inspections (WDO), vertebrate and insect pest exclusion work, and vegetation management. Lawn services include fertilization, supression of chinch bugs, crickets, worms, fungus, and weeds. Soil pH testing, spring and fall herbicide applications, and more.

Services we don't offer

Mowing services and irrigation repair.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9218 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
6%
3
1%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 218 reviews

Michelle D.
02/2016
5.0
pest control
  + -1 more
Their service person was punctual, professional and did the job well. He did such a thorough job that when he presented the final bill and mentioned (and I mean mentioned - no pressure to sign) that they had an annual plan with service every 3 months for $75, I said "Sign me up!" Very reasonable & I liked their service!
Description of Work: I purchased the $99 Angie's List special for interior & immediate exterior pest control. I had a leak, and when my contractor opened the exterior wall, there were American roaches (which had been attracted to the water. Yuck!).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Bug PRO Florida
Thank you for your feedback! We pride ourselves on awesome customer service, and team work! It's always nice to hear feedback from our customers and again thank you!

Cathleen C.
01/2016
4.0
pest control
  + -1 more
Even though they came and sprayed, we still had ants the next week. I wasn't there so I didn't see them.
Description of Work: I purchased a "Big Deal" for Bug PRO Florida. They sprayed the inside of the house. They supposedly sprayed the outside too.

Rating CategoryRating out of 5
quality
3.0
value
3.0
responsiveness
5.0
punctuality
5.0

$99

Response from Bug PRO Florida
Dear Mrs. [Member Name Removed], We regret that you remained to have an issue with ants after the service we provided for you on December 07, 2015. Had we been aware of this sooner we would have most certainly came back to your property immediately to address your concerns and inspect and re-treat as needed. We want to make sure that you are completely satisfied with our service and schedule a day and time that we can come out to inspect and re-treat for ants at no additional cost to you. We look forward to hearing from you. Thank you, Sandy Eason Client Relations Manager

Katrin R.
12/2015
5.0
pest control
  + -1 more
BugPro came out to do interior and exterior pest control service on my home. He was punctual and treated my home and said if I had problems in two weeks that they would come again for no charge. I signed up for quarterly pest control service with them. I thought they did a great job and bugs are gone.
Description of Work: BugPro came out to do interior and exterior pest control service on my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Bug PRO Florida
Thank you for your feedback! We pride ourselves on awesome customer service, and team work! It's always nice to hear feedback from our customers and again thank you!

Diana D.
12/2015
5.0
pest control
  + -1 more
I called the morning of 12/15 and talked to them about our flea problem. They came out that same day and sprayed. The office staff and man who came out to spray were great.
Description of Work: They sprayed the yard for fleas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Bug PRO Florida
Thank you for your feedback! We pride ourselves on awesome customer service, and team work! It's always nice to hear feedback from our customers and again thank you!

Gil R.
11/2015
5.0
pest control
  + -1 more
Logan was very professional and thorough as he explained what he was doing. He went behind outlet covers and applied bug repellent. I was very pleased with the service.
Description of Work: Placed bait and sprayed inside and outside the house. He also removed spiders and wasps. He also provided bug protection 3 feet from the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bug PRO Florida
We truly appreciate the compliment! It is our goal to be the best in the industry on all points. Thank you for trusting us with your pest control needs.

Aubrey F.
11/2015
5.0
pest control
  + -1 more
The provider was punctual and extremely professional. He passed on information about the sprays used and how to help keep pests at bay. I would have no issues using this provider again.
Description of Work: Sprayed interior / exterior for pest control and inspected the crawl spaces for termite issue.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Bug PRO Florida
We truly appreciate the compliment! It is our goal to be the best in the industry on all points. Thank you for trusting us with your pest control needs.

Gwen P.
10/2015
5.0
pest control
  + -1 more
Tech was very friendly and knowledgeable, shared some tips for problem areas along with the treatment, saw reduction in pests after service
Description of Work: Interior and exterior preventative pest treatment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Bug PRO Florida
Thank you for your feedback! We pride ourselves on awesome customer service, and team work! It's always nice to hear feedback from our customers and again thank you!

Jose P.
10/2015
5.0
pest control
  + -1 more
This was excellent service it when great
Description of Work: The provider conducted an inspection of the house and ask a lot of questions to understand all the issues and treated the house inside and outside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Bug PRO Florida
Thank you so much for taking the time to submit this review. It's greatly appreciated!

REGINALD P.
09/2015
4.0
pest control
  + -1 more
The handyman reported that the extermination was not done very well in 2014 but I live 3000 miles away so I don't know. The tenants never complained of an issue but they had more than 3 dogs.
Description of Work: The provider has done two services for me once when I started Rehab on the property in August 2014 and again for reported fleas after a tenant moved out

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Henry M.
09/2015
5.0
pest control
  + -1 more
Dan arrived at exactly the scheduled time. He was informative, friendly and his work was effective. This was a professional service and we were very pleased.
Description of Work: Treated interior and exterior of home for small ants.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Bug PRO Florida
We truly appreciate the compliment! It is our goal to be the best in the industry on all points. Thank you for trusting us with your pest control needs.

Holly L.
08/2015
5.0
pest control
  + -1 more
I was not present, tenants were very happy.
Description of Work: thorough interior/exterior inspection and treatment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Bug PRO Florida
Thank you for your comments. We greatly appreciate the opportunity to service your pest control needs.

Lydia O.
08/2015
4.0
pest control
  + -1 more
New construction, so no initial concerns with bugs, preventative. Very professional and business like. Could work on being a little more personable, which is not a value add, but is nice to have.
Description of Work: Initial bug spray

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Bug PRO Florida
Thank you so much for taking the time to submit this review. It's greatly appreciated.

Alice H.
08/2015
5.0
pest control
  + -1 more
Once I purchased the service on your website, they promptly contacted me to set an appointment The service person was on time, professional, courteous, experienced, efficient and very helpful--I could not ask for more. I signed up for quarterly pest control service for my home. I was not aware of this company until I clicked on Angie's List. I am very pleased with this "no hassle" service call--it's just what I've been looking for. I had previously contacted a few pest control companies on my own (before Angie's List), and either did not get a response, or the response I did get was not what I wanted. I would recommend this company without reservations. Thank you Angie's List.....first time I every tried it!
Description of Work: Just what the deal said! Initial pest control service--treated inside where openings could invite insects. and perimeter of house and fence boundaries as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Bug PRO Florida
Thank you for your feedback! We pride ourselves on awesome customer service, and team work! It's always nice to hear feedback from our customers and again thank you!

Ann T.
08/2015
5.0
pest control
  + -1 more
Servicer showed up on time, very courteous, professional and thorough. Would recommend and use again.
Description of Work: Interior/Ext. pest treatment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Bug PRO Florida
We truly appreciate the compliment! It is our goal to be the best in the industry on all points. Thank you for trusting us with your pest control needs.

Samuel B.
08/2015
5.0
pest control
  + -1 more
Bug Pro was very professional and nice. They arrived on-time, explained the service and performed it. Afterwards, we discussed all their services. I like BugPro. I will use them again, and again.
Description of Work: Pest Control

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Bug PRO Florida
Thank you for your feedback! We pride ourselves on awesome customer service, and team work! It's always nice to hear feedback from our customers and again thank you!

Fay J.
08/2015
4.0
pest control
  + -1 more
Perimeter treatment completed satisfactorily.
Description of Work: Perimeter pest treatment

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$99

Response from Bug PRO Florida
Thank you so much for taking the time to submit this review. It's greatly appreciated!

Chanda G.
08/2015
5.0
pest control
  + -1 more
It was easy and quick service. The service did not take long and was able to answer any questions. I have signed on a future customer and now receive interior and exterior pest treatment quarterly.
Description of Work: interior and exterior pest treatment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Bug PRO Florida
Thank you for taking the time to give us your feedback. We take pride in great customer service, and for that reason our customers love us! Thank you again for being a customer.

Ryan H.
08/2015
5.0
pest control
  + -1 more
The gentlemen was on time and very professional. He answered my questions honestly, and did a great job of letting me know what services the company provides without any pushy sales tactics. Being a new home owner I even asked about the often pricey termite treatment and he provided all the details but said he didn't see any signs during his visit. I really appreciated the honest and integrity and when I am ready will purchase the additional termite service from this company. Thank you!
Description of Work: Preventative pest control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Bug PRO Florida
Thank you for your feedback! WE pride ourselves on awesome customer service, and team work! It's always nice to hear feedback from our customers and again thank you!

John F.
07/2015
5.0
pest control
  + -1 more
The service was great! Sandy explained what she was doing and why. She put the treatment in places I didn't even consider. The next day the floor was littered with carcasses. Take that all you bugs!! She even went around the outside of the house and knocked down spider nests on the patio, eaves, and porch. That's some CSI flashlight she uses, too.
Description of Work: Interior and exterior treatment for bugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Bug PRO Florida
Thank you for your feedback! WE pride ourselves on awesome customer service, and team work! It's always nice to hear feedback from our customers and again thank you!

Melinda F.
07/2015
5.0
pest control
  + -1 more
WOW! What a difference from Bug Out. They would come and spray and within a week I would see more bugs, so they would come out again and in three days...bugs. I finally had enough and called Bug Away. Their technician showed up and was here for about an hour and a half. He sprayed inside and outside and gave me some recommendations (cut the shrubbery away from the house, which we already has scheduled). The best part of their service was that I have not seen any bugs since!!! They are going to take over the yard service and termite service as well. Bug Out put little traps around the house and checked them every quarter. My guess is if they found any, it would be too late. Bug Away actually comes out and drills holes (yes, even in the concrete) put treatment under and around the house for PREVENTION! What a concept. They do fill the holes back in by the way. It's a bit pricey to get started, but their annual fee is reasonable. I think of it as "insurance".
Description of Work: Came out and sprayed inside and out for bugs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Bug PRO Florida
Bug Pro Florida truly appreciates the compliment! It is our goal to be the best in the industry on all points. Thank you for trusting us with your pest control needs.

Mary F.
07/2015
5.0
pest control
  + -1 more
Mark arrived promptly and was extremely friendly and professional. He found no evidence of the problem I had called about, but gave me a reasonable estimate, anyway. I already have regular pest control service through my HOA, but I called Bug Pro because no one called me back after I called twice to schedule service with my regular provider. I may consider changing. I was very impressed!
Description of Work: free estimate

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bug PRO Florida
Thank you for your feedback! WE pride ourselves on awesome customer service, and team work! It's always nice to hear feedback from our customers and again thank you!

Olga S.
07/2015
5.0
pest control
  + -1 more
The guy was on time, friendly, profess0, explained everytng and sprayed inside and outdide
Description of Work: Initial inside and outside treatment as was advertised st Angies list

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Bug PRO Florida
Thank you for your comments. We greatly appreciate the opportunity to service your pest control needs.

Mary S.
07/2015
5.0
pest control
  + -1 more
On time, generous with information and easily provided estimates requested.
Description of Work: One time pest service, interior and exterior with information and quote for service agreement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Bug PRO Florida
Thank you for your comments. We greatly appreciate the opportunity to service your pest control needs.

David E.
06/2015
5.0
pest control
  + -1 more
Very professional, good communication, & price was right.
Description of Work: Treated interior/exterior of house & garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Bug PRO Florida
Thank you for your comments. We greatly appreciate the opportunity to service your pest control needs.

Shari T.
06/2015
5.0
pest control
  + -1 more
The technician said he would come back if the ants came back. The ants did come back, and so did the tech. Haven't seen any ants since.
Description of Work: Sprayed for ants, inside and outside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Contact information

P.O Box 8085, Jacksonville, FL 32239

http://BUGPROFLORIDA.COM

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control,
Lawn Fertilization & Treatment,
Landscaping,
Home inspection

FAQ

Bug PRO Florida is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Bug PRO Florida accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Bug PRO Florida offers free project estimates.
Yes, Bug PRO Florida offers eco-friendly accreditations.
No, Bug PRO Florida does not offer a senior discount.
No, Bug PRO Florida does not offer emergency services.
Yes, Bug PRO Florida offers warranties.
Bug PRO Florida offers the following services: We specialize in providing premier residential and commercial services for general pest control, lawn/ornamental shrubs, and termite control. We also perform home pre-sale inspections (WDO), vertebrate and insect pest exclusion work, and vegetation management. Lawn services include fertilization, supression of chinch bugs, crickets, worms, fungus, and weeds. Soil pH testing, spring and fall herbicide applications, and more.
Mowing services and irrigation repair.

Contact information

P.O Box 8085, Jacksonville, FL 32239

http://BUGPROFLORIDA.COM

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM